Customer Reviews for Parkside Storage Partners LLLP
(Distribuidor de U-Haul del vecindario)

1,142 comentarios

5905 N Nevada Ave   Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

(719) 593-7809

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: 11 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 593-7809

5905 N Nevada Ave
Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: 11 a. m. - 3:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

El cliente no dejó un comentario.

steven T. 
Clasificación:
5.0

No improvements needed - what a seamless experience! The staff at this location is so friendly and upbeat. Ted and John are BOTH awesome. Ted helped me with all the pre-pickup stuff and supplies, and John helped me on move day with the truck pickup and drop off. He was so positive and upbeat and friendly. We chatted while he got me set up, and then wished me the best of luck. Really set the tone for a great move! Can't recommend this location enough! 11 out of 10!!

Lisa P. 
Clasificación:
5.0

Great customer service at Parker Storage

James H. 
Clasificación:
5.0

I drive by 5 locations to rent uhuals from park side storage. They have the best customer service compared to others.

ryan T. 
Clasificación:
3.0

Make it clear that truck drop off is different than trailer drop off and that dropping off a truck outside of business hours will not incur a fee

Nathaniel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
1.0

Site was hard to navigate. Wanted to go one way but had to take an Uber an hour away just to get home because they told me it was 800 dollars to leave it in a different location. MAKE YOUR WEBSITE CLEAR AND CONSICE.

Clayton D. 
Clasificación:
5.0

Very courteous and professional

Andre G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances W. 
Clasificación:
3.0

Only a small sign in the window indicated the place was connected to U-Haul.

Wendell O. 
Clasificación:
5.0

I was grateful that the manager opened up before stated opening time, since I arrived for pick up early.

Mark F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald K. 
Clasificación:
5.0

Very helpful staff unlike the return location in Edgewater Florida

SEAN M. 
Clasificación:
3.0

The service was great but the location itself is challenging when dealing with large trucks and our trailers

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Gentlemen running the location was great, friendly, and very helpful. Will definitely go to him and refer others in the future.

Carlos B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

The team at Parkside is always friendly and helpful. I use the location whenever I need a trailer or truck.

Jeremy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

John's customers service is second to none! He truly cared about our experience with Uhaul and we greatly appreciate him!! Thank you for being an overall amazing person!! My fiance and I have nothing but great things to say about how friendly you were!

Pamela B. 
Clasificación:
5.0

I rent a trailer from here often. The staff are always friendly and helpful.

Jeremy D. 
Clasificación:
5.0

He was great and it was quick and easy

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

John was GREAT! Made it PAINLESS at this location. Super Polite and customer friendly. I had a blown fuse for my trailer lights and he found a fuse for me... Went out of his way to help! This is a rarity these days! When I need to use uhaul again, I will go directly to him in the future. Thank YOU JOHN!!

John Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristine G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hayley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENESIS B. 
Clasificación:
1.0

The Uhaul customer service representatives supporting this location were had no desire to help me find a trailer to support my original reservation. My move was delayed by 2 days because a unit could not be found within 350 miles of my requested location. However there were trailers sitting at Uhaul locations all over town all weekend. I was once told on the phone that there were no trucks available in the area either (again being lied to). This was the worst customer service i have ever received from U-Haul and i rent from them nearly once a year. How can my reservation be "guaranteed" when purchasing then delayed with out even so mush as an apology or proper communication. I asked to speak to supervisors and was promised a call from one which never happened. this particular location may not be at fault this experience with U-haul was unacceptable.

Nathan L. 
Clasificación:
5.0

The loaders (Spinesavers)u-haul recommended failed to show up and cost me a full day.

DENNIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly K. 
Clasificación:
5.0

Great service

Alan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie W. 
Clasificación:
5.0

This team always goes above and beyond!

John A. 
Clasificación:
4.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

Brittany was awesome and went out of her way to make this an easy, pain free rental.

Thom R. 
Clasificación:
5.0

Best employees there.. get u in n out!!

