Customer Reviews for Midgard Self Storage
(Distribuidor de U-Haul del vecindario)

316 comentarios

9119 Merrill Rd #63   Jacksonville, FL 32225

(904) 743-1209

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 12 p. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 743-1209

9119 Merrill Rd #63
Jacksonville, FL 32225

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 12 p. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Benilda P. 
Clasificación:
3.0

As I was driving the truck began to shake really bad and smoke started to come from the back of the truck as I was going over the bridge..I was beyond scared that the truck was goin to stop on the bridge and roll..I feel like I should got a couple of dollars took off my bill seeing that it happen and I was by myself..

Delphine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack J. 
Clasificación:
5.0

Excellent customer service!

David G. 
Clasificación:
5.0

Improve the quality and maintenance of vehicles. Not necessarily relatable to said location but in general.

Travis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

nancy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Z. 
Clasificación:
5.0

Great customer service.

Hampton S. 
Clasificación:
5.0

ND

Tanya S. 
Clasificación:
5.0

Very polite!

Kimberly A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Josh W. 
Clasificación:
4.0

the only thing as trailer leak got a few things wet plus laptop got ruin

Pam W. 
Clasificación:
2.0

Very rude customer service by the girl. Didn't speak or smile or interact at all. I had to wait 38 minutes as she was gone with a note on the door be back 430. Four people came and wet while I was there in 100 degree weather with a pickup reservation. When I asked her to show me where gas tank is and how to lock the back she gave me a disgusting look and I have a witness with me. However the drop off point in Ocala was completely different and very very nice people. !!!!

Sandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip Y. 
Clasificación:
5.0

This was my husband and I first time ever renting and using your service and we were very pleased. Great customer service. Gracias.

janice K. 
Clasificación:
2.0

Credit card approval process was problematic. It had nothing to do with the credit card. The Uhaul rep had to call some number to get it processed. Added about 15 minutes to the pick-up process.

Jamey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULO D. 
Clasificación:
5.0

Great service

Tammy H. 
Clasificación:
5.0

Make sure the truck is clean

Elaine S. 
Clasificación:
5.0

Gentlemen at the facility was very worried and apologized for not providing the trailer originally required. He provided a smaller trailer that was a tight fit but worked. Can't use it next go around, but I give the retailer credit for making it happen!

Donald H. 
Clasificación:
5.0

Great customer service. In and out. The return was great.I really like this spot for renting things.

DOUGLAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Because the computers were not working, the service providers used their personal cell phones to ensure that my order was processed and that they contract was signed and fulfilled. They were awesome.

Regina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi P. 
Clasificación:
2.0

Get competent help and btw I've been charged THREE TIMES on my credit card. If it doesn't resolve itself, u will be hearing from me

gail F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jane B. 
Clasificación:
4.0

There's a need to have two employees per shift. There was a wait of over 25 minutes to check in even we did everything online. Only one employee working for showing units and taking care of customers. He was excellent though.

Jorge I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvey S. 
Clasificación:
3.0

The truck mirrors would not move, this is bad, It was quite difficult to change lanes and or backup. It's not safe....the truck steering wheel was also like torn up and extremely filthy along with the seat and the door/cab.

JEFF T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

The self check out was confusing and took too long

Sharon F. 
Clasificación:
1.0

Made reservations at one location they switched my reservation to a further location. I had to come outta pocket for the extra mileage even though it wasnt my fault. Seems a little un reasonable to me .

Jeffrey H. 
Clasificación:
1.0

It was raining when I arrived to pick up my rental truck. I was told my rental truck had been turned in with low tire pressure. Instead of that issue being resolved prior to turning the truck over to me, I was told to take the truck to a gas station to put air in the tire while it was pouring rain. That is pathetic customer service folks.

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
5.0

Overall, I will most likely not use UHaul again. I had to pay an extra day I was not made aware of upon scheduling.

MAVERICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW P. 
Clasificación:
5.0

The front desk guy was very friendly and accommodating. It could not have been easier!

LOUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK K. 
Clasificación:
5.0

Creating a better way to complete process online. I gave up but the attendant completed the process in store.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYEUGENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIANA O. 
Clasificación:
4.0

Had to find a 2nd location for my dolly rental, but limited portion was returned to the invoice.

JOSEPH S. 
Clasificación:
4.0

The email I received was confusing. I thought I was to pick up at one place, and it told me another location. Evidently my location didn't get one returned. We went back there and worked it out. It should have explained that.

MARY K. 
Clasificación:
5.0

Best customer service

JAMES C. 
Clasificación:
3.0

Equipment was dirty and ran horribly.

MARCUS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARXUS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deryck G. 
Clasificación:
5.0

Friendly and Helpful

DURA F. 
Clasificación:
1.0

El cliente no dejó un comentario.

DEZHEAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE M. 
Clasificación:
5.0

Open at 8

Sonya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRYL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC V. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEREMIAH P. 
Clasificación:
5.0

Please send the receipt large enough large enough for me to view it.

GINA MARILU A. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAUL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SILESHI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND O. 
Clasificación:
4.0

El cliente no dejó un comentario.

justin S. 
Clasificación:
5.0

Terrence was very helpful and very honest

LUCINDA C. 
Clasificación:
5.0

Nothing,,,, everything was great,, Terrance awesome.

RICHARD S. 
Clasificación:
4.0

Truck didn't seem to have a muffler, oil pressure was sky high the entire time, least confident vehicle I've ever driven

RYAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE H. 
Clasificación:
5.0

Easy to find, attendant quickly checked trailer back in. Very smooth operation , very pleased with operation.

Bob E. 
Clasificación:
3.0

Answer your phone

JOSEPH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrice H. 
Clasificación:
1.0

I made an order 20 feet . this car was not available when I came to U-haul (10.23.2021) at 10:30am. It's my reservation time. the only truck that was in stock had many faults: No AC, broken brakes, and I have to pay to much for gasoline. It's a huge truck 26 feet. Why did I make a reservation and my truck was not available?

LIUDMYLA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

WYLIE K. 
Clasificación:
2.0

Bad customer service

MARIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
5.0

Terrance was very informative and helpful. I had a very good experience and the van that I rented was perfect for my needs.

JOHN V. 
Clasificación:
5.0

The truck was difficult to start and the passenger side view mirror would not stay in place.

PAUL S. 
Clasificación:
4.0

Had no AC which would have been ok but it started raining so I had to drive with the windows up.

SUSAN L. 
Clasificación:
4.0

There was no dolly available. Had to go to Home Depot to rent a dolly and then go back to pick up the truck.

CHRISTINA R. 
Clasificación:
1.0

2 nd time rented from this place and did not receive the size truck I was suppose to get. First time they never even had it but said they did. 2 nd time they had a truck but it was broke down. I even called 30 minutes prior to arriving to make sure truck was ok. Front desk guy didn't even check on truck or condition of truck. I will never rent from here again or do business with them. Also the staff was rude and very unhelpfulL in resolving the situation. I will be sure to tell everyone I see and meet to stay clear of this location.

ROBERT C. 
Clasificación:
5.0

Treaded with kindness and very polite. Couldn't ask for any better.

DAVID C. 
No se han enviado comentarios para esta ubicación.

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