The lady at the front desk was absolutely excellentStephon W.
Customer Reviews for Simple Storage of Gaffney
(Distribuidor de U-Haul del vecindario)
Gaffney, SC 29341
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:15 a. m. - 4:45 p. m.
- Sab.: 8:15 a. m. - 3:45 p. m.
- Dom.: 11:15 a. m. - 2:45 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jerry M.
El cliente no dejó un comentario.Rebecca H.
El cliente no dejó un comentario.Charles H.
In the past my experiences were not good. But this time made up for them ALL..Mia J.
El cliente no dejó un comentario.Jennifer R.
El cliente no dejó un comentario.Jay P.
Better upper management. As a manager, who is looked at as a leader, you should be able to verbally communicate with customers in a very professional manner. The manager was rude and the communication was very poor! I could write a list of things, but instead I'll sum it up in two word; new management!Shandrena D.
El cliente no dejó un comentario.Andy M.
El cliente no dejó un comentario.Glenn E.
Great People at this location.Robert J.
El cliente no dejó un comentario.Otis H.
Really appreciate the professional and friendly service that this location provided. The gentleman who helped me this morning was very kind, explained the process well, and really helped me out in a last minute bind. I can't begin to express how much I appreciate him, and his customer service was excellent. He definitely deserves a raise. I will gladly recommend this location to anyone with a need for Uhaul, and I will certainly be back next time for my business! Officially a customer for life!joshua B.
I don't give 5 stars for anything, so 4 is my bestjoe H.
Maybe offer a quick run through of the truck would be helpful to a first time user (ie. the parking break, there was 1/4 tank of gas but it looked like it was on empty to me, etc)Ronnalee T.
El cliente no dejó un comentario.Kerwin W.
Clear instructions on how to drop off.Wesley S.
I have rented from this location twice. Both times the truck has not been full of fuel on arrival. Both times I have added fuel before return only to have the clerk say it was not enough and charge me for fuel. I will no longer except a truck that is it full it makes it difficult to guess at what is enough fuel.Daniel S.
El cliente no dejó un comentario.Richard L.
El cliente no dejó un comentario.Thomas K.
El cliente no dejó un comentario.Charles H.
When returning the truck by means of the person less turn in, it was difficult because I had no Internet service to be able to do an accurate turn in of the truck. I had to go to a local restaurant so I can get on the Internet to finish my truck return/turn in. The location I dropped off had Internet that was expired and I was unable to get onto their Wi-Fi.Michael T.
I needed a truck in Charlotte but couldn't find one so I located this truck in Gaffney SC. Worked out great. Good selection and really nice people. Be sure to help the renter set the mirrors.JEFF H.
El cliente no dejó un comentario.Amber E.
The check in process online is not easy and takes way too long to get completed.Jason B.
El cliente no dejó un comentario.Christopher R.
El cliente no dejó un comentario.Christopher W.
El cliente no dejó un comentario.Deidra D.
Such amazing people and I am forever greatful for their help and assistance.dawn H.
Nothing at all.DONNE W.
Have more room for the largest truckDERRICK C.
El cliente no dejó un comentario.Maanya R.
Front desk lady was polite and professionalLou M.
Overcharged and was not proved provided with the equipment I orderedSamuel D.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.jamie C.
El cliente no dejó un comentario.SUZETTE R.
El cliente no dejó un comentario.MARK C.
My experience was very good and easy to reserve and return.David C.
I was given the uhaul at half a tank and was told to fill it back up to have a tank. After driving the uhaul about 50 miles, I put about 5 gallons of gas in the truck to get it back to just over half a tank, as I was told to do. I was charged for 5 gallons more of fuel at the end of the transaction, as if I didn't fill the tank enough. Also the website was not working when I rented the truck or when I turned the truck in after hours. The website and contract threaten to fine you if you turn the truck in after hours without a mobile check in, but the website does not work. I tried it on 2 different phones with the location services permission for the website set to "allow" and it wouldn't let me past the first screen. I tried for over 30 minutes before giving up. Please don't threaten to fine customers for not using a website service that doesn't work.Cameron L.
El cliente no dejó un comentario.Craig B.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.Garren D.
The service was very good. Everything went smooth. I just want to thank everyone for everything.marek S.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.Elizabeth H.
Make sure trucks are maintainedJoe B.
El cliente no dejó un comentario.MARTIN B.
Our truck was not on the lot.Micah P.
El cliente no dejó un comentario.Prince R.
El cliente no dejó un comentario.RAYMOND G.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.MARIA T.
This truck shouldn't have been rented. It wasn't checked to make sure it's roadworthy. Apparently the previous renter left the cargo and/or dome light on draining the battery but there was enough juice in the battery for me to get down the road to get started and loaded before it gave out. 3 1/2hrs later it was taken care of. That's when i discovered under load the truck struggled, transmission sticking and slipping. Because of this the truck used over 5 gallons of fuel for around 30 miles.GEORGE M.
