Very professional service. Mark took the time to explain everything about the install and to make sure everything was done correctly. Thank you, U-Haul.
Greg VorreyerCustomer Reviews for U-Haul Moving & Storage of South Lake Tahoe
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent staff always doing a great job keeping the facility clean and organized. Thanks Uhaul for always having the equipment needed for relocation
SHAUN BENNYeverything went smoothly, all contents arrived in perfect condition.
Jeff FountainA big thank you to Jason, Mark, Dakotah, and Tyler. I'll definitely be renting from this smoothly operated location again!
Alec OchoaDakota and Alec were both amazing! I’ve rented a few times from Uhaul over the years and Dakota did such a great job setting me up in a very time sensitive need due to a recent snow storm in Tahoe… without his amazing help & support, I would have not been able to move. Alec also did a great job on my return. Both friendly, engaged, and very helpful. Thank you so much, I will definitely rent from this location again!! - Eric
Eric DavidsonThis experience has always been the best for life is filled with this and that. In which case should one need any of the doo-hickys that go along with moving U all at You haul gottit
kevin brosnanTrailer was full of snow had to spend close to an hour of my time to clear it out
Aaron OrtegaThe assistant manager was very helpful. When I realized I had reserved the wrong size truck, he quickly helped me get the correct vehicle. He was kind and positive through the experience of checking out and of returning the truck. The office was clean and tidy. Unfortunately, the truck smelled of cigarette smoke - but I imagine that is difficult to prevent! Thanks for having the perfect solution to our moving dilemma!
Kim ErtleGood service , nice guys
robert HembreGreat customer service. They were kind friend and very helpful.
SARRAH GRIFFISat this time there is nothing to improve upon.
william walkerEverything was top notch at this location. Smooth check in to secure units and smooth check out when we were finished. Tyler, Mark and Jason were friendly and helpful every time we went into the units. Highly recommend using this location.
Robin Garcia | Overall ExperienceNothing- transaction went smoothly. Clean truck with no problems. Thank you South Lake Tahoe staff.
Robin GarciaGreat customer service.
Dylan Hearn | Overall ExperienceStaff extremely helpful
Dru BlairNothing. Alec was great to deal with.
Robert BuntinExcellent customer service,. we had a good experience.
David WILLIAMSThe truck broke down almost immediately. Instead of sending a tow truck, they send a mechanic. That took 2hours. Then after the mechanic showed up and left it took another 3 hours for a tow truck to show up. Not to mention the customer service. Just people sitting at home saying how sorry they feel while we sit in the middle of the road with a full truck for 5 hours. Should have just got a trailer and pulled it with my Duramax.
John FullerThe two guys working there were friendly and helpful.
Jason PollardWe are extremely pleased with the entire process from the moment of reservation, to delivery, to pick up, to delivery again and then pick up and with the customer service calls in between!!!! The girls who delivered and picked up the crate were so great, accommodating and kind. Everything was on time and they were gracious when we asked for more time. Customer service always worked with us to please us. Our things arrived safely and in tact. We are so HAPPY that we chose to spend the extra $ to rent a container instead of a trailer. It is worth the $ to not have pulled a trailer cross country with snow and wind storms. We would do it again if we had to, but I hope to never. one again, lol. Customer service rocks, btw!
Angela hookCan’t remember the guys name who received me in Tahoe but he’s doing a great job and good customer service. Hopefully you guys reward him🤞
James PurdyAn amazing group of people in the South Lake Tahoe office. Very helpful , nice and caring group you have there. Thank you again for everything.
Sarah Sheldon | First ImpressionsThe Staff in the office in South Lake Tahoe are absolutely amazing. The friendly , nicest people that go above and beyond for there customers. Great group of people. Thank you to the entire staff for all you have helped me out with.
Sarah Sheldon | Overall ExperienceAwesome location Awesome Staff.
SHAUN BENNYN/A
YAQUELINE RODRIGUEZPADILLADakota was awesome and so helpful! check in was easy and I was so grateful they were open on a holiday (New Year's Day). I would recommend this site and Dakota to anyone......I really appreciate the awesome customer service. Dr. Leanne Hawken
Erik OlsenThe team was very helpful. No BS. Respectful and fun to work with. I do not think I could give anyone a higher score. Excellent Customer Service !!!
