Customer Reviews for Lakeside Budget Storage of Sterling Heights LLC
(Distribuidor de U-Haul del vecindario)

3,628 comentarios

13120 Hall Rd   Sterling Heights, MI 48313
(BTWN M-53 and Schoenherr)

(586) 731-1786

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 3:30 p. m.
  • Dom.: 8:30 a. m. - 1:30 p. m.

Servicios en esta ubicación:

Contáctanos

(586) 731-1786

13120 Hall Rd
Sterling Heights, MI 48313
(BTWN M-53 and Schoenherr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 3:30 p. m.
  • Dom.: 8:30 a. m. - 1:30 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Amber H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

This location has the nicest, friendliest and most helpful employees of any U Haul I have ever worked with.

Annelise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matteo L. 
Clasificación:
5.0

Friendly staff! Thank you.

VIVIAN D. 
Clasificación:
5.0

Very friendly and knowledgeable staff.

Cynthia B. 
Clasificación:
5.0

Nice people and they had the truck ready early.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK ALAN M. 
Clasificación:
2.0

My car was blocked in when I dropped off the truck.

Nathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

maryann B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
4.0

Although usually clean, vehicle maintenance is less than stellar. I have rented several trucks and trailers over the past few years and the majority of trucks in particular have had issues with engine lights coming on, tire pressure systems malfunctioning, and gas caps not sealing properly triggering warning lights.

Juergen L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob D. 
Clasificación:
5.0

very easy to set up online and my truck was waiting for me when I got to the uhaul facility.

Kirk L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole S. 
Clasificación:
5.0

The customer service representative was the nicest, friendliest and most efficient I have ever dealt with.

Annelise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie A. 
Clasificación:
1.0

No good service

SAAD THBAYH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR HILAL MAHMO M. 
Clasificación:
5.0

Staff is very friendly and knowledgeable. Been renting from them many times. Raquel the manager is the best. Thank you, Dave Herbert

David H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Suvanmani K. 
Clasificación:
5.0

Super easy, experienced team, Thanks

ammar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
4.0

Enlarge the park lots

Aaron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caitlin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clancy P. 
Clasificación:
5.0

all good

carlos M. 
Clasificación:
5.0

Great experience and great staff. Thanks.

Brandon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

hassan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott F. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry C. 
Clasificación:
5.0

Keep up the good work excellent service

Admoon G. 
Clasificación:
2.0

Charged me 23 extra dollars for some reason no explanation besides possibly over mileage

Lucas L. 
Clasificación:
5.0

Very fast return and super courteous personnel. Graer job.

Michael L. 
Clasificación:
5.0

Quick and easy to check in and I had my trailer within 10 minutes. Great customer service!

Kurt S. 
Clasificación:
5.0

I love that place very friendly staff respectful workers will definitely go back

Akmol N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lani F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nasim A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Everything was great, Tara was very friendly and I received kind, fast service with a smile!

John D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Clean paved parking lot, nice ppl, paid me bonus for filling up more gas.

Qingyu L. 
Clasificación:
5.0

GPS sent me at the 1st cross over turn...ugh! One has to take the 2nd to pull in your drive.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juergen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon F. 
Clasificación:
5.0

The workers were very helpful and friendly

Emily B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith P. 
Clasificación:
5.0

The folks at this location were awesome! The pick up and drop off experience was the best I've had in my 50 years of driving. The online experience was completely the opposite. I specifically picked this location because the trailer was shown to be available there. After booking it, 2 days later, I received an urgent email to contact them. Upon calling I was asked to pick my pick up location, which uhaul's system had saId was available here. They told me the unit was not available and that the closest unit was a 45 minute drive away. Fortunately they had a different trailer available that would work. The reservation system used by Uhaul and its protocol is totally unacceptable. I would NOT recommend using it to anyone.

BLAKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney D. 
Clasificación:
5.0

Ordered packing pads but site didn't have any. Didn't ind this out until we got there.

