Customer Reviews for U-Haul Moving & Storage at Powers Blvd

5,603 reviews

2175 Victor Pl   Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd, North of Wal-Mart West side of Powers Blvd.)

(719) 574-5168

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(719) 574-5168

2175 Victor Pl
Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd, North of Wal-Mart West side of Powers Blvd.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Helpful Employees

joe naranjo 
Rating:
5.0

Customer did not leave a comment.

Sheila Woolwine 
Rating:
4.0

I was told if the had was more than I left I'd get a credit that I did not recieve and the gas was half a real more than even I left other than that it was a great experience overall.

Cynthia Williams 
Rating:
4.0

Employees made the process really quick and easy. They where very polite and professional.

Fredreick Castro 
Rating:
5.0

It would be nice if we weren’t forced into having to purchase your insurance. I went a total of six miles and was charged 30.00 for your insurance. It’s frustrating because my insurance covers any vehicle I drive.

joy nielsen-koenig  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan Strickling  |  Online Move In 
Rating:
4.0

Maybe have more staff. Had to wait almost a half an hour to return the truck

Rebecca Peterson 
Rating:
5.0

Customer did not leave a comment.

Tyler Snow 
Rating:
5.0

Great customer service from all the employees we interacted with. They went above and beyond.

Erin Miller 
Rating:
5.0

Customer did not leave a comment.

Susan Jones 
Rating:
5.0

Customer did not leave a comment.

Robert Groschen 
Rating:
5.0

Customer did not leave a comment.

Josette Pena 
Rating:
5.0

Rental was easy, return was easy. I don't think it could have gone better.

Ronald West 
Rating:
5.0

Hitch install was fast, service was courteous and professional. Very pleased with the results.

Kenneth Bond 
Rating:
5.0

I'm very impressed with you guys and if it weren't for you all my daughter would have lost all her things.. I am more then greatful to you all.. God bless And thank you very much

beka jenkins  |  Overall Experience 
Rating:
5.0

Great experience

DAN LEHMANN 
Rating:
5.0

Excellent customer service all the way around!

Michael Decker 
Rating:
1.0

Staff was excellent. Storage units only work with disc locks.

Shane Colligan  |  First Impressions 
Rating:
5.0

This is a big U-Haul store and staff was very friendly and professional.

Kathy Rose 
Rating:
4.0

Your app did not work to check out and check in. Made several attempts with taking photos etc uploading them on the app on return and it would not go nowhere so I just had to put the keys in a box. I took pictures myself for reference if needed down the road, but the invoice came in correct this morning. It has again the biggest problem is problems with your app

John Huerta 
Rating:
5.0

Perfect service. Customer service was wonderful.

Michael Bryant 
Rating:
4.0

Customer did not leave a comment.

Ron Kimball 
Rating:
5.0

Customer did not leave a comment.

Brittany Barone  |  First Impressions 
Rating:
5.0

I love this location and everyone was super helpful

Tiffany Theisen 
Rating:
5.0

On line reservation made pick-up quick. Good van and options. Quick return, verification and billing wrap-up.Good crew at that location.

Michael Brown 
Rating:
5.0

Customer did not leave a comment.

Christopher Cochran  |  First Impressions 
Rating:
5.0

Very knowledgeable staff, despite them being young... I was a walk in customer had a big storage unit, trailer rental and trailer connected. Everything less than 30 minutes. Thank you so much.

Christopher Cochran 
Rating:
4.0

Customer did not leave a comment.

Mary Miller 
Rating:
5.0

Customer did not leave a comment.

Brian Moyer 
Rating:
5.0

Customer did not leave a comment.

RJ Charter 
Rating:
5.0

Customer did not leave a comment.

Bryan Decker 
Rating:
4.0

The only issue I experienced was lack of employees. When I arrived there was only 1 employee working the counter and several customers waiting to be assisted.

Robert Apfelbaum 
Rating:
1.0

My first issue is that I've been using U-haul for 50 YEARS, and have NEVER been required to CALL SOMEONE to "get approval" by U-haul to rent me a trailer. What POSSIBLE reason does U-haul need to have me call someone I know, and then let the U-Haul rep talk to them? That is just fucking stupid as well as embarrassing. You have me on file already, there was no reason for you to question ANYTHING about who I am. Your rep took pictures of my drivers license with a cell phone, which I FIND SUSPICIOUS AND DANGEROUS, and then took a picture of me in addition. Then when I brought the trailer back, the inner return lane was blocked with a U-haul van (empty) just sitting there, so I used the outboard lane. I sat in the return lane as the signs instruct, for 15 minutes before getting pissed and going inside to find out why no one had come out. There were zero customers in the store, and the TWO guys behind the counter acted surprised that I had been sitting there. I will NOT rent anything from U-haul again. Your company has become an arrogant shithole.

ALAN JENNINGS 
Rating:
2.0

While Thor and the storage facility were superb, the policy that you pay the full price of any unit for a month even if you move out 3 days after you pay for the next month is almost criminal. For that alone I was rather disgusted with UHAUL. The staffs hands are tied and they couldn’t do anything about it. So if you don’t make mind washing $314 for

Jeff Damson  |  Overall Experience 
Rating:
5.0

Nice van!! Enjoyed driving it!

Debra Waters 
Rating:
5.0

Process was easy, staff was very friendly

Ted Kolks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jared Long  |  Overall Experience 
Rating:
5.0

ALEX IS AMAZING!!!!!!! THANK YOU!

Andrea Padilla 
Rating:
5.0

You came through for us just like we thought you would! Thanks! Your equipment performed well!

ROBERT DODSON 
Rating:
5.0

Customer did not leave a comment.

Dock Hroch 
Rating:
5.0

Loved the location. It is clean and well organized. Staff are friendly and efficient. I will make this my primary location for any future moving services that I may need.

JOSEPH BERBERENA RAMOS 
Rating:
5.0

Everything went well thank you guys

Kavin Hills 
Rating:
5.0

Can't remember for the life of me whom the two gentlemen were that helped however they were top notch! Very professional and friendly! I know one of them was a Corpsmen in the Navy, I'm a US Marine combat veteran we thrive on giving one another crap lol. I will always be a loyal customer 💯! Thank you for your help!!!!

Christopher Savage 
Rating:
5.0

People very friendly and helpful.

Carole Poindexter  |  First Impressions 
Rating:
5.0

Para mi todo estuvo perfecto seguir asi

Serrano Alvarez 
Rating:
5.0

No problems at all. Employees very helpful. Storage was nice and clean.

