I’ve used this storage facility twice and both times were good experiences.Dale B. | Overall Experience
Customer Reviews for Padden Parkplace RV & Boat Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I finally found the key lock box mounted to a fence. There was not a U-Haul office in sight. There were no personnel at the site. The local phone contact finally said they were open one day a week?? They changed my drop off location twice. Between the changed location and getting off the freeway during the rainstorm I probably put on an extra 10 miles. It was a crappy rental experience with poor service but you guys did manage to charge me for the extra miles in an expeditious manner. At least there is efficiency in one area.Stan M.
Zack was great. Helpful and flexible. Facility is fenced, locked, under a roof and well-managed. Prompt response to communications, accessible.Sandra T. | Overall Experience
El cliente no dejó un comentario.RICHARD DENNIS W.
El cliente no dejó un comentario.matthew b. | Overall Experience
Very friendly, convenient, felt secure.Michelle D. | Overall Experience
El cliente no dejó un comentario.Maura M.
El cliente no dejó un comentario.Sarah P.
Was good we just moved out of the area, no longer neededDrue K. | Overall Experience
Even though hours didn’t work for me they were always nice and conveniently texted when requested to do soBRENDA B. | Overall Experience
Such a great place to store our RV. Air, water, garbage. Makes coming back from a trip real easy!SPENCER S. | Overall Experience
The main office staff Zach was very helpful and kind.LAKE CARRIE J. | Overall Experience
El cliente no dejó un comentario.TERRY D. | Overall Experience
I was very satisfied with this facility and Zach was very helpful and pleasant to work with.Dan G. | Overall Experience
El cliente no dejó un comentario.Jonathan M.
El cliente no dejó un comentario.PENELOPE S.
El cliente no dejó un comentario.KEN M. | Overall Experience
El cliente no dejó un comentario.VIC O. | Overall Experience
The app sucks. It had to reload my information over and over and retype my login information multiple time. Seems like the app is harder to use than the website.Scott F.
Windshield Gasket broken. I drove ten miles but charged 5.6 gallons?Victor H.
This place is somewhat hidden off the road. I live in the area and did not know it existed. Needs more signage.Keith M.
We will be back in March, we will be traveling after the first of the year. Zack was so helpful when we moved out.RICK & DANITA T. | Overall Experience
I would have stayed, but getting some work done on my trailer and it will be awhile before I get it back. Also, hoping down the road a covered area will open up because that is what I really need.BRANDI B. | Overall Experience
No complaints. Staff was courteous and helpful.SCOTT S. | Overall Experience
Very pleased. Hope to use the storage again next summer.BARBRA R. | Overall Experience
El cliente no dejó un comentario.SHIRLEY P.
Thank you. You guys are great. We always felt our RV was secure there.LINDA TONY M. | Overall Experience
Extremely helpful staff.DOUG M. | Overall Experience
Chose this storage facility mostly for the convenient location, pricing, and last-minute availability but were extremely satisfied with the service and security. Highly recommend!RAYMOND T. | Overall Experience
The services this location has are limited (no moving supplies, no hand-truck or dollies. Also, they are only open 5 hours a day.). But they treated me well and fairly, and I appreciated that. The U-Haul website does not make it clear that the customer must take pictures of the odometer and gas gauges, the interior of the back of the truck, and location. The customer has to view the video to get those requirements; I have an older smartphone, and didn't think I could view the video, so I just skipped over it. If you *want* these photos, make it more clear on your web page, in *TEXT* on your web page.. Don't ask your customers to watch a video they may not be able to view.MARSHALL S.
Truck was not ready & then I got the run around & then double charged on top of thatNathan K.
Zack , who helped me did a GREAT job!Robert A.
El cliente no dejó un comentario.John S.