Access on retrieving keys or vehicles when it's raining and you're doing everything by phone so your phone is getting wetTrenda S.
Customer Reviews for Lees Auto Repair
(Distribuidor de U-Haul del vecindario)
Mesa, AZ 85209
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 11 a. m. - 3 p. m.
- Dom.: 1 p. m. - 5 p. m.
- 8/8/2022 - 12/31/2022: 8:00 a. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything went great, friendly service and a very dependable vehicle for our needs. Thank you so much.LUIS T.
Good people to work with.CHARLES B.
Customer service was awesomeBrandi P.
El cliente no dejó un comentario.JONATHAN K.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.JACOB C.
Ever since my Oct 13th rental, you have been using my email for other people's rentals. They are not getting their emails, I am. I am firstname.lastname@example.org. Please flush from your system or stop using my rental agreement as a boilerplate. Really don't want their emails.DIANE J.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.DAVID G.
El cliente no dejó un comentario.Spencer C.
So, Iwas contract 81381759, and I received my emails at my email address of email@example.com. Somehow, I am also receiving other peoples emails at my address: 81618333 00011178 81702766 Would be most helpful if they got there emails instead of myself. Gracias.CHARLES F.
El cliente no dejó un comentario.david O.
Keep up the great jobMARIA A.
Would have liked to see the front line workers wearing masks.Kenneth W.
El cliente no dejó un comentario.WAYNE A.
Super fast and easy service. The man and woman were very friendly and definitely went above and beyond to help me with my rental.Jennifer P.
Your company needs to have the equipment at the designated place promised! Very very frustrating- but was not the fault of the individual location.Larry A.
Do not charge the customer a second day fee when you called and spoke with the rental place about an extra hour and they agreed not to charge for a second day and when you receive the credit card statement an extra day was billed. Terrible!WALTER M.
El cliente no dejó un comentario.Randy R.
Quick and easyjohn M.
El cliente no dejó un comentario.Wendy G.
El cliente no dejó un comentario.EDSON L.
drop off was fineMICHAEL R.
Very courteous staffBrad C.
El cliente no dejó un comentario.Alberto L.
El cliente no dejó un comentario.Michael M.
When I dropped off truck they were not open so I called number and left a message that I dropped off the truck and would come back tomorrow for checkout. The young man called me at 3:30 when they closed at 5. And he had a attitude stating i had to come back before they closed or i would get charged another day. J really wasn't impressed with his customer service skills. Very unprofessional.Pamela F.
I had scheduled a truck about 2 weeks ahead of time and then called twice to have truck not available, but ended up having to rent smaller truck with a trailer. And had to pick up 3 hours later than anticipated which made for a very hectic day as we had to go 3 hrs away to storage. But both pick up and drop off were easy and the people very nice.Shirley I.
El cliente no dejó un comentario.Alexandra N.
Had the truck we needed no hassle and was treated very nice by a nice lady< very helpful and brought the truck up to us. And we were on our way. Thank you again>Walter G.
Was very happy with my experience. Had a flat tire on the trailer just before we left for our vacation. Called Lees Auto Repair and within 45 min we were on the road with a new tire. Extraordinario servicio al clienteAndrew H.
I did on line....it was not convenient at all. I will never rent from uhaul Again. Your online rental needs to be shortened and more user friendly.Cynthia B.
Have the store open during posted business hours. Online check in needs to be explained better or over hauled completely.Stephen M.
El cliente no dejó un comentario.Kurt W.
El cliente no dejó un comentario.JAMES A O.
El cliente no dejó un comentario.penny P.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.Rusty D.
Get rid of the Trump FlagsEllen J.
Everyone was super helpful and made my safety their number one priority.Zarin W.
El cliente no dejó un comentario.Gail H.
excellent job. Pleasure to do business with.Allan E.
El cliente no dejó un comentario.Tanita K.
The staff was very friendly and got me in and out quickly.Aaron C.
El cliente no dejó un comentario.Gerald B.
We had a good experience with u haulâ€". Nice not to have any problems- did most of it on line and it all went well- ThanksJames V.
El cliente no dejó un comentario.Jeanette D.
El cliente no dejó un comentario.Gail H.
Sat hrs were only 11am to 3pm. Seems like weekends would be a busy time for rentals. I got there about 10:40 am. As with many uhaul locations, it was practically invisible from the street. No signs.ROBERT L.
It was the worst trip .We reserve one trailer and had to take another.It took for ever to get done.Carl W.
