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LORETTA P. | Overall Experience
Customer Reviews for Golden Triangle Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Everything went smoothly and Angie was great to work with! I will definitely recommend this location again!
Lisa K.The "attic" leaked and ruined several boxes. While I understand and appreciate the location didn't have anything to do with the U-haul truck itself, the customer service number for u-haul was a terrible experience and there was no remorse.
William P.Angie, our CSR, was a delight! She was informative, very helpful and stayed in touch with updates about our truck being available before our move date. She assisted with the pre-trip inspection & waved good-bye as we drove away.
ROBIN C.Clean the windshield, the truck I rented was very dirty, I had to scrub the windshield.
KENNETH L.Very easy to work with that pretty much sums it up I would use this location again and the future if I have the need for a U-Haul truck
Brian D.Poor service. Truck was 30+ minutes late. Our Uhaul hired help did not show up. We were stuck forced to dangerously self move huge and heavy items as a result. Will not return to this Uhaul location and avoid Roy's Moving Co.
Scott M.Truck had dog hair under, around and between the seats. Smelled strongly of dog and cigarette smoke. I got a head ache riding around with the windows down. Other than that, location was accessable and I had no issues. Just please clean trucks between uses.
Shane S.All was good
robin J.Had it for 15 years it was good. Moving out of state and had to close it out.
GERTRUDE A. H. | Overall ExperienceAngie was great! she answered all our questions and made the whole process of renting a unit very easy. We will definitely recommend Golden Triangle to anyone who needs storage. The rates are very reasonable as well.
JULIA W. | Overall ExperienceThis laction the people was awesome I be using them in the future thank you
DARNAIL M.It was a little hard to locate but overall very good service
Shelby N.I had an excellent experience with this U-Haul location! Extremely nice, patient and kind! Made the entire process better! ¡Gracias!
ALLENL B.The storage facility was great for the time we needed it. We rented an outside non climate controlled unit and it worked out well for us. The online payment system was extremely easy and very user friendly. We would rent a storage unit from them again, should the need arise in the future.
JODI W. | Overall ExperiencePainless experience
RICH C.These are no lights on the property at night on the common grounds it’s very dark
CHRISTOPHER D. | Overall ExperienceIt was hard to get to where we could park the trailer. I was also not informed I was supposed to check in when we dropped it off.
Candice V.Customer service was great. She worked with us on pick up and return. She presented various price options. She accepted a company credit card. The truck was a different matter. It vibrated. Did not like speeds over 65. Did not handle rain well. Both cabin doors only closed when slammed. There was a lack but no key for it. Only a radio option. No CD. No Bluetooth. No satellite radio. Renting and returning was good, easy and fine. Driving was an ordeal. 7 hours became 8.5 hours due to rain, traffic and a difficult truck.
MEDEK H.Easy and convenient, plus I saves money.
JUAN F.Very nice customer service and all went smoothly.
DAWNRENAE K.This location has always been point on and willingness to satisfy the customers need and accomodation, very profesdional and courteous. I highly recomen this location for top notch service
EARL K.The lady that helped me was grest, couldn't have been a better experience.
CRAIG A.Lady was kind and welcoming
FRANK T.I went to the storage unit and it looked immaculate. I had not been to the unit in a few months, but when I went to check it out, there were mice droppings all over the floor by my boxes. I started moving my stuff out that day, that was Thursday. I went back to get the remainder of my stuff on Saturday and the air-conditioning was not working. I pay for climate controlled for a reason. I understand that mice can get into anything; but I am not sure that the pest control is properly managed. I also understand that air conditioning units do go down. Temperature should be somehow monitored. People have stuff in there that needs to be climate controlled; that is what we pay for. Some stuff is priceless and could get ruined if not in the right climate. I am sorry, I would not recommend this storage company and maybe they are all like this; no more storage for me!
MARIANNE G. | Overall ExperienceEverything was Great
Christine S.The female attendant was always courteous and helpful. On occasion when I would forget my entry code she would help retrieve it.
NANCY D. | Overall ExperienceSmooth & expedient UHaul reservation & pickup. Angie is great, customer friendly, & always handles storage solutions quickly! Highly recommend!!
DONNA A.very friendly and helpful
Patricia H.Excellent staff. Great experience.
LIAM M.Servicio al cliente de excelencia. She knew exactly what to do.
Rebecca D.If I need to use storage again. I will be calling this storage warehouse.
DOROTHY L. | Overall ExperienceEvery thing was done right. Servicio al cliente de excelencia. Rented a Uhaul on a very short notice and it was available. Agent was professional, and courteous. Will always go back to that location for my rental.
Betty K.The staff and facility is great. I had a storage unit for over 4 years and never had a single issue. The buildings are well maintained and security is great. Even with all of the storms and hurricanes never a water leak.
MYRON Y. | Overall ExperienceThey were very friendly and helpful here.
MARLENE B.Car hauler was badly in need of some service. Please make sure your periodic maintenance is performed prior to renting out equipment.
Kelly D.For the 26 foot truck offer to move it from the parking area. It can get a little clamped back there.
Peter S.Nothing. The whole rental process was smooth and easy. Easy pick up, easy drop off. Convenient location, friendly helpful staff.
William K.The office personnel are always friendly and helpful.
SASHA N. | Overall ExperienceNeed a bigger sign, we drove right past the location and had to turn around and look for it. the Female clerk was very helpful and nice.
JANICE R.It's a bit concerning that I dropped a trailer off in the unsecured parking lot with no attendant there. I followed the return procedures but it makes me nervous that anyone could come and take the trailer after I returned it since the area is NOT secure!
CHARLES G.The truck was dirty on the exterior as if it had been driven down muddy roads. There was broken glass in the back of the truck when I picked it up. The pickup location was difficult to find.
Gregory E.Everything was really good
Carlos C.Angie is always friendly and willing to help
Matthew D.Great place and helpful employees
Edward P.Service was very good
ALVIN C.Customer service needs to be improved at this location. Also location did not have the equipment I needed to complete my move safely. I had to go to two other locations to get a appliance dolly.
Brian B.Angela was awesome!
Lesleigh H.Very good service!
MARIA J.good experience, it took a few minutes to get the lights working OK but staff member got it done
Strait H.Great Customer Service
Patricia C.It's the only place I will rent a U-Haul truck they are awesome.
ASHLEY S.Easy. All I had to do is turn in the keys to the attendant
Andrew H.Ninguno
Jacqueline H.I was very satisfied with the facility. Always clean and usually easily accessible. The first month was free on a promotion so I didn't qualify for a prorated last month. I will recommended again.
RENE W. | Overall ExperienceThe fasility was very good and the personal was great
CARLOS M. | Overall ExperienceFirst, my rate continued to increase. When we got out unit it was $50 per month. By the time I closed it, the rate was $70 per month. Secondly, there were rats. All of my personal items were damaged.
JORGE M. | Overall ExperienceThe rental prices kept going up too much, too often.
JOHN A. | Overall ExperienceAngie is great
MONTY F. | Overall ExperienceGolden Triangle was helpful and friendly. Call them directly. Do not use UHaul webpage. It is not accurate.
Privacy R. | First ImpressionsCustomer service was amazing. My original unit was too small and the staff member changed is without a problem.
REUBEN B. | First Impressions