No suggestions. Very pleasant experience.Stephen V.
Customer Reviews for Lakewood Food Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert Edward L.
Great customer service and very friendly people!Jose L.
Quick and easy. Lots of trucks in inventory.Audrey M.
The truck had a flat rear tire due to an improper valve stem. I didn't notice it was flat until the truck was fully loaded. Getting the flat fixed delayed my departure 4 hours. Should have been identified by staff at pickup location.Glenn G.
Ensure that all tires are in safe conditions prior to releasing to customerKimberly S.
El cliente no dejó un comentario.Quang N.
The owner went above and beyond to help me with renting a 26 ft trailer and car trailer. It was a pleasure dealing with such a helpful, considerate man.Heather T.
El cliente no dejó un comentario.Mark B.
Reservation for equipment not honored equipment not in working order that I had to settle for lights not working on trailer,I had to take that equipment because I had crews waiting to load in Houston and crew in Dallas to unload causing me additional charges on both ends.Checked with uhaul on Wednesday to make sure everything was good.Told everything was good,only good thing about experience was Steve at pick up location he tried really hard to make me happy.Gary L.
El cliente no dejó un comentario.VICTOR P.
El cliente no dejó un comentario.Ray A.
El cliente no dejó un comentario.JOHN C.
Took me multiple trys to get a truck that was not in need of repairs. The final was so dirty I had to detail. Could not see out of windshield due to bugs. Did not have enough mileis to get to location. Receving agent told me to call them. Never answered phone. Called 1-800 number. No answer.KEVIN T.
El cliente no dejó un comentario.Eluojo A.
Merchant made the return very easy.dervin L.
Nothing....availability and equipment was simple and easy to handle. Thanks very much!Jeannine G.
El cliente no dejó un comentario.john K.
Quick availability was perfect, customer service was good but charges were confusing when it came to the hold and balance (maybe because the cultural difference or language barrier) Truck was clean however brakes were bad and sounded like it possibly needed an oil change. Overall service was good and I would recommend to others especially due to short notice availability. I know when you don't actually drive the trucks you may not be aware of certain maintenance issues.jenise S.
El cliente no dejó un comentario.CHAMIKA C.
Great experience, cordial, efficient, hooked the trailer upâ€¦ just a 100% experienceJames S.
El cliente no dejó un comentario.Debbie S.
El cliente no dejó un comentario.Lewis G.
El cliente no dejó un comentario.Meredith T.
I was charged for a dolly which I did bot order. I was also charged for 6 blankets which I did not order and when the price was extended it didn't charge me $5 it charged me $10. Had to call up and try and get the credit.Lawrence H.
The franchise owner was one of the nicest I have dealt with in something like this. Zero issues. Not moving again for a long time, but will recommend people I know to utilize this location if it comes up.Michael M.
Don't force people to get a in town rental where you have to rerun it to the same location or a one way that's twice the cost of the in town. Stupidest thing I've ever heard in my life. Uhaul blows dicksJacob L.
Customer service was wonderfulShalonda M.
Faster updates on websiteTerri G.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Joseph C.
Truck was checked in almost an hour after we dropped it off, so we were charged for another day. Took over an hour waiting to talk to someone from uhaul, incredibly long wait time. Never going to rent from Uhaul again if I can help it.Kelcy H.
Very help fullArquimides C.
El cliente no dejó un comentario.Jason D.
El cliente no dejó un comentario.Mark B.
When I arrived, my 10' truck had been rented to a walk-in, however the owner upgraded to me to a 15', comped some fuel and threw in some dollies free of charge. Went above and beyond to assure I was taken care of. Would definitely rent from this location again.Mona F.
El cliente no dejó un comentario.ROSELIA G.
Inside of uhaul loading area was not to clean but exceptableLinda O.
Good serviceJhon V.
Awesome customer service, needs no improvement!!!Robert N.
everything was great truck clean and reps were very helpful and knowable. Great experience. thank youDiane H.
El cliente no dejó un comentario.Suezet J.
Passenger door would come ajar while driving, air wouldn't come on unless it was turned on high, windshield wipers were literally bare metal bars so couldn't clean the windshield. Plus, not very good customer service. Convenient location.Patty K.
