Customer Reviews for U-Haul Moving & Storage of Casa Grande

3,300 reviews

242 N Camino Mercado   Casa Grande, AZ 85122

(520) 836-9323

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(520) 836-9323

242 N Camino Mercado
Casa Grande, AZ 85122

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

RONALD HAWK 
Rating:
2.0

Answer the phone at the store level not everybody can use the app based on disability and or lack of basic phone or computer skills I was on hold for 30 minutes after I discussed my situation with someone who is not a store level could not help me and reconnected me to the store finally after 40 minutes I gave up hung up after I received a call from U-Haul trying to switch from my line to a U-Haul location calling me on another line and was unable to connect and they hung up finally I received a message then my account had been closed with a total charge to my credit card it was an awful experience except the amount that they charged me was a few dollars less than what was expected

GUILLLERMO BLANCO 
Rating:
4.0

Thanks

TONY WOODSON 
Rating:
5.0

Friendly employees, facilities well kept.

Elwood Grabenbauer   |  Overall Experience 
Rating:
4.0

Lucy was the only agent there and did a great job with customers. She had no system to work with but got the job done. Did not get frazzled over asking customers to wait or with phone calls. Very polite and friendly.

MARY FRANKS 
Rating:
5.0

Customer did not leave a comment.

Shanna Vance  |  Overall Experience 
Rating:
5.0

Nothing

conrad ochoa 
Rating:
4.0

Easy in and out with motorhome.

MICHAEL RUCKER  |  First Impressions 
Rating:
5.0

Everything was great. Lucy was extremely helpful, friendly, and professional. I would certainly recommend U-Haul to others. Thank you.

TED EDWIN BIGGS  |  Overall Experience 
Rating:
5.0

everyone was so helpful there--made our trip back home very easy

geral christiem 
Rating:
2.0

Slow, no acknowledgement that I had come in. Would suggest you give some training on interpersonal and customer service skills

Beverly Sekas 
Rating:
5.0

We store our RV for multiple years. Each year we came back after a summer storage we were so pleased with the condition of the RV. No sun wear, no bug, or vermin and very minimal dust. Reservation and billing service was also excellant.

JOHN DENTICE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alisha Chavez manuel 
Rating:
5.0

Customer did not leave a comment.

kim newman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristyn Smith  |  Online Move In 
Rating:
5.0

Professional, polite & attentive personal on site. Retain good people.

Jim Boston 
Rating:
5.0

For the next customer I would say keep doing what you are doing. The staff was very friendly and knowledgeable. I have used this location in the past and I will use it again.

Rellie Lawyer 
Rating:
5.0

Customer did not leave a comment.

Steve Reed 
Rating:
5.0

Customer did not leave a comment.

GARY BEHNKE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale Jolly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi Feierstein  |  Overall Experience 
Rating:
5.0

This was our second experience with U-Haul in Casa Grande and they proved to us once again why we came back for a second rental. From start to finish extremely well done. Thank you.

Will Habing 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ALAN DUNN 
Rating:
4.0

Customer did not leave a comment.

Craig Gray 
Rating:
4.0

Customer did not leave a comment.

WISSAM MASSOUD 
Rating:
5.0

Always has been a please!

Bernadette Dameron  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Shantanu Kulkarni 
Rating:
5.0

Customer did not leave a comment.

robert hill 
Rating:
5.0

Customer did not leave a comment.

Jaime Hurtado 
Rating:
5.0

I will always enjoy U-Haul service

Shellie Felix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Brazlawski 
Rating:
5.0

Customer did not leave a comment.

ERNEST HERNANDEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james garwood 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Blanchard 
Rating:
5.0

Customer did not leave a comment.

Randy Ferrell 
Rating:
5.0

Not a thing everyone was great , Lucy the Stores Manager was the best !! This is a well run store !!

william jurczak 
Rating:
4.0

The late fees are crazy

Teri Hawkins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ruth Yanez 
Rating:
5.0

Customer did not leave a comment.

Cindey Blaydes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Bruce Gregg 
Rating:
5.0

Customer did not leave a comment.

William Dodds 
Rating:
5.0

Have more than one person working the front desk.

Forrest Hutchinson 
Rating:
5.0

Customer did not leave a comment.

Zack Mansfield 
Rating:
5.0

I've always had a very good experience at all locations. I can't remember her name, but your morning staff are incredible friendly. I wish I could remember her name. Their young girl keeps her word. She deserves a raise. Thank you.

JORGE MOLINA  |  First Impressions 
Rating:
5.0

Very pleased with our U-Haul experience. We would not hesitate the least to use them again.

Will Habing 
Rating:
4.0

Cool staff

Michael Allen 
Rating:
5.0

Customer did not leave a comment.

Lot Smith 
Rating:
3.0

I have been a very loyal customer for over 12 Years of which the first 9 were great. The facility is just fine with some Black windows spiders. Welcome to the desert. Lucy came as a new manager and that's when I started having trouble getting ahold of her, on hold for huge waits to find out she put me on hold then went to fill people's propane. My Grandfather clause somehow ended and then payment was required 20 months in advance. In January this year they wanted me to pay for next year even though I was paid up to October of 2024. From that day on I decided not to further help there company as they would not listen to what I thought would be an easy fix. Sorry it ended this way after so much loyalty, I guess the customer doesn't really matter to them.

MARVIN RICHTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARINDA BALTIMORE 
Rating:
5.0

This is an excellent, clean facility with friendly and helpful employees.

Steven Englert  |  Overall Experience 
Rating:
5.0

No much everything was as needed friendly staff and both at pick up and delivery, attendees were attentive.and gave us prompt service.

Irven Hartsfield 
Rating:
5.0

Customer did not leave a comment.

Curt Cummings  |  Overall Experience 
Rating:
5.0

I have had both an RV stored at U-Haul as well as a storage unit . I have been very impressed with the staff at this facility. The facility is very clean and secure. I would very much recommend this facility for your storage needs.

Wade Miller  |  Overall Experience 
Rating:
4.0

Make certain that the equipment has all of the necessary snaps/latches (i.e. door latch)

Jeff Harper 
Rating:
5.0

Customer did not leave a comment.

Richard Manske  |  Overall Experience 
Rating:
5.0

Thanks Lucy and staff! Very satisfied!!

James Huggins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HOLMES 
Rating:
5.0

Customer did not leave a comment.

amanda kisto 
Rating:
3.0

Trailer was kept in dirt area with no pavement and had been rained on previously making mud that later dried and got stuck into tires making them thump until dirt was spun out on road.

Andrew Goeser 
Rating:
5.0

Have used the facility for many years and recently needed additional storage unit. Have always received excellent assistance from staff at this site. Current staff very professional and helpful in meeting my needs.

DAVID ANDERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Calsadilla 
Rating:
5.0

Customer did not leave a comment.

Allen Smith 
Rating:
5.0

Great experience.

David Standfast  |  Overall Experience 
Rating:
2.0

I reserved everything online, uploaded my picture and ID because I needed to pick up the truck before UHaul opened. Arrived at 8 am, got on the app to get my access codes for the keys to the truck. It required me to upload all my info, pictures, CC info and such again and reception wasn't great. Fortunately, the employee was there early cleaning and was able to assist me. When we returned with the truck to unload the items into our storage unit, the gate was up. I didn't realize that I would still need to enter my code for an open gate so access was denied to get into the building. I had to walk back and enter my code. Another customer was the one that told me why it wasn't working. It's also very inconvenient to have to keep punching in the door code to the building when youre carrying furniture. When it was time to return the truck, we had to wait a while because only one employee was working. He was having to handle propane refills, truck checkin and return, storage unit questions-everything. To top it off, the receipt left in my storage unit had prices listed on it and the price for the 10x5 unit we rented was listed as $84.95 but online I had to pay $94.95.

Amanda Newman  |  Online Move In 
Rating:
5.0

I love casa Grande

malvetta jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronald Adams 
Rating:
5.0

Staff was great, as always.

Nathan Hunt 
Rating:
5.0

Customer did not leave a comment.

VICTORIA DOWELL  |  First Impressions 
Rating:
5.0

Great Service and Truck

Jerzy Zawisza-Illakowicz 
Rating:
5.0

Customer did not leave a comment.

RICHARD FOX 
Rating:
5.0

Customer did not leave a comment.

Allen Smith 
Rating:
1.0

:reservation was fine. :pick-up with Lucy was good. :when i returned the truck, the guy ask me "howdit go evrtin ok?" i responded, "You want the list?" he continued walking out to the truck. i proceeded to tell him the list. 1: truck was badly out of alignment, (wandered a lot) 2: i thought the truck had a transmission problem because it was not shifting gears like it should. After a few minutes i saw a light on the dash (tow/incline?) and then saw the label telling me to push the overdrive button. then it started shifting properly. but every time you restart the truck, it goes back to tow mode! i don't think it is supposed to do that. 3: then when filling the tank, the gas pump nozzle kept shutting off about every 4 or 5 seconds. i tried sticking the nozzle further in, and pulling it back-so it was barely in. nether one helped. 4: and i will bet that your guy never wrote down any of the issues! 5: after sitting the truck for about 5 minutes, he said "ok yow totel gona be $208.40" " You good ta go" I said ok thank you. and left. 6: I never got a final receipt or e-mail. 7: my bank account was charged the $208.40 and then a pending charge of $9.16

STEVEN DEWITT 
Rating:
5.0

RV sites include 30 amp electric

BEVERLY PRATT  |  First Impressions 
Rating:
5.0

Two tires went bad on me you need better tires. My wage is $ 60.00 a hour i need you to pay me for at a hour of my time for your bad tires.

