Customer Reviews for Edwards Towing
(Distribuidor de U-Haul del vecindario)

905 comentarios

1414 Aspdin Rd   Huntsville, ON P1H2J2

(705) 789-5187

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: 9 a. m. - 3 p. m.
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 8/15/2022 - 8/19/2022: 9:45 a. m. - 3:30 p. m.
  • 8/20/2022 - 8/26/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(705) 789-5187

1414 Aspdin Rd
Huntsville, ON P1H2J2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: 9 a. m. - 3 p. m.
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 8/15/2022 - 8/19/2022: 9:45 a. m. - 3:30 p. m.
  • 8/20/2022 - 8/26/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great service

Stanley F. 
Clasificación:
5.0

There was no one on site for the drop off. There was a note with phone numbers. Kevin who answered the call said that the associate had a family emergency. Keven noted the check in time and the agent checked in the trailer the following day. We were not able to report the lights issue to the agent.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo D. 
Clasificación:
5.0

Seamless transaction

Alex G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nathan Z. 
Clasificación:
5.0

Bag of pads was empty. Would have been handy to have moving blankets with the truck.

WARREN Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
4.0

El cliente no dejó un comentario.

kimberly W. 
Clasificación:
5.0

Awesome service as always, thank you so much!

Duncan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher B. 
Clasificación:
5.0

No need everything was great

DONALD G. 
Clasificación:
5.0

Unlike many U-haul locations, this one is top notch and staff extremely helpful in hooking up the trailer I rented and ensuring it was connected properly even checked after driving it a few hundred meters to be sure! Will use this location again when I need a U-hail.

ERIC K. 
Clasificación:
5.0

The entire experience was great, from start to finish. We dealt with Crystal, who was fantastic!

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Thanks for the fantastic service, very friendly and super efficient!

Chris O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

We received great service at Edwards Towing Uhaul. She was very professional and personable and helped us hook up the trailer as well. We highly recommend them to anyone. Thanks Uhaul for another reliable, stress free experience.

Mark G. 
Clasificación:
5.0

Personnel at this location were very helpful. However, the customer service phone line is garbage!

Shawn V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber K. 
Clasificación:
3.0

I booked another location to drop off trailer but when I arrived I was told that they would not accept the trailer. Was on hold for over 25 minutes just to have to drop it off at a further location with no compensation for my time or travel. Definitely poor customer service but they don't seem to care.

Paul B. 
Clasificación:
5.0

The person who helped me at the office was amazing! super friendly and helpful. Truck smelt like smoke/cigarettes. As well, the truck struggled to shift gears properly when driving around town (start and stops). Feel it needs a service with regards to the transmission. Everything else was perfect and couldn't be more grateful for the service.

David T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad O. 
Clasificación:
5.0

Not change my preferred pick up location. Had to drive 45 minutes out of my way to pick up a truck. (Made a reservation 5 weeks prior for a truck ,for the pick up location to be changed last minute) The size of truck was also changed. Drove past original preferred location and saw many trucks available?

Dave C. 
Clasificación:
5.0

Very easy process to drop off. In and out in 5 minutes.

Kevin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

Very nice staff.great service

CHRIS P. 
Clasificación:
3.0

El cliente no dejó un comentario.

tom C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Tammy was very friendly and efficient she made sure my pick up was quick and helped with the paperwork Well done would rent here anytime

Michael S. 
Clasificación:
5.0

I was scheduled to pick up a 15' truck at another location in Huntville and when I go there they did not have the truck I booked. Ended up with a van from Edwards. I had to us a pickup truck as well as the van was too small for the load. When I contacted U-Haul they said sorry for the inconvenience. NOT GOOD ENOUGH!!

JAMESN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl C. 
Clasificación:
5.0

Friendly customer service. Great rental experience.

Matthew B. 
Clasificación:
5.0

it was nice to finally have the unit I requested available at the location selected (rather than finding out at the last minute I have to pick up my unit in an out-of-the-way/inconvenient place) - staff was friendly and helpful

Jacquie T. 
Clasificación:
3.0

Customer service was friendly and informative.

Gintaras M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary G. 
Clasificación:
5.0

Very well organized and friendly service helpful and clear instructions given

Michael S. 
Clasificación:
4.0

The customer service lady was very courteous, professional and friendly. Based on her good service, I will use uhaul again and recommend you to others.

Gerrald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry C. 
Clasificación:
5.0

Great service and a great place to rent a truck.

J Gregory S. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
5.0

No improvements are needed. Fantastic service....professional, punctual, courteous and pricing was exceptional! Kudos to the Edward's Team!!!!

TIM O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON ELIZABET M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Great trailer...great service....great price!