El cliente no dejó un comentario.PATRICIA L.
Easy access, close to Highway. Very friendly.Dale L.
El cliente no dejó un comentario.ANDY S.
El cliente no dejó un comentario.ROBERT T.
I'm still waiting on my email that lets me know my final bill it has already7 hours since I turned it inBarry W.
When we picked up the truck it was ready to go. We did have to have the mileage corrected because it was different than what was in the computer. They did have it corrected before we reached out drop off location. When we started loading, the back was still dirty from the previous rental and there were pads and a strap left in the back.Robert W.
U-Haul rep at this location is outstanding! She truly represents customer service and is a credit to your company as well as simple storage solutions..Cathy H.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.DAVID L.
I would like to know why the people where I dropped the trailer off at hit my debit card for & 21 .00 ,My jeep was running hot on the way there I called and told them I needed to stop and put water in it at the car wash they said that's fine. I was 10 minutes late . When I got there , no one was there to help me lift the heavy bastard off the hitch. There was no blocks or nothing to set the trailer tongue on. I had to go dig up a few 2Ã-4 blocks to rest the tongue on and search for scotches to Scotch the wheels with .and I hurt my back, trying to lift the dam thing by myself, after all that they rob me of more money when I paid in full according to my rental agreement when I picked the trailer up . And my wife and I swept and cleaned out the trailer before returning it. And I. Never agreed for anyone to draw off more money from my card that was stealing.BILLY L.
We rented a 20-footer twice and a 26-footer once, and were happy all three times. The trucks were ready per the reservations and were in good shape for the 140-mile round trips we made with them. We're happy customers.Robert B.
El cliente no dejó un comentario.Wilbert L.
El cliente no dejó un comentario.Lakita K.
El cliente no dejó un comentario.Alexander P.
El cliente no dejó un comentario.Nancy P.
El cliente no dejó un comentario.Kendra C.
El cliente no dejó un comentario.Antonio P.
El cliente no dejó un comentario.JASON W.
El cliente no dejó un comentario.lisa H.
The pick up process was difficult with the online process, so I went into building. It was easy process.Audrey H.
When I went to check the truck that I was assigned I started it to find that the air conditioner was not working. There was no air coming out of the vents at all no matter what I put the settings on so I assume the blower fan motor had gone bad. I went back in to hopefully exchange it for a different vehicle, but was told that all other vehicles were already reserved for other people. I tried calling several other UHAUL dealers but no one had any available at all. The temperature was close to 100 degrees and as a woman going through menopause this was far from ok, but I had to get my stuff moved so what choice did I have??? When I returned the oven on wheels about 6 hours later NONE of the other vehicles on the lot had moved an inch!!! I will never use a UHAUL rental dealer again. To pay almost $100 plus gas to use a truck for 6 hours with no air conditioning in the middle of a South Carolina summer is beyond absurd in my opinion. I have also asked to be contacted about this matter on several separate occasions to no avail. I guess customer satisfaction isn't a priority for this company, huh?Julia B.
Customer service was wonderful!Elizabeth S.
Absolutely nothingMICHAEL W.
The truck this site tried to give me was damaged and proved to be dangerous to drive. The left front fender was rubbing into the tire. If I had driven the truck as is to Atlanta, over 3 hours away, surely the tire would have popped. However, once I contacted Uhaul roadside assistance, they promptly sent someone to fix the issue.Karen E.
Very friendly staff at pickup and drop off. The process was fast and convenient but I never felt rushed. What a great staff!Tracie P.
El cliente no dejó un comentario.MAURICE M.
The U-Haul representative was very nice, and informative about all U-Haul trucks and services.Wilda D.
Servicio al cliente de excelencia.MELONY Q.
El cliente no dejó un comentario.MISTY G.
El cliente no dejó un comentario.SAVARIO S.
El cliente no dejó un comentario.becka O.
Nice lady. She didn't charge me for the dolly I didn't receive- she actually called to ask me about it.Rick S.
Only problem was there was just one woman on site and I recently had back surgery so I couldn't help her unhitch the 6 x 12 trailer. My wife was with me but it was too much for the two women. Fortunately there was a gentleman at the business next door who kindly helped the two women unhitch the trailer.RONALD G.
Dropped off trailer at night when they were closed.SHARON R.
El cliente no dejó un comentario.Mathew W.
El cliente no dejó un comentario.Raymond L.
El cliente no dejó un comentario.Pamela W.
El cliente no dejó un comentario.Jennifer G.
Excellent customer service!Joseph W.
El cliente no dejó un comentario.Robert O.
It was clean. However the drivers side tire appeared to have dry rot. We had to put a can of fix a flat in it to finish our trip. We pointed it out to the nice fellow at the drop off place.Leslie A.
El cliente no dejó un comentario.KENNETH S.
The people were friendly and accommodating.Dee M.