Carole Poindexter 
Rating:
4.0

Lower the excessive price. I rented a trailer to bring my car to a a repair shop. I had the trailer for less than 24 hours. It would not have cost $70.

Chris luntz 
Rating:
4.0

Customer did not leave a comment.

linda jones 
Rating:
1.0

Your system was so slow the employees had to use their cell phone to process our order. We were there for 50 minutes. I will look elsewhere next time I need to rent a truck.

David Paradiso 
Rating:
5.0

Customer did not leave a comment.

sherri norton 
Rating:
5.0

The gentleman who waited on me was excellent. I wish I had gotten his name. Thank you so much

Kathleen WINDER 
Rating:
5.0

Customer did not leave a comment.

Richard McNeal 
Rating:
5.0

I can't think of any possible improvement!!! The Victor place, Colorado springs store is the best in the country. The staff...including the management staff... exudes professionalism, pride of employment, expertise, courteousy, and friendliness. I have been going into this location for the past 15 years... And it has always been like that... Especially the past 5 years. I would strongly recommend them for moving, storage, and retail sales.

jeffrey hitt 
Rating:
5.0

Super easy check in and out. Thor was very polite, kind and helpful!!

STACY DOWELL 
Rating:
5.0

EVERYTHING WAS GREAT! THANK YOU!

Andrea Padilla 
Rating:
5.0

Customer service did a great job, thank you.

Michelle Busenburg 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Tyler  |  Overall Experience 
Rating:
5.0

This location did everything they could to help me with the limited time we had before closing. Thank you.

Lynn FRANCIS 
Rating:
5.0

The staff was great.

Brad Fulfs 
Rating:
5.0

Customer did not leave a comment.

Joseph Iannotti 
Rating:
5.0

Great and friendly and helpful

SUSAN ROBERTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mercede Pough 
Rating:
5.0

Customer did not leave a comment.

Hannah Pierringer 
Rating:
1.0

You guys gave me a jacked up truck I called and complained about it five minutes off the road you told me it was normal. I had to pull over multiple times. I am never renting from U-Haul again you all can get fucked.

Dustin Brown 
Rating:
5.0

Very friendly service. No problems.

Eddie Cisneros 
Rating:
5.0

Thor is doing an amazing job

Corey Christiansen 
Rating:
5.0

I have no complaints! UHAULs service and communication was amazing!

Rick Manabat 
Rating:
5.0

The closed trailer 6ft by 12ft was of great help. We were able to move 2 households. The sliding back door was Difficult to open and close and did not lock 2 times. It was Difficult to hold down and lock.

robert denis 
Rating:
4.0

Customer did not leave a comment.

Calvin Jacobs 
Rating:
5.0

Customer did not leave a comment.

Calvin Gardner 
Rating:
5.0

Easy drop off, staff was friendly.

Mark Mingle 
Rating:
4.0

Customer did not leave a comment.

Anne Squires  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremey Boggs 
Rating:
5.0

Customer did not leave a comment.

Rohan Broadbelt 
Rating:
5.0

The service there is awesome at this U-Haul I like going in there there is consistency the manager Thor he's not just a manager he's an employee and he's out there working on the property I mean every time I come in I'm not just a customer he treats me like family so I would definitely recommend this U-Haul to anybody who needs one you have a great team there and everybody's friendly so thank you to Thor and his team

JAMES LOGAN 
Rating:
5.0

Customer did not leave a comment.

Alicia Maiden  |  Overall Experience 
Rating:
5.0

Young man who helped me did a good job. When he didn’t know what to do he asked for help. He got me a unit fairly close to the elevator as I am unable to walk long distances.

barbara arnett  |  First Impressions 
Rating:
5.0

I have used this location a few times to drop off a covered trailer after move day and each time I am met with GREAT customer service and am in and out quicker than I anticipated! Moving is already stressful but I am thankful the team at U-Haul understands that and takes care of their customers in a way that makes the day easier!

Jaimie Rozell 
Rating:
5.0

Good experience

CHRYSTELLE VINYARD  |  First Impressions 
Rating:
5.0

It was great!! No problems at all! Great experience!!!

DAVID CARDONA 
Rating:
5.0

Customer did not leave a comment.

Jim Mcpherson 
Rating:
5.0

Customer did not leave a comment.

EVELYN MATEO 
Rating:
5.0

Customer did not leave a comment.

NORMANDO GALLARDO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Navarro 
Rating:
5.0

This was my first Uhaul experience. I was incredibly impressed with how personal, intentional and efficient everyone in customer service was, and how easy and relieving the entire process felt from start to finish. For a company so large and well known, I had the assumption that they’d get the job done for a good price but would be a bit of a “bleh” experience that just had to get done, but I was wrong! From the first phone calls for questions/scheduling, to the drop off, hitch receiver installation, to trailer pick up, I felt seen, cared for and at ease. Great work, team! Thank you for making moving across the country feel like another smooth sailing and beautiful day.

miah coen 
Rating:
5.0

Please send my sincere gratitude to each and every employee at the Powers location. Thank them for their excellent service I receive each and every time I rent a U-HAUL. Julie

Julie Vidmar 
Rating:
5.0

I appreciated the help and professional of each staff member.

racquel butler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ronald Miskell 
Rating:
5.0

Everything was great. I made a reservation online less than an hour before pickup. When I got there, Thor was very friendly and swiftly got all the paperwork together and I was off. Will definitely be using again.

Lacy Duckett 
Rating:
5.0

I drove right up and the gentleman who was attending the return area helped me immediately. The process took only minutes, and I was on my way. Another wonderful experience. Thank you!

Charlotte Kiley 
Rating:
5.0

Customer did not leave a comment.

Isabella Ramirez 
Rating:
3.0

Customer did not leave a comment.

Zechariah Fry 
Rating:
5.0

Customer did not leave a comment.

JILL GORSKI 
Rating:
5.0

Thor was very helpful

Kathy Henry 
Rating:
5.0

Great service, well maintained property!

JOSEPH ALVEY 
Rating:
4.0

GAS GAUGE OFF, LEFT DROVE 5 MILES LOW GAS LIGHT CAME ON ?

