Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dee took my reservation and was so pleasant. J.D. checked me in. Also very nice. Thank you.
Kathy C
Rating:
5.0
Nothing great people
Julian M
Rating:
5.0
Customer did not leave a comment.
Juan E
Rating:
5.0
Customer did not leave a comment.
Osias C
Rating:
5.0
The customer service was phenomenal! Thank you Meagan L and Thomas J you guys were great!
BERNETTA T
Rating:
5.0
Customer did not leave a comment.
Perry C
|
Overall Experience
Rating:
4.0
Excellent service/rates
Staff informative courteous and friendly
Tyre W
Rating:
5.0
Customer did not leave a comment.
Clifford D
Rating:
5.0
Customer did not leave a comment.
SALVADOR F
Rating:
5.0
Customer did not leave a comment.
salvador s
Rating:
3.0
work on them, overcharging a person in heaven high rates
roxanne w
Rating:
5.0
Having uhaul as our storage for all these years has been nothing but a pleasure there were times we could of used later access but other than that amazing experience we wouldn't move out of we didn't move to a new area. We always recommend friends and family to Uhaul storage
Timothy L
|
Overall Experience
Rating:
5.0
Very helpful staff: clear directions, information, and suggestions. Timely notices about rent increase and due date.
Amy P
|
Overall Experience
Rating:
4.0
The store was short staffed on the day of my visit. The store manager said this was not normal as a number of employees were out with an illness. He was very pleasant and gave us a discount for waiting longer than average time.
GERALD P
Rating:
5.0
Customer did not leave a comment.
Bobby S
Rating:
2.0
Employee named HD was very rude when I came in today on 4/2/24 to confirm my over-nifht equipment return of tow-dolly. I advised that I dropped off early since the app said I could do so, and he i.mwduately became defensive aje event stated "you must have an android phone," and that I shouldn't have done such although the app said I was clear to do so. His negative and sarcastic attitude wasn't appreciated at all and doesn't leave le with a good impression of Uhaul.
Bradley B
Rating:
5.0
Customer did not leave a comment.
Oscar L
Rating:
5.0
Customer did not leave a comment.
Thomas T
Rating:
5.0
Customer did not leave a comment.
William R
Rating:
4.0
Ease of use of 24/7 pick-up. A couple of issues I had were that the truck that was assigned to me was blocked by a tow dolly so I had to go in and ask someone to remove it. Also, the truck that was assigned to me was on empty so as soon as I drove off the lot the empty fuel warning came on. This caused me some stress, so I wish the truck was at its usual 3/4 gas level.
Joseph P
Rating:
5.0
Customer did not leave a comment.
MARIO C
Rating:
5.0
It was a good experience. The agent was very helpful. I can't think of any improvements keep up the good customer service.
Ronda W
Rating:
5.0
Customer did not leave a comment.
Maria T
Rating:
5.0
Customer did not leave a comment.
Anna Z
Rating:
5.0
I have to share, this has been one of the best locations I ever had the pleasure of working with. Adrian, JD, and the young lady that called me to extend are all very professional, pleasant and patient. I was just sharing my experience with family last night. In the last week I've rented a truck from this location 3xs and it's consistent! Great customer service and clean location. One of the cleanest!! Great job to JD and staff! Thank you!!
MONICA C
Rating:
5.0
I've used them many times. Always satisfied. Great customer service. That's why I always come back. 😌
Donna H
Rating:
5.0
Customer did not leave a comment.
GUADALUPE Z
Rating:
2.0
Train your young people, particularly a young man to remove the sunvisor from the window before starting and moving a vehicle, he literally almost hit someone and then turned around to try to blame the customer very unprofessional, and I will certainly not recommend this location to anyone
Shyra A
Rating:
4.0
The location facilities were great. The app is the issue.
MONICA C
Rating:
5.0
Customer did not leave a comment.
Sandra V
Rating:
5.0
I never have any problems here very efficient staff
heidi d
Rating:
3.0
I received a phone call confirming my return location. I SPECIFICALLY asked the agent if after hours returns were available because I NEED to return the truck the same night. They said “yes” but they failed to mention if I needed to drop off after hours the app is required. I spent 20 minutes or so just trying to figure out how returning after hours worked, and this was happening around 11pm in a new area. The actual time spent on the return was 5 minutes.
ANTHONY R
Rating:
5.0
Customer did not leave a comment.
ed c
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ROY J
Rating:
5.0
JD, Dee Dee and the other gentleman were very helpful and provided superior customer service even when they were heavily understaffed. They were amazing
Bryttnee F
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
5.0
Easy check in/out process. Really helpful to be able to do tasks online.
Nicolas C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Francisco C
Rating:
5.0
Excellent service thank you
Sergio H
Rating:
5.0
Customer did not leave a comment.
vi L
Rating:
4.0
Great experience
GARRETT B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JUAN S
Rating:
5.0
I have always had nothing but an excellent experience at this local store.
Roger O
Rating:
5.0
Customer did not leave a comment.
Adrian Z
Rating:
1.0
I was provided with information for one truck and then sent another link fir a teuck that I verified the information. The clerk who checked me in was rude saying I didnt verify the right truck. I told him to just charge me as I know that I did verify I was in the right truck. Why was rebtal $86?