Arthur PittockBoth employees I deal with were very helpful and accommodating!! Would highly recommend them & this UHaul location!!!
dottie savilleI can’t really think of anything
Richard DibbleAlways had great service here
Roderick MacLeanService was excellent. Took much less time than I expected-exceeded my expectations!!
Thomas BarnesUHaul delivered in spades. My construction project went longer than planned and I needed a temporary space for some belongings. I had already scheduled the move from my Bay Area office, so when I dropped the UHaul truck off up here, I stored my stuff. Dakotah made this unexpected, and inconvenient, hurdle an absolute breeze to clear. Storage space was clean, and there were plenty of moving resources available to unload and load my stuff with ease. Sign up and check out processes were a cinch. I don't have a need for storage now, but I will continue to highly recommend UHaul Storage in SLT. Fantastic experience from beginning to end. Dakotah will answer every question to help you!
Lisa Olson | Overall ExperienceI have used these guys many many times in the past and they are the best anywhere.
Joseph LeavesleyPerrrfection! Thanks Dakota, Justin and Alec!
Scott ForrestTyler and Mark were great! Tyler's customer service over the phone to get me set up with the reservation and all of my needs was awesome! Mark was great in getting our rental ready fast! Thanks all!!
Kenzie Meisenburg | Overall ExperienceMy experience today with the 4x9 trailer was excellent.
STEVEN PEGELTo improve? Well to keep it "excellent", continue to offer the great office hours 7 days a week, continue to staff with real life fellow humans, maintain this quality location and storage facility!
Sandra RivesQuick and easy
Rogelio CastanedaEach representative was so helpful! Gave us a tour, explained how to securely access our unit and the storage facility. We haven't moved anything in just yet but it is happening this week!
Sandra Rives | First ImpressionsI applaud you staff, the gentleman was courteous, efficient and generally a pleasure to work with
Josephine MendozaThe staff was friendly and helped with an issue I had at another location.
timothy linkService upon drop off was great!
Michael ClemensEvery time I rent at this location, the people have been so kind and so helpful and knowledgeable. :)
BRIELLE WHITNEYVery friendly staff, very easy to do business with. Keep on the good work. You helped me complete my move in a timely manner. Thank you.
Herve GOGUELYJason, GM at this location is great. Good communicator, and always flexible to my needs. It’s clear he cares… make sure you take care of him… he’ll produce more revenue and maintain great customer satisfaction.
Curt MannNothing. Online reservation is simple to set up and pickup at the SLT U-haul is always fast and easy.
Carla FrisbyYou need to make sure that the local Uhaul has scheduled employees before you give out an appointment. i went twice to cancelled appointments. I asked the local manager to reschedule, He said that a corporate, over the phone person should not commit times nor product without first confirming with the local manager. Point taken. The work and product worked out fine, and we are pleased with the final result.
Mike ShreveJust keep up the good work. God bless
VALERIE BRIDGESTop of box roof leaked just Destroying boxes and pictures along with clothing. motor ran good inside of truck Cab Was good. back of truck needs repair from Leaking and pouring water inside. I now have to replace 3 dressers, 2 entertainment centers and a lot of clothing and pictures. I hope I can get back.
aaron harrisFriendly service.
Laura SimoneI know from professional experience how difficult it is to find and keep good help in a small town. Both of the men who helped me were caring and resourceful while still following U-Haul policies and procedures. Actually, I was surprised how SMART these men were and wondered why they weren't working in a higher level job! BUT, I'm glad they weren't! My Thanks to them...... sorry, I forgot their names.
Joyce Ann TritschMuy buen servicio.
Carla Massiel Mirabal FranciscoConvenient location to rent the van. Was able to get the van rented timely which enable me to get the work done in one day.
CHARLES DAYThe transmission kept jumping aggressively while going down hill. Other than that everything worked fine.
John FullerGood guys very friendly
Carlos MunozI proper level of staffing and helpful employees.
bob niedermeierNice facility, clean. Entire Uhaul facility is too small, limiting parking is a pain, truck being cleaning in middle of driveway. Expand facility so truck rental services has more space and add parking for storage uploading
Michael Garipay | First ImpressionsJason the manager was great
Judith ColomboStaff @ this South Lake Tahoe facility are extremely professional, courteous and super friendly. Top to bottom, they made the move-in process simple and accessible. Hands on support is readily available. The young man who got me set up was knowledgeable, kind and genuinely helpful. The facility is exceptionally clean! Highly recommend.
