It was a dropoff so I didn't have to do much. They handled the drop off verification for me and didn't charge extra, which was nice.Michael P.
Customer Reviews for Gils Auto Repair Performance
(Distribuidor de U-Haul del vecindario)
Amherst, MA 01002
(Across from Cumberland Farms)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The web check in didn't worktimothy E.
El cliente no dejó un comentario.Min P.
Keep it up!Daniel E.
slammed me with cdw even thought i declined itjohn T.
El cliente no dejó un comentario.Kathleen P.
El cliente no dejó un comentario.Joseph H.
We have had bad experiences with other UHaul sites so we had low expectations. But this time, it could not have been better. Great experience!Richard F.
Very friendly staff!Noel L.
Fix mobile app so it works for location. I had the location settings turned on but still couldn't get app to work. As for drop off location, it needs a trash can & to be cleaned up a bit.Daniel J.
Friendly and helpful staff.Susan R.
Easy drop offDavid W.
El cliente no dejó un comentario.Eric B.
The UHaul online reservation system did not tell me that the vehicle I wanted was already booked. Luckily Gil helped me into another van he had at his location. Gil saved the day.Darren M.
The return was seamless and the people were excelllent.Robert D.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Nicholas D.
El cliente no dejó un comentario.Stuart W.
El cliente no dejó un comentario.CARLOS V.
El cliente no dejó un comentario.robert K.
Gils' auto repair was fast, clean and very friendly, will absolutely use them the next time we are in need of a U-Haul!Chris R.
I rented a truck for 24 hours. I was charged for an â€œextra dayâ€ when I only used the rental truck for one additional hour. Beware of this scam, you will be charged for using the truck for 24 hours and the area manager will say that there is nothing they can do since you returned the truck 1 hour late. Stealing peoples money one customer at a time.Jorge N.
El cliente no dejó un comentario.RAYMOND H.
Gils Auto service was great but The person I spoke with to set up the appointment the day prior was very rude, hung up the phone without answering my questions and charged me the same amount for a smaller trunk.MIGUEL A.
El cliente no dejó un comentario.Cesar P.
El cliente no dejó un comentario.Henry K.
El cliente no dejó un comentario.Latisha R.
I will NEVER, EVER use the UHaul mobile App again!! It would NOT upload my photo's to verify that I dropped-off the Truck Clean. I ABSOLUTELY HATE THE MOBILE APP. I will rent again from the location because the employees were nice, but not able to help me because I already started the rental using the mobile App.DIANNE S.
The rental process was very easy, the staff were very friendly and helpful, and we were able to go about our business with the rental efficiently.Christopher M.
El cliente no dejó un comentario.Pragna S.
El cliente no dejó un comentario.JEINERYS M.
Be on time.FRANCIS T.
El cliente no dejó un comentario.ROSALIENORA LOUI A.
Nothing it was good serviceSTEPHANIE P.
Easy instructions and pick up.Karin G.
El cliente no dejó un comentario.james D.
The trailer was missing the 4 way flat long wire these trailers normally have, and the location did not have the part. I had to drive to an auto parts store with the location's owner to have a makeshift 4 way flat wire installed on my truck. It seems as if the Uhaul locations should have simple items like the 4 way flat wire in stock for these situations. The owner of the facility was very helpful, but if the needed part was in stock at his shop, it would have saved an hour and a half of time. Additionally, Uhaul's website crashed in the middle of checking me in. While this is not the location's fault, there is no other place to state this. This caused a significant time delay. Also, the way Uhaul's online reservation systems handles reservations is terrible. I made a reservation on Thursday, and received a call Friday night that my equipment was not available, and the nearest location with the equipment was an hour our of my way.David J.
El cliente no dejó un comentario.CARMEN J.
Friendly, agreeable place - very helpfulJEFFREY H.
Being charged for scratch on upper R side of panel and there is no way that I hit anything as I was on interstate and route 202 and route 9 without any hint of any trauma to the vehicle and now find thar Gils already billed my credit card for repair of scratch ( pretty pricey) without calling me to discuss. The guy that handled my return was nice enough but was also was solo mechanic on the premises.I had called numerous times including late afternoon and early in am and left return number which was never returned.Paul B.
Full was awesome. Friendly, informative and the equipment was in top to shape! Thank you Gil.. .Doreen L.
I returned my trailer empty and clean an they charged me 15.00 cleaning fee . I will never rent from this place again!JAMESON S.
El cliente no dejó un comentario.ULISES R.
El cliente no dejó un comentario.Bonnie Q.
It took an hour and a half hours to get the truck. Customer service was good when I could get to a person. The last representative in customer service was excellent. She got everything done right away. She should get a raise and promotion to manager.Jacqueline F.