Francine R
Rating:
4.0
Customer did not leave a comment.
Mike D
Rating:
5.0
Keep up the good work.
William P
Rating:
5.0
Customer did not leave a comment.
Fu-chiang L
Rating:
1.0
There was only one person working the counter who was servicing two customers at a time. The representative at the counter conducted herself like a drill sergeant in boot camp, barking orders during the whole transaction. I have never experienced anything like it at any other U-Haul location. The picture i was supposed to take would not upload on the link and no one available on the lot to assist. In addition, no one brought the truck to me as I had to find it myself. Very unsatisfactory experience.
Jay C
Rating:
4.0
Stop false advertising $19.95 to then charge over $100
Junior M
Rating:
4.0
Waited outside for drop off help and nobody around for over 5 minutes so went inside to use restroom and explained to staff/mgr that I had honked after waiting awhile and nobody came out and he responded "yes we have staff working but they don't answer to honks" rusely
Carlos L
Rating:
5.0
The employees are so special. It rare you go to a business and everyone is pleasant.
CELESTE C
Rating:
5.0
Customer did not leave a comment.
Eric G
Rating:
3.0
I don’t understand how I don’t get reimbursed for the truck when I didn’t even use it I literally only drove it one mile and when I brought the truck back the said I went 3 miles like the location wasn’t even 1 mile from the store let alone 3 so pretty much wasted $32 for nothing
Monteunia O
Rating:
5.0
Truck and ordered supplies were ready when I arrived, and checkin process was easy. Would highly recommend this location
Thomas P
Rating:
5.0
When I arrived Saturday morning at 9:45am to pick up a 26 foot U-Haul Truck, there was a substantial amount of customers waiting in line with only 1 customer service representative working. She was amazing running between two separate desks to keep the line moving despite the continuous influx of customers. She treats her work with great attention to detail and is very consistent because this is the second time I have seen her on a Saturday morning taking care of what seems the entire business by herself. She is clearly a key employee. I wouldn't hesitate to hire her for my own business.
The name on my U-HAUL is Meagan L
I hope whomever reads this takes the time to commend her as she deserves every bit of praise!
Daniel M
Rating:
5.0
Customer did not leave a comment.
Gregory S
Rating:
5.0
Customer did not leave a comment.
Anna Z
Rating:
4.0
The lady who helped us had a beautiful vibe ❣️
Velma O
Rating:
5.0
Muy buen servicio y equipo.
Atención oportuna y buen precio.
Gracias.
Carlos C
Rating:
3.0
The checkout process for the truck was longer than expected. This was not the fault of the employees they were doing the best they could with only having 2 employees for a long line of customers. This location is clearly understaffed. As far as the truck goes the maintenance is lacking because the steering was absolutely terrible I struggled with driving it because the alignment and steering of this vehicle was horrible! This truck should have never been given to any customer in this condition it is a safety hazard and complete negligence on the companies part.
Trent T
Rating:
1.0
I got to the facility around 7 pm to move my stuff into the storage unit, but was told the facility is closed. I told the employee, that the Uhaul app said they closed at 10 pm, he stated that it was incorrect. We had to leave with the uhaul truck and inconveniently move the stuff into the storage unit the next morning, and also the truck in.
adrian w
|
Online Move In
Rating:
5.0
Friendly personnel.
Leo B
Rating:
5.0
Friendly employee clean building very nice
Gery P
Rating:
5.0
The units were very nice and the staff was very professional
DAVID L
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JOHN V
Rating:
5.0
Customer did not leave a comment.
Patrick D
Rating:
5.0
I rented a 10 feet truck. the rental experience went really well. I am pleased and satisfied. One thing that I noticed was that there were no usb outlets where to plug my phone. Yes there was the cigarrete lighter option and the 110 adapter. Yes it is nice to have the the last two options but the usb option is most prevalent in most cars and this truck did not have it
Francisco G
Rating:
3.0
I picked the truck up and headed to the storage to load it and realized there was a lock on the back which prevented us from loading the truck. I called roadside assistance and they said it would take an hour for someone to cut the lock. Nobody came so I called again and they said there was miscommunication and someone would be there in ten minutes and that took another 30 minutes. I am upset because I had to wait and could’ve been done sooner. I would like a credit.
ANTOINETTE E
Rating:
5.0
Customer did not leave a comment.
Wylene D
Rating:
5.0
Customer did not leave a comment.
Jeffrey M
Rating:
5.0
Excellent 💯
Andrew H
Rating:
3.0
If you have a known issue with people stealing gas from your vehicles at night, the vehicles should be inspected in the morning and the customer should be informed, when the vehicle is assigned to the customers. The positive outcome, I received a gas refund upon my return.
keith s
Rating:
5.0
Keep up the good work!
I was extremely happy I was capable of walk in up the desk and get my key since i had already completed everything online through the self pick up option. And It was even better to received the best truck on the lot. (it didn't smell like cigarette)
Maria M
Rating:
5.0
Customer did not leave a comment.
Tisha L
Rating:
5.0
Customer did not leave a comment.
Tomas C
Rating:
5.0
Customer did not leave a comment.