Lisa Olson | First ImpressionsManaging vacation rentals, we use U-Haul frequently. The employees have always been super helpful whether we’ve rented a trailer or a truck. The South Lake Tahoe location is great!
Steven BLACKThey were way too busy to bother with customers. Very rude. The manager refused to give me a receipt until I came back later and refused to leave
Christopher KilcoinDidn’t have to wait for my trailer within in ad out in 10 minutes the same when I returned! Excellent service
chris johnsonMark, Dakota and all were great to work with.
Michael CateCalled on 10/19/23 to rent pick up for 10/20/23 in afternoon they said can pick it up on 10/20/23 at 1145 when i got there they said my reservation was cancelled on 10/19/23 because i didnt pick it up on that day after talking with them at puckup location they were able to get me the pickup for today they could of said sorry you lose but instead gave good customer service which is very rare today truck was great just what we needed for getting our job done all was great except for someones slip up probably at reservation office
shawn agnewI booked an appointment on the phone with central reservations because it is next to impossible to talk to someone locally. I paid extra money to have my parts delivered for my appointment on 10/10. I drove 30 minutes to the location to confirm my appointment and was told the South Lake Tahoe does not install hitches on Mondays or Tuesdays. I needed my hitch on for a project on 10/11. So, not only was I inconvenienced, it also cost me extra money I didn't need to spend on shipping. I was told several times that someone would call me to schedule and confirm the appointment and I NEVER received even ONE phone call. I would say that customer service is NOT a priority for Uhaul.
Kelly Drewelow ScanlanI rent a 6x12 back in Nov 2021. Nothing but bad bad service. Had to drive to Reno to get my trailer right before I left for a 14 hour north. This time I was coming back home and Tahoe U-Haul could not have been better. The 1 month free storage unit allowed me time to go through my stuff and bring it home as needed. Thanks U-Haul.
NANCY JONES-KRETZSCHMAR | Overall ExperienceThe gentleman who helped us in the office. Was amazing treated us very well. Extremely satisfied.
Faleena AdamsThe general phone service needs updating or someone that can fix it so that if I want to call directly to your office it doesn’t go to national or whatever that does because I ended up in a loop several times and I rent from UHaul quite a bit anyway somebody needs to look at that your crew is great there’s no doubt they were understaffed and overloaded with customers but I waited patiently for about an hour and I ended up getting a pick up because they didn’t have any so overall I got to use the rent the truck and I was happy
John VargasSuper easy I mean super easy didn’t even have to go in the office and very clean I will come back for sure
Michelle Vargas | Online Move InJudgemental and not completely honest
Jeffrey Curtis | Overall ExperienceMove in was straight forward and well explained
chelsea robinson | First ImpressionsThanks for the excellent service!
Annie FISHER | Overall ExperienceThe directions weren’t clear at the beginning, but after they walked me through it, it was very easy.
Jeanna Rangel | Online Move InThe staff is very helpful and knowledgeable, I really appreciated their time and help! :)
TANYA DIAMOND | First ImpressionsOur house burned down on Apr 11, 23 and one of the associates Mark? Was very rude to my son and myself. I reported this before, but feel I should do it again because I had to see and deal with him throughout my stay at Uhaul.... Due to the way he treated us I think he is a liability to your company. Eric the area manager was very kind and understanding to our situation and what happend with the associate, and all of the other employees were nice and helpful! Especially Linda and Savannah!
Annette Hutchinson | Overall ExperienceThe parking should not be full of employee cars and cars left for weeks at a time. Usually a real pain to get the one parking spot open for storage customers
Nicole Williams | Overall ExperienceRusty was great he gave excellent customer service walked the property showed me how to access storage unit explained security for property guy is awesome he deserves a raise.
DANIEL MARSHALL | First ImpressionsA man was living in his unit two doors down from me and the staff knew it and let it continue the entire month while I was there and when I brought it to their attention they did say they’d take measures to limit him yet he should have been evicted and they knew he was living there. He had a chair, a bike and was playing music and sleeping there. I saw him at all hours I believe it was 2265. The last time my husband rented there on the first floor back in 2020 there was another man living there as well. Seems UHaul doesn’t uphold their security and allows people to do whatever. They see someone check in and stay all day and do nothing. He should have been evicted not allowed to stay. He was bathing in the bathroom as he had towels and toilet paper in his unit and it was decorated like a bedroom inside. Upsetting to say the least that IHaul knew and did nothing.
catherine fatino | Overall ExperienceThank you for taking care of me and for helping employees that made it easy to work with
chris Saenz | Overall ExperienceYou guys are so rad! I really appreciate all the help! It's nice to see bigger business still treat the Lil guy with respect and understanding! Thank you much!