Anthony Wauer 
Rating:
5.0

Customer did not leave a comment.

Robert Atherton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Cheever 
Rating:
5.0

All around great experience

Richard Johnson 
Rating:
5.0

More reps at the desk

Charles Jackson 
Rating:
5.0

I rented from a girl in the office that wa great to deal with. Very knowledgeable about what to rent Keep this girl, make her a manger.

DENISE ECHEVERRIA 
Rating:
5.0

Good people to service people’s needs.

Elwood Grabenbauer 
Rating:
5.0

Customer did not leave a comment.

Dexter Lovrien 
Rating:
5.0

Don’t like the rate hike after only being there 2 or 3 months. Tried to get a smaller unit but was told nothing was available

DAVID MITCHELL  |  Overall Experience 
Rating:
4.0

Had very good service, even considering there was only one staff member available to look after all of the various business items. We have booked and yet to move our RV in.

Ken Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Gerritsen 
Rating:
5.0

Customer did not leave a comment.

TeresaLynn Galloway  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Richard Beilfuss  |  Overall Experience 
Rating:
5.0

The Casa Grande folks were great!!

Jeff Osgood 
Rating:
5.0

Cool people Great customer service… friendly staff. Made me laugh I’ll be back to this location

JOSE SERNA 
Rating:
4.0

Customer did not leave a comment.

Marlan Lowdermilk 
Rating:
5.0

Excelent servixe

FRANCISCO MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

David Della Vedova 
Rating:
5.0

Customer did not leave a comment.

Larry Mason 
Rating:
5.0

The employees here have always been gracious, helpful, and go the extra mile to help. Even when it's been crowded and super busy, the employees maintained their friendliness. I appreciate them in the too many understaffed businesses everywhere.

Michelle Aguilar-Wells 
Rating:
4.0

Customer did not leave a comment.

Karen Johnson 
Rating:
5.0

Everything was great, amazing help..

Karen Alford 
Rating:
5.0

Customer did not leave a comment.

CLAIRESE PRINCE-MILES 
Rating:
5.0

Everyone was kind and helpful, and listened to the concerns I had without judging. I would definitely recommend this location to anyone needing to rent in the area.

Jodi Doane 
Rating:
1.0

Customer did not leave a comment.

angelica ruiz 
Rating:
5.0

The only problem was they must have never had the power on for any time like they said they were going to. They turned the power on for 10 minutes and my jacks started to work. A little upset about that , I just hope my batteries are not screwed.

Gary Pomeroy  |  Overall Experience 
Rating:
5.0

Great experience!

Denise Lovell 
Rating:
4.0

Very busy location and the one person who was seen working there could have used some help.

Andy Staver 
Rating:
1.0

Don't say something is available when it isn't, and have me drive 60 extra miles back and forth to get my uhaul. Also, don't charge for 2 extra days when that wasn't the case.

anthony campanella 
Rating:
5.0

Customer did not leave a comment.

GREGORY BARON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Welemin 
Rating:
5.0

I want to recognize Synorris for Outstanding service. His service sets the bar high. Because of his service I will use this location for my future needs.

Andrea Lynch 
Rating:
5.0

Customer did not leave a comment.

Victoria Benzies 
Rating:
5.0

Keep up the great work!!

David Faust 
Rating:
5.0

Customer did not leave a comment.

Stuart Jensen 
Rating:
5.0

Awesome customer service! 5 STARS!!!!!

Andre Tompkins 
Rating:
5.0

Excellent Service and convenience. Made the move so much better. Thank you

debora waldron 
Rating:
5.0

Uhual is making money off of customers by not giving a credit for the amount of gas left in the truck.

Joshua Pruett 
Rating:
5.0

The young lady who checked us out was perfect…personable, efficient, and friendly

Mark Shelby 
Rating:
5.0

Customer did not leave a comment.

Matt Ellenberger 
Rating:
5.0

Customer did not leave a comment.

david morris 
Rating:
5.0

Everything is perfect.

Silpa Ayon 
Rating:
5.0

The Gentleman that helped me was awesome!

CHRIS ALLEN 
Rating:
5.0

Customer did not leave a comment.

William m Skeens 
Rating:
3.0

instructions were slim as to how to get in and out of the gates

Richard Kirby  |  First Impressions 
Rating:
5.0

Excellent, professional and courteous customer service both picking up and dropping. Thank you

Jay Bilder 
Rating:
5.0

Customer did not leave a comment.

paul mayer 
Rating:
5.0

Customer did not leave a comment.

JIM HAMANN  |  Overall Experience 
Rating:
1.0

I have never had such a turbo experience I've driven trucks for over 13 years but this one almost took us into other vehicles and off of the cliff several times. We then called for service and was told someone installed a brand new steering box with no bolts. We were terrified due to the instability and ask for a refund but was told by several employees including Lucy from casa grande that all they could provide was 20% off of the bill for that terrifying experience and neglect of their mechanic U-Haul is no longer someone I would call for safely moving from state to state I was also told that a marketing president would contact me but never did so everyone involved needs to be fired

TYRONE neal 
Rating:
5.0

Customer did not leave a comment.

samuel montano 
Rating:
5.0

Nice and clean facilities

Teddy Mebane  |  Overall Experience 
Rating:
5.0

Exceptional customer service!

Jerry Lowe 
Rating:
5.0

Customer did not leave a comment.

Joe Kranz 
Rating:
5.0

Customer did not leave a comment.

James Chipman 
Rating:
5.0

Helpful staff. They went above & beyond to assist.

STACY ANN DUTTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA ARCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Koscielski 
Rating:
1.0

My storage unit had a leak and ruined all my furniture, and also had mice!

HEATHER SCOTT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian CALDERON 
Rating:
3.0

some difficulty with the ap trying to check in online.since it was after hours.we had already put the key in the box then the ap wanted to know the odometer reading.which we couldn't get because we already turned the key in.so could not complete check in

KATHY MOSER 
Rating:
5.0

Customer did not leave a comment.

Phil Mitchell 
Rating:
4.0

Still waiting on drop off receipt that was to be emailed to me.

Michael Sutt 
Rating:
5.0

The experience with this location was excellent. The experience prior to getting to this location was horrific. I am thankful I finally got to work with Lucy and her team as opposed to all of the other locations and corporate office I've had to deal with. The casa grande location was great!

CHRISTINA RICHHART 
Rating:
5.0

Customer did not leave a comment.

Casielene Smith 
Rating:
4.0

This would rate as an excellent facility if all the outdoor RV storage streets and areas were paved.

Richard Hunter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSHUA VOIGT 
Rating:
5.0

First time I used a storage facility. Very good communication hours access and the app works very well. Thanks.

SHELLEY MILLER  |  Overall Experience 
Rating:
5.0

Awsome!

Mary Cunningham 
Rating:
5.0

Keep up the good work!

Juan Flores 
Rating:
5.0

Customer did not leave a comment.

SCOTT GRADEL 
Rating:
5.0

We have used this location over the last 5 years. We have had an RV site and storage spaces. We have had outstanding customer service from the management and staff, over the phone and in person. I would recommend this UHAUL site,,, and would use this location again if needed. We loved out of State, or we would still be using this location.

garry james  |  Overall Experience 
Rating:
5.0

The facility is super clean. When we removed our goods from the storage locker there was no dust. Thank you for an excellent customer experience.

Darla HAMPSHIRE  |  Overall Experience 
Rating:
5.0

Exceptional service, secure and safe facilities. Thank you.

LINDA LOPEZ  |  Overall Experience 
Rating:
5.0

enjoyed working with Lucy! She does an excellent job!!!!

Native Technology Solutions  |  Overall Experience 
Rating:
4.0

Sometimes there was long waits in the office

Julie Woodburry   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY TAYLOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Carr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William JACKSON  |  First Impressions 
Rating:
4.0

Good

james zemar  |  Overall Experience 
Rating:
5.0

Friendliest staff I’ve ever met

Jesus Campos  |  Overall Experience 
Rating:
5.0

We have had this climate control storage unit for many years there. Lucy and staff do a wonderful job of taking care of the entire property and customers. Thanks everyone!

RALPH WARREN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREG GOETTSCH  |  Overall Experience 
Rating:
5.0

easy and helpful attendant.

ARVIN VAN RY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Aldred  |  First Impressions 
Rating:
4.0

Lucy was very helpful!

PETER DAHL  |  First Impressions 
Rating:
5.0

Everyone was helpful and friendly. The facility was clean and very nice.

Anne Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Manske  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Redfield  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Maria Rascon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Sutt  |  Overall Experience 
Rating:
4.0

Security need improvement.

William Stepp  |  First Impressions 
Rating:
5.0

Sonoris helped me with my rv storage space. He was friendly, professional and helpful. Thank you for your help.

Mike Price  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

al himmelman  |  First Impressions 
Rating:
4.0

Took 45 minutes to get someone to wait on me

Philip Wright  |  First Impressions 
Rating:
5.0

Fast service and very nice!

FLORINA RAMIREZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane Gray  |  Overall Experience 
Rating:
5.0

I don’t want to rent a storage unit anywhere else! Staff is helpful and friendly. Storage area is always clean.