TASHANNA J
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
WILLIE J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LuJuana B
Rating:
5.0
Customer did not leave a comment.
Chris Z
Rating:
4.0
Customer did not leave a comment.
Eddie C
Rating:
5.0
Customer did not leave a comment.
Kevin M
Rating:
3.0
Customer did not leave a comment.
travon b
|
First Impressions
Rating:
5.0
Friendly staff and professional
Andres A
Rating:
1.0
Reserved a U-Haul online with credit card got to location the tried to get me to go to another pickup location because the truck I needed wasn’t there ,I was told due to the inconvenience I’d get $10 a day deducted from the 39rental fee added due to me having my own insurance , booked for three days paid 95$ before the extension ,I added an extra day upon returning truck I was told my rental price is 297 be careful or they’ll get you
AUDRIEL S
Rating:
4.0
Nothing at this time
DANNY C
Rating:
5.0
Customer did not leave a comment.
Uriel R
Rating:
5.0
Shout out to all the staff working 02/15/24
Stephen C
Rating:
4.0
Keep the customer informed in a timely manner regarding the availability of the ordered product. I was not notified until 30 minutes prior to my installation appointment.
AUDREY P
Rating:
4.0
Customer did not leave a comment.
MARISA O
Rating:
5.0
Fast service thank you
Franklin B
Rating:
4.0
Customer did not leave a comment.
bethaney h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cami S
Rating:
5.0
Customer did not leave a comment.
Shandrika M
Rating:
3.0
pave the lot
prince w
Rating:
5.0
Customer did not leave a comment.
Sean H
Rating:
5.0
Customer did not leave a comment.
Michael T
Rating:
5.0
Everyone was friendly and helpful. The store was clean and organized. Installer, Austin I believe, was professional and helpful. I would recommended this service to others.
Janet J
Rating:
1.0
I received email indicating I need to pickup from one location. After waiting in line for 30 minutes, I was told that my pick-up location is transferred to the new location. I need to go there and pickup truck from there. I went to other location and at other location I was told for the trolly I need to go back and pickup from there. How inconvenient that can be for any customer you can imagine. For returning the truck and equipment, I was required to go to two locations.
Rahul D
Rating:
1.0
Used after hour drop off and the U-Haul app sucks
Gary B
Rating:
5.0
Very friendly and helpful.
chamay l
|
Overall Experience
Rating:
3.0
On line check in didn't work. van had not been washed and smelt like dog.
There was dog hair in the seats.
And on line drop off did not work.
Randy j
Rating:
5.0
Thank you so much for your flexibility! I had some minor hiccups during moving day & they were totally flexible wi the my minor changes. You made it stress free!
Stephanie M
Rating:
5.0
None good service
Manuel F
Rating:
5.0
The whole process was very easy, from getting a rental truck, picking it up, I only had the truck for 3 hours and everything was fine. Returning the truck very easy and convenient. Good customer service from everyone at UHAL
joe c
Rating:
5.0
Customer did not leave a comment.
Noe C
Rating:
5.0
Thank you!!! You guys are a blessing!!!
Mark V
Rating:
3.0
Customer did not leave a comment.
MonDrick T
Rating:
1.0
This location is terrible and horrible. The customer service that you provide is well below standard. You should be ashamed of yourself for being in business. I will never do business with you again.
paul f
Rating:
5.0
Customer did not leave a comment.
VERONICA R
Rating:
5.0
DJ the general manager is AMAZING!!
Teresa W
Rating:
5.0
Provide better or more information on the location choices available for storing the U-Boxes. We made a good choice but not because we understood or even knew we had a choice. The Moreno Valley location worked out very well for us and they were all terrific. Thx!
Reed J
Rating:
5.0
Great, very convenient & the staff was very professional & informative. The facility was clean and nearby. Happy with my overall experience will recommend & made the whole moving process much easier !
Maria O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
STEPHANIE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terrance L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Annette S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherily C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jason M
|
Overall Experience
Rating:
5.0
I really love it!! How easy and fast was the process
Angelica A
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Thomas S
|
Overall Experience
Rating:
5.0
Everybody was very professional.
DAVID L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tonicia P
|
Overall Experience
Rating:
3.0
The unit a inferior unit and didn't specify that. I never put anything in the storage.
Sosena P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
reyna m
|
Online Move In
Rating:
2.0
Access Hours are only available during office hours, which was really inconvenient as it was the reason to choose the storage unit in the first place. Customer service from a certain employee was poor as they were condescending and didn’t help me at all. The manager here was kind and understanding and helped me get the storage size I needed even with limited availability.
