Customer Reviews for Acorn Storage
(Distribuidor de U-Haul del vecindario)

3,506 comentarios

5555 N Dixie Hwy   Boca Raton, FL 33487

(561) 361-6734

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(561) 361-6734

5555 N Dixie Hwy
Boca Raton, FL 33487

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MARCKENSON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

Everything went smoothly and I was very impressed with the service.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE T. 
Clasificación:
2.0

We got there to pick up blankets prior to move and about four of them were stuffed in my trunk unfolded. I had to take them out myself and folded them myself. When I picked up the truck, they did not have a hand truck I reserved on line. They sent me to a different location which didn't have one either. So I had to go buy one at Home Depot. My movers back at hope where sitting there for an additional hour waiting for me to get back (had to pay an additional $100). It was a fiasco. I would assume, the location would make sure they have everything that was on the reservation but I guess that's to much trouble. Overall, it was a negative experience

Avelino G. 
Clasificación:
2.0

The trailer we rented was littered in horse maneuver when we picked it up to move furniture. The location also didn't have any moving supplies although the website let us boom a furniture dolly and furniture pads and I never received a call back from the Pompano location to cancel the ratchet straps despite being on hold for 40 minutes and speaking with a rep at the 800 number being promised a returned call. This was a tough experience all around.

Janelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Celeida L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
1.0

I am not really sure what to tell you to improve for the next customer other than to not use this location. The employees were rude and made derogatory comments. I was treated like I inconvenienced them from their real job.

Emily H. 
Clasificación:
3.0

I am a frequent renter of vehicles, not only trucks. I always make sure to return vehicles to the proper fuel level. I did so for this rental. I was charged a $30 fee plus the cost of 4 gallons of fuel. I filled the vehicle immediately before returning it. Additionally, I estimated I would drive approximately 20 miles for this rental. I drove 15 but was charge for 20. I have been trying to call the rental location repeatedly this morning and keep getting put on hold with no one coming back to the line. One time someone answered and then immediately hung up. I may have to contest this additional charge unless we get this corrected

Jeffrey L. 
Clasificación:
3.0

They had no truck for us even though we had a reservation. They finally found one way smaller than the one we needed. We didn't get the dolly and pads even though we paid for them in the end!!!

Nancy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
3.0

I think when you call UHaul and book your reservation . The price that is quoted to you and the price you get are far different. The employees at Acorn storage were very nice but overwhelmed. The gas was on empty when we picked up the van. Not very happy about that at all.

Randee L. 
Clasificación:
5.0

Tip top workers.

Raymond B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deren F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

Rented here before. Always awesome. Thank you very much

Patricia A. 
Clasificación:
5.0

The servicevat this location is first rate.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joey W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Staff was very friendly.

Stephanie B. 
Clasificación:
5.0

Amazing staff

Jacob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUELLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthea R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary K. 
Clasificación:
2.0

The Boca location looked at a picture of my gas when I started and said I was all set and then charged me an extra $50 for gas. Hopefully I get refunded for that.

Dan H. 
Clasificación:
5.0

Very professional!.. Very friendly! Everything was ready to go before I came to pickup! I highly recommend this location!

Daniela Elena P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA C. 
Clasificación:
2.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Both of the guys running the place were awesome!

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
1.0

The employees were super rude and wouldn't rent anything unless I had a reservation. I told them online the equipment says it's available and I was looking at at least 3 different trailers. I made the reservation online while in store and they said sorry we don't have the equipment. 5 mins later I sent a friend in with my reservation number and they gave him the equipment they said “wasn't available”. I don't know why they were so lazy and rude. There was literally no one else in the store , they were not busy. Plus I live close to that uhaul and dove by it several times that day, the other trails that I would have rented never left the lot all day.

Jackson H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marianne W. 
Clasificación:
5.0

I don't know. I have rented twice, so far, from Acorn Mini Storage U-Haul. The team is at the top of their game!

Stephen B. 
Clasificación:
5.0

Great service team! Nice guys, do a good job!

Laura K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kat W. 
Clasificación:
1.0

He lie to me and everything I'm pay a lot of $$$$ to rent $2.280 he charged more money to me

NESTOR A. 
Clasificación:
2.0

Turned the vehicle in on Saturday, July 16 at 6pm which was a day early because Uhaul called and confirmed my drop off time and location. When I arrived the guy, sorry no name, told me they were closed and just drop the key in the drop box. I asked if I needed to check the car in through the website and was told no. Today I receive a bill saying the vehicle wasn't returned until Monday the 18th, a day late and proceeded to charge me for the extra day. When I called the guy told me he would refund the charge but as of this writing it has not been issued.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUTUMN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

aaron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME F. 
Clasificación:
5.0

Rock assisted us when we picked up the truck. Great customer service!

David G. 
Clasificación:
5.0

Facilities should be larger and waiting lounge. Was very busy for small size

Robert S. 
Clasificación:
2.0

El cliente no dejó un comentario.

PETER C. 
Clasificación:
3.0

They were busy but clearer on drop instructions could help, but we got it handled and they were pleasant. No harm no foul.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerson C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisabet L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lunie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis K. 
Clasificación:
5.0

Would be nice to have truck dolly for moving boxes

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loren H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

We just wanted to take a moment to express how grateful we are to Rock and Victor who are always so kind and professional when we are booking a U-Haul van/truck for our party planning business. They are always so polite and friendly and get the job done for us in a timely manner. We could not do our job without the support of these two fine gentlemen! We are grateful to do business with them and recommend them to everyone!

John B. 
Clasificación:
5.0

The staff is amazing. Second time renting from this location. 5/5 on professionalism, vehicle quality, and how simple they made the process. My go to stop if I need a u-haul rental!

Wilber F. 
Clasificación:
5.0

There is no problem with this location. Horrible experience with uhaul customer service.

Aleksandr N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
4.0

El cliente no dejó un comentario.

dawn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

Everyone was very nice, great personality, very helpful a awesome establishment all around the board!!!

Carol P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammad M. 
Clasificación:
2.0

We had filled up our gas right before returning the truck, and we were still charged an additional 80 dollars for them to fill up the gas. We had filled it up to where they told us we needed to, but they still charged us. Terrible.

Lindsey P. 
Clasificación:
5.0

Everyone at this location is so awesome and helpful, I can't thank them enough for their speedy and courteous service. 5 Stars!!!

JENNIFER C. 
Clasificación:
3.0

El cliente no dejó un comentario.

EMRE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
4.0

El cliente no dejó un comentario.

carlos A. 
Clasificación:
5.0

The guys were extremely patient and accommodating.

Amanda J. 
Clasificación:
3.0

I had to drive an hour to pick up my rental in Boca Raton since the location I was given to pick up my rental originally in Pembroke Pines, thru the Web site, did not do One Way rentals. I originally rented a Van and had to settle for a 10' box truck and I that was because I had to call U-Haul customer service so they could make good on a rental for that day.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

oliver M. 
Clasificación:
1.0

most def go to do better horrible

Justin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia C. 
Clasificación:
5.0

This was the best experience (both service and equipment) renting a cargo vehicle of the many I've had over the years. I thank Vic at the service desk for being courteous, efficient and accommodating.

Stephen B. 
Clasificación:
3.0

I got charged another 33 dollars and was not told why

Daniel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose O. 
Clasificación:
5.0

Best location!

Ion N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

Picked up truck had no gas air conditioning didn't work. Facility was kind enough to let me Pickup vehicle one hr earlier than scheduled reservation time

Adam L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER A. 
Clasificación:
3.0

Very small location but friendly helpful staff. All good.

Daniel V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Steve J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Neil K. 
Clasificación:
1.0

Over charge

Samir Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JuanCarlos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facilities. We had a unit here for a few years and I would highly recommend them to friends

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

I had business files stored there for over 15 years. Never had any type of moisture problems or anything else. We brought the files into our office a few weeks ago for scanning or shredding and no bugs, no musty smell etc. Would definitely rent from them again if I needed storage.

ELSA J.  |  Overall Experience 
Clasificación:
4.0

All good

KEVIN H. | Reservación
Clasificación:
5.0

Wonderful experience. When I arrived I was greeted and shown to my unit. The whole thing was clean and friendly and fast. Could not have been better. Gracias.

nathan a. | Reservación
Clasificación:
5.0

Great service

Michelle V. | Reservación
Clasificación:
5.0

They are every jod Thank you

JULIAN G.  |  Overall Experience 
Clasificación:
3.0

we reserved a unit for our daughter and she did move into that unit.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Convenient and close to where I live. Will rent here again when I need to.

Privacy R.  |  First Impressions 
Clasificación:
3.0

They were fast and friendly. Made it very easy.

Privacy R.  |  First Impressions 
Clasificación:
3.0

I ended up not using the facility, but though the entire reservation process was very smooth.

Privacy R.  |  First Impressions 
Clasificación:
1.0

bottom of the barrel storage facility

Privacy R.  |  First Impressions 
Clasificación:
3.0

Showed up and there were no units. Manager found me another facility that was twice the price. Disappointed with the website. Says 24 access, but it`s only 9-5. Will not rent from uhaul next time.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Very good service. People were all knowledgeable and helpful. Only fault, is that they were not ready for my move in. Doors were off the storage room.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Indoor unit, not climate controlled: Vents provide outside air. Another unit was being remodeled, I worried my stuff wld get dusty. I covered it, though, and was ok. Staff was flexible and courteous

Privacy R.  |  First Impressions 
Clasificación:
2.0

employees have been helpful

Privacy R.  |  First Impressions 
Clasificación:
3.0

I did not use the facility.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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