GERRY M. 
Clasificación:
5.0

Need more truck 🚚 up here

WILLIAM M. 
Clasificación:
5.0

Things were OK thank you

JASON S. 
Clasificación:
5.0

Creating a discount for the first however many kilometres for the box trucks like there is for the cargo vans would make it much more appealing to rent the larger vehicles

MICHAEL P. 
Clasificación:
5.0

I have rented 100s of uhaul vehicles and this experience tainted me towards the next choice of rental.... I called customer service due to my return address was listed and when I got there to check out I had to drive another 42 kms and it cost me 150 dollars in cab fare due to wrong information in the system. Stood in the freezing rain trying to talk to a representative to find a solution.... still waiting for a response from UHAUL

ANGELINA S. 
Clasificación:
5.0

Crystal was a fabulous help! She even started the truck so it was warm for us! Tammy is wonderful too!

DELLA R. 
Clasificación:
4.0

It seems as though head office took reservation and captured details but the details were not supplied to the pickup point. So all those details had to be repeated, which is a waste of my time and privacy. I still do not have a rental agreement nor bill, two days after rental - I have to call head office and attempt to speak to human - that is not great customer service.

michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD S. 
Clasificación:
5.0

Friendly, clean and easy! Keep up the great work

Carrie L. 
Clasificación:
5.0

Tammy, Crystal and Kevin were very helpful and accommodating. We had a big winter storm overnite and during the day. But they worked with me so I could get the trailer fora very important show in Toronto. Thank you folks.  Scott Dunn

Scott D. 
Clasificación:
3.0

Service agent was great. Wiper blades so bad that I couldn't see out window. No snow brush. All season tires and rear wheel drive in central Ontario?!

BARRY M. 
Clasificación:
5.0

Tammy & Crystal are fabulous!

MELISSA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURENE W. 
Clasificación:
3.0

Tammy in the office was excellent, unfortunately the location is a little out of the way. It would be extremely difficult in bad weather.

DAVID S. 
Clasificación:
5.0

They had warmed up the truck and cleaned it off so I could get going right away. It was greatly appreciated.

Kyle R. 
Clasificación:
3.0

Power steering pump was leaking Took 5 hours to change tire truck need two tires only fixed one

JAMESN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLERRA H. 
Clasificación:
5.0

Nada

GREGORYJ R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KASSANDRAD S. 
Clasificación:
5.0

Very expensive for a one day move

JAVAUGHN J. 
Clasificación:
5.0

Have more truck up here

WILLIAMNORMAN M. 
Clasificación:
5.0

I would. Use them any time

GORDONG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATI L. 
Clasificación:
5.0

Excellent service by C. at pickup

Doug F. 
Clasificación:
4.0

Good experience Thanks

PETER H. 
Clasificación:
5.0

everything was great the way it is.

Sandra M. 
Clasificación:
2.0

Ensure that reservation times are honoured as booked versus delivery one hour later: and Ensure that UHaul representatives are exercising proper health and safety protocols per COVID-19 with respect to wearing face masks, when dealing with the public and that trucks and their interior surfaces are sanitized and if not practical, provide the necessary PPE and cleaning supplies for patrons to use at the point of pick up.

JOHNT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDCHASE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pino M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULM M. 
Clasificación:
5.0

Odometer reading is higher than actual miles travelled. I paid for more miles than l actually travelled. Something is not accurate. Perhaps the tire size on the truck is adding extra miles. Please look into it and let me know if l am entitled to a credit on the milage charge.

LESLIE J. 
Clasificación:
5.0

Excellent service, courteous check in, everything explained up front

Dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONYG H. 
Clasificación:
3.0

We were told to leave the keys in the truck when we returned it and it would be processed. We did, two hours earlier than our return time. Later that day we were receiving alerts from the U-Haul website that our rental had not been returned and we would be charged a bunch of extra charges. I called Edwards towing and she said that it wouldn't be checked in until the next day. She was very nice , but the process was stressful as we continued to get messages that we were delinquent in our rental. It was resolved the next day but still not a pleasent experience.

BENJAMINROYCE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

lee W. 
Clasificación:
5.0

Point out to Canadians that the trucks are US based and use gallons and miles instead of litres and kilometres

Danny J. 
Clasificación:
2.0

The location is at least 20 km from a gas station......and was barely over a quarter tank of gas.....that would not even get me to my destination....we literally had to surpass the destination and drive another 45 km to the nearest gas station to prevent running out of gas and getting stuck.....then had to pay the fee for additional kms.....and told to take it to head office....my bill went from 160....to 223.00 as result....when I called customer service I got disconnected after waiting 20 min....not happy next time i will get the one from in town(this location was actually on my route to my destination) also rural Muskoka

DANALAURIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENDA G. 
Clasificación:
5.0

Everything was streamlined, personnel helpful, efficient and courteous.

Valerie T. 
Clasificación:
5.0

All was in order so much that even I added oil to lubricate the jack to raise the front-to-ball hitch and the tow strap mechanism. A lot of rain has occurred in our immediate local area this year.

THEODORE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYNB F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON JOSEPH N. 
Clasificación:
5.0

Thank you so much for making this an easy process. Especially as I was the one ordering it for my move but my dad was the one picking up and driving.

SHARON H. 
No se han enviado comentarios para esta ubicación.

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