Great people there at Lee's' automotive. Friendly and helpful staff.ELIJAH A.
Nothing they went above and beyond to get me hooked up and on my wayCharles B.
El cliente no dejó un comentario.Ashli T.
Servicio al cliente de excelencia. This location went above and beyond my expectations. Nice family owned business who truly care about their customers. Very accommodating. Would definitely recommend to others.Jennifer S.
El cliente no dejó un comentario.Joseph R.
El cliente no dejó un comentario.John A.
Process to return truck tedious and very time consuming. Phone/internet process of returning truck had multiple failures, Place of return further away from home than original destination. I took us 1 1/2 hrs of talking on phone with several Uhaul agents to assist us in returning the truck at dropoff, not all agents knew correct instructions, very disappointed in waste of time and energy!!!Eduardo M.
El cliente no dejó un comentario.GRIFFITH S.
I was overcharged for over 1000 miles they also charged me or 3 gallons of gas even though i topped it off 3 blocks from the return site. I was also charged $20 for a late return even though i was told there would be no charge when I discussed the late return with the rep in Englewood CO. I called customer service to get this $400 overcharge corrected but your phone system is down. I'm very frustrated. Please call me at 480-678-8503. Darth TesinskyDarth T.
El cliente no dejó un comentario.Joey S.
El cliente no dejó un comentario.Barton L.
El cliente no dejó un comentario.Anthony B.
Close by and friendly staffCHRISTOPHER G.
El cliente no dejó un comentario.DENISE R.
Everything went very smooth. Showed up to the drop off location. An employee noticed me pull in and directed me to the location to drop the trailer. Employee (did not get name) was ready and very helpful. My trailer was unhooked, contract closed and we were on the road. Very efficient.Kevin A.
El cliente no dejó un comentario.ELSIE A.
El cliente no dejó un comentario.Judith B.
El cliente no dejó un comentario.Kim S.
El cliente no dejó un comentario.KERENSA N.
El cliente no dejó un comentario.Dan C.
El cliente no dejó un comentario.JUSTIN E.
Very friendlyRod H.
Too expensive for my needsRoberta S.
El cliente no dejó un comentario.JOHN P.
I dropped off my trailer but someone still called me to ask when I was dropping it off. Luckily, it was handled swiftly. But the process was a bit confusing!Ashley M.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.Clifford M.
The trailer was 6x12, but the opening where you drive the atv in was only 5 feet and I needed 5.5. I didn't find anyplace where it stated that that would be the case. Couldn't load the atv, had to schedule it for delivery, and return the trailer, which I still had to pay for.Terry B.
El cliente no dejó un comentario.GAry B.
Amazing customer service! Will use again in a couple months to moveDanielle J.
Great seevice!Nelson L.
El cliente no dejó un comentario.Rafael V.
El cliente no dejó un comentario.KENNETH M.
El cliente no dejó un comentario.Christine H.
El cliente no dejó un comentario.Wade N.
El cliente no dejó un comentario.Melvin S.
They were so helpful and understanding, as we were late due to a medical emergency.Gordon L.
Confirmed appointment the day before, but appointment didn't actually get scheduled. Arrived on time, but not able to get truck due to not being scheduled correctly. Needed to wait an extra hour for office to open to get rescheduled. Spoke with three different people over the phone, each with a different explanation about what happened.Alex W.
El cliente no dejó un comentario.mike S.
fast and friendly staffCarl V.
my original pickup location was changed to a facility that was 25 miles further. Nothing was done to compensate us for the additional miles driven or time taken away. The emails I have received seem like they are to placate the customer and not move on nor address what went wrong. Extremely bad taste in our mouth from U-Haul. The site that we had to pickup the trailer was not even in the top 18 facilities close to us. I will not hesitate to let people know my feelings about this and the lack of any help to resolve this. You make a reservation almost 3 weeks prior to using would think they would make sure there was a trailer close to your original pickup location.... very very poormike G.
Quick and easy in and out. Tara was especially helpful and friendly.Thomas M.
El cliente no dejó un comentario.Kelly P.
El cliente no dejó un comentario.Charles A.
El cliente no dejó un comentario.Gary A.
Very friendly and helpfulGregory F.
Great experience! Lee's is top notch- 5 stars! Will return as this was our best experience renting a Uhaul truck! Amazing team of folks working there! Thank you! ***Highly recommendedâ€¢â€¢â€¢Heather D.