Quick courteous polite customer serviceKelley B.
Customer Reviews for MF Truck & Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The lady was nice but it was hard to understand with her hard accent and spoke pretty fast. Unfortunately it cost me and additional $20 because of information I miss understood. Overall I'd say this was a 3/5 for me bc the back of the truck was dirty and the inside smelled like cigarettes.NICOLE T.
Extraordinario servicio al clienteRodney H.
El cliente no dejó un comentario.Tina D.
El cliente no dejó un comentario.lizzie L.
Quick easy rental and return.James B.
El cliente no dejó un comentario.Angel S.
El cliente no dejó un comentario.Stephen P.
El cliente no dejó un comentario.Teddy O.
Convenient online return for off hours was a big plus...!!!Jerry J.
No one at this location. I needed dollies and there was no one here to even talk to you. I originally asked for another location closer to my place. I was then notified the day before that I was going to be picking it up at this place, a place that was in the opposite direction of where I was going. I then called customer service and the lady was not helpful and was rude. Valerie at the Wilmington office had no remorse for my situation and was a complete smart ass. After picking up my truck I realized that there was no dolly in the back of the truck or anything. My original reservation I asked for a regular Dolly and an appliance dolly. I don't know where in the switch of things those got deleted. I've had way better experiences with U-Haul in the past. This experience was frustrating and completely inconvenient. I had to pay for 20 more extra mileage to drive to this location. I was also charged with gas even though I filled the tank to where it was when I got the truck, but again, No one to talk to you at this location to rectify anything.Maria D.
Very professional staff,,very good people. Everything goodJOSE Z.
El cliente no dejó un comentario.roberto V.
Uhaul personnel were very professional and helpful.Harold B.
El cliente no dejó un comentario.VICKIE W.
El cliente no dejó un comentario.Christopher U.
El cliente no dejó un comentario.Sucre G.
Great service that followed up and closed me out upon arrival. Thorough communication.DreVan A.
I had a rental for a 6x12 open trailer and when I went to pick it up, they had rented it to someone else minutes before I got there so I had to get a 4x8 trailer that was too small for the furniture I had to get. The lady was rude and not cooperating or apologizing for what happened. Not impressed..LEXY L.
I reserve a 10 foot truck. When I got there there were. On10 foot truck, but was a 10 footer. I did not need or want a 20 foot truck. As a results I have to spend double the amount of money on gas. I wish the company would had let me know that there were no 10 foot truck.Thinh H.
El cliente no dejó un comentario.Terrace M.
Tire pressure on trailer were dangerously low. One was at 15 psi. No where close to the 65 psi recommendation. Other 6x12 i was going to take had a nail in the tire.Joseph D.
El cliente no dejó un comentario.Devan Z.
Excellent mobile check out/check in service for the truck, made renting much easier. GraciasKent G.
Nice friendly great peoplePATTIE ANN J.
Seems contract was never updated to show extra days...total disaster by UHaul...not the personnel at drop location.William M.
The young lady that works there is awesome. She goes above and beyond for her customers.NINETTE S.
The young lady that works there is awesome..ninette S.
Everything was greatVictoria J.
El cliente no dejó un comentario.Ted O.
The service was great. Was treated kindly and professional. Maybee extended hours. I didn't have an appointment and received outstanding service.HELLEN H.
Nothing great service as isWESLEY W.
Horrible being overcharged and still getting headach from employees as they have been manipulating me and using private phone to do buisness and not showing clients work as to charge me wrong and manipulate me causing me hardship. Not a friendly experience during pick or drop off.Scott C.
Keep the customer first!! Doing a great job already 😎Philip S.
El cliente no dejó un comentario.Tykel C.
A secured location for customers to park their personal cars.Deriek T.
El cliente no dejó un comentario.Tomesia W.
Great service! Very professional and helpful throughout the whole process. We need more of this in our communityQuincy D.