Karen Tolmasoff  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Richard Minor  |  Overall Experience 
Rating:
5.0

Lucy was excellent Great employee

Rick Hill  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daesha Hughes  |  Online Move In 
Rating:
4.0

N/A

Syara martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rudy Belloc  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ron Cochran  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLAYTON CONATZER  |  First Impressions 
Rating:
2.0

This is not a secure facility. Our motor home was broken into and suffered over $4000 dollars in damage. Uhaul did nothing for us. We’ve been a customer for over 10 years and uhaul offered nothing after we discovered someone may have been living in our RV. I would never recommend uhaul for storage.

CAROL REED  |  Overall Experience 
Rating:
5.0

Thank you to all the team for keeping our Van safe during the lengthy period of time we have been unable to visit and utilize our RV in the Usa . ( over 3 years ..) Also the facility of being able to rent a vehicle on site was useful until we could get things up and running once again . Wishing you continuing good business .

John Barrie  |  Overall Experience 
Rating:
4.0

Our rent was paid up till July 12, we took the RV out on June 20. Will we get a refund for the overpayment.

KENNETH FERGUSON  |  Overall Experience 
Rating:
5.0

U-Haul provided me with excellent service and will be my first choice for any future storage and other rental needs.

Allen jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DONALDSON  |  First Impressions 
Rating:
4.0

If in need of storage again, I will come back to U haul with confidence.

Cindy Moran  |  Overall Experience 
Rating:
5.0

Lucy was a wonderful help!! Very pleasant and friendly.. Efficient and answered all questions. Nice employee!

Bernadette Dameron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy McNair  |  Overall Experience 
Rating:
4.0

Not being able to make a reservation for rv space in advance of more than 7 days is a big negative and causes undue frustration and stress

Jeff Chittick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PETER DAHL  |  Overall Experience 
Rating:
3.0

Bird nesting issues need to be dealt with. Some of the rV’s even had pigeon spikes on them.. Rices are not competitive even with their next door neighbors

Rosie Wilkins  |  Overall Experience 
Rating:
5.0

Nice friendly respectful 🙏 helpful all around nice place in my eyes.

malvetta jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Gayer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teri Hawkins  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

MILTON DEAN RIDINGS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nia Pasqual  |  Overall Experience 
Rating:
5.0

Nice people working there. Very helpful.

Mike Sutt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD STROJNY  |  First Impressions 
Rating:
5.0

Great service thanks Paul

PAUL SAMSON   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Weber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Konz  |  Overall Experience 
Rating:
3.0

I wanted to rent a covered parking space for my RV a week in advance, and could not do so.

Donn Fink  |  Overall Experience 
Rating:
4.0

i received at least 6 emails demanding I fill out this survey. Real pain in the butt. Facility is nice though.

Clarence Peckham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Parrish  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Russell Heffner  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

james zemar  |  First Impressions 
Rating:
5.0

Easy in and easy out with our 40’ motor home and they have a dump station also.

Donna Therriault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stella nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dale Jolly  |  First Impressions 
Rating:
5.0

Very pleased with everyone I interacted with. Very professional and courteous.

linda rohs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUSTIN COX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS MCCRORY  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

DAVID PRZYBYLA  |  Overall Experience 
Rating:
4.0

The only reason I made a negative comment was due to my car trailer getting broke into.no camera was watching that area. All areas should have camera s

Monty Grabner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teddy Mebane  |  Online Move In 
Rating:
4.0

I have picked up the TV after storing it for a month. They have taken payment for a second month. Have called they said they would tell the manager who would call me. He has not called back or to my knowledge fixed the automatic payment.

CATHERINE HAMBLIN  |  Overall Experience 
Rating:
5.0

Guys at the counter were fantastic and extremely helpful. Got a quick drive around before I sign the paperwork to see the proposed trailer storage location and understand the ins and outs of the property.

STEPHEN RYDER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENNIS DICE  |  Overall Experience 
Rating:
5.0

Lucy was great!

JAMES GREEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Pomeroy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NORM COMEAU  |  Overall Experience 
Rating:
5.0

Everyone was ver helpful and accommodating.

Guenter Eckardt  |  Overall Experience 
Rating:
5.0

Our experience with this company was one of the best. The employees were very helpful and the paperwork was very easy to fill out. I would recommend this U Haul to anyone looking for a place to store there things. Very clean too.

Carolyn Thomas  |  First Impressions 
Rating:
5.0

Staff was very helpful and courteous!!

HAROLD MCDOWELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Kindle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Campbell  |  Overall Experience 
Rating:
5.0

Great staff and location!!!!. Prices are a little high but for a secure facility this may be the norm

Philip Hastings  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN GARRETT  |  Overall Experience 
Rating:
5.0

All the employees are very friendly and helpful.

Scott Stein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT FROMM  |  Overall Experience 
Rating:
3.0

The manager passed me of to a different person because she didn’t want to help, she was to busy sitting at her desk doing nothing,

Michael Main  |  Overall Experience 
Rating:
1.0

Na

nicholas madrid  |  Overall Experience 
Rating:
5.0

Thankyou for your friendly service

DOUGLAS DYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARA CAMERON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elwood Grabenbauer   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim Hunt  |  First Impressions 
Rating:
5.0

Excellent facility.

Teddy Mebane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DENTICE  |  First Impressions 
Rating:
5.0

Definitely recommend this facility to those with the highest of standards. Clean, easy accessible , and great location. The staff is exceptional and helpful at every detail. I can’t be happier with a storage facility.

Shenetta Osei  |  Overall Experience 
Rating:
4.0

Manager was wonderful, helpful pleasant

TONY GREGOVICH  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

SIMULETTA WHEATON  |  Overall Experience 
Rating:
5.0

All employees were friendly and helpful

BILL DAWES  |  Overall Experience 
Rating:
2.0

Raised rate

Michael Fields  |  Overall Experience 
Rating:
5.0

Luci did a great job for me.

LARRY BRANSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lawrence Nevitt  |  Overall Experience 
Rating:
5.0

Best around

LARRY BRANSON  |  First Impressions 
Rating:
1.0

our unit leaked and ruined clothing and expensive mirror. bugs were horrible. Not happy that I was two days over and they do not prorate the unit when i checked out. it’s funny how they prorate to check in but not out!!

Mary Wilson  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.

Teddy Mebane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron Castleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynda Leaton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tomalene McKnight  |  First Impressions 
Rating:
4.0

Everything was super great except the trickle charge did not work. We had it looked into by management and they said it was working however we went through 3 new batteries in a year without even moving our camper so there is no way it was working. Everything else was great.

Carol Schirr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

dean Andrews  |  Online Move In 
Rating:
5.0

Thank you Lucy ...your the best ..

Patrick D Santa Cruz  |  Overall Experience 
Rating:
5.0

Very nice everyone there! Thank you! Patricia C.

PATRICIA CROW  |  First Impressions 
Rating:
3.0

Nothing but computer problems while attempting to register while at the office. Had to come back a day later. Fix your slow server or computers.

James Dahlager  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Schultz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA RICHHART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN SUMLIN  |  Overall Experience 
Rating:
5.0

Keep up the good work team.

MICHELLE WILSON  |  Overall Experience 
Rating:
4.0

Staff was great when I forgot my password on more than one occasion and they had to look it up for me.

Theresa Koppel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana gallegos  |  Overall Experience 
Rating:
4.0

Only problem storage unit green lock was not taken off right away when I rented had to call store to see if anyone could come remove the green lock

MICHELLE WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Collette  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SANDRA GRECU  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Native Technology Solutions  |  First Impressions 
Rating:
5.0

Liked the total experience.

Terry McMeekin  |  Overall Experience 
Rating:
5.0

U-haul should save information at check in to save time. I rented trailer 4 times in 2 weeks. I had to give same information each time?

Tom Ebert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES GIGSTEAD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Konz  |  First Impressions 
Rating:
5.0

Stored my 2016 Ford F-150 truck there for the summer. Safe place to store vehicles.

Robert Alstrom  |  Overall Experience 
Rating:
5.0

Lucy was very friendly

BILL DAWES  |  First Impressions 
Rating:
5.0

The ladies were very helpful and friendly

LORIE VILLANUEVA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eileen Donlay  |  Overall Experience 
Rating:
5.0

Clean and well maintained, staff is always friendly!

Jessica Mejia  |  Overall Experience 
Rating:
5.0

Always had good service from this uhaul facility and storage.

Lisa Middleton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NALLELI VALDEZ  |  Overall Experience 
Rating:
3.0

Didn’t have any problems

HENRY JAMAN  |  Overall Experience 
Rating:
3.0

Was told unit was open with lock inside. There was a lock outside causing me to go in the office to have removed and no lock was provided inside. The lady there was very helpful and resolved both matters in minutes

James Fortune  |  Online Move In 
Rating:
5.0

The staff were exceptional they did everything they could to make sure that we found a storage unit it was excellent

WENDELL BELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT SOMMER  |  Overall Experience 
Rating:
5.0

Lucy Huerta was very nice and helpful ! She answered all our questions and walked us to our rental space! Everything was quick and efficient !

MICHAEL DAVIS  |  First Impressions 
Rating:
5.0

Lucey has been great to work with. Positive and professional. Great location and great storage spot.

