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Brian B.
Customer Reviews for Parkside Storage Partners LLLP
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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No improvements needed - what a seamless experience! The staff at this location is so friendly and upbeat. Ted and John are BOTH awesome. Ted helped me with all the pre-pickup stuff and supplies, and John helped me on move day with the truck pickup and drop off. He was so positive and upbeat and friendly. We chatted while he got me set up, and then wished me the best of luck. Really set the tone for a great move! Can't recommend this location enough! 11 out of 10!!
Lisa P.Great customer service at Parker Storage
James H.I drive by 5 locations to rent uhuals from park side storage. They have the best customer service compared to others.
ryan T.Make it clear that truck drop off is different than trailer drop off and that dropping off a truck outside of business hours will not incur a fee
Nathaniel J.Site was hard to navigate. Wanted to go one way but had to take an Uber an hour away just to get home because they told me it was 800 dollars to leave it in a different location. MAKE YOUR WEBSITE CLEAR AND CONSICE.
Clayton D.Very courteous and professional
Andre G.Only a small sign in the window indicated the place was connected to U-Haul.
Wendell O.I was grateful that the manager opened up before stated opening time, since I arrived for pick up early.
Mark F.Very helpful staff unlike the return location in Edgewater Florida
SEAN M.The service was great but the location itself is challenging when dealing with large trucks and our trailers
Matthew M.Gentlemen running the location was great, friendly, and very helpful. Will definitely go to him and refer others in the future.
Carlos B.The team at Parkside is always friendly and helpful. I use the location whenever I need a trailer or truck.
Jeremy D.John's customers service is second to none! He truly cared about our experience with Uhaul and we greatly appreciate him!! Thank you for being an overall amazing person!! My fiance and I have nothing but great things to say about how friendly you were!
Pamela B.I rent a trailer from here often. The staff are always friendly and helpful.
Jeremy D.He was great and it was quick and easy
Michael G.John was GREAT! Made it PAINLESS at this location. Super Polite and customer friendly. I had a blown fuse for my trailer lights and he found a fuse for me... Went out of his way to help! This is a rarity these days! When I need to use uhaul again, I will go directly to him in the future. Thank YOU JOHN!!
John Z.The Uhaul customer service representatives supporting this location were had no desire to help me find a trailer to support my original reservation. My move was delayed by 2 days because a unit could not be found within 350 miles of my requested location. However there were trailers sitting at Uhaul locations all over town all weekend. I was once told on the phone that there were no trucks available in the area either (again being lied to). This was the worst customer service i have ever received from U-Haul and i rent from them nearly once a year. How can my reservation be "guaranteed" when purchasing then delayed with out even so mush as an apology or proper communication. I asked to speak to supervisors and was promised a call from one which never happened. this particular location may not be at fault this experience with U-haul was unacceptable.
Nathan L.The loaders (Spinesavers)u-haul recommended failed to show up and cost me a full day.
DENNIS R.Great service
Alan G.This team always goes above and beyond!
John A.Brittany was awesome and went out of her way to make this an easy, pain free rental.
Thom R.Best employees there.. get u in n out!!
RENEE C.Outstanding customer service!
Robert W.Only complaint was when using the site online I thought it was booking at a Uhaul closer to me. Otherwise great.
Brian B.I rented a 16 foot truck I was told to bring it back with 3/8 of a tank when I dropped it off it was 3/8 of a tank over the quarter. When I got my final bill I was charged 4 gallons at 4.75 a gallon : not very happy . On top of that I could of brought it back using only 6 hours instead of 24hrs still the same price. Worst experience ever using uhaul.
Robert J.Awesome friendly staff, very quick check in n check out!!
Renee C.excellent customer service.
Jerry S.Excellent owner/operator, he makes the rental easy. I've used this location multiple times now and will be using it exclusively from now on.
Randall D.Awesome customer service!!!! So friendly. Felt like we were dealing with an old friend! ¡Gracias!
Frank S.The guy that helped me at pick up was great. Very friendly and helpful. And he went above and beyond to help me out.
Clifford C.Rep I dealt with was very nice and thorough
Krishan S.Great location to avoid traffic
Michael G.The staff was great.. easy to get in and out
David F.There's no need for improvement everything was outstanding
Tracey J.Excellent CSRs love this guys very attentive Thank you again!
Raul G.John did a great job and runs a solid operation at his facility on 5905 N Nevada Ave, COS. When I need Uhaul in the future, that's the only location I'm going to. Thank you!!
John G.N/a
Gregory O.Associates are not the nicest. When dealing with Omar he was very condescending when talking price and time. I did not get the females name when I returned the trailer. She was too busy on her personal phone with her feet kicked up on the counter ignoring all around her. I had to call the Uhaul 800 number for them to contact this location for her to finally help me. Then she was upset to do what she's paid to do. Help the customer…don't ask about a discount although it's offered on the website because you'll get a smart a@@ answer!!!
Raul G.The staff was super friendly and helpful. I will use this location again.
Jeremy D.Great service, fast and easy and accurate
Robert R.Everything was great!
Skyler R.Great service. John was extremely helpful
Brian W.Excellent customer service! John was incredibly helpful and made our experience simple and convenient. His customer service was above and beyond! Will return to this location for our future rental needs. Thank you, John!
Chad F.Simple, easy, and a good value to boot. What's not to love?
Jordan S.I rented a truck to move my items, when I returned my truck I followed instructions provided by the phone and despite following said guidelines I was charged a “cleaning fee†I called to verify and was told by John that it was due to blocking the entrance which I know is not the case and have documentation to prove it. After calling the office directly and told to call corporate . I did. I waited for 50 minutes to speak to someone and was told I would be contacted by a manager about this in 48/72 hours - this was Monday and I have not heard a thing…. I JUST called and was told there's a wait time AGAIN! This is by far the worst service I have received and as I first time Uhaul renter I highly doubt I would ever work with this company again
Miguel C.Service was excellent. Equipment was in very good condition. No improvement needed.
Evelyn O.Hands down the best U-Haul rental experience I have had.
Mark S.i appreciate the quick. service in getting the truck rental.
MATTHEW S.Laura was simply awesome. Thank you so much!c
Bridget R.John was really not ce and helpful.
Kurt S.