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Rajendra R.
Customer Reviews for A-2 Service Station Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I hired 3 movers for $200/hr ... the truck was not there when I arrived at 9am ... I was told it was still with the previous renter ... first I was told it would be 15 minutes late ... after waiting, I was then told it might be one hour ... they did not return the truck until 1pm ... the UHAUL late penalty is not a deterrent ... you need to have a $100/hr penalty or more ... and they should also pay the full rental costs of the customer who is inconvenienced
Dickens C.The clerk was very helpful
Nathali R.I actually said to my wife "Wow Uhual's impressing me with their customer service" I had to change my reservation last minute - and ya'll were on top of it. Even called me back while I was chatting with someone who was giving me wrong information - to tell me that you didn't have availibility for what they had told me there was. The lady at the location was also very helpful and kind - i was honestly in shock, not because of bad expectations, but because there is such a lack of simple, kind customer service - which seems to be lacking in almost every service industry these days. Gracias
Elkin T.The store clerk has been very courteous and reliable since my first rental at this location. I forgot her name but she a young Greek woman.
MORRIS B.Great friendly service!
SHAWN E K.Alba was amazing! She really worked with me by getting me the Uhaul rental during a holiday weekend. We really appreciate her and the service! Gracias
sharlette W.Attendant displayed courteous attitude
STEPHEN I.I was very happy with my service alba Was very friendly and helpful. Everything was done quickly and on time Thank you
JUAN C M.The customer care was 100%.she was sooooooo nice.she really explained everything into detail.â¤ï¸â¤ï¸
Kwame B F.the person on site said the woman was not on site I asked him questions then he asks he who told u leave here a woman called me and gave me Burke ave as a drop off spot the woman was called and the guy ask me for the keys...
TRAYVON T.The lady was very helpful in choosing out the truck!
Maria P.Excellent service very professional and pleasant.
Thelma B.We did not have clarification on the insurance as I have it on my personal vehicle and did not need it. However I was charged and they are so helpful I didn't want to cause confusion
theresa E.They need help at the counter. Too many customers needing the gas attendant. Can't be in two places at once. But he did try!
Gene L.No problem
Iris N.The representative went out of her way to accommodate me!
MIGDALIA G.Quick and efficient
YOVAN S C.Clerk only giving attention to her phone then was extremely rude and unprofessional having the most horrible attitude and unkept appearance. When told that there was any gas in the truck was instructed to put some in or go down the block to the next U-Haul station and try to get a truck.
ROBERTA J.Clerk was argumentative and rude
Jennifer G.