Very friendly customer service
John G.
Customer Reviews for Just Good Stuff
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The service provided at pickup was terrible. The person checking me in was rude, short tempered and should not be in a customer-facing role. I will not rent from this location again.
Randolph J.The lady there was helpful and looking for ways to make her location even better!
Brian S.Very tight, basically an antique store with an empty lot surrounded by lots of trees. No obvious place to leave keys. If someone is not there would be difficult to drop off. Had to wait and look around to find a person who was very confused why I was there dropping off a truck.
Robert M.Maybe parking lot flow
Anthony G.There was no one on site. They had the entrance blocked off but stated that returns were 24/7. No drop box for the key.
Michael S.The owner was in her house during my schedule pick up time. Called 3 times she finally walked over to shop but made sure she stopped to let her small dog use the restroom. I was on a time deadline so I was already late and she decided to give me a lecture which I knew if I spoke up it would just delay me more. Property literally looks like a trash yard with non working vehicles and junk piles. The uhaul truck was dirty and had trash inside. I had to top at the gas station on the corner to wash the windshield it was so bad. I will rent from uhaul again but never ever this location.
Brittani W.This small business owner was rude and didn't care about Uhaul business. She didn't know the processes very well and was mostly confused. She ultimately overcharged me for the equipment used and wouldn't listen to me to accurately select the proper drop off location. I had to call Uhaul directly to fix my rate for the tow dolly and the drop off location, which took hours of calling.
Michael S.Service was very good and friendly
Jose C.Very friendly and helpful Owner
John P.Horrible return experience. Charged cleaning fee for not folding returned moving blankets. Missing toolbox that I forgot In back. Was told there was just trash in the back. Bo trash was in there.
chris H.Amy was very helpful
Anthony M.Got there late for a remote drop off. Nobody there, all dark, barricades across the driveway. Odd for a drop off. I called their number but they didn't answer, which I didn't expect. Moved the barricades, placed the tow dolly, snapped some pics. No instructions or remote drop off info available at the drop off site. Really bizarre.
Shawn L.Easy check in
James N.Good people
Eleazar P.Very pleased
Vanessa H.Make sure truck and trailer has correct amount of air in tires before customer picks up truck or trailer.
Amber D.Nothing to improve at this location, everything was excellent. Gracias.
Ino A.They are a bit understaffed so be ready to wait a bit.
THOMAS C.The location where I eventually was able to get a truck was fine but the other three locations where I was sent to were awful I was driving around for 3 hours from place to place trying to get the truck one location said that this was just something he did as a sideline and was getting ready to quit it was extremely frustrating
RUSEL J.The owner was very efficient and when I was picking up the equipment it was one of the quickest check-outs that I have experienced at any U-Haul location. I would recommend this location to anyone in the area!
Robert R.Nothing, this location is fantastic! Will definitely recommend
LUIS R.Too expensive for a quick company drop off.. Costed more than my rental items charged for a wedding! I can buy a van and make payment less than the rental cost. The mileage of .79 cents per mile plus a fill up? 19.99 advertised is far fetched and misleading. False advertising.
Kathy B.ii rent for 5 hours drove 22 miles , charge 6 galons of fuels when returning the truck . it was clearly not fully charged when it was pick up . told situation to renter , they just said i just need to charge until the mark it was orignally , how i would know where ????? iu just charged until it clicks as she told me
Franco S.Very disorganized and not very helpful. Terrible entrance/ just a field drop off
Cyndi M.Wonderful coordination in choosing boxes, paper, and truck planning and pickup. Thanks Amy!
Daniel N.The whole rental process went well, other than the fuel level reflected on the contract when I picked up the truck showed nearly full, when in realty the tank was less than half full.
LOUIS L.The host was not professional and made us feel very awkward. We were just there to pick up the truck, and did not feel like we needed to engage in conversation regarding politics and our ethnic background.
FARHEEN I.The service was great. I would and am recommending this location to my friends.
ALTON L.It would be nice as a tourist to have the chance to rent without problems in Texas. I've used your service in California and Massachusetts without problems and using my country license...I had to call a friend to help me to have the rental using her license. What if don't have anyone to help me with that? Then there is no chance for renting with you...think about it.
LUZ J.Great service.
Gian A.The lady was nice, the truck wasn't clean when I picked it up, she apologized. Then I get a cleaning fee added to the final bill. I don't think that right. I do think that some of the fees charged are really ridiculous.
TYKEIA J.The lady here was super nice and helpful.
Jason D.Not happy with the change of location to pick up the truck some 15 miles further and told the day before pickup
Yoli V.Very fast & friendly! Don't need to change anything!
Robert H.Have a drop box
Jorge M.Confirm pick up time and location day before. Call was expected at 6:00 PM the night before - was never made.
Bill V.Amy was very sweet and helpful. The UHAUL system was having some problems, but she was able to get things working and got me on my way. I highly recommend this location.
Aja R.Good place to get what you need. Owner very cordial and helpful. Since it's a little off the beaten path, have better chance of getting what you need as compared to the places on major roads. Enjoyed my experience here.
Donald V.I put in more gas that was in the truck and was still charged a fuel surcharge fee.
Dennis B.Miss Amie is amazing and helpful. Location is great.
Mammad S.Delay setting up online delivering the truck to a costumer.I waited to much Manager came to rescue. Other then that the lady was nice.
maggie M.She waited after closing time to accommodate- very friendly
Andrew P.Staff did not know how to fill out the online Uuaul form
Mike J.