Customer Reviews for Custom ReBath
(Distribuidor de U-Haul del vecindario)

221 comentarios

3810 10th St   Great Bend, KS 67530

(620) 603-0003

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(620) 603-0003

3810 10th St
Great Bend, KS 67530

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

William S. 
Clasificación:
3.0

When you bring the U-HAUL back one mark under what you got it they charge you $50some, when you bring it back 1/8 of a tank "over" what you got it, you get NOTHING back!! That doesn't seem quite right folks!!

Ramona S. 
Clasificación:
2.0

The lady was really rude well not rude but not nice at all like we were a Bother and she reallly didn't. Seem like she wanted to deal with us but also had signs up stating they can refuse service to anyone if the were treated badly well what about the Customer

Brandon K. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin D. 
Clasificación:
3.0

The trailer did not have running lights! I had break lights on my truck and turn signals on my truck and running lights on my truck! The traler had break lights and turn signals but no running lights! When I brought the trailer back I told them about the lights and they need checking and they said I needed to check my truck for fuses out! They need to maintain their equipment and not cause the customer! If it was my fuses I wouldn't of had lights and I did! I'm really Disappointed with the customer Service!

john N. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAYLA T. 
Clasificación:
2.0

I wasn't happy cause they charge way to much. And then I was charged still another $8.49 for something else.

roberta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serenity H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler H. 
Clasificación:
5.0

El cliente no dejó un comentario.

john J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua O. 
Clasificación:
4.0

Had reserved an appliance Dolly. They had none. Had to get a regular dolly.

Cherie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shalae W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lyndon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony H. 
Clasificación:
3.0

It's not open on weekends. Other than that great.

Shelby J. 
Clasificación:
5.0

The trailer just barely had enough room for the Harley Davidson triglide .future trailer for motorcycles need to be a little bit wider and just a bit longer. That and they fact its extremely heavy

Barry J. 
Clasificación:
5.0

Everything was good!

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis O. 
Clasificación:
5.0

great service, good people

jim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace D. 
Clasificación:
5.0

Very nice and helpful even with same day request.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaminy C. 
Clasificación:
3.0

Returned while closed, called next day to verify, customer service very good

Wanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
3.0

The facility and the service at this facility was fine. It was an hour away from the location I chose when I made the reservation a month earlier. The location I made my reservation for was in the town I was moving from and the reservation was made for 8am. I was notified by an e-mail that was sent less than 24 hours of my pickup time that I had to travel to a different location an hour away and the truck would not be available until after 9:30. Finding someone at the last minute to drive me to pick it up was difficult, I was forced to start moving 2 1/2 hours early and I had 60 miles of extra fuel to buy. I was not happy at all.

James S. 
Clasificación:
2.0

Initial 4x8 rental had a 2 1/2" split in the sidewall of one tire. U-haul upgraded me to 5x8 as it was the only other available in that class.

Darrin S. 
Clasificación:
5.0

You do have to wait for them to be done helping their customers to help you which could be timely.

Amy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

jon L. 
Clasificación:
1.0

My return time for the truck was at 8 am on Jan. 20. I went to the place at 8 am on that day and it did not open until 9 am. So I called the place in Olathe I rented the truck from and they told me to place the keys and contract in a drop box and they would leave a note on my contract. A little later I received an email I was billed for an extra day because the return time was listed at 9:43 am since that is when they got to. The money had already been taken out of my account. I called the place and she said she would check and I never heard back from her nor has the money been returned to my account. That is quite a racket to tell a person to return by 8 am then not be open until 9 am and charge them an extra day!

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
1.0

I dropped the trailer off after hours on Dec 23rd. The online dropoff would not work and instructed me to drop off the trailer and leave a copy of my contract. I even called UHAUL to confirm this. This location charged me for an extra week of rental when they finally got to it on Dec 31st. We only had it 2 extra days.

Ronald M. 
Clasificación:
1.0

El cliente no dejó un comentario.

rhonda A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Morris F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa A. 
Clasificación:
5.0

You could call as soon as you know there is a reservation change to allow the customer more time to make other arrangements. Your customer service representative ( not this location) was rude and condescending. She also lied to me and said they tried to call at 123 and I didn't answer so they sent me a text. Just lies and poor customer service when calling U-Haul. No call, just lie! Smart phones track missed calls and I had none.

