The women handling the rental was rude. I would not go back to this location again. Someone hit my personal vehicle with a uhaul truck while we we weee waiting and we had to have the sheriff come. She was very busy with her customers for her other business so it took awhile before she could talk to the officer.Richard M.
Customer Reviews for DeVoe's Rainbow Orchards LLC
(Distribuidor de U-Haul del vecindario)
Halfmoon, NY 12065
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 6 p. m.
- Vie. - sáb.: 8:30 a. m. - 6 p. m.
- Dom.: 9 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I rent Uhaul almost weekly in the summer months and would like to have some one contract me with a discount or possibly allow some fee mileage. I have been contacted by Penske rental and don't want to switch over but I have to look for to best savings to pass on to my customers. Thanks MikeMICHAELL D.
El cliente no dejó un comentario.Diana T.
Clean interior--windshield was dirty on the inside and cab smelled like smokeJanet A.
Checking in and getting the keys/pick-up was super easy on my phone! Went much easier than I imagined.Joy L.
The lady at the counter is a Rockstar!Jasmine D.
Had excellent service.Joyce D.
Could not easily communicate how to notify that I would be returning truck about 1 hour later than anticipated.Richard S.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Joanie D.
El cliente no dejó un comentario.Anna Marie C.
I have rented both storage and trucks and trailers from U-Haul for years recently I've had to get another storage bin and two long-distance trips this last trip was not anything like before the truck had a tear in the tire which roadside had to come and replace the person at the rental in Half Moon was arrogant and nasty the truck inside the cab was absolutely filthy there was no windshield washer fluid the windshield on the inside was coated with it looked like a milkshake or coffee the dashboard had overspray of whatever they spilled and where you put your feet on the floorboard was all sticky on both sides this was not a good trip and if you do not have future trucks at the Hamburg Street or colonie locations I will not continue rentingrandy D.
Excellent vehicles for 1300 mile move. Thanks UHaul.Anthony D.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Wei Z.
Quick and customer friendly service.ShivaKumar E.
I am driving 10 miles out of my way to rent the next truck for our move this weekend. The people at Devoes Orchard are rude and the location and equipment are filthy.Nathaniel F.
Only issue I had was logging on to the website to verify my drop off.I was 1/2 late due to traffic...it wouldn't allow me to accurately access my location..even though access Is granted for my web browser and my phone.ALLAN O.
The woman running the shop was rude and dismissive.Stephen C.
The rental vans/trucks should be provided with a full tank of gas so customers aren't left guessing how much gas to put in. I accidentally overfilled my cargo van rental with an extra half tank of gas ($25-$30) and U-Haul refuses to credit me.Ahsan K.
El cliente no dejó un comentario.Shawn B.
El cliente no dejó un comentario.JD W.
Keep it up and always play it safe...the Lady there was really Amazing!!!!Ebenezer A.
Excellent vehicle and location that met my needs 100%Leonard C.
El cliente no dejó un comentario.Yinjie L.
Online checking site was a long process. It was convenient no one had to be there. The website told me I would have it for 24 hours when I had to have it back the next day by 7 a.m. It never should have told me 24 hours was availableLauren M.
This is not the first time I rented through DeVoe's Rainbow Orchard. Joy is an absolute delight to work with, very accommodating, always gets things right!Dan O.
The van I rented smelled poorly from cigarette smoke. Had burn holes in the seat.Don H.
El cliente no dejó un comentario.Cassidy N.
back door cable was stuck nd couldnt close door, made my move terribleDakes G.
El cliente no dejó un comentario.Mark M.
Great equipment and experience. You owe me a credit since I paid then upgraded but I assume that will be taken care of.Peter D.
Very friendly staffTIMOTHY O.
El cliente no dejó un comentario.Mark W.
Great experience.Dan S.
The driver's side visor clip is broken so visor keeps falling blocking view while driving. Otherwise that's it!Shelby R.
The service was wonderful - truck and moving pads just as requested. Very friendly staff.Theodore B.
I was phoned when I hadn't returned the truck by 8am. The call didn't come until after 1pm and a message was left. When I tried to rerun the call the voicemail box was full. When I brought it to their attention I was told they knew it was full. I was never told I would be charged more for bringing it late.AMY D.
Let renters know if the return process for an after hours return. I wasn't aware if the process and I would have just dropped the keys in the key box without taking pictures Etcâ€¦ via the app if another renter didn't tell me that.RICHARDFRANK B.
El cliente no dejó un comentario.James T.
easy processSarit N.