Ryan G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
kareem d
|
First Impressions
Rating:
1.0
In August 2018 when i first got the storage room no problem payment on time even doing covid pay my bill on time in 2021 that's when it started to get crazy didn't want my niece to hav access to the storage room she been on my list of proof authorization to go in there and they still wouldn't let her go in there at the beginning I told them I get my disability money on the 3rd of every month and I can come in on the 4th of every month and pay it no problem from August excuse me September 2018 come forward all of a sudden when my niece started paying the bill that's when problems started happening U-Haul went back on their word but it's good she said she took everything out and closed account so I don't have to worry about helping her pay the bill no more and whenever use U-Haul ever again I'll find another company if I ever need a service like that ever again and I wish I can give you a bad rating
kevin L
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Victoria W
|
Overall Experience
Rating:
3.0
My storage was way in the back with no doors to access. $80 a month was a little too high for the size storage I had but other than that it was ok
Sheila S
|
Overall Experience
Rating:
5.0
Just wish we were able to stay later to get stuff because people with off work hours is hard
Stephanie L
|
First Impressions
Rating:
5.0
I truly enjoyed the service and Megan was very very nice and very helpful to me thanks Megan
Terri L
|
First Impressions
Rating:
1.0
Uni1912 was stolen 2 times and unit 0151 was also stolen from these people!
Unit# 0151 I paid a monthly payment of $181.90 plus $14 of the insurance
Unit#1912 I paid $141.90 plus $14 of the insurance! No trust this company anymore
RAIDAH V
|
Overall Experience
Rating:
5.0
The women at the front desk was very pleasant and was more than helpful and Courteous. 5 out of 5 service
RICKY P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Yuecheng L
|
Overall Experience
Rating:
5.0
To expensive to rent
MARK V
|
Overall Experience
Rating:
4.0
The staff is very understanding!
FELINO A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ed c
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kalynn D
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
Wesley M
|
Overall Experience
Rating:
5.0
Everyone there is so nice, respectful and helpful. It’s very clean and they have packing materials and have lots of rental storage and truck options. The only reason I only gave storage times a lower score was because if you’re there before closing and you’re ready to leave the guys come around and they want you out.
Karen B
|
Overall Experience
Rating:
5.0
They should be able to come to store after hrs if office operations
johana v
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leticia A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eric M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Marco F
|
Overall Experience
Rating:
3.0
The app shows the hours to access the units is until 10pm. We went back with a last load and weren’t able to access the building. We had to leave the truck there with our stuff and had to return the next day to finish unloading.
Gloria D
|
Online Move In
Rating:
5.0
Worked with me when I had issues with the app and reimbursed me after being charged an additional month.
Nathalynn E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cheyanne F
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Nichole D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kimberly j
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SUSAN M
|
Overall Experience
Rating:
1.0
My experience at this location was awful. The personnel was not knowledgeable, friendly, and lack professionalism. I would NOT recommend this U-Haul location to my friends and family member.
KENNETH O
|
Overall Experience
Rating:
5.0
Excellent.!!!!!!!!!!!!!!
ramona w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lillie Y
|
First Impressions
Rating:
4.0
Everyone was very nice except one black lady and I did not want to give a poor review on number four because of one person. I think it would be nice if you had trash cans because I noticed in some areas people were just leaving trash because there was no trash cans.
CYNTHIA N
|
Overall Experience
Rating:
1.0
Lost items to theft
LEWIS B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ernestine J
|
Online Move In
Rating:
1.0
Problems from even before I moved in. Sent to different location to pick up truck, when moving in, the unit was not ready. I had to wait until next day to unload and then was given a smaller unit than what I had reserved.Also had to buy an "Approved" Lock and told to take off the lock I had placed on my unit. Why can I not keep my stuff secure with the lock of my choosing instead of the generic, overpriced lock that they sell. Absolutely unacceptable. When I moved out everything was running smoothly until I parked the truck to grab some Lunch. Came back and the truck didn't turnover at all.i had driven that truck no more than 1.mile from the Storage facility. Waited 4 hours in that parking lot for a tow truck. Had to be towed to my address and unloaded a day later without the help I had the day before. I will personally never use U-Haul services again. A person can only take so many screwups by other people.
Roberto L
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Eric C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ramona w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Anthony W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melissa M
|
First Impressions
Rating:
5.0
Very friendly staff all around good service.
Jermain S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
JEANETTE U
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary P
|
First Impressions
Rating:
5.0
Happy experience all the way around.
Richard B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MELVIN W
|
Overall Experience
Rating:
5.0
Staff is always very helpful and knowledgeable. I have been renting a unit now for 3 years and I have never had any issues.
Emily P
|
First Impressions
Rating:
5.0
Great people ... I appreciate all you've done...Thank you Barbara!!!
Chamay L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NICOLE N
|
Overall Experience
Rating:
5.0
Thank you all and God you for your good workmanship
Nathaniel F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nicolas C
|
Online Move In
Rating:
5.0
Great service
Benge A
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Charlene R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JENNIFER A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BERTHA L
|
Overall Experience
Rating:
5.0
If I ever need a storage unit again, I will be back. We never had any issues and the staff were always pleasant to deal with any time we had a question or a need (in fact, even renting equipment or filling propane the staff are pleasant.)
Dennis F
|
Overall Experience
Rating:
5.0
Stay from years ago to date was exceptionally polite, helpful, attentive, caring and outreaching.
DeeDee has been since the first time I went to her to reserve a storage unit for me gracias and humored.
Tanya recently herself followed suit with the same disposition as did Tiny.
I’m grateful for how much support Tanya provided me with DeeDee as I vacated my unit after years of making payments on my account.
Thank you for stellar service.
They should train your New York branches.