Tony S. 
Clasificación:
5.0

As always, UHaul has amazing service & helpful people.

pamela A. 
Clasificación:
3.0

there was a truck and a key and a minimally maintained dirt/gravel parking lot. It was closed so I have no comments about the staff.

christian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery W. 
Clasificación:
4.0

passenger side, tire; was, questionable; but it was all they had, for the date, everything else, wonderfull!!

marcos S. 
Clasificación:
3.0

Only because it's a place to get a uhaul

Vita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant C. 
Clasificación:
4.0

Only used as a drop off. I did like the size of the lot to get the bigger uhaul backed in.

William W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin W. 
Clasificación:
2.0

Truck had a smell and was dirty in the cab.

cindy A. 
Clasificación:
3.0

The tie down ratchets on the trailer were practically inoperable

Tim M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nanette F G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalie R. 
Clasificación:
5.0

She met me at the truck and greeted me, checked what she needed to, asked if there was anything else I needed, said thank you, and we parted ways. Kind, quick, positive experience!

Brandi M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
5.0

Very easy to fill out the application Great customer service on and off the telephone Very affordable

esther M. 
Clasificación:
4.0

Thanx

DALLAS S. 
Clasificación:
5.0

Keep this location!!!

James J. 
Clasificación:
4.0

Staff were friendly and very helpful, absolutely no complaints there! However, the trailer I picked up was filthy inside and one of the wooden strips for tying down was broken off, making tying down impossible. There was dirt, twigs, and leaves everywhere. Even a quick pass with a leaf blower or shop-vac would've made worlds of difference!

Samantha P. 
Clasificación:
4.0

El cliente no dejó un comentario.

rose B. 
Clasificación:
1.0

My experience with this rental was less than great. First I received a call before my pick up date saying I would have to drive an hour out of my way to pick up my truck. I obliged because I had no other option. Come time to pick up the truck and the worker laughed and said they haven't had any dollies in years after seeing my reservation. After signing the paperwork I'm handed the keys and told it's the only truck here, no walk around was done and upon getting in the truck I found the last person's contract as well as dirty cotton swabs and half used lotions. I spent several minutes trying to adjust the mirrors that were stuck in a position not to my liking before leaving the lot. I drove this truck about 250 miles and let me tell you it was terrifying. The top of the box was not properly sealed and moved with the air making a horrific sound, the engine was doggy and made squealing noises as it failed to accelerate as it should. The cruise control was also nonfunctional. All around I am very displeased with this uhual rental experience.

Audrey S. 
Clasificación:
5.0

Just keep doing what you're doing! Very happy with service

ROBERT JULIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert U. 
Clasificación:
3.0

Had to clean trailer before use as it had dirt all over covering the strap loops. Tire blew out and found out they gave us an in town trailer for a out of town haul. Wasted our whole evening getting someone after hours to help and to follow insurance guidelines. Nightmare ordeal

linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

david H. 
Clasificación:
5.0

Keep up the good service

Curtis S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

Over all the truck was in good shape. Floors of truck were muddy and straps for wheels on trailer were muddy and rusty but with help it got strapped down good.

Shawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
1.0

They open late and then when I took the trailer the charge more not fare at all

Gabriel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melinda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANNE A. 
Clasificación:
5.0

Everything was great!

dan M. 
Clasificación:
4.0

Ensure your locations have a variety of truck sizes. And necessities like dollies.

Garrison C. 
Clasificación:
3.0

no one was there.

david C. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

AAron was very helpful and very relaxing! It made a very pleasant experience!

Audrey A. 
Clasificación:
3.0

The u haul counter is tucked in the back of a business. Some better signage would be helpful.

Dave G. 
Clasificación:
5.0

Things were great Thank You

Eva K. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lacey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
3.0

Gentleman was thorough in explaining the procedure.

Jinny W. 
Clasificación:
5.0

Agent was very helpful. Explained everything. He was very professional. Cannot think of anything to improve my experience.

virginia V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
2.0

didn't offer to help connect trailer, just said it's outback

chad W. 
Clasificación:
4.0

The Great Bend dealer was very pleasant and proffessional

CLARK E R. 
No se han enviado comentarios para esta ubicación.

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