WILLIAM OCAMPO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN BIGNELL  |  First Impressions 
Rating:
5.0

My experience was excellent. Lucy the manager was very kind, she knew what she was doing when reserving out the trailer to me. Upon pick up the gentleman Sonoris I believe his name was hitched the trailer up made sure everything was secure and safe for me. He even made sure my lights worked. When I returned it; it was a smooth return. Time efficient. Thank you Uhaul Casa Grande.

Marcela Potter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest Mock  |  Overall Experience 
Rating:
5.0

Still waiting for our contract to sighn

Steven Schultz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Hickman  |  Overall Experience 
Rating:
4.0

Very happy and will rent again.

Lyndsay Beck  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Larry Werner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

gail mcdowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William McKinney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven Lovelady  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Davidson  |  First Impressions 
Rating:
5.0

Staff are very very nice and very helpful

CELESTINO ROSCA  |  Overall Experience 
Rating:
3.0

The entrance gate a lot of times wasn't working

Richard Glover  |  First Impressions 
Rating:
5.0

Lucy is great very helpful & courteous!!

Frank Garcia  |  First Impressions 
Rating:
4.0

The storage unit we occupied had a 2 x 4 foot chase in one corner reducing the square footage, yet we still had to pay full price for a 10 x 10 space.

fred allard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS CICHON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HUGO LOPEZ MORENO  |  Overall Experience 
Rating:
5.0

We have used this u-haul location for several year with great success.

Linden Hammond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL LOHMAN  |  First Impressions 
Rating:
5.0

Thank you!

ERNEST HERNANDEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ODEAN LEMAY  |  First Impressions 
Rating:
5.0

Lucy is so kind, efficient and effective. She’s a huge plus to your organization.

Mark Posvistak  |  First Impressions 
Rating:
5.0

We are well pleased with the units and service that we received. Thanks, Gail and Dan

Gail Goddard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Gerrard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela BENCHAAR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katherine Wilson  |  Overall Experience 
Rating:
5.0

Rented trailers, stored household items in climate controlled storage, stored my RV at this facility, filled propane tanks here. Always a pleasant experience. Friendly, helpful staff, No complaints whatsoever.

Ron Heymann  |  Overall Experience 
Rating:
5.0

Great people to work with.

James Willie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YANIQUE DAVIS  |  Overall Experience 
Rating:
3.0

Everything went well. Except for the final error in not having the records updated timely.

diana neukircher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy Underdal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Hunter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christian doran  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeff Chittick  |  First Impressions 
Rating:
5.0

The gal at the front desk was wonderful and explained everything to me! So happy to get into this storage space!

NOLA UNSWORTH  |  First Impressions 
Rating:
5.0

Nice to be able to plug in so the RV batteries are maintained.

Lyndsay Beck  |  First Impressions 
Rating:
5.0

Have been renting here for past 3 yrs, Always a good experience. So much better than I had experienced at another Casa Grande facility

Butch Cutrell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lee Muhammad  |  Overall Experience 
Rating:
5.0

Because of declining health we had to sell our RV. We are grateful for the outstanding service U-Haul provided to us since we moved here in 2016. The previous store manager, Nancy, provided us with superior service. We did not get to meet the current manager. We are pleased to provide the U-Haul facility and staff our highest recommendation.

Paul Ragains  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Haug  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Krieher  |  Online Move In 
Rating:
5.0

Jonathon was just a nice guy and provided excellent customer service.

Robert Elder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DICKIE RAY ATKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Jones  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Scott Laudert  |  Overall Experience 
Rating:
5.0

We were very happy with our two year+ relationship with this UHaul dealership. We never worried about our belongings and our needs were handled efficiently and in a timely manner.

Lou Russo  |  Overall Experience 
Rating:
5.0

We have always received friendly and helpful service. Thanks

MARY SAVAGE  |  First Impressions 
Rating:
4.0

Polite and helpful

Rene Brodeur  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David Gaytan  |  Overall Experience 
Rating:
5.0

Sure miss Nancy!!!

MARK POWELL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RAYMOND THACKER  |  Overall Experience 
Rating:
5.0

Manager Nancy was always helpful

John Juarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Birrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Menno Kornelsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE PINTO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jackie Griffith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Germaine Harris  |  Overall Experience 
Rating:
5.0

Didn't interact with Uhaul staff often but when I did everything was taken care of.

vicky knowles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally gilbert  |  Overall Experience 
Rating:
5.0

Lucy and her staff are absolutely awesome!! Lucy was an absolute pleasure to do business with!

Nancy Zabawa  |  Overall Experience 
Rating:
5.0

I kept my items in this storage facility for 7 years, unfortunately with the price increase I had to vacate. Aside from some termite damage on some of my boxes (did not affect items in boxes). Some dust accumulation (it's in the desert so that's bound to happen). Everything seems to be in decent condition.

JOAQUIN MENDIOLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlan Lowdermilk  |  First Impressions 
Rating:
5.0

The staff was helpful and very knowledgeable. As a team they work well together. They made me fell welcome and appreciated. I like that. Thanks team Casa Grande, you are awesome!

Robyn Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Evenson  |  Overall Experience 
Rating:
5.0

Wow it's a shock to find such well managed store. It's rare to find a storage place this clean organized. The Manager offered to walk around the lot and point out the available spaces and gave me a map with prices on it to compare. Needless to say I rented a covered space. So nice. I'm happy to find this spot so close to my home. Tia the Manager had me signed up in a jiffy.

robert fusco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Bradfield  |  Overall Experience 
Rating:
5.0

Your staff is professional, pleasant and very helpful. I will recommend this location to anyone.

JIM BLAIR  |  First Impressions 
Rating:
5.0

The staff facilitated my move-out and then move-in with friendly and competent service. I really appreciated the way they worked to secure the site I needed in a timely fashion. Jean

jean jasmine  |  First Impressions 
Rating:
5.0

The office manager, Tiania Triplett, was excellent. Would highly recommend this location.

Patricia Rulli  |  First Impressions 
Rating:
5.0

Staff very friendly and efficient, we just moved it closer to home.

edwin harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Graves  |  First Impressions 
Rating:
5.0

We have stored here for many years, the staff has always been excellent

Donald Drollinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anthony levatino  |  Overall Experience 
Rating:
4.0

Great place

Lila Parkerson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Augustine Hernandez  |  Overall Experience 
Rating:
5.0

Thanks Lucy for making it all work out easy.

SHAR ANDERSEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Fairchild  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Sass  |  Overall Experience 
Rating:
5.0

Nancy Buck has been a stellar manager for UHaul and all her customers.

ROBERT FROMM  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darrel Dickson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anthony lopez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ashley beets  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Philpot  |  Overall Experience 
Rating:
4.0

None

roger manuel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

martin hockett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JODIE ROBERTSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Underdal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

karen halbakken  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

regina bolden  |  First Impressions 
Rating:
5.0

Nancy and the crew have always been great very professional. We have been at this location for 8 years. Del

Del Huber  |  Overall Experience 
Rating:
5.0

A very friendly and helpful staff. The facility was easy to move around in with our 41' motorhome and has covered RV parking. The whole facility, office, storage and roads were nice and clean. I would absolutely recommend this U-Haul facility to anyone.

James Whitescarver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Rallo  |  First Impressions 
Rating:
4.0

The help at this facility is lacking, just my observation. The only issue i had was the wait, every time i would call i was put on hold, for 20 minutes and more (i do not exaggerate. no fish "stories from me) it was, sad to say it was every time. Also when i would physically go in, the employees were sitting and when there was movement, it was just a mosey along pace. The personnel may have all day to be there but a customer is usually on a time schedule and wants to get er done. i don't know of anyone who really "enjoys" moving and are in a hurry to finish and when there are employees doing basically doing nothing it's kind of an attitude breaker! Overall this has been an accomplished experience for me, o.k. but not so great. Thank You for asking.

Bruce Young  |  Overall Experience 
Rating:
5.0

Nancy and her husband are so helpful and kind. The business is run extremely well and the customer service exceeds expectations. I would highly recommend the Casa Grande U -haul to every one for there storage and moving needs. The facility is immaculate and there is always someone there to help.

Jill Frizzell  |  Overall Experience 
Rating:
5.0

Super nice employees.

Rita Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Englert  |  First Impressions 
Rating:
5.0

The employee on duty Sunday (Luz) was very pleasant and helpful. She went above and beyond.

Katherine Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deanna Neidig  |  Overall Experience 
Rating:
5.0

Nancy and staff are great!

Frannie Metcalfe  |  Overall Experience 
Rating:
4.0

Nancy Buck has always been a great person to deal with in my years with U-Haul in Casa Grande and has always been very helpful and considerate in my dealings with her. Thanks and best wishes to Nancy.

RICHARD HARRIS  |  Overall Experience 
Rating:
5.0

You guy have always been there for me

Arnie Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Crane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID AMEDURI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara gayer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN DENBY  |  Overall Experience 
Rating:
5.0

Very friendly and professional staff

doug dyer  |  Overall Experience 
Rating:
5.0

Nancy is a great manager

Issac Tollison  |  Overall Experience 
Rating:
5.0

We have been renting from this facility since at least 2018 and dealt with at least two other management teams. Nancy Buck has been the best manager of any facility I have ever rented. I have had a storage unit for cars, tools, and household items since 2003 at various locations including UHaul facilities. Nancy and her husband Richard keep the facility clean with any maintenance issues being taken care of immediately Renting at this facility was an amazing experience Thank you Nancy and her team of selected workers

CHARLES BURNETT  |  Overall Experience 
Rating:
5.0

nancy at casa granda was wonderful

Lewis Halpern  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROB SCHNIEDER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Doyle  |  First Impressions 
Rating:
4.0

Only thing that could use improvement, the pigeons made a mess of my roof. Also the dirt that accumulated,

Richard Anderson  |  Overall Experience 
Rating:
5.0

Great location, friendly and extremely helpful staff.

