El cliente no dejó un comentario.Gale F.
Customer Reviews for My Taxi LLC
(Distribuidor de U-Haul del vecindario)
Danville, IL 61832
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 10 a. m. - 5 p. m.
- 9/4/2022 - 9/5/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very good coustom servicearlisha R.
We were very pleased.Jeanne B.
El cliente no dejó un comentario.Robert K.
Not sure if the trailer was given to me with a couple of tires excessively worn or if the tires wore down excessively during the first 1400 to 1500 miles of my trip, but the tires did get replaced as unsafe during my overnight stop in Salt Lake City. The service for the tire replacement was excellent.Alan B.
No staff on site, but called the location and got clear instructions for locating and using the key drop box.Dylan D.
El cliente no dejó un comentario.Michael H.
Worst service ever from start to finishDelshunta H.
I had a reservation to pick up a truck in Champaign IL on 4/22/2022. Once I closed down may email for the day on 4/21/2022, I saw on 4/22/2022 that my reservation was switched to Danville, IL. I was given extra miles so make up for bring the truck back to Mahomet, IL to load. Once I got to My Taxi (very dirty and smelling of smoke) the lady working for My Taxi said she didn't know how to check in U-Haul customers and called her boss to tell him I was there. She called him 3 times in 45 minutes and he never answered the phone. The clerk finally said I could go online to check in (why didn't she say that 45 minutes ago?). I went online and my reservation was still at the Champaign store. I had to call U-Haul directly to get the reservation switched and found out I had to redo ALL my info again. You asked for all kinds of phone numbers and a picture of my passport, that of course I do not carry on me. I was not about to wait for U-Haul to contact my personal contact and my employer to pick up a truck that my paperwork said was reserved for me. After driving 45 minutes to Danville, waiting 45 minutes to be told the owner wasn't answering the phone and to go online to get the keys, 15 minutes to remake my account and 45 minutes back to Mahomet to start packing I wasted so much time in a very hectic day. The worst part was Champaign did have trucks on their lot but I was told they were only for local moves. I will think twice about using U-Haul, I will never pick a truck up in Danville (to make things convenient for you - not me the customer) .Lisa K.
El cliente no dejó un comentario.Vivian J.
El cliente no dejó un comentario.Jenifer N.
El cliente no dejó un comentario.cheryl R.
El cliente no dejó un comentario.CHRISTINA W.
El cliente no dejó un comentario.Ashley C.
The gentleman was very nice. He went right away to inspect the vehicle, check mileage and gas. He came in and processed the return and showed me the screen that I owed only $16.00 more (.40 cents a mile over 92). He said he emailed me the receipt but couldn't get his printer to work. He was friendly and a people person. He also thanked us for our business. Very ProfessionalSandie S.
Never received a written contract. Everything had to be on his phone. Why don't you make him do paper contractsLORETTA B.
El cliente no dejó un comentario.Maija S.
Joke of location and serviceRAVIKUMAR P.
El cliente no dejó un comentario.JIMMY S.
Make sure you tell the customer where the u haul needs dropped off at. Also don't make the drop off point 4 hrs away from where I moved to. When there are several within 5 miles of me.tina C.
El cliente no dejó un comentario.Arianne L.
Charged for 2 days and I picked up at 9 and returned before 9RANDY B.