Don Tozier 
Rating:
5.0

Customer did not leave a comment.

thomas reynolds 
Rating:
5.0

I appreciated the ability to use the app to drop off!! The storage rates are double what one can find simply shopping around in town, although extremely convenient the price is outrageous. The staff here are awesome and helpful and the location is perfect! Thanks Uhaul!!

victor salvador 
Rating:
5.0

Customer did not leave a comment.

Alan Hazard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Faots 
Rating:
5.0

Customer did not leave a comment.

Sallie Foster 
Rating:
5.0

Came in for a hitch Install on a Sunday. Right from the moment I walked in the store everyone was polite and professional. Right from the start I was told what they were going to do and how long that would take. Very pleased with the installation. Thanks again for the great experience.

Blane Martinez 
Rating:
3.0

Great staff, but your rates are almost double everyone else’s in town for a 10x15

CHRISTOPHER THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Korby Schaill 
Rating:
1.0

Vehicle was given to me dirty. Tank was not full upon pickup. Wipers were shot. Returned it cleaner than I was given and with the same amount of fuel as received and still got charged for fuel and cleaning.

Daniel Teschner 
Rating:
5.0

always get great service. Thanks for all the help and amazing staff..

Christine Bickel 
Rating:
5.0

Alex did a great job on my install today!

George Blouin 
Rating:
5.0

It was a perfect experience

Robin DeLorenzo 
Rating:
4.0

Customer did not leave a comment.

Rachelle Vanderlinde 
Rating:
5.0

Everything was great 👍

Noel Jones 
Rating:
5.0

Nothing I can think of

Timothy Wilson 
Rating:
5.0

Customer did not leave a comment.

Gaylord Fines 
Rating:
5.0

Customer did not leave a comment.

Anthony Wutsch 
Rating:
5.0

Customer did not leave a comment.

Grace Barbera 
Rating:
5.0

Much more interactive and friendly than the other site we used a few weeks ago. Thanks

Robin DeLorenzo 
Rating:
5.0

Customer did not leave a comment.

Tim Coen 
Rating:
5.0

Not much, installation took about an hour, I saved some money from the original quote, so I’m very happy with the whole process. The only thing I can suggest is better seating(chairs) for the waiting process.

Bruce Peters 
Rating:
5.0

EVERYTHING WAS GREAT AS USUAL! ALEX IS AMAZING! I WOULDN'T GO ANYWHERE ELSE!

Andrea Padilla 
Rating:
5.0

The service was fantastic. The only thing I would suggest is have the truck share vehicles back 30 minutes before the next rental so that way whoever is getting it next is informed before they pick up the truck that the one they are supposed to use is not available. The employees were on it and got the situation resolved immediately. Great job.

Susan Lazar 
Rating:
5.0

Customer did not leave a comment.

Thomas Chow 
Rating:
5.0

Customer did not leave a comment.

Kristine Wicks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Teten   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Moran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy Osborne  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian Morisset  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LELA MALTZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Elsrode  |  Overall Experience 
Rating:
4.0

My only complaint is that this location seems understaffed. Long lines and waits every time I went in the store/office. Everything else was fantastic.

Raven Greenidge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Bishop  |  First Impressions 
Rating:
5.0

Thor and his Team are always very kind and helpful with my storage and truck rental needs. That staff at the Victor Pl store is just on point and always very helpful and considerate. Thank you all for the great experience and best wishes. Yay!! I actually got to vacate my storage unit!!! All the best - Paul Kramer ex 2331 client.

Paul Kramer  |  Overall Experience 
Rating:
5.0

Thor is excellent in customer care and really cares about his job and the customer! Iva is supreme at customer relations. Love this place and will use again in future!

MINDY KROLL  |  Overall Experience 
Rating:
5.0

Nice and professional people

Andre Clark  |  Overall Experience 
Rating:
5.0

Great storage facility with easy access. Staff is friendly and helpful. Overall, the best options in the Springs.

Michael Brew  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lily Bean  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Breann Shuffield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raven Greenidge  |  First Impressions 
Rating:
5.0

Staff was amazing!!!!

Forrest Bertomen  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

NORMAN WINKEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Denner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike castleberry  |  Overall Experience 
Rating:
5.0

I appreciate the staff and the accessibility to the storage facility . Everything that was available was exactly what I wanted and cleanliness was immaculate. I would definitely recommend to all friends and family .

juan collado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Milne  |  First Impressions 
Rating:
5.0

The area was tidy and the staff was awesome!!

NATALIE ASHE  |  Overall Experience 
Rating:
2.0

The facility and staff are great. But the computer system is horrible. Trying to pick up my truck I had to go to two locations, because my reserved truck was "lost". Then, after reserving my storage unit at a specific location, they moved it to another. I took a screen shot of my reservation number and address of the location. They couldn't look up my reservation number and I ended up getting a storage unit at the location I wanted, but what's the point of reserving a storage unit at a location, if the location is going to change for no reason, and no one informs you?

Mark Saldana  |  First Impressions 
Rating:
2.0

The gentleman that helped us was friendly, however, he was not very knowledgeable about our situation with a month of free rent due to renting a truck in California. We had to pay first then get reimbursed which was frustrating since I had verified on the phone there would be no charge at move in.

JULIANN Althammer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felecia Yuto  |  First Impressions 
Rating:
5.0

Excellent service. Thor is a great employee! He helped us out quick and walked us over to the storage shed. He assisted after hours to answer a few questions.

Gabe Lamb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katrina Rose  |  Overall Experience 
Rating:
5.0

I can’t being to express how good and helpful the staff was in Coloardo Springs On 2175 Victor Pl i loved 🥰 every one there thank you all for such a good easy move

Javon Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Peoples Jr  |  Overall Experience 
Rating:
4.0

The door on my storage area has issues

sandra Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Peoples Jr  |  First Impressions 
Rating:
5.0

Still a satisfied customer.

SHELBIE MOORE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KARIN WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Fennessy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brenda lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Davis macklin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Luther Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORTY HOLMES  |  First Impressions 
Rating:
4.0

The only problem I had was the accounting. They frequently said they did not receive my payments even though they had cleared my bank. I think it was a lag in crediting my account with the payment

Karen Lindroth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnathan Ramos-Delgado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott oakland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tracy Johnson  |  Overall Experience 
Rating:
5.0

From my move across country to COS to my move from Storage to a home, the staff made the whole very demanding transition less stressful... they advised me expertly on size of truck, size of storage that was perfect for me, not an upsell to something more profitable to them.