JessicaAnn Carson  |  First Impressions 
Rating:
5.0

Nancy in Casa Grande is the best. She's a sweetheart and very helpful really like her! Claudia DalMolin

Claudia Dalmolin  |  First Impressions 
Rating:
5.0

Nancy you have gone above and beyond to be helpful to me and I want to thank you.

jim matheny  |  First Impressions 
Rating:
5.0

Great facility. Staff were very friendly & helpful. It is also the cleanest RV storage yard I have ever used.

Adam Vetter  |  Overall Experience 
Rating:
5.0

This facilty, Nancy Buck and all her staff are amazing. They are helpful, friendly, professional and wonderful to deal with. If we had stayed in AZ we never would have left the facility.

Brenda King  |  Overall Experience 
Rating:
5.0

The manager Nancy Buck ,is awesome she helped me with everything that I needed!

Rodney Tipping  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Carnagey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Stipp  |  Overall Experience 
Rating:
5.0

We were very satisfied customers. They have always bend over backwards to give us a good spot for our RV storage while we are in Casa Grande. Would highly recommend them.

CAROLYN LUNSFORD  |  Overall Experience 
Rating:
5.0

Nancy was always helpful and went out of her way to to provide excellent care for us. We stored our motorhone for Over a years and would highly recommend U Haul in Casa Grande Az

Barbara Polzin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyle Jones  |  Overall Experience 
Rating:
5.0

Very nice, clean and modern

hal sessions  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mitchell Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee Muhammad  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry nielsen  |  Overall Experience 
Rating:
5.0

Thanks!

Allen Rogers  |  First Impressions 
Rating:
5.0

No complaints. Nancey is supper person and runs a tight ship.

AL ANDREOTTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Mallabon  |  Overall Experience 
Rating:
5.0

Nancy is a doll, so helpful

Sue Belding  |  Overall Experience 
Rating:
3.0

Big NO

Omar Quasmieh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob Klein  |  Overall Experience 
Rating:
5.0

Very customer friendly and professional service with a smile. Very satisfied customer.

doug dyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Thornbloom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDY PIXLEY  |  Overall Experience 
Rating:
5.0

Nancy was very friendly. Complex was very full and she did a great job of getting us in the first day our unit opened up. No problems and everything was as promised. Good access for semi also..

mark byrd  |  Overall Experience 
Rating:
5.0

Can’t say enough good things about the Buck’s!!!! Great site managers, they definitely go the extra mile for their customers!!

Elizabeth Baldwin-Gregson  |  Overall Experience 
Rating:
5.0

Always had great help with my storage needs

lee wheeler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RICK MYERS  |  Overall Experience 
Rating:
5.0

Very very great experience definitely recommend

Kellye Bonilla  |  First Impressions 
Rating:
5.0

Great facility with very helpful and knowledgeable staff!

Cliff Shoemaker  |  Overall Experience 
Rating:
5.0

Convenient with the swipe card for easy entry and exit. The unit came just in time for me which was great. Staff that I have dealt with has always been pleasant.

vicky knowles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

merlin kauffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Smith  |  Overall Experience 
Rating:
5.0

Used storage from day one. Left for a year and then returned. Perfect for us and our motor home. Will return in future and hope for an open slot again. Nancy has been great. Friendly and personal all in one. Thanks

Larry Branson  |  Overall Experience 
Rating:
5.0

This storage facility has a lot going for it but if picking one main thing it would be the manager, Nancy Buck. She runs a tight ship. We have stored an RV here (off/on) since 2015 and never worry about security for our rig after leaving it for months on end. Nancy is very prompt at answering questions, emails or voicemails. The facility is easy access off I-10 and just a 40 minute shuttle ride from SkyHarbor/Phoenix airport.

Nancy Hull  |  Overall Experience 
Rating:
5.0

Nancy is the best you have !!! The covered storage is the best in the area . The only reason for leaving is the loss of our motorhome. Keep up the good work!!!

mark samuelson  |  Overall Experience 
Rating:
5.0

Nancy is a great site manager. Nancy has been there a number of years and assisted with a move to and from Arizona. Uhaul is impressive overall.

Eric Johnson  |  Overall Experience 
Rating:
4.0

I moved out 2 weeks before get it right

Kevin Doran  |  Overall Experience 
Rating:
5.0

Nancy is the BEST !!!!!!!!!!!

Dale Gastaldin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK RAMIREZ  |  Overall Experience 
Rating:
5.0

Nancy is a great manager

dard price  |  Overall Experience 
Rating:
5.0

Nancy, Rich and everyone were totally helpful and professional !

JOHN DEBARBIERI  |  Overall Experience 
Rating:
5.0

I have used this uhaul facility on and off for almost eight years. Nancy and her husband along with all staff have been consistent. I have had several hiccups in this journey, never have I been in good hands.

Vicki Middleton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WADE AREND  |  Overall Experience 
Rating:
5.0

Nancy was very helpful. This is a very busy location and she was able to help us quickly and efficiently. Facility appears clean and secure.

mark byrd  |  First Impressions 
Rating:
5.0

Very easy and efficient check-in.

Richard Minor  |  First Impressions 
Rating:
5.0

Nancy and the crew were great! Always a clean and well maintained facility.

Brian ROBERTSON  |  Overall Experience 
Rating:
5.0

Thank you for a job well done!!

Allen Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Perry  |  First Impressions 
Rating:
2.0

When I rented my space, another RV was encroaching into my space. The staff was less than helpful in getting the encroached RV moved. It ultimately required a call to corporate to get the RV moved. Emails to Nancy Buck seem to be mostly ignored.

Ross Dunfee  |  Overall Experience 
Rating:
5.0

I have been at u hauls long time. They have always been very helpful. Never any issues. Nancy buck , the manager was always excellent in all things needed.

Dennis Florek  |  Overall Experience 
Rating:
4.0

Nancy Buck and all the office staff were very friendly.

Kathleen Bahamonde  |  Overall Experience 
Rating:
5.0

The staff are AMAZING! Always friendly and helpful!

COURTNEY KAZAROFF  |  Overall Experience 
Rating:
5.0

Nancy was an exceptional manager for this uhaul facility. Great customer service.

Linda Krueger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug dyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shallene Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Yoder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GRIMM  |  Overall Experience 
Rating:
5.0

Nice facility for storing RVs. Like the covered spaces to protect the RVs from the Arizona sun. Like the on site dump station and on site propane tank refills. Also like the on site trickle charging. Would love it if the spaces were paved instead of dirt/gravel. Also would love it if the spaces were slightly wider, but 12' spaces are pretty much the standard, so I really cannot complain.

Richard Kokes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Fresse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Murray  |  First Impressions 
Rating:
5.0

Happy that I am now storing there, very close and convient to home. Nancy & her team are the best very clean facilities. Will be here for a long time.

Jenilee Buck  |  First Impressions 
Rating:
5.0

Moving can be stressful. It’s good to have someone like Nancy to work with and make the transition hassle-free.

Charles Philpot  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Swinehart  |  Overall Experience 
Rating:
5.0

Nancy made me feel very welcomed, and did extra work to fit me into her totally full covered RV storage. She quickly cleared up a mix-up in payment, and her cheerful and personable manner made me very happy with my choice of UHaul.

Jean Jasmine  |  First Impressions 
Rating:
5.0

Best overall storage facility and experience we've had. No complaints.

James Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pat Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Peterson  |  Overall Experience 
Rating:
5.0

Staff friendly and responsive. Facility secure. Structures oriented to provide maximum shade for my RV. Overall an excellent experience.

Carl Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Inselmann  |  Overall Experience 
Rating:
5.0

I loved working with Nancy-- Never saw the facility because I haven't brought my RV there, but marked good anyway. I expect it will be --

Rita Scott-Kezar  |  First Impressions 
Rating:
5.0

The staff was VERY helpful and knowledgeable. Will use the facility again.

Tod Miller  |  Overall Experience 
Rating:
5.0

Great location! Close to home base

David Mann  |  Overall Experience 
Rating:
5.0

Nancy is the sweetest and very helpful! Always a smile on her face!

Deanna Hackney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Dixon  |  Overall Experience 
Rating:
5.0

Been there eight years

RICHARD BERKON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glady Saxton  |  Overall Experience 
Rating:
5.0

Had a reservation with confirmation number, but the space was sold same morning. Nancy managed to find another space!

Brian Younge  |  First Impressions 
Rating:
5.0

Nancy is absolutely the best!

Bill sturgeon  |  Overall Experience 
Rating:
5.0

Nancy Buck and her staff are very friendly and professional. If anyone ever needs any type of assistance they are willing to take steps to help. The facility and grounds are kept clean.

CHARLES BURNETT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen jackson  |  First Impressions 
Rating:
5.0

The management and staff at this location has the best customer service. They are friendly, helpful and courteous. Thank you.