Crystal O'Rork | Overall ExperienceThank You !!
ALANA thomas | Overall ExperienceYou guys have been great to us for years. Can't say enough good things. We recently got a second storage unit and when I called to pay over the phone the lady could not find us by our phone number - seems like our contact info didn't get attached to the second unit. Also, didn't receive a payment reminder email for the second unit Tried to set up the app but it stalled at the password page - didn't seem to like any password I picked. Those small details aside, you guys are great!
Robert Kennedy | First ImpressionsThank you! My garage collapsed and your staff have been so very helpful.
ANNETTE RUSSI | First ImpressionsEveryone is very helpful and friendly...
MARK BEAUDOIN | Overall ExperienceGreat service and pricing. Very happy so far.
Ian Brennan | First ImpressionsSouth Lake Tahoe U-Haul is by far the cleanest and nicest facility. Easy access. Elevator and free carts to use made the entire process go smoothly. Thank you to Mark for helping me find the perfect size storage unit and a special thank you to Travis for helping me with my checkout. Top notch 10-star customer service! Wishing you all a prosperous New Year!!
melanie rauilston | Overall ExperienceMark was exceptionally helpful and very professional. The rental process was easy.
melanie rauilston | First ImpressionsSavanna is awesome. Rick H.
Rick Hofheins | First ImpressionsStorage and rental facilities were amazing. Corporate was terrible to work with. Left my Wife and I stranded for 5 hours in the dark in an unknown place to us. Unacceptable.
rain davidson | Overall ExperiencePricing is a little high.
Craig Magnuson | Overall ExperienceStaff was very helpful and recognized locals in need. Super super supportive and very reactive. 5 star rating! Savannah has been amazing! She is an extremely compassionate and flexible representative who cares about locals and the crisis of housing and moving. You need to commend all your staff. I was treated with respect, kindness and professionalism.
anne obradovich | Overall ExperienceGreat facility. Always warm, dry and well lit. Helpful staff. We’ll managed.
Susan Chandler | Overall ExperienceEJ (Ed Jr.) was very helpful and very kind. He explained everything and answered all my questions. He was very patient and informative. He showed me how to use the pass card and lock. A great experience. I would recommend to all my friends.
Cathy Hunn | First ImpressionsEvery employee was very friendly and helpful. Thank you very much!
Douglas Falkanger | Overall ExperienceEvery staff member was incredibly kind and helpful. This was the first time I had ever used a storage unit and they made it so easy and convenient.
Veronica Coronado | Overall ExperienceThe crew in South Lake Tahoe does a fantastic job. Keep it up!
BOB ALBRECHT | Overall ExperienceI would recommend this place all day long seven days a week excellent service in accommodated by needs thank you very much
frances tallerico | Overall ExperienceEJ, Linda, Savannah, Mark, Arnel, Chelsea and Travis are all Amazing!!! They are professional, efficient, and most importantly, they are extremely kind and friendly which is so appreciated when you are in the process of moving! Thank you to you all!!! Lorie - Loreen Costanza-Major
Loreen Costanza-Major | First ImpressionsSo far, great experience. Staff has been very helpful and friendly. Access to building is easy and convenient. Staff member Savanna has been highly professional and attentive. She doesn’t miss a beat and runs a tight ship. Definitely recommend uhaul storage, and definitely recommend Savanna to help with a smooth transition.
scott gould | First Impressionshave been doing business with uhaul for over 50 years and Travis and Savanah r the best people I have ever met or had the pleasure of working with.
Michael Weber | Overall ExperienceEK, I think his name is actually Edward, was a super help! He was able to help me return the rental at my storage site because the return had been set-up at a facility closed for a personal holiday. EK saved me time, money and frustration.
Stephanie Carroll | Online Move InTop drawer service.
angela winslow | First ImpressionsI can't say anything bad about the crew at South Lake Tahoe U-HAUL!It is my "go to place"from rentals to propane.
Mike Peternell | Overall ExperienceWaiting in front desk took a while but overall was great experience
Daniel Solis | First ImpressionsCheck in process was quick and easy. Looked at the unit before purchase. Great experience.
April Harvey | First ImpressionsI always felt that my belongings were safe and secure with UHaul of South Lake Tahoe! The security was great and the facility being climate controlled was very important to me.
james hollingsworth | Overall ExperienceManager and staff were all great. They took very good care of me I'd recommend to anyone. Thanks!!
TESSA RICKARDS | Overall ExperienceStaff is extremely helpful and friendly. They helped with all our packing needs definitely will be using them again
Jeanne Gonzales | First ImpressionsCrowded , busy and short staffed yet service was provided in cheerful, helpful and competent way. Excellent🤗
Roberta Fleming | First ImpressionsRudy was exceptional under pressure. I admired his patience and friendliness.
SABINE LITTEN | First ImpressionsLinda Baumbick was extremely helpful and accommodating. She and the rest of the team at Uhaul South Lake Tahoe made my experience a fantastic one!
Glenn Gertler | Overall ExperienceCame into office did paper work and after was shown unit location and how to use security access. The storage on second floor was not manageable for its purpose. I rented Monday and returned unit Tuesday. Printer broken in office I wasn’t able to get any paperwork and I was only emailed receipt no contract. I would like a full refund for what was paid. Maybe customer should be shown unit prior to doing contract?
Cynthia Wigart | Overall ExperienceIt won’t work for me upstairs I moved a few boxes in and then moved out this morning. The manager Travis tried to pull up my contract but couldn’t print or find. I cancelled in office within 24 hours Can you please start refund for month rent 530-318-3603
Cynthia Wigart | First Impressionsall was good.. the only thing that a small problem. they wanted me to send them a picture of myself but the link had expired. so i could ,not send it
ken reeder | First ImpressionsI moved out of my storage and instead of getting a refund I was double charged and they held my funds for 4 days before they gave it back. The prices are already higher then anyone else's on town too, which is why I moved.
Jessica Ramos | Overall ExperienceTravis Robinson was a excellent worker and showed me where my storage was, he was such a great help!
Yvonne Cristea | First ImpressionsThis storage unit is exceptional and the staff are very helpful!
Tyler Nesbitt | Overall ExperienceRusty, Marina, and the rest of the crew at South Lake Tahoe were always friendly and helpful. Great people!
robert sanders | Overall ExperienceThe transition from online, to moving into the unit was just simply easy. It truly was a great experience! I have never had such a simple experience that will definitely be remembered. I am very pleased with my experience.
Betty Pulido | Online Move InLightening fast to get signed up & everything perfect! Wonderful customer service. Very secure facility- I accidentally set off the alarm once & WOW' SO LOUD! Cameras everywhere. Best storage facility I've ever used.
Cynthia Sullivan | First ImpressionsThanks for the great service - all went very well.
Ezra Jedidiah Roizen | Overall ExperienceRusty Cooper was more than helpful, Above and beyond
David Yerkes | Overall ExperienceClean, climate controlled
Patricia Velez | Overall ExperienceBy far the best Uhaul location I have ever used. Thanks Abe and everyone. Ganz gut.
Daniel Meaney | Overall ExperienceGood service
Arnell Hightower | First ImpressionsVery clean and secure.
del peuse | Overall ExperienceExcellent service but line was long due to the wait, under staffed. Please hire more workers.
Patricia Velez | First ImpressionsVery helpful and friendly staff!
KIMBERLY HINKLEY | First ImpressionsThe only issue is not enough employees, no fault of theirs no one can get employees these days! The owner /operator is wonderful!
lori gomez | Overall ExperienceThomas was especially helpful. We were so glad that the reservation we had made on 7/2 for a 5x10x10 unit was still available when we arrived on 7/11. We had been told at reservation we would not be charged until we moved in and we weren’t. We were SO thankful fir the carts and the level of security. Several years ago when an electric gate was broken for many days at the Public Storage in San Jose we and others had our units burglarized. We are very excited about our move to SLT.
Bobbi Hall | First ImpressionsVery easy to reserve and rent. Units are well-kept and I feel comfortable leaving my things here
Jake Braun | Online Move InThomas is excellent! Very communicative and helpful. Wish all companies could have a Thomas on their managment team!
Anne Eyler | First ImpressionsGrand service on Tahoe
Daniel Meaney | First ImpressionsVery nice storage facility!!
David RAINWATER | First ImpressionsThomas Voight and Rusty Cooper were both amazing. Thomas always has a smile, is very patient and helpful, and goes out of his way to provide great service. Give the man a raise or a bonus, he deserves it!
Christina Sauve | Online Move InIncredibly helpful and willing to go above and beyond to problem solve. Very grateful to management and the team working there.
Lindsey Baker | First ImpressionsRusty, Thomas, and Taylor, as well as anyone else that I have had the opportunity to encounter were always very helpful & courteous. Thank you!
Kara Mosteller | Overall ExperienceThrilled to get a unit at the Best Facility in town. Had to be patient. Thanks Rusty. Jo.
Paul mutz | First ImpressionsRussell Cooper was very helpful and his customer service was great! Thomas (can’t recall his last name) was also above and beyond with assisting in my unit! Very happy with service both provided. 👍👍
Garrett Agost | Online Move InWe had an excellent experience with South Lake Tahoe UHaul storage. We had our items in storage for almost 2 years and the area is temperature controlled, never had any pests and always very clean. We would definiltely use this storage again. Some may think it is on the expensive side, but it has been worth the peace of mind for us to know our items were safe.
Debra Reisenthel | Overall ExperienceRusty was very helpful and accommodating to my storage needs. Facilities were clean and well maintained.
tracey danig | First ImpressionsRusty was very helpful, the facility is clean and accessible, and check in was quick and easy.
robert sanders | First ImpressionsRusty was extremely professional and compassionate. The process was simple and he provided a thorough explanation. Everyone was so kind and friendly. I was especially excited about the elevator to access the facility.
melanie raulston | First ImpressionsThomas is a great member of your crew! Always helpful, kind and professional.
ginger flairty | Overall ExperienceStaff was great.
Tara Ellis | First ImpressionsThe person that help me was very friendly! He explained everything to me how it works and what to do. Nice customer service. 😊
Blanca Torres | First ImpressionsIt’s a really nice place and building and everything and everyone is great but it would be so much better if they could put a couple TRASH CANS in front of the storage unit building and I don’t mean dumpsters but your basic trash cans for when people need to throw away there used lunch bags or some napkins, just things of that matter is all.
Megan Weed | First ImpressionsThe staff was very helpful during a time of high stress they made my days a lil easier and a lil more happier. Thank you
Crystal O'Rork | Overall ExperienceI have uhaul worst place ever mother fuckers auction off all my belongings my whole life and 3 childres personal belongings things that are priceless family photos our dogs ashes we got stuck in the elevator and fire department had to come g et us out I hate uhaul horrible place on earth
Crystal Scott | Overall ExperienceThe manager Rusty is very competent and hard working. I would recommend this facility to everyone.
ross diehl | Overall ExperienceThe service and helpfulness of the staff here is exceptional. Thanks especially to Thomas.
Joann Haight | Overall Experience“FIVE STARS”; This place was great to me. Used it for last couple years and they are always helpful. They get busy. If you are patient and respectful, they will absolutely treat you the same!
Jamie Guajardo | Overall ExperienceNice, honest and kind people.
James Gruss | First ImpressionsRusty and crew at Uhaul are awesome! Very friendly & helpful. Would recommend this storage facility and use again!
Andrea Marion | Overall ExperienceThomas is always very helpful, and professional. I have two units here, because of his excellent service.
silvia jackson | First ImpressionsRusty, Thomas and the entire team at the South Lake Tahoe U-Haul took care of all of our moving and storage needs. They were always professional, helpful, and kind. They found us the right size trailer when we needed one and arranged for us to move from our U-Box to a large unit and then a small unit as our needs changed. We will happily do business with them in the future.
lenore twomey | Overall ExperienceRusty and the rest of the staff were always available and accommodating. Made me feel comfortable.
ERIC SPEKNER | Overall ExperienceSuper clean, great staff
CHARLENE MOORE | Overall ExperienceWhen trying to call it’s not unusual for it to take 20 to 30 minutes before you talk to a live person. Kinda frustrating but otherwise a very friendly staff and location is user friendly.
Dean Morgan | Overall ExperienceThis was our very first time renting a storage unit and we did some online research of reviews for all the local storage units and had concerns with security, weather protection and clean units. Russell showed us the unit first and went over the security and advantages of having an indoor temp controlled unit and put our minds at ease so it was a no brainer to rent a storage unit with you. Russell was very helpful and the transaction went smoothly. Thank you again Russell :)
Donna Ford | First ImpressionsRusty is amazing, he is great and professional!!
Marsha Sokoloff | First ImpressionsOver charged more than once. Raised rent twice. Did not check me out of my unit for 5 days after it was cleared out. Do not rent from this uhaul.
JASON NAVA | Overall ExperienceStaff was always helpful and accommodating when setting up original agreement, and made it easy to transfer to a smaller unit when my needs changed. Very secure and accessible facility, conveniently located.
Steven Andrade | Overall ExperienceThomas was very helpful.
GARY WHITESIDES | First ImpressionsRusty and Alex were wonderful to deal with, both were kind, efficient and professional. The facility is extremely clean and very well run. I would highly recommend this storage facility! Look no further this is absolutely the best one in town!
francesca stone | First ImpressionsGood
MAUREEN HARRISON | Overall ExperienceJust an overall great experience.
Reynold Valencia | First ImpressionsVery clean facility and knowledgeable and helpful employees
Christopher Raboin | First ImpressionsIt was a little unclear about having to check in at both keypads and the having to check out as well. Some folks have swipe cards. How do we get one?
Susan Chandler | Online Move InGood experience
neal krider | Overall ExperienceThanks for everything. Stay Tahoe friendly and Safe!
GARY CULWELL | Overall ExperienceI have never walked into a storage facility that was so clean. It practically sparkled. It smelled clean! I was seriously taken back at the cleanliness of the facility. There is a woman that was maintaining this facility and she was professional, super curious and it appeared that she LOVED her job and had pride over her work. The whole experience was ojtstanding!
kerry oster | First ImpressionsBest U-Haul I have ever experienced
Robert Diego | Overall ExperienceYour employees were very, very courteous and helpful during my storage rental for four months.
Ray Warneck | Overall ExperienceEverything was very easy and nice to complete.... I enjoyed my experience!!!!
Molly La Breche | First ImpressionsThis is a very busy store and therefore you should not be in a hurry. I guess I should use the online checkin next time. Very nice place and Thomas was great as well as Rusty.
kimberly nesbitt | First ImpressionsU-Haul was clean, warm, and easy to use.
Mark Lyon | Overall ExperiencePerson at front counter was super helpful and nice.
Genti Cuni | First ImpressionsThomas, the asst. mgr., was extremely knowledgeable and very helpful.
ROYAL GARDNER | Overall ExperienceThe staff were professional, respectful and assisted me with my appointment right away.
William Lightfoot | Overall ExperienceVery helpful and friendly uhaul staff! I would definitely recommend this location.
Tiffany Sheets | First ImpressionsThe agent that assisted check in was excellent.
Brian Marshall | First ImpressionsThe staff was very friendly and helpful
Jeremy Miller | First ImpressionsAlways excellent service with friendly helpful empkoyees.
mary cooper | Overall ExperienceExcellent service and a clean, well managed/maintained facility. Would recommend.
Karl Voigt | First ImpressionsOutstanding service every time I have rented from them. Highly recommend!
jo hearn | First ImpressionsGreat place
Loren Albin | First ImpressionsStaff is always helpful. Unit is easy to access.
Steven Andrade | Overall ExperienceFacility is clean. Staff is very helpful and efficient. Move in was quick and easy.
Steven Andrade | First ImpressionsFast and easy
Sara Cutuli | First ImpressionsVery good crew always helpful when needed.
Dale Turnage | Overall ExperienceI am a repeat customer that has spent a lot of money with your business. I rented a 10x10 for 1week while my house was being repaired. Upon moving out I was told no pro rates. Charged $250 for 1 week.
Chris Vincent | Overall Experiencevery clean. very helpful to have access to furniture carts
peter wolcott | First Impressionsawesome service and super clean facility .
Victoria Clark | First ImpressionsThe facility was very clean and the staff were great. I would recommend people to this facility.
Raymond Lee | Overall ExperienceGreat facility and great staff.
Patsy Jansen | First ImpressionsYour Tahoe facilities are state of art.
Randy Farnsworth | Overall ExperienceThank you for this wonderful facility and providing excellent service! Tahoe is lucky to have such a first class storage.
Stacey Barsema | Overall ExperienceIt was always a pleasure to deal with the staff at the South Lake Tahoe U-Haul Office! The storage unit was clean and easily accessible. It also felt very secure, and 24/7 access is only $10/month.
laura chappel | Overall ExperienceFacility is clean and secure. Staff is excellent in terms of knowledge, courtesy, and helpfulness.