Theresa Jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Crocker  |  First Impressions 
Rating:
5.0

Staff were not always knowledgeable and if I questioned them on something they would be a bit hostile. Really depended on who I was speaking with. Others would be super helpful and pleasant. It was a crapshoot everytime I walked in.

Carla Sutherland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vivien lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bailey perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY GOMEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAUNA Getskow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

samantha caballo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Owen Luchies  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASON MARTINEZ  |  First Impressions 
Rating:
5.0

Manager and all staff members are friendly and helped me with everything.

israel corona  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laura evans  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

stephen wiebelhaus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA LANZRATH   |  Overall Experience 
Rating:
5.0

Staff very helpful and answered all my question plus provided additional information.

rita neyland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaShun Harjo  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff!

K Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Krouskop  |  Overall Experience 
Rating:
5.0

Everyone who helped was so friendly. Thank you for your assistance!!! Great team and location for storage!

Iva VerDoorn  |  Overall Experience 
Rating:
5.0

This was a great facility and the staff were very helpful.

Richard Dawson  |  Overall Experience 
Rating:
5.0

Thank you so much for helping us through our struggles.

anastacio tamayo  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and friendly. Thank you for all your hard work.

Charisma Muse  |  Overall Experience 
Rating:
5.0

Great facility the staff members are very knowledgeable, polite, and patience with all my needs and concerns.

Gary Blue  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENTLY BLAKEMORE  |  Overall Experience 
Rating:
5.0

Superb customer service from first phone contact with Thor to my arrival after cross country move--- Excellent professional and expedient!

Theresa Jordan  |  First Impressions 
Rating:
4.0

The space is expensive. The renting process is intrusive and unfriendly. Same for renting vehicles. Very intrusive and unfriendly. I rent vehicles or storage because I do not have any other option! But good businesses will be wanted to be used not being used because of monopoly. The staff at the center are fine. But U-Haul policies are not fine.

Kishore Danduboina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOEL PALMER  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. Answered my questions and made the move in quick and easy.

MELEAH DAVIS  |  First Impressions 
Rating:
4.0

The whole staff was great. Iva was very friendly , Skyler friendly and extremely knowledgeable, and Thor was clearly in charge and resolving any issues we had.

david mount  |  First Impressions 
Rating:
3.0

It's frustrating needing to enter my code on multiple keypads, and needing to enter my code a second time on one keypad to leave.

stephen wiebelhaus  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LaShun Harjo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Duran  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Corey Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAUNA Getskow  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Brian Haag  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amin ABOUTORABI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaleb Allen  |  Overall Experience 
Rating:
4.0

Big cluster. Staff was friendly but the way you have to check in and get your storage unit is a mess. Either the system you use is faulty or the employee was not thoroughly trained.

David Claypool  |  First Impressions 
Rating:
5.0

General manager is the best!! All so friendly and very helpful.

Robert Howland  |  First Impressions 
Rating:
4.0

Charging more money to have 24 hour access to my Possessions was and it not Being explained to me When I first moved in did not serve me well.

Breton Maverick  |  Overall Experience 
Rating:
1.0

Thomson and his crew rip off people with auto pay by claiming the credit card did not go through, so they can collect late fees…

MATTHEW TOMBLING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Krouskop  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WIlliam Vazquez  |  Overall Experience 
Rating:
5.0

Victor Place goes way above/beyond.

Daniel Leedy  |  Online Move In 
Rating:
5.0

This was an amazingly helpful place to store my items - a lot of which were electronic and sensitive to dust and moisture. U-haul's facility on Powers Blvd is climate controlled, so this was the best possible solution for my needs.

AARON HANISCH  |  Overall Experience 
Rating:
4.0

This facility was clean, well lit, safe, and staffed by Very Kind and knowledgeable folks. There was some issue with the access code never working. The alarm went off continuously with folks opening their doors because their access codes did not work. Great Facility and Highly Recommend!

John Marley  |  Overall Experience 
Rating:
2.0

The wait was to long and the employee didn't know the storage system

Garth Watts  |  First Impressions 
Rating:
5.0

Thor and the Crew took care of me…listened to my concerns an helped me work through a problem to make it a solution—-Thanks Thor!

Gerhard Klingler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ladoris burton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARMEN YEBBA  |  Overall Experience 
Rating:
5.0

Skylar was fantastic!

John Marley  |  First Impressions 
Rating:
5.0

I will use your facility again when I need to thank you

Annette Wallace  |  Overall Experience 
Rating:
5.0

I have used them in the past until now and now and have never been disappointed. Close & convenient. I will recommend to family & friends..👍

Julia Santiago  |  Overall Experience 
Rating:
4.0

The door to the storage wouldn’t close, and I had to get help twice to close it.

Nick Richards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie Patterson  |  Overall Experience 
Rating:
5.0

Thor was so helpful not only to me but every customer within his view. Great employee!

Ben Olson  |  First Impressions 
Rating:
5.0

The Gm who moved me in to my unit was awesome, great staff and facility.

Stephen Walter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Pearson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula Buck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan collado  |  First Impressions 
Rating:
1.0

I have been using this storage since the early 2000’s and have seen its decline. On removing my stuff out of the storage unit. I had moved out of state had my son to get the remaining off my stuff. I gave him the wrong key for the storage unit. I was informed that they don’t cut locks I would need to get a lock smith and I had to be there too get it cut off. I informed the guy I was 1200 miles away could I speak to a manager. Now my son is there standing in his face. He whispered I am a manager I’m the general manager and say is there anything else I can help you with. I say you haven’t helped me and hang up. I call my son and he tells me he was not the general manager not even the manager the general manager was actually there and when he whispered that and hurried me off the phone the general manager gave him a funny look. I use storage in Colorado Springs all the time. Like I said I have had a storage there since about 2010 or 2011 but they no longer have to worry about me every using them again and most time I have multiple units there. I will gladly take my business else where and make sure I let everyone I come across know how they don’t care snout their customers

LONDON ROGERS  |  Overall Experience 
Rating:
5.0

Very pleased with the years of service. Not only did we rent a storage unit, but have done many u haul rentals as well- great and friendly staff to work with. Keep up the Great and Friendly services- Customers for ever.

Joseph Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

phillip keith  |  First Impressions 
Rating:
5.0

Staff was extremely helpful! They dedicated extra time to answer my questions and find the proper storage unit. Awesome service!

Allen Persons  |  First Impressions 
Rating:
4.0

Was convenient but very expensive for a small unit.

