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Brett M.
Customer Reviews for A Storage Depot Management LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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We rented a pickup truck and could not have been happier with the service we received. We dealt with 3 individuals at this Primos location: John, Matt, and Cortney. All three individuals were professional, courteous, knowledgeable, accommodating, and are a credit to your U Haul organization! We would definitely rent from your company again based on the service we received. Only one small negative - the truck smelled of cigarettes- ewwww!
Melody B.That staff was very nice and professional.We were in and out in no time.
Melissa M.Workers were very friendly
Robert F.Everything went smoothly with truck Thanks Uhaul
Annunziata P.Great service
Richard H.Great customer service, clean lobby and easy to get to.
dan D.Fast, accurate, and knowledgeable peoples.
Khani D.All was great!
Carol L.Storage Facility I rented from and Truck I Tented was great. Marge and Nate at 1800 Go Uhaul were great. Two people I spoke to at Local Philly Scheduling were NOT great. One women I spoke to was rude and nasty anytime I questioned the info she had (which was incorrect info), the other gentleman I spoke to gave me info I needed but seemed like I was bothering him by calling. If the first woman I spoke to at scheduling took the time to listen to me we would have determined what the scheduling issue was initially and this would have been an overall excellent experience.
Daniel S.Nothing, everything was great
Angela R.Very well run office. The two employees there at the time performed their jobs as if they actually knew how. Thank you to them
Kenneth E.Provide a secured kiosk in a booth to check in for the trucks after office hours, as well as check out to return the trucks. Customers to be be given secured access codes to the kiosk, or have bar codes on their phones to access the booth and kiosk. The phone check in and out can sometimes be time consuming as the networks could go bad at some of these locations. I had some troubles briefly but succeeded eventually.
MUSTAPHA A.Everything was great
Camille F.great drop off experience.
Jonathan N.Was great as always
Geoffrey C.You need to let a customer knows after he/ she had used the U-Haul and when extra miles. Not to come back after some times to rent and then; cannot approve for the usages of the U-Haul. only because he/ she did not make such payments for the time it was used first.
Lamin T.They said I would get an email receipt, close to twenty hours later and I still haven't received received the receipt.
Louis M.I was charged for fuel even after I refilled the tank. estimated cost went from under 400 to over 650 and I paid for gas... outrageous
Alek F.Nothing John and Mat are great
Geoffrey C.The entire process was flawless. The gentleman at the front desk was very nice and professional and I would definitely use this service again.
Jacqueline M.Keep up the good work.
Anthony B.John made my experience very pleasurable. He was kind, patient, accommodating and professional
Annette T.I had a wonderful experience. Help me when i needed to rent the u-haul for another day. Called me to inform me that i left my storage key in the truck. I really appreciate that. I will recommend to anyone that would ask for a u-haul services. Thank you Tamika McClary
Tamika M.Overall I had a good experience. Check-in was fast and easy. The Manager explained to me what I needed to know and the same can be said for the return. I would definitely rent from here again.
Brian O.Great service. Very convenient opening and closing time.
Ronald M.Pending transactions ; take payment right away.
Derrick L.John was awesome!!!
Stephen S.John was very helpful and pleasant, I'd go back without hesitation
DARRYL W.3rd time , I rented a u haul from the same location. Very good service.
RICHARD S.Nothing, you've provided excellent service!
STEPHENIE H.Rude manager, anxious for returns doesn't let you take your time with trucks. he kept calling me to return truck was rude and argumentative when I brought truck back
Stephanie M.Can't think of any improvements needed! Perfect UHaul experience!!!
MELINDA L.As always we give thanks!
AALIM M.Courteous staff
KEVIN R.Check-in was seamless and I was in and out. Both employees were helpful
Brittany S.Jon and Matt went over and beyond . They both have great customer service skills and made sure I was okay with the truck before I left the yard . Very clean location and very Friendly
ANTHONY K.I rented a trailer. You need to have front landing gear on the trailers. It's to heavy to lift off the hitch by yourself.
Geoffrey C.When a customer goes a total of 13 miles they should not be charged 10.00 for gas. Even at 10 mpg @ 3.50 it is 3x the cost.
WILLIAM K.Fix times online but customer service was excellent when they arrived
AARON S.The lady at the desk was amazing. She was really friendly and helpful. We need more people like that in this world.
MOHAMMADTAREKUL A.More customer parking would be good but that's not anything that could be easily done.
Carl H.Nothing everything was fine.
WILHEMINA P.Everything was good
George D.The young lady Shy was pleasant and very helpful
Denelle M.The day went so smoothly and uhaul was a huge part of it. Thank you so much. I will definitely recommend UHaul and I will use them again.
Marian F.