The storage area of the uhaul was clean and well maintained but the cab was atrocious. There was pet hair all thru out the cab and the interior windows were filthy.Marcus N.
El cliente no dejó un comentario.Tyler G.
Good service, I recommendJose H.
El cliente no dejó un comentario.Clifton G.
A mistake was made the representative gave me the wrong truck and she didn't check the gas or mileage on the truck I put back the gas that was in the truck. But I was charged more money. I don't appreciate the errors made. No I wouldn't recommend this location to anyoneAris B.
Did work out perfect !Robson S.
El cliente no dejó un comentario.WILLIAM M.
My friend that was helping me move got cut on broken glass that was left in the vehicleDUANE O.
I rented from a male and was told if I needed an extra day I could extend .. got a phone call today and was told by a female that I needed to return the uhaul by 5 pm or that they were calling the cops to report it stolenâ€¦. 7 months old pregnant with me and another person the only ones moving stuff I was asking to extend and was told they were going to get the cops involved if not returned because they had another person with a reservation . So initially being told I couldn't extend and they would involve the law to 5 minutes later calling back to apologize for their actions and words and said if need be I could extend . Definitely not recommending them to anyoneanthony N.
El cliente no dejó un comentario.TATYANA H.
Really great experience with this location specifically. Makes the moving process a lot easier. One less thing to worry about!!!!I really appreciated the great service that was given to my husband and I.JAZMIN F.
El cliente no dejó un comentario.Sam A.
Nothing very friendly and helpful.Mary B.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Stephen P.
El cliente no dejó un comentario.Mary P.
El cliente no dejó un comentario.paul O.
It was a good experience. Respectful and nice to customers.Celestin O.
El cliente no dejó un comentario.DWAYNE P.
El cliente no dejó un comentario.Trinity M.
Never rented a Uhaul truck with check engine light on before. Before and after pictures of the truck to prove any issues, such as claimed filthiness of returned truck, while i only moved a brand new stove.Hani N.
Great folks working there - very engaging, user friendly and professional.Christopher R.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Lashanda B.
The mobile pick up process was a bit stressful. We ended up calling customer service which was excellent. We had to call again when dropping off and no one ever picked up.Sandra H.
Very courteous, and pleasant experience.David L.
The service provided was excellent, I am really satisfied. The attendant was extremely helpful and made the process easy and fast. I will certainly recommend this place to anyone in need of moving services. Kudos for your excellence in service.Carmelo M.
I have no suggestion for improvement. I am very satisfied with the service provided. The attendant was courteous and very helpful.Carmelo M.
El cliente no dejó un comentario.Randy S.
Accommodating to their customers! Very easy to work with themKate K.
This pick up location was professionalAngela L.
Extraordinario servicio al clienteJacob H.
El cliente no dejó un comentario.Carlos R.
El cliente no dejó un comentario.Bane T.
El cliente no dejó un comentario.Christine C.
Did not like how try charged me with the dirty truck when it was dirty when I picked it up. It takes to long to do the online process. Also kept records on past good clients so the process.nathan D.
Thank u for being there when i need the truck thanksChristine C.
El cliente no dejó un comentario.JOSEPH GERALD T.
El cliente no dejó un comentario.Jalon P.
Great customer service. Equipment is always clean, well maintained and available. Keep up the good work.Jaime M.
Location and time was changed without informing the costumerSarah D.
El cliente no dejó un comentario.Mary P.
I would suggest an XM satellite radio.Dennis M.
El cliente no dejó un comentario.Lashonda S.
Everything was perfect, but they should also give options to take a ramp with every truck to make things easier.Jenna M.
El cliente no dejó un comentario.Jose R.
Very professional, friendly and great customer serviceGeorge D.
This is a very accommodating and professional establishment. I Would definitely rental from them again.Kadana M.
El cliente no dejó un comentario.MARIA D.
Great customer service very helpful very friendly I will be recommending this location.Christopher P.
El cliente no dejó un comentario.Gabbata M.