RENEE C. 
Clasificación:
5.0

Outstanding customer service!

Robert W. 
Clasificación:
5.0

Only complaint was when using the site online I thought it was booking at a Uhaul closer to me. Otherwise great.

Brian B. 
Clasificación:
1.0

I rented a 16 foot truck I was told to bring it back with 3/8 of a tank when I dropped it off it was 3/8 of a tank over the quarter. When I got my final bill I was charged 4 gallons at 4.75 a gallon : not very happy . On top of that I could of brought it back using only 6 hours instead of 24hrs still the same price. Worst experience ever using uhaul.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S. 
Clasificación:
5.0

Awesome friendly staff, very quick check in n check out!!

Renee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

excellent customer service.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

Excellent owner/operator, he makes the rental easy. I've used this location multiple times now and will be using it exclusively from now on.

Randall D. 
Clasificación:
5.0

Awesome customer service!!!! So friendly. Felt like we were dealing with an old friend! ¡Gracias!

Frank S. 
Clasificación:
5.0

The guy that helped me at pick up was great. Very friendly and helpful. And he went above and beyond to help me out.

Clifford C. 
Clasificación:
5.0

Rep I dealt with was very nice and thorough

Krishan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmella N. 
Clasificación:
4.0

Great location to avoid traffic

Michael G. 
Clasificación:
5.0

The staff was great.. easy to get in and out

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annilyce M. 
Clasificación:
5.0

There's no need for improvement everything was outstanding

Tracey J. 
Clasificación:
5.0

Excellent CSRs love this guys very attentive Thank you again!

Raul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

John did a great job and runs a solid operation at his facility on 5905 N Nevada Ave, COS. When I need Uhaul in the future, that's the only location I'm going to. Thank you!!

John G. 
Clasificación:
5.0

N/a

Gregory O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernida H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB S. 
Clasificación:
3.0

Associates are not the nicest. When dealing with Omar he was very condescending when talking price and time. I did not get the females name when I returned the trailer. She was too busy on her personal phone with her feet kicked up on the counter ignoring all around her. I had to call the Uhaul 800 number for them to contact this location for her to finally help me. Then she was upset to do what she's paid to do. Help the customer…don't ask about a discount although it's offered on the website because you'll get a smart a@@ answer!!!

Raul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

The staff was super friendly and helpful. I will use this location again.

Jeremy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA B. 
Clasificación:
5.0

Great service, fast and easy and accurate

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

Everything was great!

Skyler R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth F. 
Clasificación:
5.0

Great service. John was extremely helpful

Brian W. 
Clasificación:
5.0

Excellent customer service! John was incredibly helpful and made our experience simple and convenient. His customer service was above and beyond! Will return to this location for our future rental needs. Thank you, John!

Chad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

Simple, easy, and a good value to boot. What's not to love?

Jordan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jhona M. 
Clasificación:
1.0

I rented a truck to move my items, when I returned my truck I followed instructions provided by the phone and despite following said guidelines I was charged a “cleaning fee” I called to verify and was told by John that it was due to blocking the entrance which I know is not the case and have documentation to prove it. After calling the office directly and told to call corporate . I did. I waited for 50 minutes to speak to someone and was told I would be contacted by a manager about this in 48/72 hours - this was Monday and I have not heard a thing…. I JUST called and was told there's a wait time AGAIN! This is by far the worst service I have received and as I first time Uhaul renter I highly doubt I would ever work with this company again

Miguel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney M. 
Clasificación:
5.0

Service was excellent. Equipment was in very good condition. No improvement needed.

Evelyn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl H. 
Clasificación:
5.0

Hands down the best U-Haul rental experience I have had.

Mark S. 
Clasificación:
5.0

i appreciate the quick. service in getting the truck rental.

MATTHEW S. 
Clasificación:
5.0

Laura was simply awesome. Thank you so much!c

Bridget R. 
Clasificación:
5.0

John was really not ce and helpful.

Kurt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaveen R. 
No se han enviado comentarios para esta ubicación.

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