Steven Andrade | First ImpressionsNo additional comment
FELICITY neel | Overall ExperienceGreat experience, our unit was very clean and stayed clean. Employees were helpful and prompt.
aubrie williams | Overall ExperienceAbove and beyond! Rock stars as employees. I spent a year in South Lake Tahoe, the best part of that time was my experience with the awesome individuals who run this s U-Haul location. A+
Heather Slytherin | Overall ExperienceGreat place and the service was good. Thank you.
clayton lyvon | First ImpressionsAmazing customer service! Wow!!!!!!
anthony wheeler | First ImpressionsLoved it -thank you
JOHANNA LERESCHE | Overall ExperienceThank you. I would rent again.
brian mills | Overall ExperienceHe was EXTREMELY helpfull and kind
CHRISTI MCALPINE | First ImpressionsEverything was perfect and went much smoother than expected. Only improvement would be cleaning the windshield as it was very dirty.
Paul Sterling | First ImpressionsYou
Jill Johnston | First Impressionsgreat customer service. very clean
DANIEL TIRRE | First ImpressionsReally liked location, When I first checked in, I was unable to be there to meet movers. Rusty went above and beyond to help me move. Much appreciated!
Jordan Greenstein | Overall ExperienceSo far so good.
nancy swanson | First ImpressionsNo addl comments.
gina schuller | Overall ExperienceA very good group of people who all pitched in where they could to make an annoying process rather enjoyable. I have nothing but good things to say about the staff and the experience.
Jeffrey Neri | Overall Experienceexcellent customer service. Everyone was friendly, extremely helpful and knowledgable. It was my go-to-place for packing material, moving service and storage- s0 great!
Linda Ozden | ReservationI felt that my stuff was safe. Thank you
Linda Hobson | Overall ExperienceExcellent customer service and a superior facility.
William Battenberg | Overall ExperienceReally nice clean and newer facility.
Karen Brister | Overall ExperienceHi
victor netchaev | Overall Experiencestaff was excellent and very friendly and helpful.
Paul Fritzsche | ReservationAs much as I hated paying for storage for 20 months, at least my uhaul unit made me feel that I didn't have to worry about how my belongings were being stored... it was a very safe & clean environment
linda fordham | Overall ExperienceWe were extremely satisfied with the service/expertise of this Uhaul location. The storage unit facility was always clean lit, well taken care of. The staff is EXTREMELY helpful and professional!
AMY HOBBS | Overall ExperienceVery professional helpful and friendly
chris krummes | Overall ExperienceExcellent
MASSI SABETIAN | ReservationVery pleased with my experience dealing with u haul in South Lake Tahoe. Manager was very kind and helpful.
neal krider | ReservationGreat job!!
Justin Peterson | Overall ExperienceThe facility is clean, climate control is great. The carts are a plus. Trevor got me set up. He was EXTREMELY helpful, answered all of my questions, and even walked me to my unit. Give him a raise!
Kylie Van horn | ReservationReally appreciate your help.
Roxanne Harrington | ReservationBy far the best storage facility that I have ever used! Staff was friendly and very helpful. I highly recommend U-Haul at South Lake Tahoe.
christopher zeller | Overall ExperienceJust exactly what I needed when I needed it! Highly recommend!
MARIANNE HILL | Overall ExperienceThomas is sehr cool. 👍
tommy ciccone | Overall ExperienceThomas and his team are always welcoming and helpful. We visit Tahoe and bring our bikes, which we store in a U-Box on site. Thomas makes sure that the box is in a easy and convenient area for us.
greg tucker | Overall ExperienceThanks to the staff for all your help. Thank you Tom
tom wohrman | Overall ExperienceThis is our 3rd or 4th time using this facility and they have been excellent each and every time...keep up the good work!!
kristie grisafe | Overall ExperienceI used your Ubox service and had a great moving experience. Smooth operation, no issues and both Uhaul sites provided excellent customer service. I couldn't have asked for better service. Thank you
tina sauve | Overall ExperienceThe staff members called me multiple times to keep me informed about the arrival of my u-boxes. I really appreciate their commitment to customer service.
John Duerk | Overall ExperienceEveryone there is super nice and answers any questions that I had to ask. Very well trained customer service!
Annalyse Bartley | Overall ExperienceThank you!
Vallerie Santori | Overall ExperienceEverything I could have wanted
Dain sprayberry | Overall Experience