DEANNA BRUCKMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kimberly fernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Fagan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Kunkel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Warner  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tammy Majors  |  Overall Experience 
Rating:
4.0

Only coming is that monthly payment was made a few days before leaving and there was no partial refund.

Rita Tucker  |  Overall Experience 
Rating:
5.0

The staff was terrific and responded to all my questions with knowledge. Thank you.

Sergio Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher spuhler  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

PHILLIP GERHARDT  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Markheem Mack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Venema  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Homan  |  Overall Experience 
Rating:
5.0

Skylar was very helpful

maria rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SERGIO PORTER  |  Overall Experience 
Rating:
5.0

Best U-Haul Staff On This Side Of Heaven... Everyone no matter what day was very friendly, willingly helpful, and authentically professional ♥, see ya next time... Thanks, HMichelle Cooper, Self-published Author Be Blessed

Hattie Cooper  |  Overall Experience 
Rating:
5.0

Nothing to complaint, Thanks for your good service!!!

BRYAN GONZALEZNIEVES  |  Overall Experience 
Rating:
5.0

The staff was very friendly!

Nathan Bell  |  First Impressions 
Rating:
5.0

None

debbie wright  |  First Impressions 
Rating:
5.0

I like the alarmed doors

TIMOTHY CORDNER  |  First Impressions 
Rating:
5.0

The guy that helped me was really helpful and nice

Kristine Pons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH EILER  |  First Impressions 
Rating:
4.0

The only complaint I have, is that I paid for my November rent to avoid a late charge, had the unit cleared out by the evening of the 2nd, and closed the account the morning of the 3rd, but my rent was not pro-rated. Therefore I was charged full rent ($99.95) for 2 days of storage?!

Buddy Kitzmiller  |  Overall Experience 
Rating:
5.0

When I moved into town I needed a temporary place to store some things until I moved into my new house. I was originally headed to check out a different storage facility near by but passed this location and decided to stop and check it out. I am so glad that I did! Every person that I encountered on their staff was friendly and helpful. The facility was clean, secure and well maintained. The online billing and communications were easy and efficient. Bottom line, if you need a place to store some of your belongings, you won't be disappointed with this location!

Ana Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Canady  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jan Senkbeil  |  Overall Experience 
Rating:
5.0

The staff was outstanding with there help assure that my needs were met .

Robert Petties  |  First Impressions 
Rating:
5.0

Easy to sign up for and use. The facility is very clean and the employees are extremely helpful and easy to talk to if you have any issues or questions.

Kathryn Neves da Rocha  |  Overall Experience 
Rating:
5.0

The man who helped us was great. He helped us when the other location on academy was not so helpful. Thanks dude u a real 1

Elisha Valdez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fred Beljaars  |  First Impressions 
Rating:
5.0

Jordan Saulnier assisted us and was a life saver. Not only was he helpful, efficient, and friendly, he made sure that the storage unit we rented matched our needs better than the unit we had originally reserved. Outstanding experience over all.

Joel Jensen  |  First Impressions 
Rating:
2.0

I’m really disappointed in the way I had to leave my storage unit. They changed my lock and I didn’t know if it, no big deal. But then they “didn’t know” if they changed the lock or someone broke in and changed it. I explained that I was currently amidst a scary domestic violence case and I needed to know if it was them or if I should call the police. The employee literally LAUGHED and hung up on me and said call the police. When I informed the manager of this I was really upset and he informed me that he handles his employees properly. A lot more to this story but that’s to the point enough to see how this location is managed by a bunch of school boys that are not considerate of VIOLENCE and abuse.

ALYSSA DAMON  |  Overall Experience 
Rating:
5.0

Great customer service

Charisma Muse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eddie Mitchell  |  Overall Experience 
Rating:
5.0

Being in the military and being told you are leaving and have to pack all your stuff in less than a week is stressful enough. Now looking for a storage unit that was big enough for all my stuff was even harder. I stopped by this location knowing they had no units big enough to fit all of my stuff. But somehow the manager on duty that day Marco made a bunch of calls to accommodate me and made it happen. On top of that Jordan one of the employees there was super professional and polite. This location has been amazing in such a stressful time. You have earned my business while I’m stationed here and recommend everyone to come here. Thank you again for helping me out.

Otto Lopez  |  First Impressions 
Rating:
1.0

Failure on the part of your company in helping me with the closing of acct. Very poor service on your part.

janice nomina  |  Overall Experience 
Rating:
5.0

The Manager is fantastic? I was involuntarily moved by U-Haul from one U-Haul facility to the Powers Blvd U-Haul and there were numerous issues relating to the move. The Manager ((Marco) at Powers Blvd worked through each issue one at a time with customer service always in the forefront! Great Service at the Powers Blvd U-Haul.

Jim Hurley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamelia Hickman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance Salter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

juan ramirez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FORREST TOUCHBERRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaelee Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Halloway  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Perry Bates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES FOLLIS  |  Overall Experience 
Rating:
5.0

Great, helpful, employees working at this facility!

JERI NUDELL  |  Overall Experience 
Rating:
5.0

Very well run facility

Jeff Mumma  |  Overall Experience 
Rating:
5.0

Staff always friendly and helpful.

John Bauer  |  Overall Experience 
Rating:
5.0

Great guys and gals to work with!

Gary Millsap  |  Overall Experience 
Rating:
4.0

Thor was very helpful from beginning to end. I really appreciate that.

Tamika ketter  |  Overall Experience 
Rating:
5.0

Great friendly service

Randy Covert  |  Overall Experience 
Rating:
3.0

The only thing that bugs me is that after business hours- it you need to move big items in or out of the unit/ the big sliding glass doors don’t open.. you have to move through a small door - which is really frustrating. If we can access those doors during office business hours- we should be able to use them when the office is closed.. you can’t get in during business hours unless you use your code anyways - so what’s the difference? Aside from that- the location is great, staff has always been super nice and helpful.

Jaylene Radestock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNE CORDLE  |  Overall Experience 
Rating:
5.0

It was a surprisingly pleasant experience and Tiffany was exceedingly helpful and professional. She’s the best. Great facilities making the strage experience very easy. Strongly recommend.

Jose A Fonseca  |  First Impressions 
Rating:
5.0

The gentleman at this facility were extremely patient and helpful. Thank you Thor

JERI NUDELL  |  First Impressions 
Rating:
5.0

Very excellent staff!!!!

Espoir Lwabanya  |  Overall Experience 
Rating:
5.0

GM Marco A. Is absolutely amazing!!! Extremely friendly, knowledgeable, and helpful. He definitely will go above and beyond, the extra mile, to help his customers to be completely taken care of. His staff there is also extremely friendly and courteous. He runs an amazing ship there! Best bet would be to hang on to him and his staff also. Thank you to him for all the help he gave me on August 3rd. He is very much appreciated 😊😊😊

michelle shehorn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Ellenwood  |  Overall Experience 
Rating:
5.0

No wait, efficient and pleasant staff, spotless facility, free dollies available for use, and first month free -- best storage experience yet!

Leslie Ireland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLIFTON PIPPIN  |  Overall Experience 
Rating:
5.0

Quick and easy turn in of equipment and storage unit. Staff was very helpful and friendly.

James Lewis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John McCray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Zimmerman  |  First Impressions 
Rating:
5.0

The gentleman helping me was friendly, thorough and pleasant to work with.

Ralph Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNE CORDLE  |  First Impressions 
Rating:
5.0

The person who helped me was very clear and helped out

Michael Lasker  |  First Impressions 
Rating:
5.0

My wife Cecilia and I would like to extend an extreme thank you all very much message to all of the UHAUL team members at the Victor and Powers Street office in Colorado Springs, Colorado that we’ve met!! Thanks guys!! 😃🙂😊👍🏿 This includes Jordan S., Marco, Nick, and Stephen among others there and in the U-Haul family network!!!! Great going guys!! Thanks so very much for allowing us to stay safe and use your facilities!! Much much appreciated! Blessings! Mark Anthony and Cecilia Mickens 🙂😊👍🏿🙏

mark mickens  |  Overall Experience 
Rating:
4.0

The store clerk that helped me was very nice and helpful.

Tinamarie Reid Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassie Horner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC MYERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK SATHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS ASOJO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Grainger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Hurtado  |  First Impressions 
Rating:
5.0

Thanks 😊

Hattie Cooper  |  First Impressions 
Rating:
5.0

We stopped by to inquire about renting a small storage unit. The person that assisted us was very friendly, knowledgeable and helpful. We were able to get everything taken care of that same day and moved some of our belongings in immediately. The location is convenient. I love the reassurance that the alarm provides. The rates are reasonable.

Ana Larson  |  First Impressions 
Rating:
4.0

Simple easy process to get online. The only thing I would say is that second floor is very hot. I’m not sure the climate control setting but it is much hotter on the second level

Sonja Garcia  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARK SATHER  |  First Impressions 
Rating:
5.0

Everything at Victor Pl facility was good. However, we were frustrated there when we found out the operator at the call center gave us wrong information when we made the reservation. We specifically asked if the 14' dimesion was length which she confirmed. We needed to rent a second unit on arrival when we discovered the 14' was height.

FORREST TOUCHBERRY  |  First Impressions 
Rating:
3.0

I can’t get ahold of anyone to ask questions or to get Info about changing my unit

Cat Newlands  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Sergio Hernandez  |  First Impressions 
Rating:
4.0

At first, we had a difficult time getting in after hours because instructions were different from what we were originally told. After a few minutes of trying with the swiping of the card, we figured it out.

Carolena Larsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua Hyde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ernesto pelayo  |  Overall Experience 
Rating:
1.0

I reserved my storage unit about two weeks ago, and when I show up with a full truck, they tell me they don't have the unit I reserved. They tell me your computer system is always wrong. Then they try to get me to go to another property across town. Finally they find and indoor unit (I wanted drive-up), rented it to me, then when we went to go look at it, there was already a lock on it, someone was renting it, but it didn't show in their computer. So we had to go find another one. All together they were unorganized, and not really helpful. I would recommend fixing your computer system online to reflect what is actually available at your locations. Horrible experience.

Robert Schmiechen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Osborne  |  Overall Experience 
Rating:
5.0

This is the only uhaul I’ve had a great experience at. Great, professional, helpful team.

Heather Mitchell  |  Overall Experience 
Rating:
5.0

Lock was not available in the room, had to wait over 20 minutes to get it.

Juan Torres  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DONALD BONINI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRENTON ALEXANDE SPINUZZI-NICHOLS  |  Overall Experience 
Rating:
5.0

Staff was very helpful is getting everything I needed to rent the storage space and reserve a truck for next month. They inspected the first unit assigned to me and found that unsuitable to rent, and quickly switched me to a different unit.

Steven Saindon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Barron  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rakeisha Steward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ingrid Mass  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawn poole  |  Overall Experience 
Rating:
5.0

Great storage location. Thank you.

Veronica FALZONE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwan Gant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Austin  |  Overall Experience 
Rating:
5.0

The guys were helpful getting me set up in my new unit. Thank you!

David Powell  |  First Impressions 
Rating:
5.0

Staff was very helpful and the facilities were clean and well maintained

Carol Bernstein  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terrie Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ShaQuita Mims  |  First Impressions 
Rating:
5.0

Everyone is so friendly and helpful. It was a wonderful experience.

Anthony Gioia  |  Overall Experience 
Rating:
5.0

Helpful and friendly staff.

Rita Tucker  |  First Impressions 
Rating:
5.0

Love the staff, so nice to hear 'I haven't seen you in awhile.' Always helpful and nice! I had trouble getting my lock to get right and they showed me exactly what to do. I had issues a couple times with the code and they helped me again! Above and beyond nice!

Kathy Hawkins  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Gottfried  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PEGGY GUTMANN  |  First Impressions 
Rating:
5.0

Love this location! Tough to find customer service at the level Jordan and his team provide. Can't say enough good things!

Robert Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Hudson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheryl Clay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Van Doorn  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

John Gregory  |  Overall Experience 
Rating:
4.0

The young man who helped me out was very patient and helpful. I had a great experience and look forward to doing business at this location.

Brittany Fisher  |  First Impressions 
Rating:
5.0

The manager, Jordan was wonderful and helped me out sooo much!

Mae Wilke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathryn Bodden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Todd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Watson  |  Overall Experience 
Rating:
5.0

Excellent customer service at the location. Was a pleasure doing business with you. Thank you.

Vanessa Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Harding  |  Overall Experience 
Rating:
5.0

The staff was very nice and helpful to my needs.

Christina King  |  First Impressions 
Rating:
5.0

Everyone nice and helpful. Easy to move in and they provided carts to borrow and that was awesome.