Ronald M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JENNIFER N
|
Overall Experience
Rating:
3.0
Place was clean, busy the day I went in,the only part why I reviewed average was because the monthly price I reserved online, turned out to be higher at the counter, with the only explanation being, we raised our prices.
Mario M
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Patricia W
|
Overall Experience
Rating:
5.0
The associate who assisted me on Thursday Feb.2 in the office was rude and very unfriendly. She seemed inconvenienced by my question and gave off a very condensing impression. Later that evening I encountered a gentleman outside who was in charge of locking up the units and he was very kind and gave me a lot of information as well as showed me where my unit was although it was closing time. I returned on the 3rd and both ladies working in the front office were amazing. They assisted me and answered all my questions their interactions with other customers were also welcoming and friendly!
Celeste J
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ARETHA B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Margie M
|
Overall Experience
Rating:
3.0
Staff was friendly but clear instructions for access were not given for first time storage user. My access card did not work and I required assistance gaining access at the storage building. There are not enough access doors for such a large building. The complimentary carts were helpful but it would have been much easier to have an additional unload area on the other side of the building.
DENISE R
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Sarah S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jerry f
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RUSTAND J
|
First Impressions
Rating:
5.0
The staff were friendly and quickto help.
James H
|
Overall Experience
Rating:
2.0
The storage outside should be secured with a gate. Our storage got broken into and we lost items. It has an “alarm” but doesn’t help cause I wasn’t notified immediately, I’m sure if the alarm worked, mgmt would have been notified and then they should have contacted us. I was told “I was going to call you to let you know during my rounds I noticed your lock was gone,” this was after we discovered it was broken into. Even tho’ the staff is friendly, doesn’t make up for the lack of security (considering the city we live in) and notification. For the price I paid a month, they could do better!
LORELYN L
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Nicole H
|
Overall Experience
Rating:
1.0
I would not recommend outside storage units do to constant break-ins and lock & key inconvenience. However, my 2 star points are for the move-out accommodations -extended time to after the 2 break-ins ijust days apart and the notices-.
Helena T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Monique H
|
Overall Experience
Rating:
5.0
The first day for me, was great and the employee are really helpful. Plus the price for my storage unit, is a great price for me at this moment. Ty
Shana H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LARRY E
|
Overall Experience
Rating:
5.0
The Staff was Super, Aways nice and professional..
Thank you for everything.
cecil b
|
Overall Experience
Rating:
1.0
Took
My money they took renting to us Never Stood by out
Second day of us using the storage But the Mgr Demanded on my Daughter to have her ID and they
Locked keep it available the 1225 storage !
They never needed from my daughter ! Crystal wasn’t able to get to her clothes her Coat and her dogs food
Had to stay in RAIN all night Due to the Mgr disallowed to enter Crystal Denson into. Our storage. How they had not done by their WORDS for renting to us ! LIED ! And She was DISSABLED COLD, WET
They charged wrong somehow toward to my daughter
Check their cameras on the date on 10-8-22 So They charged Crystal they say she did Cut the Fence or did not Cut their Fence women can’t do things using big Cutterd ! . The back area and they allowed homeless people allow walking yhru so a lot of pass time entered in and out on the UHaul property. STILL the FENC E i is
And it’s OPEN for ENTERTRANCE ! POOR UHAUL
People are Pitiful thoughtless towards their Customers ! The Have Done wrong too US !
Pamela P
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Le'Shaunte L
|
Overall Experience
Rating:
4.0
Helpful Good !
Pamela P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NICOLE N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brianna C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kortney L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Antonio g
|
Overall Experience
Rating:
5.0
The hours didn't really work for me but thats just for me so don't let that influence your decision. The staff, facility, storage unit , cleanliness, products available for you to purchase and how safe my stuff stored in my unit were all excellent and worth the price.
John P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jerry f
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Victoria W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
william d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Reginald B
|
Overall Experience
Rating:
5.0
JD and staff are the best very happy and respectful
edmon t
|
First Impressions
Rating:
5.0
Customer service was very helpful very friendly and very patient with a beautiful smile I was very content with everything with customer service Thank you 😊
Margie G
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
JANNETTE N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kortney L
|
First Impressions
Rating:
5.0
Mz Judy is so professional kind respectful to all cousomer
Anita G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Connie D
|
Overall Experience
Rating:
5.0
N/A
RASAQ b
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Shanel W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ALYSSA A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ann m
|
Overall Experience
Rating:
2.0
Unable to speak with customer service, ants were all over my stuff, and unable to get stuff out had to come back next day.
jonathan m
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
felipe h
|
Overall Experience
Rating:
3.0
The unit numbers were hard to locate on the outside of the buildings. Took us 15 minutes to find someone who could tell us where it was. Once inside the Unit was not clean.Had to wait for 45 min in the heat until it was ready. Other than that the unit was fine!
Adele l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BERTHA L
|
First Impressions
Rating:
5.0
They’re friendly with me as a Deaf identity!
German Z
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ranetta S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Areona C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vaschar M
|
Overall Experience
Rating:
5.0
La razón por la que me cambié con ustedes es que me queda cerca .
Solo espero que no me cambien el precio.
Por esa razón dejé el otro lugar.
