Customer Reviews for Climate Control Of Louisiana College Dr
(Distribuidor de U-Haul del vecindario)

81 comentarios

3147 College Dr   Baton Rouge, LA 70808

(225) 424-6626

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(225) 424-6626

3147 College Dr
Baton Rouge, LA 70808

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

To complicated getting the rental

Reginald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clirissa G. 
Clasificación:
1.0

They have incorrect and misleading information about their UHaul hours provided with the link through UHaul.com and at https://selfstoragebr.com/climate_location/college-dr/. I was disappointed to see that I was charged an after-hours service fee for dropping off my one-way UHaul rental on Thursday at 4:45 pm. We had completed our move and made an attempt to arrive before the web-posted closing time of 5pm, only to see a note on the door citing a 4pm close for UHaul. I saw an employee leave the storage unit office as my ride arrived to pick me up at 5pm, but the employee did not acknowledge me.

Daniel S. 
Clasificación:
1.0

I rate it this way because of customer service after we were checked out instead of completing hooking us up and giving us an inspection so we can leave they sent us out to set up the trailer on our own then when I went back in to have them come show me what we were doing was correct, I found they had started another customer that came in after we were completed they made me wait till they completed checking them in and giving them their rental before going back and getting us on our way. It is a small location with only two employees but you would figure they would finish up with one customer before going to the next and then when I mentioned it the employee called me a profanity and told me not to be acting like I a d…. And I should not be in a hurry. Just terrible customer service.

Richard R. 
Clasificación:
3.0

Not happy that I was charged $10 for two gallons of gas when the gauge was touching the “F” AND I returned it with more gas than it had when I received it.

Robin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheldon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madina C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edwin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
3.0

I had selected a different pick-up location. I have no idea why it changed to the college dr location. They did not have the dolly that I had also reserved. It was like no one paid any attention to what I wanted/expected when I reserved this truck. Oh, and the tire pressure warning light went off while I was driving through a torrential downpour with thunder and lightning. No way I was stopping to check tires. I had only been driving for about 1 hour and this happens. I was not satisfied at all with this rental.

Susan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEIRDRE L. 
Clasificación:
5.0

The equipment was clean and worked fine. However, the fuel gauge is broken indicating an empty fuel tank when it was actually filled up. This caused delays in our move due to the uncertainty of driving range and the need to constantly stop to top off the fuel tank.

Jill L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emanuel B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Devphin F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michelle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vu T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daliza H. 
Clasificación:
4.0

They did not have the box mover that was requested.

Daniel M. 
Clasificación:
3.0

The guy working there was nice but overwhelmed for a Saturday morning. The truck really needs its brakes done and the inside was filthy.

Amy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

heidi N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon G. 
Clasificación:
4.0

The individual working was great. However, this was my second experience with this particular uhaul location. The first experience resulted in my having to rent with an alternate company even after having a guaranteed reservation time. Regardless, my second attempt was great. The vehicle was ready although I did have to remind them about the appliance dolly. And the truck was quite dirty and smelled terrible. The price point was on the other hand fair in my opinion. I would rent again but while knowing that there is the possibility that my rental may not actually be ready and would have to go to a different vendor.

Jeffery J. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHELDON A. 
Clasificación:
4.0

My original order was NOT scheduled, and I did not receive a call from Baton Rouge scheduler that this was the case. 1.5 hours of panic as had no truck and crew of helpers, some who skipped work to help me, was on the way. Tiger Fuel LLC was designated pick up, did not receive order, had no truck and was mediocre at best in helping me. Climate Control of Louisiana saved the day!

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna K. 
Clasificación:
2.0

The truck I rented had horrible steering! It needs a wheel alignment asap. It steers off to the right and if you hold the actual steering wheel straight, you really turning right. To go straight, you have to hold the wheel left a bit

Darrell H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory O. 
Clasificación:
4.0

Nothing I can recommend. Everything worked out well. Gracias

judith M. 
Clasificación:
3.0

There was only one person at this location and the wait time was long.

Byron B. 
Clasificación:
5.0

Great communication with traffic personnel concerning this rental.

RANDY L. 
Clasificación:
3.0

Clean equipment

Rena J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah J. 
Clasificación:
5.0

Extraordinario servicio al cliente

Ariel G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Tina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

This location is a little hard to find. Adding some signage on College DR would make this location easier to find.