NENITA SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Baribeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Verna Magnuson  |  Overall Experience 
Rating:
5.0

Staff is very professional and courteous.

George Smith  |  First Impressions 
Rating:
5.0

I will be back.excellent service clean dacility

Leticia Mollers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Carnagey  |  First Impressions 
Rating:
5.0

Great customer service!

Bob Kehoe  |  Overall Experience 
Rating:
5.0

Excellent service, clean facilities, staff friendly and always there to help. Will use again I the future.

maryln hagen  |  Overall Experience 
Rating:
5.0

Both Nancy Buck and her husband are great! - they both were extremely helpful.

Charles Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SALVADOR DE LA TORRE JUNIOR  |  First Impressions 
Rating:
5.0

It was awesome doing business with you guys! Always helpful and friendly.

ROBERT ROHR  |  Overall Experience 
Rating:
5.0

Nancy was so very helpful. She, Richard, and Hank were very friendly and eager to answer our questions and help with finding the right size storage unit for us. Nancy made it seem effortless to get the application completed and get us on our way. We have already recommended this their services to our family and friends. Thank you Nancy!!!! Gail & Dan- Maricopa, Az

Gail Goddard  |  First Impressions 
Rating:
5.0

The facility was clean and managed well. My experience was great.

CANDACE HARMER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patty Dedmon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael Morlan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Krueger  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff going to miss seeing them on a regular basis 😔

Trinity hansen  |  Overall Experience 
Rating:
5.0

The Buck family went above and beyond in taking good care of us at the storage unit, very pleased with the service and professionalism!

Lany Martell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean Waschkat  |  Overall Experience 
Rating:
2.0

You need to take care of the pigeon infestation. The pigeon poop destroys our RV roofs. Also, the electric for 2 hours is not sufficient time for trickle charging our RV batteries. For the amount of rent that we pay each month we should be able to have the electric on for at least 4 hours per day in order to keep our batteries charged. These are the reasons we have left this facility.

Jeff Johnson  |  Overall Experience 
Rating:
5.0

Nancy is AWSOME. Always freindly and super helpful. Worth driving to CG to store. More than just the price, the service brought me back and will keep me coming back for my storage needs.

Arnie Edwards  |  First Impressions 
Rating:
5.0

Staff is very helpful and professional.

Colby Hunter  |  First Impressions 
Rating:
1.0

Rediculous

John Miller  |  Overall Experience 
Rating:
5.0

Nancy is the best. She is so very helpful.

Sandee Hill  |  Overall Experience 
Rating:
5.0

Management of facility was very helpful, I would definitely return to this location

Glenn Wohldmann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron Walheim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Verna Magnuson  |  First Impressions 
Rating:
5.0

Nancy Buck is a wonderful and caring manager. Thank you Nancy

David Jinks  |  Overall Experience 
Rating:
5.0

Friendly staff. Very clean facility.

Wendy Brown  |  First Impressions 
Rating:
5.0

All your employees at this location are top notch! They are a pleasure to do business with! Thank you for your service.

Madeline Pallanes  |  Overall Experience 
Rating:
5.0

Nancy and Rich, couldn’t be more helpful. Very nice people, including their staff!

TOM SABATINO  |  Overall Experience 
Rating:
5.0

Nancy & her husband have been most accommodating for the last 8 years while my 'house' was stored with them...always polite and concerned when they couldn't reach me to remind me of past due rent. My son and I were packing U-haul until late...Nancys husband came to check on us to make sure we were doing ok...very nice people...

CATHERINE HUGHES  |  Overall Experience 
Rating:
5.0

The manager and staff were top rate! Always there to provide information and support! I can’t say enough about their incredible customer service .

Randy diehl  |  Overall Experience 
Rating:
5.0

Staff was exceptionally friendly and accommodating.

Lonnie Nuss  |  Overall Experience 
Rating:
5.0

Love this place

Mary Hockett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT SCHUTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Huffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Castleman  |  Overall Experience 
Rating:
5.0

It was the best facility I have every rented. Well kept and maintained. The staff is very friendly and helpful to our needs every time we had to visit. If I every need another unit they would be my first choice, great people and facility.

James Bunyea  |  Overall Experience 
Rating:
4.0

Folks were very kind and helpful at a very stressful time. Thank you !

Anna Koenigsberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat Stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT SCHUTT  |  First Impressions 
Rating:
5.0

Ladies in the office are first rate!

Cliff Shoemaker  |  First Impressions 
Rating:
5.0

The staff and the facilities could not have been better !!! A great place and great employees !!!

Thomas Williams  |  Overall Experience 
Rating:
5.0

Nancy the office manager was great!

Gary Stotts  |  Overall Experience 
Rating:
5.0

Nancy and Richard are outstanding host and operators. They were always ready to help with any issue and it was a pleasure to work with them. We consider them personal friends now. We left because we sold our motorhome and no longer needed the facilities. Thank you Nancy and Richard for loving our babies Daisy and Duke.

Rosie Wilkins  |  Overall Experience 
Rating:
5.0

Could not have had a better experience with a storage company. Well maintained property operated by a professional and extremely helpful staff. Would recommend this facility to anyone looking a safe and well run storage company.

JAMES HOPPE  |  Overall Experience 
Rating:
5.0

Very nice and helpful

Jason Fresse  |  First Impressions 
Rating:
5.0

Very clean and well maintained. Staff was very friendly and professional.

Kevin Stipp  |  First Impressions 
Rating:
5.0

None

Anthony LeVatino  |  Overall Experience 
Rating:
5.0

A pleasure doing business with you!

Ken Hansen  |  Overall Experience 
Rating:
5.0

Professional...helpful..friendliness... all deserve a 5 star rating.. beginning with manager Nancy and her 2 staff members we meet.

Ruth Rossi  |  First Impressions 
Rating:
5.0

Flawless. Originating Store mgr.- Extremely helpful w/reservation. Car transport tire mishap. Fixed. Roadside assistance, Cesar, fast/polite, checked all tire/straps. Destination easy/storage great

Glenda Singleton  |  First Impressions 
Rating:
5.0

all good

Russell Heffner  |  First Impressions 
Rating:
5.0

Professional, friendly staff who works to accommodate your storage needs.

Thomas Monk  |  First Impressions 
Rating:
5.0

Everyone was very friendly and helpful.

Richard Kurtz  |  First Impressions 
Rating:
5.0

Everything went smoothly and the unit was clean, thanks to all.

James Bunyea  |  First Impressions 
Rating:
5.0

Nancy and her staff were great to deal with.

SHAWN MAGUIRE  |  Overall Experience 
Rating:
5.0

Staff was very helpful and courteous. Facility was very clean and tidy.

CANDACE HARMER  |  First Impressions 
Rating:
4.0

The only issue I had was the brochure stated a price for a 10x10 but when I purchased they stayed it would be 10 dollars more because it was on the first floor. This was not stated on the brochure.

Gary Stotts  |  First Impressions 
Rating:
5.0

None

Barbara Morris  |  Overall Experience 
Rating:
5.0

good clean trailer. helpful people.

Jim Aguilera  |  First Impressions 
Rating:
5.0

Nancy was very efficient, friendly and courteous!

CAROLYN LUNSFORD  |  First Impressions 
Rating:
5.0

Quick and easy as usual.

lee wheeler  |  First Impressions 
Rating:
5.0

Nancy and the team is friendly and responsive. The facility is large and clean. The internal storage temperatures are as stated.

Brian Donaldson  |  Overall Experience 
Rating:
5.0

Our space was clean and very accessible!

Susan Gibbs  |  Overall Experience 
Rating:
5.0

Your reservation agent and facility agent were very helpful and friendly. The facility is clean and very suitable for my needs.

Gary Castleman  |  First Impressions 
Rating:
5.0

We can't begin to say, "Thank you enough." Nancy, the manager, always went out of her way to help us. Her professionalism was first class. She epitomizes the U-Haul values and is a great asset.

Richard Kutzner  |  Overall Experience 
Rating:
4.0

Very convenient

DAVE LARSON  |  Overall Experience 
Rating:
5.0

Nancy was very sweet and always ready to help in any way she could. I was very pleased with my service!

Shaina Lopez  |  Overall Experience 
Rating:
5.0

We appreciated them being there when we needed them.

margaret roberts  |  Overall Experience 
Rating:
5.0

Great customer service from all employees lace is extremely clean

Annette Sweeney  |  Overall Experience 
Rating:
5.0

NA

Sharon Anderson  |  First Impressions 
Rating:
5.0

My cross country move with U Haul was a plesant experience!! The staff was always eager to help with any questions I might have had! Plus I got 1 months free storage to boot! What a great experience

Helen Strayer  |  Overall Experience 
Rating:
4.0

Rates increased every year. I only used power 6 months of the year but paid for 12 months and still got yearly increases. Found comparable space at lower cost

Warren Lamb  |  Overall Experience 
Rating:
5.0

Always friendly and helpful. Will use again.

Lauri Ventrelli  |  Overall Experience 
Rating:
5.0

The staff was very responsive to are needs. Would recomend your facility to all of our friends.

Tom Beshore  |  Overall Experience 
Rating:
5.0

Nancy, Richard, Jenna, Hank, Marcela and Abby make me feel so welcome!! A++ Only complaint I have is that despite constantly being sold out of rooms in the a/c bldg, UHaul has yet to begin 4th floo

Chris Liebhart  |  Overall Experience 
Rating:
5.0

Very very busy facility, but always friendly and efficiently taken care of. Very clean inside storage unit.

