Customer Reviews for Arch Village Exxon
(Distribuidor de U-Haul del vecindario)

1,060 comentarios

9211 Midlothian Tpke   Midlothian, VA 23235
(West of Powhite corner of Arch and Midlothian in front of Books-A-Million)

(804) 330-1388

Horarios de la ubicación

  • Lun. - sáb.: 7:30 a. m. - 9 p. m.
  • Dom.: 8 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(804) 330-1388

9211 Midlothian Tpke
Midlothian, VA 23235
(West of Powhite corner of Arch and Midlothian in front of Books-A-Million)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7:30 a. m. - 9 p. m.
  • Dom.: 8 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Truck need work but Mr. David did very professional job, he is welcoming and very helpful.

Mohammad Z. 
Clasificación:
5.0

Great business very friendly clean

Cornelius G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

The staff was extremely helpful, polite, and expedient. I will definitely come back to this location in the future. This was my number 1 best experience with Uhaul and the business owner was awesome!

ASHLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy G. 
Clasificación:
3.0

First, my original reservation was not honored and fulfilled by Millers Auto Center. After 45 minutes on hold with UHaul's national call center, they sent me to another location. After 20 minutes of searching for the truck, the owner showed up and said the truck was already on the road with another customer. After an additional 35 minutes on hold with UHaul's national call center, I was sent to Exxon. You guys wasted hours of my time and gave me the run around. This is my fourth rental in the last few years - and my last. Your customer service is appalling! And that's being kind.

James J. 
Clasificación:
4.0

Smooth process, happy I picked this location!

Joseph J. 
Clasificación:
5.0

David P. provided exceptional service, during a very busy time with customers continually coming into the gas station for assistance. He was kind and patient to everyone. Excellent service by David P.

Michelle E. 
Clasificación:
5.0

The staff was friendly the process easy and when I mentioned an issue with the truck at the end I was advised they will take care of it

Regina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
5.0

The staff who helped us with checking out the uhaul were awesome

Christie C. 
Clasificación:
5.0

Great customer service.

Tony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert M. 
Clasificación:
5.0

Mr. Monty is a great Man of GOD and I'm blessed to have met him he is leading in a passionate way by CHRIST and he is following a path that will lead to a overflow in life's foundation, to a Eternal life in the Heaven above which all believers a promised From our Father GOD, accepting his only begotten son JESUS CHRIST of Nazareth knowing and believing he died on the cross for our sins and only by his BLOOD are we saved that's the ultimate sacrifice our GOD was talking about and he is our LORD & SAVIOR, through the the HOLY GHOST which shall come upon those who follow in his footsteps and allow him to work on our mistakes through constant prayers through CHRIST to GOD and I speak these things in the mighty name of CHRIST JESUS AMEN!!!

Halo R. 
Clasificación:
1.0

The interior of van was dirty and smelly.

MICHAEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kemberly C. 
Clasificación:
5.0

Everything was easy about this rental. We were completely satisfied with our service.

Lisa G. 
Clasificación:
5.0

Great staff

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ervin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

I reserved a uhaul for pickup at a place 1 mile from where I live… 1 day before I was to move, I get notified that I have to instead pick it up from a place that's TEN MILES away from where I live. So, my move ended up costing me an extra $30, not to mention the extra time it took to drive 15 miles out of my way to pickup the truck. I also have a very hard time believing that this was the closest location at which I could get a truck, considering I live in a heavily populated area, and drove by at least 6 different closer places with uhauls out front. It's a racket and I'm not understanding why you even allow reservations to be made at a specific location, just to turn around and say “not available”. Not happy.

Regina Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheridan T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara M. 
Clasificación:
5.0

Best service

JONATHANROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

The gentleman that we dealt with at check in & check out was delightful!! He was so so very nice!

Jennifer M. 
Clasificación:
5.0

David was very accommodating and helpful.

David P. 
Clasificación:
5.0

The customer service was excellent and very professional…

George C. 
Clasificación:
5.0

Nothing much, its a good location, the owner is very very helpful, usually goes out his way to help me. Because of the season and a high demand for cargo vans, my truck was not clean and the left hand side indicator bulb was not working. This is the first time this has happened to me this year on this location. Can be excused, but other than that, the service was very very nice. Keep it up SIr.

ASHOK P. 
Clasificación:
5.0

Friendly staff, easy to work with

Mary D. 
Clasificación:
5.0

Very friendly and very professional

Rob P. 
Clasificación:
5.0

Friendly and knowledge

Edward F. 
Clasificación:
5.0

The 26' truck needs work done to the suspension

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan R. 
Clasificación:
5.0

I ordered a furniture dolly on line but the pickup location doesn't carry them

Laura W. 
Clasificación:
5.0

They are always pleasant

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton H. 
Clasificación:
4.0

Awesome customer service, but vehicle was dirty & it smelled like weed….

Carlos D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel J. 
Clasificación:
5.0

Easy check in, easy check out. Friendly, professional staff. Next time I rent a truck, this location will be at the top of my list.

Clayton H. 
Clasificación:
5.0

Keep winning!!

covey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Huda A. 
Clasificación:
5.0

So easy and friendly.

Daniel M. 
Clasificación:
3.0

I would love it if you all had a delivery and pick-up service. For example, have a U-haul rep drop off the cargo van and pick it up from a given location. I rented the van for a school field trip. It was difficult arranging for someone to pick up the u-haul. If a rep delivered and picked up the cargo van from the school, the experience would have been top-rated!!

Stacey W. 
Clasificación:
5.0

Exxon was great! People excellent! Hopefully trucks area maintenance for good gas mileage. Ran fairly good.

louis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
1.0

Commit to gauranteed vehicles, and commit to giving the highest customer satisfaction. I didn't receive a refund yet of $110 for my last rental of $388 for various issues that U-Haul should have been able to resolve.

Tyler T. 
Clasificación:
5.0

Really couldn't ask for more, no nonsense, all they need is a valid driver's license and a credit card that can hold the balance. From the time I knew I needed a truck to when I was hitting the gas we're talking about an hour.

Pascal J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Na

VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

This location offered an excellent rental experience. I know where I'll go when a rental truck is needed. David was the best

KELLY M. 
Clasificación:
5.0

Best U-Haul

DENZELLMARKEE B. 
Clasificación:
5.0

Albert was kind and courteous.

Helen C. 
Clasificación:
5.0

Process was easy from reservation to kind clerk who helped me. I was very impressed!

SOMER S. 
Clasificación:
5.0

David and Keith were helpful, respectful and kind. Grateful for their help.

Cristian S. 
Clasificación:
5.0

The station owner was very friendly and helpful. When I returned the truck he met me at the gas pump and using my CC, he pumped the gas for me. We chatted about my daughter's move and the fact that I am once again an empty-nester.... he related similar experiences with his daughters. When I need a moving truck again I will definitely deal with this location.

Linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave U. 
Clasificación:
5.0

David was very helpful and made the process smooth.

Jeannette R. 
Clasificación:
5.0

Excellent, friendly service and easy reservation system. Overall, very happy.

John F. 
Clasificación:
5.0

This location was the best U Haul rental place I ever dealt with. Very friendly and helpful! I've rented several U Hauls and by far, this is the best.

Wendy T. 
Clasificación:
4.0

Great experience

Harry C. 
Clasificación:
4.0

Keith and David were both wonderful representatives - helpful and friendly

Sara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome G. 
Clasificación:
5.0

The pick up was very easy and they were available to answer our questions.

Philip D. 
Clasificación:
5.0

This experience could not have been any better. They were professional and efficient. I left with the truck, did what I needed to, and I dropped it off. No issues whatsoever. It was exactly what I needed and weirdly affordable. ¡Gracias!

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

The truck was great, the pickup was easy. In the middle of the omicron wave though, I would've been more comfortable had the employees also been wearing masks, but they were very helpful and kind.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

They took great care of me when another dealer let me down

Tim Z. 
Clasificación:
5.0

Everything was perfect!

Kevin S. 
Clasificación:
5.0

The owner was lovely. He was thorough, kind, and made sure everything was very clear and easy.

Sarah C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DHRUVIL S. 
Clasificación:
5.0

Friendly staff and clean equipment.

WADEVINCENT J. 
Clasificación:
1.0

Maintenance vehicles

Allison L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

felt my entire experience was on point

JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

David was awesome. Very helpful and appreciated his assistance

Cody M. 
Clasificación:
5.0

Easy check in and check out. No problems. Good service.

Susan G. 
Clasificación:
3.0

The attendant listed and noted my concerns.

Frank K. 
Clasificación:
3.0

I called the afternoon of 11/27/2021 to get further help with a reservation for a UHaul and the person I spoke with was not very friendly. He wasn't helpful whatsoever. I had to call a different store to get help with further information because I couldn't speak with him. Then when it came down to pick up the person who checked me in for a truck didn't go over the details of the car (like the start mileage and gas) so when it came time to drop off…it took a very long time for me to drop off the car because of the mistake the other store made with not going over the mileages and gas. It was just overall a bad experience for me and it was my first time trying UHaul. I'm not incredibly sure or interested in using in the future.

Gabrielle S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Pam O. 
Clasificación:
3.0

Check engine light was on when I picked the truck up. Stayed on the entire trip. Pickup location knew it was on.

Ralph N. 
No se han enviado comentarios para esta ubicación.

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