El cliente no dejó un comentario.Patricia W.
Van smelled like smoke. Waited 20 minutes in the hot sun to get approval. Customer service was unresponsive. Then had the nerve to call me with a pushy attitude to get the trucked back even though is was Uhaul that delay my ability to get the truck on time.DANIELD M.
No reason to improve....Service was totally the best!Patrick H.
Very helpful and friendly!James G.
There was dirty Kleenex and candy wrappers on floor of cab. No mat in truck bed.Nora B.
El cliente no dejó un comentario.Karen K.
Very nice service from the check in ladyMICHAELL D.
The person who checked me in was very nice and extremely helpful.Eric B.
the truck smelled like cigarettesDan C.
For the second time in the row equipment was missing from truck. Staff was not courteous. Van smelled like weed.Daniel M.
El cliente no dejó un comentario.PAUL T.
El cliente no dejó un comentario.Eric B.
Customer services Lady was very rude, she don't know how to deal with costumers, try to stop me while i am talking, no respect at all.Akhtar P.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Paul B.
Wonderful people. Family is greatJOSEPHJ S.
DeVoe's Rainbow Orchard is a great place to rent a U-Haul from. They are kind, courteous and efficient from pick up to drop off! I highly recommend.Stuart D.
Nice People to work with. Thank you.David C.
Rear Tire pressure was low on renting the Car. Hoped your air charge before the renting the carHIDEYUKI K.
El cliente no dejó un comentario.Vincenzo G.
El cliente no dejó un comentario.Brandon S.
Always efficient and professional,very friendly start,only go here to rent from.Always excellent service.RICHARDT F.
Courteous, professional and friendly staff.Fernando B.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.Andre B.
They made the uhaul process very easy and they were very nice to work with.JANET P.
El cliente no dejó un comentario.Victoria H.
The woman was late for when we had scheduled online to pickup which we were okay to wait because she was on her way. However she was initially quite abrasive to us because we had booked it that morning. We were not angry and waiting patiently, the woman ended up being very nice later but how were we supposed to know the way the system works or that she was coming in late from a doctors appointment we just followed the prompts on the website that said it was available to pick up at that timeHenry D.
El cliente no dejó un comentario.JOHNJOSEPH JR N.
El cliente no dejó un comentario.Otto M.
El cliente no dejó un comentario.STEVEN S.
El cliente no dejó un comentario.Scott V.
Better signage for parking to avoid getting stuck in mudGeorge H.
Only having 1 person that can handle uhaul makes there be a wait sometimes. I waited to pick up and waited to return - a min or two is one thing, 10-15 is another.HEATHERL B.
El cliente no dejó un comentario.MATHIAS R.
The lady at that place flat out lied to me 3 times and even hung up on me a few times as well. In all my times using uhaul in the past, I have never been treated as such. The others there were also snotty. That place, that lady, and the guy working there all bring big shame on uhaul. Never again as long as they're a dealer.JAMEYL G.
El cliente no dejó un comentario.Tucker G.
El cliente no dejó un comentario.WENDELC H.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.DYLANTHOMAS B.
Clean the trucks! And service them!!!MUHAMMAD K.
El cliente no dejó un comentario.NADEEM M.
Great service and clean, well maintained trucks. I won't rent from any other UHAUL provider. Rainbow Orchards is the best!DIANASERENA N.
The staff was amazing. When I went to pickup there was a system wide outage that caused about an hour wait. The representative there stayed calm and patient and continually tried different solutions until the issue was fixed. Her patience and resolve helped make the wait feel less overwhelming.MATTHEWJAMES O.
Keep doing what you're doing because it works for me and that makes me very happy ! They are overall wonderful people to do business with!WENDELC H.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.NICHOLAS L.
The people at Devoe's are great! I will continue to do business with them at every opportunity.MICHAELCHARLES B.
El cliente no dejó un comentario.MATTHEWF B.
Sometimes we need to pay in cash because a lot of us do not have credit cards.PHILIPW A.
El cliente no dejó un comentario.JENNIFERLYNN L.
El cliente no dejó un comentario.KAROLANN H.
El cliente no dejó un comentario.LAURENIRENE C.
El cliente no dejó un comentario.TIMOTHYSCOTT D.
El cliente no dejó un comentario.MATTHEWROBERT R.
Joy was amazing very friendly and helpful!!JILLMARIE R.
El cliente no dejó un comentario.JORDAND E.
El cliente no dejó un comentario.Shawn B.