Selena Nelson  |  Overall Experience 
Rating:
5.0

Service was good and area is well maintained

PHILLIP VASQUEZ  |  Overall Experience 
Rating:
4.0

My only complaint was the broken and sticking main entry door to the building our storage unit was in. I notified Nancy and she told me it would be replaced in the future by a better system.

MIKE STRACHAN  |  Overall Experience 
Rating:
4.0

Been there since 2007 and have been very satisfied with facility. Nancy buck has been awesome in handling any issues.

DENNIS FLOREK  |  Overall Experience 
Rating:
5.0

Great staff, very friendly, had everything we needed. Recommend a moving company to help load up trailer. Would recommend the moving company to anyone

Kelly MCGONGAL  |  Overall Experience 
Rating:
5.0

The manager and staff were some of the best I have ever expected. Thank you for all you did for me and my family! When we return to Casa Grande we will be at your front gate.

RICHARD WHITE  |  Overall Experience 
Rating:
5.0

Nancy really stepped up to help me get my space Exceptional manager.

Larry Branson  |  First Impressions 
Rating:
5.0

Great service and staff

ZEAN CARNEY  |  Overall Experience 
Rating:
5.0

Stored our camper for 3 months. Had 2 issues with electricity, which were dealt with promptly and professionally. Thanks for the protection while we were away from our "home" and kindness shown.

Carol Lebs  |  Overall Experience 
Rating:
5.0

Excellent staff and facility!

Bob Kehoe  |  First Impressions 
Rating:
5.0

Fast and efficient

Stanley Pace  |  First Impressions 
Rating:
5.0

Nancy runs a great facility.......

Mark Soulek  |  Overall Experience 
Rating:
5.0

I appreciate all the service given at the Casa Grande location, and especially Nancy's help.

Sandee Hill  |  First Impressions 
Rating:
5.0

The whole staff are exceptionally helpful and the facilities are immaculate!

Lany Martell  |  First Impressions 
Rating:
5.0

Thanks to, Nancy, Richard and especially Little Richie for all your help.

Timothy Camden  |  Overall Experience 
Rating:
5.0

Great place for storage. The staff are very good.

WENDELL BELL  |  Overall Experience 
Rating:
5.0

Thank you for your understanding and dealing with my problem.

Timothy Douglas  |  First Impressions 
Rating:
5.0

Don’t ask me to write comments if you are not compensating me for my time.

cynthia ayala  |  Overall Experience 
Rating:
5.0

Nancy was extremely accommodating & professional, & sorted out our needs regarding security and storage of our Rv & car efficiently & speedily. Thank you to all at Casa Grande.

John Barrie  |  First Impressions 
Rating:
5.0

Everyone was very nice to me I give a 5star rating with only one complaint. I believe the U-Haul company has a big problem with pricing. I think prices are a bit extreme for valued customers.

DIXIE BOYER  |  Overall Experience 
Rating:
5.0

Everyone was pleasing to work with and very costumer oriented. Thank you

Tom Beshore  |  First Impressions 
Rating:
5.0

Great customer service

Kathleen Bahamonde  |  First Impressions 
Rating:
5.0

Very helpful with my RV storage needs. Probably the nicest U-Haul location I have ever been in, and I have been in at least six.

Mark Mickelson  |  First Impressions 
Rating:
5.0

Nancy went above and beyond in every aspect.

andrew BEFANO  |  Overall Experience 
Rating:
5.0

Miss NANCY and staff are great people ... thank you so much for everything....

Paulo Alves  |  Overall Experience 
Rating:
5.0

Thanks

DAVID JINKS  |  Overall Experience 
Rating:
5.0

Nancy is the best!

David Jinks  |  First Impressions 
Rating:
5.0

Manager, Nancy Buck, provided excellent service.

Gale Lammers  |  Overall Experience 
Rating:
5.0

Nancy Buck was great to work with setting up my new account.

Joseph Sobol  |  First Impressions 
Rating:
5.0

Nancy is very friendly and helpful. It was a pleasure to do business with her.

Catherine Hayes  |  First Impressions 
Rating:
5.0

Nancy Buck is a great manager & is very customer service oriented. She is so nice & helpful. We really appreciate everything she did for us. Awesome & thank you.

william haynes  |  Overall Experience 
Rating:
5.0

Very friendly and easy to work with!

Richard Anderson  |  First Impressions 
Rating:
5.0

Everyone at this faculty was very helpful when we needed to switch to a smaller unit. Nancy was great and we would use them again if the time arose that we needed a place to store things.

Oasis Community Church  |  Overall Experience 
Rating:
5.0

These ladies were so kind and helpful in solving a problem regarding storage. I highly recommend U-Haul Moving & Storage of Casa Grande to anyone who would need their services.

stephen fitzhugh  |  First Impressions 
Rating:
5.0

Excellent in all ways.

jon faulkner  |  Overall Experience 
Rating:
5.0

This is the best facility I have seen!! All the employees were so helpful and friendly, and the buildings were immaculate. Easy check-in and out as well. Tremendous experience!

Patricia Hartzell  |  Overall Experience 
Rating:
5.0

The people and service were great! We especially appreciated the air conditioning. Our movers came to get our furniture from UHaul on a 100 degree June day. Movers liked air conditioning.

Don Dunshee  |  Overall Experience 
Rating:
5.0

Nancy was very helpful & accommodating while maintaining professionalism.

Angela Fernandez  |  First Impressions 
Rating:
5.0

Nancy is the best..!!!!

James Prieto  |  Overall Experience 
Rating:
5.0

The staff was very helpful and friendly. We would recommend this facility just because of the staff. Nancy and Richard Buck has could not have been more accommodating.

Doti Borgen  |  Overall Experience 
Rating:
2.0

Nancy and Richard took care of me. They go way beyond the normal means to accommodate their customers. I just love them.

Vicki Middleton  |  First Impressions 
Rating:
5.0

Staff was friendly knowledgeable and efficient. I was in and out quickly. I was very satisfied with my reservation and follow up.

maryln hagen  |  First Impressions 
Rating:
5.0

They were extremely helpful in a very emotional and devastating time for me. All the staff were sympathetic and helpful to me. I felt that the facility was secure and lifted a major concern for the.

Leroy Plourd  |  Overall Experience 
Rating:
5.0

Excellent people made it easy to find storage for our coach.

Edward Skinner  |  First Impressions 
Rating:
5.0

Very secure and friendly place. I loved my storage unit.

Lacreita Ware  |  Overall Experience 
Rating:
5.0

Nancy was so helpful and gave us great care!!!

Thayne Karren  |  First Impressions 
Rating:
5.0

Nancy was very helpful and pleasant to work with, getting us the right storage spot for our Motor Coach

Danny Hawthorne  |  First Impressions 
Rating:
5.0

This is the absolute best U-Haul facility I’ve ever used! The staff went above and beyond to take care of us, and the storage facility itself was immaculate and had a restroom!! Excellent!

Patricia Hartzell  |  First Impressions 
Rating:
4.0

Bye

STANLEY PACE  |  Overall Experience 
Rating:
5.0

Thanks Nancy and your staff gor coming through on finding a unit for us. Moving cross country is a stressful time and you made our worries a less stressful.

Timothy Camden  |  First Impressions 
Rating:
5.0

Nancy is a joy to work with and the facility is top notch

Randy Cox  |  Overall Experience 
Rating:
5.0

Excellent service and very friendly and fun people to associate with under a stressful time of moving. I will recommend them to the world. Thank you guys so much for being who you are and what you do.

Bob Jamison  |  Overall Experience 
Rating:
5.0

Cannot get any better!!

robert schick  |  Overall Experience 
Rating:
5.0

went out of their way to help with last minute changes when the U-Haul & storage facility we had chosen to us failed to tell us their only open on weekends. The one in Casa Grande was outstanding

andrew BEFANO  |  First Impressions 
Rating:
5.0

The manager Nancy and her staff were always the friendliest crew I have the experience of dealing with consistently. I will always recommend this storage facility over ones that are even closer.

Mike Sullivan  |  Overall Experience 
Rating:
5.0

Nancy went above and beyond expectations to make this smooth transition!!! Although she was very busy, Nancy took the time to explain the hours, gate codes, etc . A wonderful storage

mark samuelson  |  First Impressions 
Rating:
5.0

None

ROBERT HAAKENSON  |  Overall Experience 
Rating:
5.0

See you this fall I hope.

lee wheeler  |  Overall Experience 
Rating:
5.0

We were treated in a very professional and friendly manner.

Lynn Silagy  |  First Impressions 
Rating:
4.0

was accompany in getting a storage unit whn there was a waiting list. Needed a unit this week.

Marjorie JOE  |  First Impressions 
Rating:
5.0

Nancy is a very good directer and always there to help.

Jacques Vachon  |  Overall Experience 
Rating:
5.0

excellent facility and management

WILLIAM HEARN  |  Overall Experience 
Rating:
5.0

Always great to do business with.

lee wheeler  |  First Impressions 
Rating:
5.0

Thank you Nancy, for all your help.

Nyla Watkins  |  First Impressions 
Rating:
5.0

Staff was knowledgable and friendly, answered all my questions patiently

nichole voris  |  First Impressions 
Rating:
5.0

Very friendly and helpful

char molstad  |  First Impressions 
Rating:
5.0

Uhaul was a very clean and secure place to store our belongings .

