Experience was very easy!HARRIET A.
Customer Reviews for Its About Time Auto Spa
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Charlie P.
El cliente no dejó un comentario.Jessica L.
The whole pick up online was cumbersome and hard to do. We ended up having to call and wait on hold to get the code for the box because the website never gave us the Information. Then the appliance dolly we rented was not in the truck. Called again and were sent to dawsonville location which was closed. Called again and sent to Gainesville ga. We were able to get one there after waiting an hour. The one bright spot was Will Snow at the Gainesville location. He was super helpful.Charles E.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.Larry L.
El cliente no dejó un comentario.JAMES G.
I don't think anything. The fella that helped me was absolutely terrific! He went out of his way to help me by coming in early the nxt morning. He was pleasant, kind helpful and this is the place to rent in Cleveland Georgia. JoyceJOYCE B.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.BENJAMIN H.
The only good thing I have to say about U-Haul is the gentleman at this location is excellent. U-Haul customer service is horrible IF they ever answer. The Old Clarkesville Mill location for U-Haul was incompetent and the website doesn't include all of the information needed when one location transfers your pickup to another location. If it had not been for the kindness of the gentleman running our after hours pick up location we would not have rented. He called and came in just to help me out.Rickie H.
I had the worse experience with uhaul ever. I had to call the night before my move to find out that I had to drivr an 1 hr and 7 minutes to pick up my uhaul and an 1hr and 7 minutes back. I get to the uhaul,the equipment that i reserved is not in the truck. They sent me to another uhaul where i had to stand on line for over 30 minutes waiting on a dollie and pads,in which caused me to be late for my hired movers. I will never deal with uhaulShereka N.
Were super helpful after the original location gave away my truck, even though I checked in online before moving date.Peter A.
Easy to work with, In and out quickly. No problems whatsoever.PETER B.
Adney is super professional and very helpful!ADRIENNE P.
El cliente no dejó un comentario.Richard K.
no one on site 4pm muddy parkingmichael W.
Provide customers with better parking for their personnel vehicles. I had to oark in a muddy field around a lot of junk vehicles.Robert J.
Another disappointment . Customer service sucked .Tim P.
This guy was rude as can be! The reservation was made two weeks prior and I called and confirmed about the blankets. He said they would be there and everything would be ready. Wellll.....come moving day, no blankets... called the owner in which he stated â€œ I don't care, you should be glad I'm answering the phone on my day offâ€ Horrible customer service, plus all the junk you have to go around just to get the vehicles out is a whole other issue. I will never take my business to this very rude man.Jeff S.
El cliente no dejó un comentario.William M.
We made it from Centerville GA to Ruston LA and the trailer ball came lose from the trailer. Being as my traveling partner were 78 and 72 this could have been a problem. Thanks to very prompt response from the sheriffs dept and DPS we were safe and people stopped that had a ball and we were on our way in less than hour. Would not use again.BARBARA M.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.MICHAEL B.
Very helpful and courteous would highly recommend.TIMOTHY P.
Renting the U-Haul Car trailer was very easy process. Employee was helpful and friendly.jerry B.
this was actually a used car/auto service shop and the uhaul equipment was mingled in with used veheicle and junked veheiclesDanny A.
Very friendly. Would recommend and would definitely use this location again.Erica D.
Told me to back it in or take it some where else. Pulled a truck in front of me so I could not unhook and leave. I called uhaul support was blamed for the incident. You company should remove that location and fire the support person. What garbage people you employ too bad Tere are few choices maybe that is your problem.Charles L.
El cliente no dejó un comentario.John M.
There were 3 men (seniors) besides the man that I dealt with (not sure if they were customers, I believe they were just hanging out) as I got out of my truck and walked towards the back, one of these men made an unwanted comment, made me nervous, had my husband not been with me I would have left. I had my husband get out of the truck so they would know I wasn't alone.Cathy W.
Agent was great, had to pick up old fashioned way since online pick up didn't work out. Hate the way hand truck and blankets ate mounted inside truck. I did not need these items. I will look into other options in the future if time permits. You should be able to remove these items and leave at dealership if not needed.Robert J.
El cliente no dejó un comentario.Eric P.
4 x 8 enclosed trailer was rented for one-way trip. At pick up I presented with an extremely old, rusty trailer that had tires in poor condition, exterior heavily dented/ damaged, interior had grease residue on the floor. It did, however, have new safety chains. The rental agent did the best he could with the poor facility and trailer. U Haul management needs to have an comprehensive quality control audit process for their neighborhood locations!john B.
Very pleasant and helpful. Highly recommend!Charles W.
El cliente no dejó un comentario.Mark N.
El cliente no dejó un comentario.CLARENCE M.
El cliente no dejó un comentario.Doris B.
Great guy!! Extremely helpful!! Made me and my wife feel right at home Will definitely rent here again!! ??????David D.
The pick up location was fine. After 30 miles a tire completely shredded. Looking at the other tires they were in very poor condition. Unsafe for the 1000 mile trip in the summer.Richard G.
El cliente no dejó un comentario.Steven S.
Damage was written in the report that I did not cause. This damage was written in the tag from pickup location but they challenged it on my rental insurance.Emmett G.
Not being able to drop off the trailer at the place I had used before was an inconvenience. I had to drive right by the place on the way to the drop off. Leaving equipment in an open lot with no one to check it in was a little concerning. Took pics. for proof. Other than that, all went well.Clyde B.
The service at Its about Time Auto Spa was great and fast. Will use them for all future rentals.Don L.
Location was most convenient for me.Timothy S.
Very satisfied, made a one way move between States a breeze! I'm very thankful.fred R.
El cliente no dejó un comentario.Bryan M.
El cliente no dejó un comentario.lori R.
Process was quick, smooth and easy thanks to staff at 2006 highway 129 in Cleveland !Trevor B.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.thomas H.
El cliente no dejó un comentario.Ryan W.
The operator is a great guy! Everything went smoothly and he was very professional. The truck was clean and worked perfectly.Bradley A.
El cliente no dejó un comentario.William G.
El cliente no dejó un comentario.Clyde M.
El cliente no dejó un comentario.Gary W.
Not happy with the fact that I made a reservation online and then when I get to the location I get charged $8.00 extra dollars I did not want to spend. I did not have time to wait around for it to get fixed as I had to wait a little while for the gentleman to help people that were in front of us. Just really not happy about it.Channelle D.
Fast n friendly serviceJames M.
Excellent service !!!!George S.
More truck size selection.TERRY M.
The owner was great to work with...friendly, helpful, detail oriented. I will definitely use this location and this owner again.robert H.
El cliente no dejó un comentario.robert R.
Uncomfortable seats otherwise not bad ,but cost is a little more than expected
Absolutely fantastic experience. Helpful. Kind. Understanding. The owner was hands down the best man to do business with. Will definitely use them again.Jennifer B.
El cliente no dejó un comentario.lynn P.
Better than my expectationsJOEL H.
The truck was there and ready but no appliance dolly. So we had to go find one at another location putting mileage and time a concern.Donald G.
wonderful. thank youTERRI L.
El cliente no dejó un comentario.CASIE S.