Gracias
ANTONIO G
|
First Impressions
Rating:
5.0
Yes I will recommend a friend are a family member when they decide to get a storage unit. and I will be back soon. Thank you.
Oliver T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TRACY P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEMETRIS B
|
First Impressions
Rating:
5.0
I've been a UHaul customer for a number of years and it has been a great experience...staff is very professional, polite and courteous...if ever I need storage/moving assistance again UHaul will be the first company I call..thank you very much...
VICTOR R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Susan M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tracy G
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
CORNELIUS T
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Lisa V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Charlie M
|
Overall Experience
Rating:
4.0
From beginning to end, you were very helpful. Thank you for your help.
Gilroy N
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
maria g
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
MARIZA G
|
Overall Experience
Rating:
5.0
Thank you for everything. Please fix the access port on the building for space #0304. God bless. Josie Cowart.
josie c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carolyn G
|
Overall Experience
Rating:
3.0
It didn’t seem very secure, you could enter the building without a key card since the door was always unlocked. I never saw any security or employee around. As far as cleanliness, there were always spiders and spiderwebs in my unit. It seemed like they never fumigated.
dulce d
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ERIKA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Haydee G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cynthia B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jess P
|
Overall Experience
Rating:
4.0
Awkward lay out of the units, but other than that, it was a great experience.
Erika M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
DAWUBDER S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARIA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Haydee G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carol G
|
Overall Experience
Rating:
5.0
Moreno Valley California Uhaul is Awesome
Archie J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LaDonna W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Inez C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel B
|
First Impressions
Rating:
5.0
The staff was friendly and knowledgeable and also helpful. I had a great experience.
Barbara T
|
Overall Experience
Rating:
3.0
This facility is a very nice and well maintained one. At first we had a 10 by 10 reserved and that wasn't available. We had to pay a bit extra for a 10 by 15, which wasn't ideal, but was still a good unit. I would recommend uhaul for storage simply on the basis of security.
Phillip K
|
Overall Experience
Rating:
5.0
Judy is the best
FRENSHAKERNAY H
|
Overall Experience
Rating:
5.0
The Facility and Management was excellent. I had two storage units to fill my needs.the rest room was always clean. AND I always commented how clean it was.
edward s
|
Overall Experience
Rating:
4.0
The access hours are a bit short extended hours or even extended on pay
Karina F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Clinton D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TAMARA F
|
Overall Experience
Rating:
5.0
Our unit was ready on arrival and there were plenty of staff to get us through the process of unloading and storing. I highly recommend!
Susan M
|
First Impressions
Rating:
5.0
Great place to store your everything..
HOSEA W
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
MARCUS H
|
Overall Experience
Rating:
5.0
Our belongings were safe and clean, unit was never broken into and to our knowledge there were no issues with critters getting into our unit. Friendly staff and very helpful. Thank you.
SHARON W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sandra S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rita B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
REBECKA N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RHONDA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leilani G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ricky S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Andrea S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Roberta J
|
First Impressions
Rating:
5.0
Clean and friendly staff!
Kenia M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sergio I
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia B
|
First Impressions
Rating:
4.0
Some uhauls have an area for unwanted items or disposal items.
Sharon S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
David P
|
Overall Experience
Rating:
1.0
They did not treat me well and charged me for every little thing. I will never go there or recommend your service to anyone.
Roger M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carmella A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Steven M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KRISTINA V
|
Overall Experience
Rating:
5.0
Storage area is well maintained and clean. Staff was always very courteous, helpful, and responded immediately to every need and request. Great storage choice!
ARNOLD M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JESSE P
|
First Impressions
Rating:
4.0
Closing access to your storage unit at 7:00pm is too early.
Andrea S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kimberly V
|
First Impressions
Rating:
5.0
Everything when smoothly everyone was helpful and friendly. Great job.
Oliver T
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
CULLEN F
|
Overall Experience
Rating:
5.0
Thank you for everything 😊
candace r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DESHAUN J
|
First Impressions
Rating:
5.0
The owner (per name tag) was super helpful and extremely nice
LORELYN L
|
First Impressions
Rating:
2.0
Unit I reserved over the phone was not a climate control unit when I got there. Luckily I only need it for a month.
Paige M
|
First Impressions
Rating:
5.0
Thank you I appreciate your help
Alisa T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brianna C
|
First Impressions
Rating:
5.0
MANAGEMENT OF THE FACILITIES ARE GREAT
edward s
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Daniela S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GLENN M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ricky S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Illana W
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Candice D
|
Overall Experience
Rating:
3.0
High rates for storage rooms. Higher then anyone else.
Terrell C
|
Overall Experience
Rating:
4.0
I like the unit being indoor for climate control purposes.
Phillip K
|
First Impressions
Rating:
5.0
Judy was great thank you for the help.
Aaron B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kenneth M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alberto L
|
Overall Experience
Rating:
1.0
This is absolute worst experience I’ve had with a moving/storage company. The staff specifically ridiculed my fiancé’s payment method during a national pandemic while the storage manager giggled beside her. My fiancé called the corporate number and filed a report but nothing ever became of it and there was no follow up. Afterwards, we still received harassing phone calls from unprofessional staff. I will never deal with this company again after how my fiancé and I were treated. I’d rather lose all my items in storage, than deal with unprofessional staff, uncaring management, & bad business practices. This behavior for a business can never be acceptable and I will advise anyone who will listen against using your company.