Jane Dickenson  |  Overall Experience 
Rating:
4.0

The staff was helpful and the facilities inside the building were sparkling.

Judy Tawney  |  Overall Experience 
Rating:
5.0

Very helpful

Joseph Judge  |  Overall Experience 
Rating:
5.0

Great customer service attentive, professional, & helpful.

Ruben Delgado  |  First Impressions 
Rating:
5.0

Very nice

Felisa Phillips  |  Overall Experience 
Rating:
5.0

Great experience

Beverly Van Dusen  |  Overall Experience 
Rating:
5.0

They made a very difficult situation easier to deal with.

Leroy Plourd  |  First Impressions 
Rating:
2.0

Restricting electricity and raising rates cost you this customer.

JOHN RUFF  |  Overall Experience 
Rating:
5.0

My experience could not have been any better. The staff was extremely efficient, helpful, and friendly, and the facility was very nice. Thank you very much.

Diane Aamoth  |  Overall Experience 
Rating:
5.0

I never know when I will need Nancy Buck's services at Casa Grande U-haul. But i always receive top-notch service and she is always ready for a returning customer. Thanks.

Nancy Gibson  |  First Impressions 
Rating:
5.0

Good value for covered storage, I appreciated electric cycling on to keep my batteries fresh.

Blake Douglas  |  Overall Experience 
Rating:
2.0

Very pleased. Nancy very helpful.

ernest davis  |  Overall Experience 
Rating:
5.0

very friendly staff and helpful

Gaspar Luna  |  Overall Experience 
Rating:
5.0

Very honest and knowledgeable service, We will definitely use this storage facility again.

Kathy Bignell  |  Overall Experience 
Rating:
5.0

no comment

Paul Lintner  |  Overall Experience 
Rating:
5.0

Everyone at this location was very helpful and friendly.

Linda Cooper  |  Overall Experience 
Rating:
5.0

Great Bargain

elsie pirkel  |  Overall Experience 
Rating:
5.0

I have recommended to a golfing buddy and now he has 2 spots

frank loyst  |  Overall Experience 
Rating:
5.0

We trust UHaul to take care of our furniture etc. Nancy Buck has been very helpful and easy to work with. She responds promptly and follows up with what she says.

Don Dunshee  |  First Impressions 
Rating:
3.0

I've stored my RV at this facility for a number of years but this last year the facility installed timers for the electrical hookup. When I returned my batteries were dead. This is NOT acceptable.

COLIN CALDWELL  |  Overall Experience 
Rating:
5.0

staff was very helpful, even on waiting list a call was made to let us know

DUANE WALLIN  |  Overall Experience 
Rating:
5.0

Nancy is exceptionally accommodating & highly professional.

Angela Fernandez  |  Overall Experience 
Rating:
5.0

very satisfied

Al Rudd  |  Overall Experience 
Rating:
5.0

Nancy and Richard were very friendly and helpful

Kevin Root  |  Overall Experience 
Rating:
5.0

Nancy Buck at u-haul Casa Grande, Arizona is one of the most amicable persons we have ever met. She goes out of her way to accommodate your needs. Best u-haul dealership we have ever dealt with.

dwight cross  |  Overall Experience 
Rating:
5.0

Love it here. So happy I decided to go with this facility :) Great management and staff. Very clean and I feel safe.

Christine Hasbrouck  |  First Impressions 
Rating:
5.0

Nancy Buck was very helpful & accommodating.

KC Yuzon  |  First Impressions 
Rating:
5.0

Nancy Buck is a tremendous asset to uhaul!

Robert Scigliano  |  Overall Experience 
Rating:
5.0

Nancy is wonderful to work with.

Maria Rascon  |  First Impressions 
Rating:
5.0

Great place.

Corry Cookingham  |  Overall Experience 
Rating:
4.0

Nancy and Richard do a very good job. They have a very well run operation.

DEAN MALLBERG  |  Overall Experience 
Rating:
5.0

Nancy Buck is a gem and she is a valuable asset to the uhaul organization. Nancy has been extremely accomodating to us for the past few years under tough circumstances.

Harold Ekman  |  Overall Experience 
Rating:
5.0

Nancy Buck did an outstanding job with our storage needs! I look forward to dealing with U haul with our storage needs next summer..

Bob Copes  |  Overall Experience 
Rating:
5.0

I was so grateful!

susan laursen  |  Overall Experience 
Rating:
5.0

Great staff. Very friendly.

David Scott  |  Overall Experience 
Rating:
4.0

Good experience.

LARRY BRANSON  |  Overall Experience 
Rating:
4.0

Thanks for being there. It was such a great help to know that the motor home was in a covered facility and safe. We were a 1000 miles away and we knew that it would be watched and safe. Karen Webster

Karen Webster  |  Overall Experience 
Rating:
5.0

very satisfied, we relocated from Illinois had our things in storage for 5 months while our home was being built.

rose marie samos  |  Overall Experience 
Rating:
5.0

Nancy and Richard are the best. They bent over backward and exceeded our storage needs. The best compliment ever...…..we'll be back if we ever need their services again!!!!

Stu Vendeland  |  Overall Experience 
Rating:
5.0

Excellent storage unit. In a good location. Manager does an excellent job.

Walt Woodrow  |  Overall Experience 
Rating:
4.0

Nancy is the BEST.

sarah kay zuber  |  Overall Experience 
Rating:
5.0

Manager really did great job resolving a problem where an individual parked his motor home into my parking space.

Richard Kutzner  |  Overall Experience 
Rating:
5.0

I didn’t actually see the facility as we hired movers to pick up our belongings. I did talk to them on the phone a couple times and the customer service and communication was wonderful.

Nancy Dienes  |  Overall Experience 
Rating:
5.0

I have used covered RV storage and 10x10 inside storage. A well run facility and great place for storage boxes of every size.

STUART TETARENKO  |  Overall Experience 
Rating:
5.0

It has been a very, very good relationship/experience. Thanks to Nancy Buck.

Dwight Johnson  |  Overall Experience 
Rating:
5.0

Nancy Buck and her assistants were just great!

Brian Younge  |  Overall Experience 
Rating:
5.0

cannot comment on office and facility as all contact was over the phone but everything went well.

Rich Lind  |  Overall Experience 
Rating:
5.0

Nancy and the staff are fantastic, a great place to do business.

CONRAD BERTRAND  |  Overall Experience 
Rating:
5.0

In spite a mix-up where I started, the U-Haul facility here was great! I dealt mostly with Nancy, and she was extremely helpful and pleasant to talk to.

Donna Bowen  |  Overall Experience 
Rating:
5.0

You all were great over the years, thank you very much.

VIRGINIA GARCIA  |  Overall Experience 
Rating:
5.0

Wonderfully maintained facility with friendly staff!

Taylor Kersey  |  Overall Experience 
Rating:
5.0

Nancy was exceptionally helpful and a delight to work with.

Lucille Way  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and friendly. there were even carts available at the storage facility to make loading easier!

Rene Vogt  |  Overall Experience 
Rating:
5.0

I’d like to thank Nancy at the Casa Grande location for all her help...she’s an angel in disguise! The whole staff was great! I will definitely refer all my family and friends to them. ❤️

DIANA Baeza  |  Overall Experience 
Rating:
5.0

Thanks great group of people

Don Harvey  |  Overall Experience 
Rating:
5.0

Have been at U-Haul for many years. Staff are knowledgeable and courteous. Always felt that our rig was safe and secure.

WILLIAM BERKSHIRE  |  Overall Experience 
Rating:
5.0

Excellent facility and staff. So happy it was there when we needed it!

DONALD TAYLOR  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff

sharon roy  |  Overall Experience 
Rating:
5.0

Nancy &her staff are the best anywhere.

Everett Huddleson  |  Overall Experience 
Rating:
5.0

The temperature controlled unit that I rented was perfect!

BRENNEVA PARRIS  |  Overall Experience 
Rating:
5.0

Never do surveys but for you guys, I will take the time. Service was above and beyond expectations. I will most certainly chose this facility if/when the need arises in the future.

Arnie Edwards  |  Overall Experience 
Rating:
5.0

Love Nancy and her husband ... Most kind pplq

Lauren Baker  |  Overall Experience 
Rating:
5.0

Nancy and her husband were always veey kind and helpful.good people.

Steve Carter  |  Overall Experience 
Rating:
5.0

Thank you for your service

Gladys Wagner  |  Overall Experience 
Rating:
5.0

Outstanding staff friendly and professional. Highly recommended..

MICHAEL SCOTT  |  Overall Experience 
Rating:
5.0

👍👌

Richard Boyer  |  Overall Experience 
Rating:
5.0

very nice facility and excellent management and customer service. Thank You.

wayne ries  |  Overall Experience 
Rating:
5.0

Nancy the manager is very professional, super nice and I was always greeted with a smile. I used the RV covered storage and love the convenience of propane and rv dump site. Will definitely return.

Patricia Gordon  |  Overall Experience 
Rating:
5.0

Had a hitch on our RV stolen

Roy Sandra  |  Overall Experience 
Rating:
5.0

Most of all the staff was very customer friendly and a pleasure to work with.

doug dyer  |  Overall Experience 
Rating:
5.0

We were very pleased with all aspects of our dealings with UH Casa Grande Az

Doug Hardham  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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