El cliente no dejó un comentario.Robert G.
Customer Reviews for Billingsley Auto Service
(Distribuidor de U-Haul del vecindario)
Decatur, IL 62521
(Bus Rte 51 S)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 9/5/2022: cerrado
- 11/24/2022: cerrado
- 11/25/2022: 8:00 a. m. - 12:00 p. m.
- 12/26/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Friendly staff and very helpful.Marc P.
El cliente no dejó un comentario.MICHAEL R.
Very friendly customer service accompanied with quick processing of paperwork and getting customers in and out the door and in efficient manner.Heidi F.
El cliente no dejó un comentario.Ebony D.
El cliente no dejó un comentario.Chontelle W.
Friendly helpful serviceVictoria P.
This location is well-supplied and well-maintained. The staff inside and out is exceptional and very accommodating during a very stressful time for me. Customer service is the highest priority here. Thanks much, U-Haul, Billingsley.CAROLYN P.
El cliente no dejó un comentario.Alan C.
Great place and people. It was a pleasure.Kathy A.
App/website for returning the trailer was not working correctly for me and another customer that day.David W.
El cliente no dejó un comentario.Alissa P.
El cliente no dejó un comentario.Michael Z.
El cliente no dejó un comentario.STUART E.
El cliente no dejó un comentario.Diana H.
El cliente no dejó un comentario.EDWIGHT F.
El cliente no dejó un comentario.Jintrell T.
All positiveJAMES A.
El cliente no dejó un comentario.Terry R.
El cliente no dejó un comentario.Jeffery W.
Gasoline policy seems a little crazy. Why not just leave with a tankful and bring it back full? That way it's not necessary to play a game trying to get the tank close to where you picked it up. It could just be a lot simpler.Stephen J.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.Gary J.
El cliente no dejó un comentario.Patricia W.
Outstanding service and equipment was well maintained and owner was very knowlegable.Mel W.
El cliente no dejó un comentario.Douglas B.
Sherry was Awesome!GARY C.
We were treated to a brand new Uhaul vehicle and the service was the best we have ever had...knowledgeable and very courteous staff. Clean and convenient location...by our old Church. Moving Mom across country to a nursing home was a hard job, but Tom Billingsley and his staff made it so comforting for us. Not a single antique was broken in the move. We owe them a huge vote of thanks for making last week much easier than expected. Carol and Tom and Tommy Condontom C.
Nothing - all went well as expected.LESA H.
They understood when we only had the furniture cart to turn in. But we were not given the refund for the dollie yet.Gail B.
Good Customer serviceDanny H.
Very helpful and congenital. Would definitely use them againRussell W.
Very courteous and helpful staffWilliam F.
Check the equipment in when dropped off.Chris H.
The truck smelled and was extremely dirty. I had to wipe down everything. Not a good thing especially with Covid!Patricia M.
Always love renting from Billingsleyâ€¦good people!KEVIN O.
El cliente no dejó un comentario.Joanna H.
El cliente no dejó un comentario.WILLA B.
My experience was good, Billingsley does a good job.William M.
She changed my drop off location without telling me.MBRETT D.
El cliente no dejó un comentario.Kevin O.
El cliente no dejó un comentario.MICHAEL R.
Every time we have rented a truck the experience has been wonderful. Great customer service and so helpfulPaula K.
El cliente no dejó un comentario.Daniel O.
El cliente no dejó un comentario.Abbas N.
We have a wonderful experience with renting a truck and will rent againRodney K.
El cliente no dejó un comentario.Mary T.
El cliente no dejó un comentario.KIMBERLY M.
El cliente no dejó un comentario.KEVIN O.
El cliente no dejó un comentario.James D.
we have used this company many times before.JACK R.
It was a hassle free rental!JASON B.
El cliente no dejó un comentario.Jessyka C.
El cliente no dejó un comentario.THOMAS O.
They were spot on with all of the ways that make customers satisfied.DOUGLAS S.
El cliente no dejó un comentario.DAVID H.
We put gas into the truck and drop off put in another $60.JOSEPH Z.
El cliente no dejó un comentario.Dianna B.
Back of truck was muddy. Is understandable however considering the rain. What was unforgivable was the terrible experience of returning the truck after-hours through uhaul share. My account would not pull up the reservation for the return side from one specific online route which took 30 minutes to find. Also picking up the truck online required either very personal information or potentially random people with a phone number to verify my "identity"? I will never use uhaul again. Penske is more expensive but perhaps it's for good reason. Uhaul is a joke.Stefan B.
El cliente no dejó un comentario.KyAurice C.
El cliente no dejó un comentario.Alyssia D.
El cliente no dejó un comentario.TORINA D.
First class service! Unhooked the trailer from my 4Runner in the lot where they were parked and then brought the 4Runner back over to the office for me! Great because it was raining!!Robin J T.
El cliente no dejó un comentario.Daniel B.
Everything was great no problems people were nice and friendly and knew what they were doing.CALVIN M.
I had a great customer experience at Billingsley. I chose Billingsley because I have had them do service for me before with good success.James L.
El cliente no dejó un comentario.KEEGAN D.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Madelyn M.
El cliente no dejó un comentario.Edith H.
Friendly and helpful staff!Elise K.
Outstanding customer service. I enjoy renting from Billingsley.Emmett H.
El cliente no dejó un comentario.Ashley A.
The people were friendly and helpful.TINA S.
El cliente no dejó un comentario.David L.
Get a 6' x 12' trailer available for rentalEmmett H.
El cliente no dejó un comentario.STEVEN W.
El cliente no dejó un comentario.MINDY D.
Good customer service and very friendlyJulie M.
El cliente no dejó un comentario.Randy E.
The staff here were amazing. It was quick and painless. I WILL be returning.Samuel L.
I use Billingsley for all of my UHaul needs when I am in Decatur. They are a wonderful, local owned shop.Lisa N.
The location, vehicle and staff ON SITE were great! Your â€œ24-7â€ app, however, was not. At pick up, it generated a charge that was $100 more than the contract I had been quoted with a rep via telephone that morning, and refused to honor that rate. Upon return, it tried to do the same. Thankfully, the representative at the location overrode the system and was able to give me the agreed upon rate.Robert M.
El cliente no dejó un comentario.PHILIP C.
El cliente no dejó un comentario.MARK H.
El cliente no dejó un comentario.KENNETH B.
Great check in procedure.Jonathon N.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.jennifer F.
El cliente no dejó un comentario.Jeremy C.
El cliente no dejó un comentario.Mark J.
El cliente no dejó un comentario.Lance H.
She went above and beyond to make sure I had what I needed.Eric R.
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.COLLEEN P.
Super friendly and helpful!James K.
El cliente no dejó un comentario.Tyler S.