Customer Reviews for Quinn Hardware
(Distribuidor de U-Haul del vecindario)

196 comentarios

321 State Ave   Hampton, IL 61256
(On Rt 84)

(309) 755-1192

Horarios de la ubicación

  • Lun. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(309) 755-1192

321 State Ave
Hampton, IL 61256
(On Rt 84)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Tangie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denis K. 
Clasificación:
5.0

Friendly and I did nothing to hook up the trailer.

chris B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blaise M. 
Clasificación:
5.0

friendly and helpful

Mickey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN M. 
Clasificación:
5.0

Thank you, the service was excellent

thmaer A. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICK S. 
Clasificación:
5.0

She was very friendly and helpful, as well as able to answer all questions that I asked. Will definitely rent from there again

Jason H. 
Clasificación:
5.0

Customer service at Quinn's Hardware was the best!

MATTHEW K. 
Clasificación:
5.0

Personnel were Great!! Would have been appropriate for U-Haul for compensation for time and trouble!!

Larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard M. 
Clasificación:
5.0

Very impressed with Quinn Hardware

KENNETH D. 
Clasificación:
2.0

I made reservations for a 20 ft truck with car transport on June 24 for October 23. On October 20 I got a call to say they would not have a 20 ft and I would have settle for a 15 ft. At time of reserving the truck and transport I was quoted $1654, Then when I picked up the truck and transport I ended up paying $1855 -- $200 difference!! Quinn's took 2 hours to get the paperwork together. Very frustrating and annoying since I had movers waiting at my residence.

Melody P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
4.0

Very easy drop off and employee was quick and very pleasant

kenneth O. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

The truck cab smelled like someone smoked in it. Also the trailerchains that attached to the back tire wheels liked to come loose.

DAVID G. 
Clasificación:
4.0

everything was great on the checkout side

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
3.0

It's a hardware store but it's very convenient location wise.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

Easy drop off and quick service completion.

ROLAND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian B. 
Clasificación:
5.0

Amazing customer service

Beth T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alain B. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan G. 
Clasificación:
1.0

The woman that checked me out was around 70 years old. She struggled with the computer and fell once while trying to get the trailer hitched. And I had to help her as she wasn't strong enough to put the trailer on the hitch.

David G. 
Clasificación:
2.0

when we called to verify time/location of pick-up the women that answered was VERY rude. service with pick-up was exceptionally slow. found out after we left with the truck the existing windshield wipers were shredded and had to make a trip to another location to obtain AND had to install ourselves. Found after we loaded the truck that the lock latch on the back was broken. pick up location was ~30 min away even though we found out later that the one ~ 1 mile away had a 26' truck available.

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lolita G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
1.0

The clerk took over an hour on the phone to take the reservation. Followed by an hour in person picking up the truck. The truck had trash in the box and an unwashed cab. The return took 45 minutes. We will never use that u- haul again.

RODOLFO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Warmer weather would have been nice Employees were helpful.

larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzette K. 
Clasificación:
1.0

The staff there had no idea how to be of assistance to me. I had to chat with a representative and join the 24/7 program just to be able to pick up the truck with a prior reservation during business hours. The staff made me feel like I was the problem and did not help at all.

Dylan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

very friendly. I always rent here when I need a truck.

Mickey V. 
Clasificación:
1.0

Choose a different uhaul vendor. Vendor was calling me less than 2 hours after I rented the trailer and stating they had someone else that wanted it, completely unprofessional. I paid for a 6 hour rental (starting at 2pm) and they called me saying it was due back at 5 PM and continued to hassle me about not having it back when they wanted it, not when the rental was up.

kolby T. 
Clasificación:
4.0

Make the on-line and central dispatch easier to deal with. The people at both the pick-up and drop-off location were great. The other part of the service was lacking.

Dean H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
2.0

Their was 4 trash bags left in the back of the uhaul. And the employees could barley do their job and we're super slow. I will definitely find another place the next time I need to rent a truck.

Ashley L. 
Clasificación:
5.0

Nice truck worked great

kelly M. 
Clasificación:
5.0

very friendly

Michaela V. 
Clasificación:
5.0

Very friendly and helpful!!

David P. 
Clasificación:
3.0

Floor was dusty

tanner A. 
Clasificación:
5.0

Very nice people. ..

bill C. 
Clasificación:
4.0

El cliente no dejó un comentario.

dON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Matt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

Nothing. Really nice and helpful people. Great experience.

Terrance E. 
Clasificación:
5.0

Wonderful people to do bussiness with

paul S. 
Clasificación:
5.0

I didn't know that I needed to contact them directly. Luckily I stopped by 2 days before. This should be more clear.

Jena B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel J. 
Clasificación:
3.0

my issues were not with Quinn Hardware so much as with Uhaul itself. I made my reservation on line where I purchased boxes. My truck reservation was transferred to Quinn Hardware due to the other place not having a truck the size I needed. The box purchase was not transferred. i spent over an hour trying to get my boxes. I will not be doing buisness with Uhaul again.

Jamie W. 
Clasificación:
3.0

Very nice people to do business with!!!

joe J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robin D. 
Clasificación:
3.0

Owner was nice on the phone and willing to let us drop off after hours

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene B. 
Clasificación:
5.0

Gas mileage was 5 mpg and trust me I was not speeding! At least gas is cheap these days.

TOM H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janis S. 
Clasificación:
5.0

The individuals helping me were outstanding. That being said, the overall experience was terrible. There was not a truck available for me to pick up. I ended up unloading another families truck in order to have a truck for my move. Could you please have someone from your cooperate office contact me to discuss this further. Gracias -

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucille L. 
Clasificación:
5.0

Not much else it was quick and easy I've rented hear before with the same great service.

joseph T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin A H. 
Clasificación:
5.0

A very nice location in a small town- very helpful, answered all my questions, and very professional!!

KATHY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Awesome service friendly folks!!

Josh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSH N. 
Clasificación:
3.0

I did the hook up myself, they were busy with other customers, I am capable to do this and work with trailers frequently, but other customers may not hook up correctly.

DAWN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

Staff were friendly and helpful, smooth transaction.

August V. 
Clasificación:
3.0

Location is convenient for upper Rock Island County in Illinois. Pickup location lacks orderliness and cleanlness

MIKE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY P. 
Clasificación:
3.0

Inspect your units more fully. The trailer's lights did not work. They did not have another acceptable trailer to rent me. They called UHaul and were told there was one at a nearby location. We went to that location and the trailer was not there. I had to cancel my trip that evening after lots of waiting. The people at my original location were able to find a trailer for me and had it ready to go the next morning, which I appreciated.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya H. 
Clasificación:
4.0

The folks at Quinn's Hardware in Hampton IL made our one-day rental of a 15' foot truck painless. Appreciate being able to pick up the vehicle at 8am....that helps tremendously when you have a whole day of moving ahead of you. While the location is a bit congested due to the lack of available land, it still worked. We like to support local small-town businesses and were glad to have found Quinn Hardware one of those places.

Robert E. 
Clasificación:
3.0

Very little equipment available at this location. Lady was very helpful in correcting paper work problem during turn in.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

gene P. 
Clasificación:
3.0

El cliente no dejó un comentario.

AMANDA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

The people were very helpful explaining the rental process. They did the paperwork efficiently.

MICKEY V. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH D. 
No se han enviado comentarios para esta ubicación.

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