JOVAN W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SYLVIA V
|
Overall Experience
Rating:
5.0
Have rented trucks from Judy for years, always a pleasure!
PAULA L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHARLES V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VANESSA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NATHANIEL H
|
Overall Experience
Rating:
5.0
Patty Moore was extremely helpful!
Thank you 🙏
valerie h
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Barbara A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shaterria G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Selina G
|
First Impressions
Rating:
5.0
I appreciate the phone call clear up after I got a call saying I forgot my lock on the door several days after I left the unit clean. I did not know the lock was mines. And I told the lady at the counter my husband gave the keys along with the keys to the truck we rented. Why didn’t she tell me at that point that the keys and lock were mine?
catalina g
|
Overall Experience
Rating:
5.0
When I used my card to have the big door to open it didn't work had to fit in a regular door to enter with my belongings made things take a little longer then it should.
TINA P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stephanie N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dexter W
|
Overall Experience
Rating:
2.0
On the day of my pick which was after hours, my 10ft truck wasn’t prepared for self pick up. I called the agent then she referred to me a different location 30 mins away. However, the new location for pick up was closed also. I drove from San Diego to Redlands only to know that my truck was not prepared and have to stay overnight for next day pick up. Totally disappointed with the service and the waste of time.
RUDY F
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
LaShawn A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
javier s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Areona C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Latisha B
|
First Impressions
Rating:
3.0
Only one worker behind the counter, long line, workers there but not enough workers behind the counter. The man was rushing to get finish tobhelpbthe next person that I felt bad keeping him, that I forgot to get boxes
Victoria C
|
First Impressions
Rating:
2.0
There was roaches and the central air did not help keep my stuff in temperature
Abigail L
|
Overall Experience
Rating:
5.0
I found all the staff very helpful and eager to serve with a smile.
ARIE G
|
Overall Experience
Rating:
5.0
Thank you for being quick and super helpful. Wish you the best!
jACQUELINE G
|
Overall Experience
Rating:
5.0
Storage clean
ARIE G
|
First Impressions
Rating:
3.0
It would have been excellent except that I had paid thru sept 27 and was not refunded any pro rate for leaving early. In these times that is not right.
Paul M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rony R
|
Overall Experience
Rating:
4.0
The hours listed for access to the storage was not the same. This may be due to COVID.
Roy L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NATHANIEL H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANDRE B
|
Overall Experience
Rating:
4.0
Everyone was super helpful. I know I wasn't the easiest to deal with, yet they were respectful and patient.
Thi M
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
william p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Helen B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Steve H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CARLA T
|
Overall Experience
Rating:
5.0
Staff are very helpful, competent and friendly. I liked the facilities
and security. Would choose this facility again should I have a need.
maxine p
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Miguel G
|
First Impressions
Rating:
5.0
Kind, courteous, and professional.
Martin E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Karen H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Norberto G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KATHLEEN P
|
First Impressions
Rating:
4.0
Access hours should be extended. Customer service is excellent 👍
GERONE R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keith C
|
First Impressions
Rating:
5.0
Very nice place and clean
Juan M
|
Overall Experience
Rating:
5.0
Very customer service keep up the great job
George J
|
First Impressions
Rating:
5.0
Great service
libier l
|
First Impressions
Rating:
5.0
Everyone and the equipment worked out well.
Jay J
|
First Impressions
Rating:
5.0
Staff was very helpful and friendly. Service in a timely manner. Overall good experience.
Sherry W
|
Overall Experience
Rating:
5.0
I had my belongings in storage for almost five years at Uhaul. Any time I visited the facility, it was always super clean - no dust and ZERO bugs. Great, friendly, helpful staff!
KELLY T
|
Overall Experience
Rating:
5.0
I am always treated very well at this location. The manager, Judy, has hired wonderful employees. I only deal with the people who have been the ones I started with since September 2018.
RITA D
|
First Impressions
Rating:
5.0
Great!
Melissa A
|
Overall Experience
Rating:
5.0
It was a pleasure to work with Judy. She took care of every detail
to help us get the best storage unit for our needs.
maxine p
|
First Impressions
Rating:
2.0
I canceled for the politics or regulations to U-Haul have to the customers is not so good pushing me to pay another company to cut my padlock is ridiculous I'm no happy with the politics
OSTILIO V
|
Overall Experience
Rating:
4.0
Just couldn't afford $55 for a 5x5 closet.
RALPH S
|
Overall Experience
Rating:
5.0
All staffs were kind & very professional. So efficient & the facility were always clean & secure. We’ve rented storage unit for last 2 years & really appreciated for the excellent service.
Angie H
|
Overall Experience
Rating:
5.0
Thanks
OSWALD S
|
First Impressions
Rating:
5.0
Great service. Quick transfer from another facility.
Joleen R
|
Overall Experience
Rating:
5.0
This was my second time using this facility in Moreno Valley. I have to say Judy is the best at what she does. Her and her staff get things done and make sure their customers are taken care of!
cynthia a
|
Overall Experience
Rating:
4.0
Staff excellent, computers SUCK. Staff unable to complete registration which required me to return the next day to sign paperwork. Need to read alerts in vehicles, mine said "Oil change immediately".
LINDA C
|
First Impressions
Rating:
5.0
I had storage units at this location for 5 years ...due to illness...the staff was awesome with communication regarding my account and helping me through the entire ordeal.
Very respectful profession
BEATRICE W
|
Overall Experience
Rating:
5.0
The staff was really helpful and Customer service was excellent.
michael a
|
Overall Experience
Rating:
5.0
Great customer service
Yolanda C
|
First Impressions
Rating:
5.0
Clean modern storage facility. Great customer service.
Brandon C
|
First Impressions
Rating:
4.0
I think it is wrong that I have to pay fees for the dumpster... Everything else is pretty acceptable. Thank you for helping me with first months rent it was very needed.
melanie l
|
Overall Experience
Rating:
5.0
Courteous, knowledgeable, a pleasure to do business with. Please view this as my strongest and best review
Theodore S
|
First Impressions
Rating:
5.0
Fast and efficient service very pleased
charles t
|
First Impressions
Rating:
5.0
Carlos was friendly and helpful.
Melanie H
|
Overall Experience
Rating:
5.0
Great place.
AARON L
|
Overall Experience
Rating:
5.0
Very much appreciate the facility and service provided.. thank you
GRAHAM C
|
Overall Experience
Rating:
5.0
The associates at the U-Haul Moving & Storage of Moreno Valley were very helpful. Our reservation done with the U-Haul call center was completed for the wrong facility. MoVal associates fixed it.
joseph W
|
Overall Experience
Rating:
5.0
It’s a pleasure doing business with the u-haul staff, a good bunch of polite professional people.. very much appreciated
GRAHAM C
|
First Impressions
Rating:
4.0
My drama was no problem for the owner or staff they all stayed professional and worked with me on my situation
Thank you for your understanding!
JOSIE I
|
First Impressions
Rating:
5.0
This was a very pleasant experience, I was able to rent a storage space quickly, purchase things to help my move, salespeople were knowledgeable, friendly & I would tell friends to use U HALL.
MAJORIE T
|
First Impressions
Rating:
5.0
Carlos at the U-Haul Moreno Valley location was able to get my return spot changed and get me a storage room. He was quick and easy to deal with. Very nice and fast service. Thanks, Joe
joseph W
|
First Impressions
Rating:
5.0
Judy, Carlos and Dee Dee at Moreno Valley Uhaul were most helpful and efficient. The Eastbridge NJ team were most efficient with the original reservation and delivery. Highly recommend Ubox system.
Timothy M
|
Overall Experience
Rating:
4.0
I absolutely love Ms. Judy and her staff. 5 year Cus.They were always courteous. They all presented as neat and well groomed and were readily available to help with whatever need I had.
Thank U Team
MONIQUE L
|
Overall Experience
Rating:
5.0
Great customer service! Employee are always super nice and helpful! This facility is always clean and one the the best uhaul I trust.
Bunnavy M
|
Overall Experience
Rating:
5.0
The folks at U-Haul were gracious and helpful. Thank you.
John M
|
First Impressions
Rating:
5.0
Barbara was very pleasant and professional. Greatly appreciated everything she worked with me on (even through a system failure).
Thank you for your great service!
JOHNNY S
|
First Impressions
Rating:
1.0
Going to court got assault
lisa s
|
Overall Experience
Rating:
5.0
The manager Judy was always helpful and exceedingly pleasant to deal with.
STEVEN O
|
Overall Experience
Rating:
5.0
First time there and was pleased.. with the service .
fidencio g
|
Reservation
Rating:
4.0
N/a
PATRICK R
|
Overall Experience
Rating:
3.0
Didn't have what I was looking for.
NATASHA H
|
Reservation
Rating:
5.0
Everything was handled professionally from the beginning of the transaction reserving the truck to turning in the keys. Highly recommend using this facility.
peggy f
|
Overall Experience
Rating:
4.0
Great service.
ANTHONY S
|
Overall Experience
Rating:
3.0
Facility and staff are GREAT. The one HUGE problem is that there's not enough staff, so you can be guaranteed to wait in line every time you need counter service.
WILLIAM C
|
Overall Experience
Rating:
5.0
Thanks for your help I really appreciate it
ALBERT R
|
Overall Experience
Rating:
5.0
Josie was great! So helpful and friendly :)
Tricia B
|
Reservation
Rating:
5.0
Satisfactory
Michael N
|
Overall Experience
Rating:
5.0
My family and I are extremely happy with the way things have turned out.everyone of us was calling the office or call center before our 2k sq ft house move!your facility was phenomenal in every way.
RITA D
|
Reservation
Rating:
5.0
Great place
Joe F
|
Overall Experience
Rating:
5.0
Love your employees there. They were very helpful and professional. I would definitely do business with them again in the future. Thank you guys.
edith w
|
Overall Experience
Rating:
5.0
The staff was great thanks
MISCHA D
|
Overall Experience
Rating:
5.0
Judy is a fabulous Manager and always has s smile on her face and also she is always so very helpful when I come in to handle my storage needs👌