James J. 
Clasificación:
3.0

The Equipment was horrible and the customer service Representative wasn't very helpful.

courtney J. 
Clasificación:
3.0

Did not have the dollies we ordered. Told us to go to another store on the other side of town. Not in good mechanical shape.

Carlos B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

The phone app for android is pretty bad. I have never been able to upload images via the app.

Damian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
1.0

THAT LOCATION SHOULD BE SHUT DOWN.!!! THE GUY AT TYE FRONT DESK IS RACIST AND RUDE. HE LIED ABOUT BEING REIMBURSED FOR MILAGE BECAUSE HE SENT US ALL THE WAY ON THE OTHER SIDE OF TOWN TO ANOTHER LOCATION FOR A DOLLY. WE WILL NEVER SPEND ANYMORE MONEY THERE!!! THEY SHOULDN'T CARRY THE U-HAUL NAME OR HE SHOULDN'T BE THERE!!!!!!!!!

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaron F. 
Clasificación:
5.0

The truck that I rented ran poorly, and when contacted about my complaint the gentleman was quite rude and inconsiderate to my complaint. Going forward I will not recommend this place to anyone, nor will I be renting from this particular place or maybe even the company anymore, because the lack of respect you all have for your customers is a disgrace!!

Katrina S. 
Clasificación:
1.0

Location no longer exist Very disappointing experience on every level!

William C. 
Clasificación:
1.0

I had reserved a 15' truck. only available truck was a 20' truck which was way too big. No dolly was available. When I reserved everything it had no errors or messages that 15' truck and and dolly was not available. I think the way everything was handled that your business is stuck in the stone age. It's 2021 with amazing technology out there. It was a huge FAIL!!! I will never use UHaul again ever. This was my first time and I am 52 years old.

Robert F. 
Clasificación:
5.0

The service was great. The two men that helped me were very patient and kind. I will use this uhaul service again. Thanks so very much.

niki M. 
Clasificación:
3.0

I rented a dolly which was not brought out or with the truck. Truck was on ¼ of a tank.

Sydney E. 
Clasificación:
2.0

I felt they were racist. From the call they weren't inviting and said I could do everything on line instead of choosing them... why?? The guy who served me was nice but I ran behind bringing the truck in and was told if I wasn't there immediately he'd report the truck stolen! I got it at 4amd thought I would be done but ran 30 minutes behind a got a very ugly call like that ! But I spoke with someone else about 20 minutes later and he was nice and apologized for the behavior. That was scary and unexpected but it was what happened.

Jacqueline S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Quinton E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Matt was great! Very helpful, patient and a great sense of humor! Thank you so much!

Cora R. 
Clasificación:
5.0

Continue to provide helpful services.

Geraldine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeri C. 
Clasificación:
5.0

Will rent from this location again, the guys at the site were very helpful and friendly

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE M. 
Clasificación:
5.0

Everything at climate control storage as far as customer service was impeccable. However, dealing with U-Haul through customer service over the phone was horrible. My reservation was changed twice. My truck was not there when I got there which delayed my moving by 2 hours. If it weren't for climate control we would not have even received a truck.

Ericka E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keavy E. 
Clasificación:
3.0

There needs to be a sign on the marque that's on College Drive to let you know that Uhaul is way way in the back. Location was very hard to find for anyone especially someone from another state. But, the staff at the storage facility was very helpful they get an A+ for their customer service.

RHONDA J. 
Clasificación:
5.0

N/C

LECHARLE H. 
Clasificación:
4.0

.

ray D. 
Clasificación:
2.0

Called in my pick up day and manager said they didn't rent trucks. True story is they didn't have the password to U-Haul to complete my transaction. Regional manager had to do it remotely.

KIJUAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anoosheh G. 
Clasificación:
5.0

Continue to provide quality service for your customers. Tú

Evangeline H. 
Clasificación:
5.0

I have rented Uhauls many times and this was, by far, the best experience I have had.

Kathy W. 
Clasificación:
5.0

Everything Was Perfect!!

Demiska M. 
Clasificación:
5.0

The 2 gentlemen were very pleasant and friendly! I would rent from this place again.

Phuong L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tommy B. 
Clasificación:
3.0

The drop off location was fine, but again, the self service nature made it very uncomfortable. There is a certain comfort in having a human involved in the process that makes you feel assured that you will not be overcharged or mistakenly penalized.

NICOLAS V. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba