Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
In Stockton,CA. Amisha was great she was well informed and gave us all the information we needed to have a safe trip.
victoria vallarta
Rating:
5.0
excellent experience
johnesha Thompson
Rating:
5.0
Melody and Feliza were so friendly kind and help us immediately even tho we book wrong date they work with us and found us a truck we needed and want that day we sure did appreciate the professionalism i will go back . They had a great attitude
kathryn martinez
Rating:
5.0
Fast and quick service! Very polite staff.
Francisco Gatdula
Rating:
5.0
I’ll be back
Richard Chabot
Rating:
5.0
Customer did not leave a comment.
Joseph Zehrung
Rating:
1.0
My move took longer than expected. I kept extending my time. The original card that I used for the initial payment they never charged again. I gave another card and one payment came out. On Sunday morning , April 17th, I told the staff that I had been up all night working and the truck still needed to be unloaded. I said that if I didn’t return it that night that I would return the following day. We unloaded the following day and went to the gas station to put gas in the truck before we returned it when 5 police cars surrounded us and pointed guns at us . They said the truck had been reported stolen. They had us all lay face down on the dirty ground while they handcuffed us. My son and his friends are traumatized. I am furious and will never rent from Uhaul again. It was criminal what your manager did to me and I am contemplating suing UHaul.
Terry Fasy
Rating:
5.0
Customer did not leave a comment.
michael Rhodes
Rating:
5.0
Customer did not leave a comment.
Diana Pretzlaff
Rating:
5.0
Amisha was very professional and had great knowledge of your equipment.Our check out and return process was very thorough and helpful.The whole process for check out took approximately 12-15 minutes.The return process was 8-10minutes.I would highly recommend this location.
DUWAYNE CHAVEZ
Rating:
4.0
I gave the keys to the agent and she said she would check in my truck and asked if I needed a receipt. I told her just mail it to me. I ended up with car rentals on my bill I didn’t make. I am beyond disappointed and will never trust this location for my rental needs in the future. I am fighting the transactions through my card company.
Venicia Kane Platt
Rating:
5.0
Customer did not leave a comment.
Steven Koam
Rating:
5.0
These guys and gals make renting a b⁵Ujjaineese
Erin Tenhoeve
Rating:
5.0
Had a excellent experience at this store.
Roger Ott
Rating:
5.0
nothing was very good service
thank you
Enrique Valenciagomez
Rating:
3.0
Customer did not leave a comment.
Michael Peterson
Rating:
5.0
Nothing
Adrian Caballero
Rating:
5.0
Customer did not leave a comment.
Tammi Patton
|
Online Move In
Rating:
4.0
Hold times are unreasonable. Instead of saying please hold a minute, without waiting for a response, say please hold, up to 30 minutes. You should probably evaluate the number of hangups due to the peak hours hold times.
Steven Gyman
Rating:
3.0
I ordered a dolly with my truck reservation, but when I picked up the truck there was no dolly. I was upset because the man working was rude. Also, you should have not taken my order if you didn't have what I needed. I could have gone somewhere else.
FROILA FERNANDEZ
Rating:
5.0
Very nice staff and equipment and truck were in perfect working order!
Robin Van Court
Rating:
5.0
We are completely satisfied with the service we received at your location. Returning truck was fast & easy ..Thank you UHaul 😃
Mamie Hamilton
Rating:
5.0
Great job!! Staff is very friendly and courteous. The return of the trailer rental was very painless, thanks.
james rolle
Rating:
5.0
Customer did not leave a comment.
Javier Hernandez
Rating:
5.0
Customer did not leave a comment.
joel wharton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROSEALIE PRATER
Rating:
1.0
Make sure that representatives are courteous and knowledgeable about your truck locations. Do not make your customers feel like they do not know what they are talking about and then have to apologize. Work on customer service
Renee Simmons-Wilkins
Rating:
5.0
The truck was clean and had a 1/2 tank of gas. The staff was friendly, efficient and prompt.
LINDA CONTRERAS
Rating:
5.0
The employees are all so pleasant and welcoming, Thank you 😊
victoria almendrez
Rating:
5.0
Customer did not leave a comment.
Greg Kyler
Rating:
5.0
Customer did not leave a comment.
Andy Lee
Rating:
5.0
Both ladies who helped , one at pickup other at drop off, today were quick, polite and friendly.
Monique Deluna
Rating:
5.0
Customer did not leave a comment.
Raza Aslam
Rating:
5.0
Customer did not leave a comment.
Russell Campbell
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tiana Fabela
Rating:
4.0
Customer did not leave a comment.
Sunny Sim
Rating:
5.0
Customer did not leave a comment.
Randy Tu
Rating:
5.0
Customer did not leave a comment.
Miguel Galeana
Rating:
5.0
Customer did not leave a comment.
amninder singh gill
Rating:
5.0
Customer did not leave a comment.
Albert Richards
Rating:
5.0
The staff were very helpful I have zero complaints I have Ben a loyal customer and look forward to doing business and have great standing with uhaul.
Marcus Wilson
Rating:
5.0
Customer did not leave a comment.
Darren sandoval
Rating:
5.0
The friendly people at U-Haul were the best part of a very difficult move. Their professional attitude made everything easier. Thanks!
Nickolas Castillo
Rating:
5.0
Customer did not leave a comment.
Son Dang
Rating:
3.0
Customer did not leave a comment.
Elizabeth Johnson
Rating:
1.0
Not charging me twice for the same service
Michael garcia
Rating:
5.0
Really nice fast service. Excellent customer service really well maintain fleet.
AKASH CHANDRA
Rating:
5.0
Customer did not leave a comment.
Balmore Canales
Rating:
5.0
Good fast service
Joseph Valeros
Rating:
5.0
That’s a busy location the employees can use an extra help over all the staff are very helpful
efren villareal
Rating:
5.0
Customer did not leave a comment.
Lucianna Rodriguez
Rating:
5.0
I am a regular customer and the staff is always friendly and helpful and respectful of my time. Best location in Stockton.
LINDA CONTRERAS
Rating:
3.0
While the staff and facilities here are great, I have misgivings about suggesting a rental vehicle from this location. Today, I was rented a truck for a one way 400 mile trip that had a retread tire affixed in a steering position.
This tire failed at freeway speed on the 99S fwy halfway into my trip nearly costing me my life. I would have said that I trusted uHaul equipment but that is no longer true.
If there is someone on staff that makes decisions like these, please ask them if they would have put their loved one into such a situation. I'm sad because I've always trusted uHaul and furious that I almost lost my life moving someone else's stuff.
Waiting on a narrow shoulder for help that came quickly was nerve wracking as there was very little room to stop. I was grateful they came and serviced the damage within 90 minutes. It was hot and I was severely dehydrated.
Lastly, uHaul asked me to tow a car tow which we considered but am glad we said no..The day would have been Much worse.
Nickawanna Shaw
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHAWN PURSLEY
Rating:
5.0
Alot of equipment good employees
Paul Marciano
Rating:
5.0
Customer did not leave a comment.
paqrdeep singh
Rating:
5.0
Customer did not leave a comment.
LORENA LEON
Rating:
5.0
I love this place. I come here all the time to rent trailers when I need them but always available and always in good condition.
LIBRADO CACHU
Rating:
3.0
When I returned the truck I fueled it I was 1 gallon off they made me go back and put 1 gallon this was ridiculous and petty
Joel Sigle
Rating:
5.0
Customer did not leave a comment.
Caleb Baker-Hayes
Rating:
5.0
Customer did not leave a comment.
chanroth tith
Rating:
5.0
Good customer service
Porfirio Diaz Bustamante
Rating:
5.0
Great people. Ready as soon as I walked in.
Richard Chabot
Rating:
3.0
Customer did not leave a comment.
Roxanne Campbell
Rating:
1.0
Staff is unprofessional, staff is unhelpful and everyone acts like they don’t know how to do anything they always need a different staff member or can’t find the radio to call another staff it was just a terrible experience overall and I never received my deposit back I never requested a check to be mailed to me I gave cash and came back to retrieve my cash and was given the run around just to be told someone closed my contract and requested that I be mailed a check which makes no sense and I never requested a check when I paid cash. When you call they don’t even ask you can you hold the just say that please hold and slam the phone back down and leave you waiting on hold for over 10-20 minutes and still to get no results or the answers you need and the staff does not help you find your U-Haul or assist you any type of way once they take your money. The woman is who works the swing/ closing shift is just terribly unprofessional and unsanitary. She curses to herself, says that’s not her job, makes you wait and does not assist you happily she was terrible and the dayshift staff is just ghetto on the phone telling me they didn’t make enough money yet to give me my deposit back just to be told the next day a check request was submitted on my behalf. I will never do business or suggest this location to anyone EVER
Zachariah Cooper
Rating:
5.0
Customer did not leave a comment.
kelly Baker
Rating:
1.0
The uhaul was not serviced as it in need of work and needs to be looked at. Lights are on and it does not drive well. Not happy and you need to service your trucks before letting someone pay to drive if
Laura Pacillas
Rating:
1.0
Got arrested for grand theft auto even though they got the truck back and I spoke to em
Osaniamieko Morales fortner
Rating:
4.0
Only issue I had since I was inspecting a truck in a parking lot at night. It was hard to see.
Monique Deluna
Rating:
5.0
Customer did not leave a comment.
LUIS TALAVERA
Rating:
5.0
Service was great thank you.
Fred Martin
Rating:
5.0
Great customer service, I’m a regular…always accommodate to my needs…very time friendly when I’m going t return truck a little late…they alway helpful
Awesome service
Victor Rimando
Rating:
5.0
Customer did not leave a comment.
Cesar GUTIERREZ
Rating:
5.0
Customer did not leave a comment.
Glenn Coleto
Rating:
5.0
Customer did not leave a comment.
Willer de Oliveira
Rating:
4.0
More people at the counter.
Michael Russ
Rating:
3.0
Customer did not leave a comment.
Dyna Pech
Rating:
5.0
I have rented from u-haul for over 20 years and have never had any issues. Even with recent technology advances, the rental process was always smooth and easy. However, recently now u-haul requires one to snap a photo of yourself for their “facial recognition technology”. What? The clerks stated it was company policy and had to be done to rent the truck. I was renting the truck last minute and had I not needed it, I would have canceled my reservation. I am not in favor of any “facial recognition” anything and do not understand why if I’m at the counter in person renting the truck, I need to validate my drivers license with taking a photo of myself. I will not be a returning customer.
Julian Salazar
Rating:
5.0
This is the best uhaul location in town and I refuse to go to any other location. Always quick and professional service every time I've used them for moving.
Timothy Crider
Rating:
5.0
Customer did not leave a comment.
Raudel Sanchez
Rating:
5.0
The staff is awesome. Very friendly and always courteous and respectful of my time, great selection of vehicles. My favorite location.
LINDA CONTRERAS
Rating:
5.0
Customer did not leave a comment.
Latai Fakahua
Rating:
5.0
One of the smoothest U-Haul transaction my husband and I have ever had. Thank you!
Tracy Pengilly
Rating:
5.0
I love this location and always feel like I've chosen the lesser option when I go anywhere else. Top notch shop!
Jason Wells
Rating:
5.0
Customer did not leave a comment.
Ann Brennan
Rating:
2.0
The customer service was very nice and the vehicle was clean. However i was charged for 16 miles that i did not drive and i have the pictures to prove it.
Garrett Simons
Rating:
2.0
I got my truck an hour late because the app could not locate me and I had to call customer service which took forever to give me access to the lock box. When I finally gained access to the lock box, it was stuck and wouldn’t open for another 15 mins. It really was not a smooth transaction
Levi Wells
Rating:
5.0
Thanks for your kindness and professionalism and We do appreciate you so much.
SOEUN HEM
Rating:
4.0
non-distracted customer desk service please
Roy Jr. Rocero
Rating:
2.0
Customer did not leave a comment.
Vickie Morales
Rating:
2.0
There was a glitch in the system so they made me return the truck t a different location.
Long story short my car was parked at where I picked up the truck, I had t pay Lyft to drive me to my car.
The manager just said call the 1-800 number, because they were going to add additional charges.
Uhaul should of at least reimbursed me for my Lyft drive back to my car, I didn’t like how he said u have to call
The manager should fix the problem not me
Victor Rimando
Rating:
5.0
Customer did not leave a comment.
Stephen Kihlthau
Rating:
2.0
Make sure the correct truck is given to the Customer, that way they don’t have to come back to get the right one, auto transporter located at a difficult area making it difficult to leave uhaul area due to small space. No explanation or tips about using auto transporter.
Sunny Vang
Rating:
5.0
Both gentlemen that helped me were very personable and nice
Craig Pollard
Rating:
5.0
Friendly and attentive staff
MANUEL GARCIA
Rating:
5.0
Customer did not leave a comment.
JOSEPH GALLAGHER
Rating:
5.0
Directions what to do if I turn in the vehicle after hours.
Michael Moore-Cooper
Rating:
5.0
Excellent service, Thank you 🙏
ALVIN SMITH
Rating:
1.0
Customer service was excellent but equipment run down no running light on trailer I rented
Genivieve Daly
Rating:
5.0
Customer did not leave a comment.
SHALEA WYATT
Rating:
5.0
The manager and the two individuals at the counter were the best. Friendly, professional and knowledgeable. I could not have received better service - great to work with.
HAL LYNAM
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MICHELLE ROMERO
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Tyresha Adams
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Kevin Watkins
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christina Kimball
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ROBIN BUTLER
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Charlene Graham
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JOYCE MCFADDEN
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
CHRISTINA MADARIAGA
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
melvin marshall
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
anissa Wilkins
|
Overall Experience
Rating:
5.0
👍🏽 thanks
Jeannette Mucker
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kim Sparks
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KERI ASKEWBAILEY
|
Overall Experience
Rating:
5.0
The U-Haul in California is much better than the U-Haul in New Mexico and Arizona
Resia Morgan
|
First Impressions
Rating:
5.0
I rented a unit for almost three years. Everyone was great.
Mareis Dickerson
|
Overall Experience
Rating:
5.0
Jamie a man was very helpful Enjoyed working with him to solve a storage need i had for a month . Wardrobe boxes Too Gove Jamie a raise !!!! John was very helpful on our exit Made it so quick and hassle free The team members made this a pleasurable move Thanks again guys !!!! Steven Ross K
STEVEN KOTECKI
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Zandra Harris
|
First Impressions
Rating:
5.0
Only one issue- first time I returned to put more stuff into our unit 328 - there was a second lock on the unit placed there by uhaul staff - still first month which had been paid - no one could explain why the lock was on there and it took 30 plus minutes to get someone to remove the lock
James Lynn
|
Overall Experience
Rating:
4.0
Thanks
Tyra Allen
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
STEVEN KOTECKI
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Thomas Thrush
|
Overall Experience
Rating:
4.0
I loved that my unit was a converted truck back.
SARAH SMITH
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James Lynn
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ANISE WHEELER
|
Overall Experience
Rating:
5.0
Thank you
SHARON SIMMONS
|
First Impressions
Rating:
2.0
I was off for the deal in line and I was calling said that they couldn’t honor that deal because it was the last storage when I talk to other U-Haul storage places they said they would have to honor it because I reserved it and they said no
MALISHA STEPNEY
|
First Impressions
Rating:
5.0
It served in its purpo
ALYSIA ONEAL
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
mary negrete
|
First Impressions
Rating:
4.0
Should have given a 5-star review but when booked this place it was given as a
“one month free”, and check in date of May 12. But at the last moment received a call saying it is not free, and either I started paying immediately from May 9 (though I do not need it till May 12), or lose it. It was too late to find a alternative one so have to do whatever I was told to do.
Harry Chai
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Christopher Wilhite
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Terrence Richardson
|
First Impressions
Rating:
5.0
Everyone has been quite helpful and made sure that I have what is needed.
maureen simerot
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Katrina Oswalt
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GINGER SINGLETARY
|
First Impressions
Rating:
2.0
I had homes people living in the units around me and most of the times I went to access there was garbage all over. Also most times I went over the last couple years cars were always blocking the gate due to lack of parking. Although I will say the day I emptied my locker out and closed out the facility was the cleanest I have ever seen the grounds.
Christopher Matteucci
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diane Davis
|
First Impressions
Rating:
1.0
My unit was always paid & within the short period I had my rental my lock was cut off & replaced on two different dates & I was never notified of these incidences and I had to find out on my own when I couldn't access my unit.
Crystal Correia
|
Overall Experience
Rating:
5.0
I changed my storage move-in to 11/30/21. I am NOT pleased for the simple fact that my 1st month of storage was suppose to be free because I rented a u-haul for 1 way BUT I ended up having to pay for the 1st month
Vanessa Sims
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Smyrna Jacobo
|
Overall Experience
Rating:
5.0
None at this time.
mike clark
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CYNTHIA SOLIS
|
First Impressions
Rating:
5.0
Nice and efficient workers. Very happy.
Steven Giampaoli
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
malissa galvan
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jorge Raya
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Joseph Williams
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Arnice Lampkins
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lucas Dehner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Byron Brooks
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
vincent harris
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
patricia Lefors
|
First Impressions
Rating:
3.0
The customer service and online services are very poor. The only reason why I still use U-hual self storage and truck rentals is because there are no other comparable convenient options that offer the same services. I have had so many problems with the quality off service at multiple locations the absolute worst was from the management at the Mid-city Fresno location and the manager Tish at your Lodi, CA on Cherokee Lane.
Angelica Ordaz
|
First Impressions
Rating:
5.0
None
gloria sterni
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Antoine Jajjers
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Francelia Chin
|
Overall Experience
Rating:
5.0
The only thing that was not great was when the company system was down bcuz I was unable to haul anything without a moving truck.
Francelia Chin
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
lesley mcdaniel
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BLANCA HERNANDEZ
|
Overall Experience
Rating:
5.0
Todo estuvo muy bien excepto que saqué mis cosas el 19 de febrero y olvidé reportarlo a la oficina y me hicieron el cobro normal por la renta del espacio una vez más y se me reporte y aún estoy esperando respuesta para ver si me reembolsaran el dinero que se cobró de mi cuenta de banco sé que fue culpa mía por no haber avisado anteriormente lo siento mucho y espero poder resolver este problema muchas gracias
daniel gomez
|
Overall Experience
Rating:
5.0
Miscommunication between sales and the location about a free month using a storage space caused some difficulty and confusion that was completely unnecessary. I did not appreciate being put in the middle of a dispute between a local manager and uhaul corporate.
Stacey Hamlin
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GINGER SINGLETARY
|
Overall Experience
Rating:
5.0
Amazing team and company
KIM RUSSELL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brenda Hudgies
|
Overall Experience
Rating:
5.0
chris was friendly and very effiecent
Gonzalo Tabios
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DANIEL STRINGARI
|
Overall Experience
Rating:
5.0
Great staff and facility.
james morris
|
Overall Experience
Rating:
5.0
The manager here does an awesome job and it shows in the employee's.
Mercedez Teixeira Naeole
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GINGER SINGLETARY
|
First Impressions
Rating:
4.0
My access card wasn't working initially and the floor of my storage had a decent amount of dirt in it.
Bryce Williams
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
antoinette wandick
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
robin sexton
|
Overall Experience
Rating:
5.0
Great service every time !!!!
annetta haywood
|
Overall Experience
Rating:
5.0
Not only was the Truck rental from Michigan to California convenient and Truck in great shape but making the drop off & ability to have a storage rental available in the same location made it such a carefree, less stress experience. Thanks again for Uhaul and its employees.
linda rios-anderzak
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Augusta Anderson
|
First Impressions
Rating:
5.0
I would like to mention a customer service lady that helped me out so munch in this experience her name is Tosha from Spokane U-Haul on 3rd she was just amazing and made my experience stress free
Haley Anderson
|
First Impressions
Rating:
5.0
Good customer service
brenda gross
|
First Impressions
Rating:
5.0
The GM was very helpful and accommodating.
Linda Bailey
|
First Impressions
Rating:
4.0
No comment
Brenda Coby
|
First Impressions
Rating:
4.0
It was not bad for price just need bigger more secure space
William Mejia
|
Overall Experience
Rating:
5.0
Office personnel very helpful and freinly.
Angel Ramirez
|
Overall Experience
Rating:
1.0
Worst u haul service ever received. EXTREMELY long wait times and staff doesn’t even seem to care that there’s folks that have been waiting for service for 20-30 min.
Jarrett Ligsay
|
Overall Experience
Rating:
5.0
The staff members were always friendly, professional, and helpful. They definitely stood out above other UHAUL locations in Stockton because of their commitment to excellence. Keep up the good work!
EDWARD MOTON
|
Overall Experience
Rating:
4.0
Customer service was great. Thank you
martha perez
|
Overall Experience
Rating:
5.0
Nice and helpful staff
Julia Macias
|
Overall Experience
Rating:
5.0
The manager was extremely Helmand nice
judith valdez
|
First Impressions
Rating:
4.0
I Appreciate all the assistance i recived and the way all those that i dealt with was so helpful and understanding to my situation would recomend your services to others May God Bless u all
radonda portis
|
Reservation
Rating:
5.0
Good
Marcie Hedrington
|
Overall Experience
Rating:
4.0
I was not comfortable having to pound on the door to get access to the inside storage unit. Sometimes it took a while before anyone opened. Very inconvenient.
Lucy Perez
|
Overall Experience
Rating:
5.0
We appreciated the convenience and helpfulness of the Hammertown U-Haul storage facility and staff.
kim nelson
|
Overall Experience
Rating:
5.0
I don’t agree with I had to pay for a whole month even though my items were only in their 6 Days I should’ve been refunded for the day is not used because it was immediately rent it to someone else