Catherine Davis  |  First Impressions 
Rating:
5.0

Enjoyed the service that u- haul provided. If I'm ever in need of storage I will be in returning customer

Ralph Graham  |  Overall Experience 
Rating:
4.0

Out of all the u-haul places, this one is by far my favourite place to go. The staff are amazing here! They are always super helpful! They care about you and your time. The only downfall is the storage units outside have such a gap at the top of the door. There was so much dirt all over are stuff, for the few months it was there.

Kimberly Montgomery  |  Overall Experience 
Rating:
5.0

We were very thankful for the storage we had for 6 months. The staffs there were friendly and easy to communicate. I would definitely recommend this storage place to anyone.

Stuart Hottle  |  Overall Experience 
Rating:
5.0

Excellent staff and facility. Only needed the unit for a short period of time, but based on the experience I will not hesitate to return when needed.

Benjamin Jones  |  Overall Experience 
Rating:
5.0

Jordan the GM was extremely fantastic I appreciated his assistance very much!! Wish the Staff at victor Pl a safe holiday season and thankful for having them help now and always Ms. Pino

tina pino  |  First Impressions 
Rating:
4.0

The staff was helpful , especially the gentleman who assisted me and checked me in. He was outstanding. I do feel like the trucks are fudging the mileage because I took a trip that was mapped out at 19 miles but was charged for 36.

Nicholas Johns  |  First Impressions 
Rating:
5.0

Moved my daughter from Wisconsin to Colorado. The apartment she was moving into was unacceptable. Fortunately U-Haul gave us 30 day free storage as part of renting an enclosed trailer from Wi. to Co. We took advantage of that to find another place. That benefit was beneficial for us to find a new place for out daughter. Staff and facility was top notch. I would recommend to others.

Andre Drinkwine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathryn Bodden  |  First Impressions 
Rating:
5.0

The Manager who signed me in and then checked me out was wonderful! So friendly and helpful. I went to this location specifically because he was so awesome! I will always use this location for storage and truck rental. Thank you so much!

Melinda Murr  |  Overall Experience 
Rating:
5.0

Jordan and team were efficient, competent, and friendly.

Mike Klingensmith  |  First Impressions 
Rating:
5.0

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

Andre Drinkwine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Baldwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Fanelli  |  Overall Experience 
Rating:
5.0

Muy profesional el personal

Pedro Guillen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Bishop  |  First Impressions 
Rating:
4.0

The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Clara Akins  |  First Impressions 
Rating:
5.0

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

Linda Richardson  |  First Impressions 
Rating:
5.0

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Melinda Murr  |  First Impressions 
Rating:
3.0

Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Travis Hartman  |  First Impressions 
Rating:
5.0

Great customer service for me. Cwc

charles carothers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Barbier  |  Overall Experience 
Rating:
5.0

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

Frank king  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcia vance  |  Overall Experience 
Rating:
4.0

would like access after hours. Not a big deal but would be convenient

Dave Hemminger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan Cooey  |  Overall Experience 
Rating:
5.0

Courtney, Paul and everyone was very helpful and courteous.

Eddy Wyatt  |  Overall Experience 
Rating:
2.0

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

Cheryl Watson  |  First Impressions 
Rating:
5.0

We never worried about our belongings being in storage there. Very secure and great security measures.

Laura Jueschke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Whitney Hickey  |  Overall Experience 
Rating:
5.0

I loved knowing my belongings stored at UHaul was secure and well taken care of

Melissa Cooper  |  Overall Experience 
Rating:
5.0

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

MATTHEW EAGER  |  Overall Experience 
Rating:
5.0

Top notch crew and facility.

Steven Barbier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devin Pritchett  |  First Impressions 
Rating:
5.0

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

ERIK BRITO  |  Overall Experience 
Rating:
5.0

Charisma uniqueness nerve and talent

Ernesto Sanchez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eddy Wyatt  |  First Impressions 
Rating:
5.0

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

James Clark  |  Overall Experience 
Rating:
3.0

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Jason Burkhart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Wall  |  First Impressions 
Rating:
5.0

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

janet otto  |  Overall Experience 
Rating:
3.0

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jason Burkhart  |  First Impressions 
Rating:
5.0

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Jeremy Harding  |  First Impressions 
Rating:
4.0

Very friendly staff. Helpful, and easy to work with.

Michael Mcdonald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sarah english  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael williams  |  First Impressions 
Rating:
5.0

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

kelsey korbett  |  First Impressions 
Rating:
5.0

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

PATRICIA RIDGE  |  Overall Experience 
Rating:
2.0

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Robert Mclain  |  Overall Experience 
Rating:
5.0

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

Todd Lomison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry delva  |  Overall Experience 
Rating:
2.0

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Rickey Ramos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Tom  |  Overall Experience 
Rating:
1.0

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn’t get anything done to solve the problem.

Ismael Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher gregory  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Classen  |  Overall Experience 
Rating:
5.0

Angela Moore and Jennifer Hudson are amazing

Angela Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD FISCHER  |  Overall Experience 
Rating:
5.0

Jennifer was awesome! Thank you very much for your help keep up the great work!!

Reinhold Fuerstenau  |  Overall Experience 
Rating:
4.0

Thankyou fore all the help an great people

gary larsen  |  Overall Experience 
Rating:
5.0

Very professional and customer friendly

ALAN BOURQUE  |  Overall Experience 
Rating:
5.0

Thanks!

Larry Downey  |  Overall Experience 
Rating:
5.0

Great personnel,would recommend this place to anyone. Rhino.

Reinhold Fuerstenau  |  First Impressions 
Rating:
5.0

The folks there were very friendly and helpful. God bless the crew there!!!

Steven Splechter  |  First Impressions 
Rating:
5.0

I was there for over 3 years and had a wonderful and safe experience.

veronica phillips  |  Overall Experience 
Rating:
5.0

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Debrah Kennedy  |  Overall Experience 
Rating:
1.0

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Rob May  |  Overall Experience 
Rating:
5.0

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

Sherry Corley  |  Overall Experience 
Rating:
1.0

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

dandral sawyer  |  Overall Experience 
Rating:
5.0

Sarah was extremely helpful and made the experience easy. She was great!

Ronald Parks  |  Overall Experience 
Rating:
5.0

Great Staff and facility! They are always friendly and willing to help.