Cynthia S. 
Clasificación:
3.0

Great service and help. Trailer worked well. Yard behind the gate was not well maintained with trucks parked all over the place. Difficult to drive through

Michael K. 
Clasificación:
5.0

Extraordinario servicio al cliente

Joseph R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle H. 
Clasificación:
5.0

You girls did gret & wrre very kind!

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HORACE LIVY M. 
Clasificación:
5.0

A well-run establishment and they seem to have everything! The staff are top notch and very helpful. Highly recommend.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald Z. 
Clasificación:
5.0

I think $57 extra for approximately 2 hours late is extreme.

Eric L. 
Clasificación:
5.0

Great service.

Thane P. 
Clasificación:
5.0

Everyone was so nice, the only one minor issue. When I dropped off the vehicle. The check in young man needs to brush up on his kindness. My 11 year son said he could of been nicer. Overall I will be back!

Mel S. 
Clasificación:
5.0

Staff is friendly and helpful . Excellent service

Antonio C. 
Clasificación:
5.0

Gracias

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDMUND JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina R. 
Clasificación:
5.0

My experience here was also outstanding. I rented from here before and they did an excellent job than also.

EDWARD M. 
Clasificación:
5.0

One tail light was burned out but it was a running light. other than that very good

Bryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roni S. 
Clasificación:
5.0

Outstanding service. The place was spotless, the staff helpful and friendly.

Vincent M. 
Clasificación:
5.0

I had a very good experience. I also commented to the staff about my booking online experience. I said it was wonderful.

Aaron R. 
Clasificación:
4.0

El cliente no dejó un comentario.

barry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralphpaul J. 
Clasificación:
5.0

Great location, friendly staff

GARY LOUIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

Nothing to add. The staff was courteous and professional.

TERRY K. 
Clasificación:
5.0

The staff at the rental counter was so bright cheery and just a joy to work with. Thanks to all the staff for making our little move a smooth and uneventful.

Joseph P. 
Clasificación:
1.0

The app was extremely slow to load and took over 40 minutes for pickup and over 40 minutes for drop-off to upload all I formation and photos.

Thomas M. 
Clasificación:
5.0

Girls in the office are excellent !!!

Kevin Steven K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esmeralda C.  |  Overall Experience 
Clasificación:
5.0

The storage unit was well maintained and we had easy access to get to our things with good span of open hours.

NICHOLAS B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Reneka M.  |  Overall Experience 
Clasificación:
5.0

The place is a great storage unit. I paid for the whole month that I moved out even though I moved out 12 days early. I left it clean and ready for them to rent out. I thought I would get some of my money back for the 12 days but I was told no. If I would have known that I would have left the lock on so they couldn't rent it out right away

Antoinette K.  |  Overall Experience 
Clasificación:
5.0

Staff always friendly a d helpful!

Alan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt P.  |  Overall Experience 
Clasificación:
5.0

We have used Lakeside Storage for more than 10 years and they have always been very easy to work with and very professional. I would highly recommend them for your storage needs!

Scot H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary G.  |  Overall Experience 
Clasificación:
5.0

The storage facility and truck rental experience was top notch.

Jerry B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin G.  |  Overall Experience 
Clasificación:
5.0

Great staff and overall very easy process. Really like this location. I was able to rent a box truck the day of moving too!

Robert F.  |  Overall Experience 
Clasificación:
5.0

Thank you! Great Staff

Joseph L.  |  Overall Experience 
Clasificación:
5.0

Couldn't have been easier! Convenient access, helpful staff, and well maintained.

Nicholas M.  |  Overall Experience 
Clasificación:
5.0

This is the second time I have used this storage facility and I would highly recommend them. Staff is friendly and very helpful. Facility is very well maintained.

Denice E.  |  Overall Experience 
Clasificación:
5.0

We never had any problems at the storage facility. They were always very friendly and accomodationg whether communicating by phone or in person. I have recommended the facility to many people and will continue to do so. Before this rental, I rented a smaller space and never worried about my stuff be safe or the place having mice or bugs or anything like that. It was always clean and accessible. Great experience and good prices, never any increase either in almost 6 years of renting, plus I got a 10% senior discount which really helped. This place is a huge cut above all the others I looked at.

Colleen W.  |  Overall Experience 
Clasificación:
5.0

Great will use in the future

Clarence D.  |  Overall Experience 
Clasificación:
5.0

Very happy with my service. Fast, friendly and informative. I would recommend to anyone! Thank you, Mike Richardson

Mike R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S.  |  Overall Experience 
Clasificación:
5.0

Good unit ran by courteous professionals.

Ross M.  |  Overall Experience 
Clasificación:
5.0

Office staff was very friendly and helpful. Hours of operation fit my schedule very well. The only thing i can think of that would be helpful, would have lighting in the units.

Lawrence H.  |  Overall Experience 
Clasificación:
5.0

Easy to access. Clean unit and good lighting for evening access.

Christina K. | Reservación
Clasificación:
5.0

All went well

Donna F. | Reservación
Clasificación:
5.0

Move went good with no issues

Alex E. | Reservación
Clasificación:
5.0

Greatest experience very firm on their price! Always willing to work with you and always on top of everything! Will be back here once i move out again!

ALDO B.  |  Overall Experience 
Clasificación:
5.0

Thank you for your support

MICHAEL P.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

THEODORE H.  |  Overall Experience 
Clasificación:
5.0

all went perfectly and couldnt be happier with my experience there!

TONY D.  |  Overall Experience 
Clasificación:
5.0

Tara provided excellent customer service and was very accommodating.

JOSEPH R.  |  First Impressions 
Clasificación:
3.0

It was pretty simple once everything was reserved online.

Frank L.  |  First Impressions 
Clasificación:
5.0

Excellent and friendly service.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Service was excellent. Very friendly and informative.

HOPE M.  |  First Impressions 
Clasificación:
3.0

The faculty was very friendly and helpful.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Super friendly staff and beautiful building. Busy location as that`s a good problem for business. Been using this place for years!!!

Privacy R.  |  First Impressions 
Clasificación:
5.0

A difficult day for my family, was completely turned around by the staff at this location. Tara, Brandon, Charlene and Raquel went completely out of their way to take care of us.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Staff was friendly and easy to work with.

Privacy R.  |  First Impressions 
Clasificación:
3.0

As expected

Privacy R.  |  First Impressions 
Clasificación:
4.0

If it wasn`t for the Online Service, I may have missed out on the only Unit left! ¡Gracias!

MARY ANN B.  |  First Impressions 
Clasificación:
4.0

Very professional and clean. Staff is extremely helpful and patient.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Staff was great - storage unit works fine.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Great experience. Staff was awesome. Thank you !!!

Privacy R.  |  First Impressions 
Clasificación:
5.0

Great experience with this location.. Staff is awesome!! We will definitely used them again..

Privacy R.  |  First Impressions 
Clasificación:
5.0

Very clean and very friendly staff! I am very happy!

Privacy R.  |  First Impressions 
Clasificación:
5.0

awesome smooth transactions.. Everything was handled in a timely and professional manner. We would definitely refer our family n friends to them.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Very clean and professional facility and staff

Privacy R.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful, the storage unit was in good shape when I got it and easy to load and unload.

NICHOLAS T.  |  First Impressions 
Clasificación:
5.0

We were pleasantly surprised to see that this business is very clean and well maintained. The staff is so friendly, even greeting us with a smile as we walked in the door.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The people there were very helpful! The storage unit is clean and easy to get to.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful. Unit was newer and clean.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Didn`t move in. Uhaul was misleading on their site, therefore I never utilized the storage facility and instead, re-scheduled my move.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Didn`t move in. Uhaul mislead me on their website about the rates involved with the unit.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Easy transaction. Very nice people. Great location.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Great customer service, and definitely a clean facility

Privacy R.  |  First Impressions 
Clasificación:
4.0

Pleasant and efficient and thorough. Would use again.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Was surprised to find out that the free month of storage was not a full month when move in is in middle of month.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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