The location is dangerous for trailer drop off, no where to pull in, had to stop in the middle of a busy street with our hazards on and physically move it by unhitching and then using our bodies to push it into a non-parking space off street that would hopefully prevent it from rolling away while being honked at by passing drivers trying to get around us.Andrea S.
Customer Reviews for Newsed Thrift Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Richard Z.
The representative was cordial and accommodating; however, the equipment was not well-maintained. I am currently in dispute of a $25 cleaning charge by U-Haul for what was already in the equipment (and documented as such in advance).MARY H.
Dark empty lot in a bad neighborhood. Also no instructions as to how to retrieve keys.Gladys W.
The entire online pick up and drop off processAmit S.
El cliente no dejó un comentario.Tawanda B.
Great service! very fast (:Adia S.
The location itself is a thrift store. Kerosene was being used to heat it up without appropriate ventilation; the fumes were so strong I had to wait outside. The location does not have a computer, so checkout was done on a phone. Be prepared for a very long wait. That said, the staff was extremely kind and helpful. The truck was clean (but bad very little gas left in it). Overall, I would rather use a UHaul location rather than this affiliate, because they'll have more resources and get you in and out faster. Again, though, the staff and was excellent.Georgianna L.
I made reservation for 10' truck at 1st U-haul. When arrived to pick up they said had no trucks & moved my reservation to another U-Haul 10 miles away. On arrival, that office said had NO trucks. Called main U-Haul, on hold for 15 mins. they sent me to 3rd U-Haul another 10 miles away to pick up smaller truck than originally ordered. U-Haul totally disorganized! I ended up paying more mileage for using truck further away from my 1st reservation, and the 2nd location they allegedly 'transferred' my reservation to that had no trucks to even rent. While Newsed office was fine, I wasted lots of my time and money on very frustrating U-Haul experience!Stephen L.
El cliente no dejó un comentario.leeann P.
The worst UHaul dealer I've ever encountered. Closed in the middle of the day. A storefront on a busy street made it very difficult to self-return. A mile away was a major UHaul facility that would been much easier to access.Ernest K.
El cliente no dejó un comentario.Alexius W.
El cliente no dejó un comentario.Jonathon D.
El cliente no dejó un comentario.Amy M.
El cliente no dejó un comentario.Brad L.
I was over chargedRaymond R.
Very friendly and great customer service.Farrah G.
El cliente no dejó un comentario.Stacy U.
The owner of the thrift shop and her family were so lovely and helpful. Accommodating and patient! Would recommend this pick up spot to anyone.Catherine G.
El cliente no dejó un comentario.donna D.
The call center from Houston was very confusing. They gave false information. They told me I had a truck in Forest Park Ga, and the place knew nothing about it.Paula R.
El cliente no dejó un comentario.Nolan L.