Only problem with the drop off, was not their fault. I was charged for extra miles because I went over the 30 miles granted to me. Pickup to drop off is 50 miles how can I possibly go under the miles?Cory H.
Someone should be available to answer the phone I had to leave my rental during work hrs because I could wait and Zi didn't know where the young man was. However I didn't know I had to check in via a link More information would be helpful and someone should answer the phoneDebroah E.
Excellent customer service!!!!!! Betty Williams Trinity HTC ServicesBetty W.
The back of the truck was dirtyKim M.
I have rented from this location several times. Each experience has been so easy. The store owners/associates are very kind, professional and thorough. I would recommend this location for rentals.LESLIE W.
The truck was filthyMichael W.
El cliente no dejó un comentario.James W.
The truck had several inoperative components. The light switch had fallen out of the dash and was inoperable. The key to start the truck unless you forced the steering wheel one way or another and held your mouth just right. They had left the cargo door open, and it had rained in the night before. I had to dry out before using. The gas gauge is inaccurate. Checked out at1/4 tank but ran out in less than 5 miles. NEED TO RETIRE THIS JUNK. WILL USE SOMEBODY ELSE IN FUTURE AND RELATE THIS EXPERIENCE TO EVERYONE I KNOW TO ENSURE YOU DID NOT LOOSE JUST ONE CUSTOMER, BUT MY GOA; IS YOU LOSE 10 OR MORE.nick W.
Trailer had a bad tire with the steel belts showing. Needs to be replaced.Martin R.
The air conditioner in the uhaul did not work well which made for an unpleasant drive in the middle of May in Texas.Justin S.
El cliente no dejó un comentario.ROBERT R.
The truck was in ooor condition. Passenger mirror drifted while driving. The truck transmission had difficulties shifting into gearDAVID T.
Excellent service and clean vehicle. Would come back again.Ngozi O.
El cliente no dejó un comentario.HEATHER G.
helpful staffColleen M.
El cliente no dejó un comentario.Cecilia A.
El cliente no dejó un comentario.Meagan H.
El cliente no dejó un comentario.PAGE M.
I was switched to a different location twice. That was fine and locations were acceptable however the truck was given to me on empty tank of gas. There was an identical truck there however they said it was for someone else.Adalberto M.
HOW MUCH YOU PAY DEPENDS ON WHO IS WORKINGROBERT H.
El cliente no dejó un comentario.joseph R.
Very helpful and informativeTakeshia C.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Regina D.
El cliente no dejó un comentario.Teresa M.
Don't change1 Stay the same!!!arnold G.
El cliente no dejó un comentario.Melissa C.
Great serviceJuan P.
The is the place to go for all your Uhaul needs.. Friendly and courteous staff.. All Around AMAZING..DAVID DREW D.
This location deserve a recommendation from U-Haul an is by far the best U-Haul spot in townlori G.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Magde M.
El cliente no dejó un comentario.wanda H.
El cliente no dejó un comentario.Stephanie W.
The equipment was dirty inside and out. The mileage and the fuel on the contract as compared to the actuals on the equipment were inaccurate. The rep who checked me out at pick up had poor customer service skills.Eric H.
Extraordinario servicio al clienteSheila H.
El cliente no dejó un comentario.Lora G.
El cliente no dejó un comentario.TAMEKA D.
El cliente no dejó un comentario.Eric R.
The van smelled so strongly of smoke we had to drive with the windows down.John K.
El cliente no dejó un comentario.Ken C.
El cliente no dejó un comentario.JUDITH E.
Efficient and easy!Jeff L.
El cliente no dejó un comentario.Edmund R.
Customer Service was greatYul M.
El cliente no dejó un comentario.CANDIDO R.
El cliente no dejó un comentario.Jeff C.
El cliente no dejó un comentario.chung X.
El cliente no dejó un comentario.Dennis T.
Add an electric key box, so people can pick up the keys with a code you give them while picking up on the website.MATTHEW O.
El cliente no dejó un comentario.Howard G.
The gentleman who was at the store in the morning was very helpful.Jose D.
El cliente no dejó un comentario.Sandy C.
My husband and I have rented several times from this location. We have always had fast and courteous service.misty B.
The truck was dirty but it was good.ANGELIQUE R.
El cliente no dejó un comentario.EDWARD G.