Customer Reviews for Katy Road Armor Self Storage
(Distribuidor de U-Haul del vecindario)

370 comentarios

808 Katy Rd   Keller, TX 76248
(One Block west of Main on Katy Rd)

(817) 337-5737

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
Horario especial
  • 9/5/2022: cerrado
  • 11/24/2022: cerrado
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(817) 337-5737

808 Katy Rd
Keller, TX 76248
(One Block west of Main on Katy Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
Horario especial
  • 9/5/2022: cerrado
  • 11/24/2022: cerrado
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

location was great and gentleman was very helpful

graham W. 
Clasificación:
3.0

Everything was very ok. Not bad but definitely not a great experience. The vehicle felt like there was something wrong with how it handled. I felt uneasy the entire time I was behind the wheel and I've driven U-Haul trucks for decades.

Krista E. 
Clasificación:
5.0

very helpful

Yvonne M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
4.0

Location did not have dolly and furniture pads that i had requested. Service was very good and helpful.

Branden B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jingbo L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Parda P. 
Clasificación:
5.0

So easy & very helpful attendant

Rhonda C. 
Clasificación:
5.0

The guy that helped me was great. Very professional, quick, efficient and thorough. You could tell he was paying attention to the checkout process, as he noticed a page was printed that was not needed. He was not simply clicking through the screens to push me out the door. Great Job!

LARRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

YAMIL O. 
Clasificación:
4.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
5.0

Great service and flexibility with schedule! Appreciate the help again!

Nick P. 
Clasificación:
4.0

The app was not user friendly I returned it with the correct amount of gas. It still wanted to charge me. It was difficult to find the number to this location. I called the original store to get drop off information. Because this process was cumbersome The app was not clear on instructions

Linda W. 
Clasificación:
5.0

Awesome customer service!!

Tom K. 
Clasificación:
5.0

Staff was very pleasant and accommodating.

Richard H. 
Clasificación:
5.0

Preston is amazing he is very helpful and pleasant to work with. He was extremely patience with all my questions. He really made this experience very smooth. Would highly recommend this location solely on his abilities and work ethic.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey P. 
Clasificación:
5.0

Great customer service.

Perry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

weslaw S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
2.0

Mistakenly left my drivers license in the truck ... when I called for assistance, the gentleman that answered the phone could not have been more rude and cared less ... really disappointing ... must not be a true Texan

Mark M. 
Clasificación:
5.0

100% recommend. 😍🥰

Teresita E. 
Clasificación:
1.0

I ordered a dolly with the truck rental, a rep called me to confirm the reservation. I asked them to please remind them to put in there because I was moving furniture, I pick up the truck the dolly was not in the truck. I called customer service, gentleman sounded like he could care less. He told me they must of removed it from my reservation because they didn't have one.

Abdou K. 
Clasificación:
5.0

The gentke

Angela N. 
Clasificación:
5.0

We needed a truck unexpectedly on a Sunday afternoon, ordered online and picked it up about an hour later. No fuss ,quick and easy.

Lesly P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynda W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaime G. 
Clasificación:
4.0

All good. Well Satisfied with kindness of manager. Trust. Not pushy or untrustworthy, Took time in conversation to show genuine concern and friendship towards me as a client. Refreshing after past experiences in a more corporate environment VS a smaller homelike business as seemed apparent at this location.

SAMUEL S. 
Clasificación:
4.0

Perhaps check interior settings to make sure we know where everything is before departing

Todd B. 
Clasificación:
5.0

Everything William told me was exactly as it went.

Charles A M. 
Clasificación:
5.0

The man was a good guy and very professional.

PAUL H. 
Clasificación:
5.0

He was very friendly and already had the truck pulled to the front.

Tyler T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
2.0

My rental equipment was not ready when I arrive

Jennifer T. 
Clasificación:
5.0

Great, Friendly, excellent customer service from uHaul representative. A plus, Highly Recommend this location

John M. 
Clasificación:
5.0

Nada

leslie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elibardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

byron B. 
Clasificación:
3.0

There was damage inside the truck on the roof. It should have been detailed. This was only truck available

Catherine S. 
Clasificación:
2.0

Barely enough parking to return a truck. Then the whole online photo barrage to defend myself from damage charges. I wish there were more rental truck options.

Terry C. 
Clasificación:
3.0

The staff was good and all, but the approach road to the location was not laid and it was difficult to drive to the location.

Thiruvilla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances B. 
Clasificación:
4.0

Not charge to drop it off at another location

James C. 
Clasificación:
5.0

This gentleman was very helpful and I was sorry that I did the on line pick up and did not use the office from the beginning. He was so helpful that I would probably still be there trying to figure out what to do. From now on, I use the office

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia H. 
Clasificación:
5.0

The man working in the office was very friendly and helpful. Made the whole process easy. Great customer service.

Debbie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

david L. 
Clasificación:
5.0

Terrific customer service at the location at pickup and drop off. Truck was ready and clean. I would suggest something at pickup -cover the seats to keep them from scorching your legs from the Texas sun. Office was really small, a bit uncomfortable to be so close regardless of Covid.

Lydia D. 
Clasificación:
5.0

The gentleman there is always sweet and helpful

Nick M. 
Clasificación:
5.0

Tristen was key in making this possible for us. He went the extra mile to make us happy.

Stephen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Oswaldo C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

biplab P. 
Clasificación:
1.0

THE INTERIOR IN TRUCK SO DIRTY

Hamdy A. 
Clasificación:
5.0

Excellent service

Andrew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kristie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathy S. 
Clasificación:
4.0

Truck was older model and seemed to have trouble shifting gears easily. My belongings got wet in the back of the UHaul from the rain, the truck leaked.

Patricia T. 
Clasificación:
5.0

Professional and easy check out.

DENNIS M. 
Clasificación:
5.0

Renting from the U-Haul in Keller on Katy road was the best experience I've ever had. Preston was great! It was our first time to this location and the rental process was easy. He was positive, professional and used texts to streamline rental, return and expected costs. We will be back!

Maxwell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene G. 
Clasificación:
5.0

Excellent service thank you

Patricia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

Keep doing a great job

ALVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA T. 
Clasificación:
3.0

Friendly people!!

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikayla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

don S. 
Clasificación:
3.0

Truck did not look like the “walk through” pictures at all. Very dirty. I only saw one guy working there...not enough to maintain the trucks and run the office.

Delana R. 
Clasificación:
5.0

Mr. William Fenty is professional and had truck and equipment ready to go as scheduled. Having the truck's interior very clean and sanitized was a big plus for me and my family! This experience was a good one thanks to Mr. William!

SAMUEL J. 
Clasificación:
5.0

Phenomenal service

Devon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KERRI S. 
Clasificación:
3.0

I was charged for fuel even though I took the truck back with the same amount as I got it...I have pictures of the fuel gauge in and out!!!

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noemi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bron D. 
Clasificación:
5.0

I've rented a uHaul from this location 4 times in the past couple of months. Always great service with friendly staff. I will keep coming back and also recommend this location because of that.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessie Mae H. 
Clasificación:
5.0

The staff was very friendly and personable.

Jessie M. 
Clasificación:
3.0

I picked up the truck after hours which was planned. It was obvious that the truck had not been cleaned or sanitized due to spillage around the cup holders and on the floor of the vehicle. The windshield was dirty and covered with many bugs from it last trip but the cargo compartment was clean. Since I needed the truck I took it on home and wiped it down myself with Clorox wipes. Since I also dropped off the truck after hours I never had an opportunity to speak to the folks at the Katy Rd Self Storage. I usually get my Uhaul truck from the Uhaul store on Keller Pkwy and I have never had issues with them.

Kevin C. 
Clasificación:
5.0

Great service!

Stacy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl D. 
Clasificación:
5.0

I didn't catch his name, yet the gentleman that worked with me to get my uhaul was very nice and courteous. He was also very helpful.

Aaron D. 
Clasificación:
1.0

Getting called stating we didn't complete our drop off when placed the keys exactly where stated. Rude phone call to question us where we left them. Had a great experience up until the phone call this morning. Will not use again.

Bryan C. 
Clasificación:
5.0

None needed service was excellent, efficient and friendly

PATRICIA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Priscilla V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sameh S. 
No se han enviado comentarios para esta ubicación.

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