NICHOLAS BOYLE  |  Overall Experience 
Rating:
5.0

Very pleasant employees.

CHARLES HATFIELD  |  Overall Experience 
Rating:
5.0

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Thanks

Ernestine Richardson  |  Overall Experience 
Rating:
5.0

Quick easy and informative.

Christopher Doane  |  First Impressions 
Rating:
5.0

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Danielle Singleton  |  Overall Experience 
Rating:
5.0

Customer service exceptional.

Ginny Odekirk  |  Overall Experience 
Rating:
5.0

Thank you for your friendliness, and understanding ,at times

JO ANN DOMINGUEZ  |  Overall Experience 
Rating:
5.0

Great place. Great staff!!

Hazen Ham  |  Overall Experience 
Rating:
4.0

Good service and reliable trailer.

Debbie Shankle  |  First Impressions 
Rating:
5.0

Thank you to Lafayette and his team! Excellent service and easy process!

Scott Wolf  |  Overall Experience 
Rating:
5.0

Received excellent service and found overall experience very easygoing.

Danielle Singleton  |  First Impressions 
Rating:
4.0

Price was a Lille high I thought.

Mike Housum  |  Overall Experience 
Rating:
5.0

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! Thank you!

Douglas Small  |  Overall Experience 
Rating:
2.0

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

Gary Dahmer  |  First Impressions 
Rating:
5.0

N/A

April Kirksey  |  Overall Experience 
Rating:
5.0

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

Barbara Williams  |  First Impressions 
Rating:
2.0

very pleased with their facility

Mary Crownover  |  Overall Experience 
Rating:
5.0

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

kenneth anderson  |  Overall Experience 
Rating:
5.0

everything went as needed thank you

Tina Winemiller  |  Overall Experience 
Rating:
5.0

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

EDWARD YOON  |  Overall Experience 
Rating:
5.0

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

Douglas Ernst  |  Overall Experience 
Rating:
5.0

Customer service it was great there

mike bennett  |  First Impressions 
Rating:
5.0

everything was great

David London  |  Overall Experience 
Rating:
5.0

Awesome staff. The best U-Haul experience to date!

Adam DeCamp  |  Overall Experience 
Rating:
2.0

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

Irven Higginbotham  |  First Impressions 
Rating:
5.0

Brandon and Damion were very helpful when i got there

brenda lopez  |  First Impressions 
Rating:
5.0

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Adam DeCamp  |  First Impressions 
Rating:
5.0

Thank you

Ameerah Robinson  |  Overall Experience 
Rating:
4.0

😎

Larry Downey  |  First Impressions 
Rating:
5.0

Convenient location, clean facility.

Gregg Parent  |  Overall Experience 
Rating:
5.0

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don’t give all the information needed on their website. Everything is clean and nice!

Kari Mcclure  |  First Impressions 
Rating:
5.0

Branden Hawke did an awesome job for me and my Husband

Sabine Moscova  |  First Impressions 
Rating:
5.0

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

Erika Maurer  |  Overall Experience 
Rating:
5.0

Very helpful

kenneth anderson  |  First Impressions 
Rating:
4.0

Friendly helpful staff.

Teri Martin  |  Overall Experience 
Rating:
5.0

Great place, really clean and the owner is super nice.

Victor Jordan  |  First Impressions 
Rating:
5.0

Friendly and helpful staff.

DONALD GREEN  |  Overall Experience 
Rating:
5.0

Very good personal

Gilberto Villa  |  First Impressions 
Rating:
4.0

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

kelly Peters  |  Overall Experience 
Rating:
5.0

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

PATRICIA HOWE  |  Overall Experience 
Rating:
5.0

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Thank you

SYRETTA MCGRAW  |  Overall Experience 
Rating:
4.0

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Andrea Pacheco  |  Overall Experience 
Rating:
5.0

Brandon was great. He took care of all my moving needs and can’t thank him enough.

Anastacia Buniag  |  Reservation 
Rating:
5.0

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

karen murray  |  Overall Experience 
Rating:
5.0

Great staff.

steven Barbier  |  Overall Experience 
Rating:
5.0

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

mike castleberry  |  Overall Experience 
Rating:
5.0

Good customer service

jessica miller  |  Overall Experience 
Rating:
5.0

its good

Timothy Francis  |  Overall Experience 
Rating:
5.0

Staff was awesome

Carl Small  |  Overall Experience 
Rating:
4.0

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

DEBRA BELL  |  Overall Experience 
Rating:
5.0

Great group. Awesome experience

Carl Small  |  Reservation 
Rating:
5.0

The staff were very professional and courteous and they treated us like family meeting all our needs!

michael wehrmann  |  Overall Experience 
Rating:
5.0

Great group of people and very helpful. I highly recommend them.

bill Talbott  |  Overall Experience 
Rating:
1.0

The cargo door didn't work for the 1st month, and I was told by a “manager” I would get a refund for unused time when I left. GM wouldn’t honor it. More issues, but not enough space. Never again!

Gary Dickert  |  Overall Experience 
Rating:
4.0

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Keith Jeffries  |  Overall Experience 
Rating:
5.0

Everything was great. I never worried about my items in storage.

Kevin Watson  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

bill Talbott  |  Reservation 
Rating:
1.0

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

Robert Sherer  |  Overall Experience 
Rating:
2.0

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

MICHAEL MCMULLEN  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

ronald Scott  |  Overall Experience 
Rating:
5.0

We had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.

Ben Osborne  |  Overall Experience 
Rating:
4.0

.

brent deutsch  |  Overall Experience 
Rating:
4.0

.

Sarah Meier  |  Overall Experience 
Rating:
5.0

I have used your facility for many years, and I will use it again if need to.

SANDY GULLETT  |  Overall Experience 
Rating:
4.0

Pretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.

SHAWN HUNTER  |  Overall Experience 
Rating:
5.0

Than k you

Aaren rogers  |  Overall Experience 
Rating:
4.0

Nice clean facility

Brandy Smith  |  Overall Experience 
Rating:
5.0

I will use this facility again for any future needs.

Sarah Kimball  |  Overall Experience 
Rating:
1.0

They rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.

tammy masi  |  Overall Experience 
Rating:
5.0

Our son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.

DEBBIE SMITH  |  Overall Experience 
Rating:
5.0

Cool place

David Meurer  |  Overall Experience 
Rating:
5.0

Catherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.

Jeremy Baca  |  Overall Experience 
No reviews have been submitted for this location.

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