Customer Reviews for Triple O Service
(U-Haul Neighborhood Dealer)

119 reviews

644 Broadway   Imperial, NE 69033
(Across from Sheriff's Department)

(308) 882-5746

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(308) 882-5746

644 Broadway
Imperial, NE 69033
(Across from Sheriff's Department)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service always! I recommend this place to anyone looking for a uhaul!!!

Jason Kimble 
Rating:
5.0

Customer did not leave a comment.

Bradford Hershberger 
Rating:
5.0

Customer did not leave a comment.

james majors 
Rating:
3.0

Customer did not leave a comment.

Jeremy Eddings 
Rating:
5.0

Customer did not leave a comment.

Cynthia Ennis 
Rating:
5.0

Customer did not leave a comment.

John Burke 
Rating:
5.0

Customer did not leave a comment.

June Brusoe 
Rating:
5.0

Customer did not leave a comment.

leatha snyder 
Rating:
5.0

Customer did not leave a comment.

leatha snyder 
Rating:
5.0

Customer did not leave a comment.

Mac DeHart 
Rating:
5.0

Triple O was so helpful and polite. Answered all my millions of questions with a smile.

Tracy Pribbeno 
Rating:
5.0

Customer did not leave a comment.

Joe Langin 
Rating:
5.0

Helped get us a replacement trailer in a very quick and friendly manner.

Matthew Soper 
Rating:
5.0

Very simple friendly transaction

brent bussell 
Rating:
5.0

Customer did not leave a comment.

Cindy Castor 
Rating:
5.0

Customer did not leave a comment.

Jeremy Eddings 
Rating:
5.0

I do not have a cell phone with internet I would appreciate getting a paper copy of the rental agreement and of the rental cost. I had nothing to indicate I had rented the trailer. Luckily I did not get stopped by a patrolman asking for proof that I had rented the trailer because I did not have any proof.

Clyde Smith 
Rating:
4.0

Customer did not leave a comment.

Charles Maynard 
Rating:
4.0

Customer did not leave a comment.

Kyle Brom 
Rating:
5.0

Customer did not leave a comment.

bob harmon 
Rating:
5.0

Customer did not leave a comment.

carla taylor 
Rating:
5.0

Customer did not leave a comment.

John Metzger 
Rating:
5.0

Customer did not leave a comment.

Lavern Ritchey 
Rating:
5.0

Customer did not leave a comment.

Chelsey Urdahl 
Rating:
5.0

Nothing. Everything was perfect!

imperial manor 
Rating:
5.0

Customer did not leave a comment.

Dodd Cox 
Rating:
5.0

Customer did not leave a comment.

JUSTIN KREY 
Rating:
5.0

Customer did not leave a comment.

Linda Trevett 
Rating:
5.0

Customer did not leave a comment.

Kurt Purkeypile 
Rating:
3.0

Give out the code for the lockbox. This location does not use the big orange key box as indicated on the online check-in. There is a tiny black box with a lock that needs a code for the keys.

William Turner 
Rating:
5.0

Customer did not leave a comment.

Peggy Coon 
Rating:
4.0

Stop price gouging customers . The rental has more doubled in the last 4 months .

ANGUS FERGUSON 
Rating:
5.0

Customer did not leave a comment.

John Burke 
Rating:
5.0

Be sure of the details at the place you a re renting from.

Misty Flesch 
Rating:
5.0

Customer did not leave a comment.

JOHN LANGENFELD 
Rating:
5.0

Customer did not leave a comment.

John Langenfeld 
Rating:
5.0

Customer did not leave a comment.

Kenneth Pilsl 
Rating:
3.0

they need a drop box for the keys when they are not open

jamie bates 
Rating:
4.0

Customer did not leave a comment.

Mike Stafford 
Rating:
5.0

Customer did not leave a comment.

Norma Hickman 
Rating:
3.0

Customer did not leave a comment.

Mark Franck 
Rating:
4.0

Customer did not leave a comment.

Norma Hickman 
Rating:
5.0

Customer did not leave a comment.

KATHRYN CHRISTENSEN 
Rating:
5.0

It's all good

Perry Unruh 
Rating:
5.0

Keep doing what your doin thankyou friendly guys great help

John Fuller 
Rating:
5.0

Customer did not leave a comment.

Ariel Winter 
Rating:
5.0

Customer did not leave a comment.

julie gockley 
Rating:
5.0

Customer did not leave a comment.

Sarah Wixom 
Rating:
5.0

Very friendly and quick

Kurtis Vogel 
Rating:
5.0

Customer did not leave a comment.

Brad Moline 
Rating:
5.0

Customer did not leave a comment.

Lexee Reichert 
Rating:
3.0

Customer did not leave a comment.

Dale Myers 
Rating:
4.0

Customer did not leave a comment.

Keri Foster 
Rating:
4.0

Customer did not leave a comment.

Angela Hansen 
Rating:
5.0

Customer did not leave a comment.

Jason Bock 
Rating:
5.0

Chad was extremely helpful and I was very pleased with the service I received.

jolene muths 
Rating:
5.0

Customer did not leave a comment.

Steven Odens 
Rating:
5.0

Customer did not leave a comment.

Kip Polly 
Rating:
4.0

Customer did not leave a comment.

james majors 
Rating:
5.0

Customer did not leave a comment.

Angela Hansen 
Rating:
4.0

Customer did not leave a comment.

Sheri Bishop 
Rating:
5.0

Excellent customer service. Friendly and helping staff.

eric Haider 
Rating:
5.0

excellent, customer service.

eric Haider 
Rating:
5.0

excellent service.

ERIC HAIDER 
Rating:
4.0

Customer did not leave a comment.

gary cumro 
Rating:
5.0

I had reservations in Yuma Colorado for over 4 months! Two nights before which I confirmed , I was told I had to go to Nebraska instead !!!! I would not recommend U Haul for the state of Colorado !! The lady I talked to with reservations said if you want it you have to go get in Nebraska !!! This was not handled in a very professional manner !!! Moving is so much stress and I would for sure look into a different means of other companies !!!!!

Melinda Cox 
Rating:
5.0

Customer did not leave a comment.

CONNIE Bradley 
Rating:
4.0

Customer did not leave a comment.

Mark Bottom 
Rating:
3.0

Customer did not leave a comment.

James Cramer 
Rating:
5.0

Pick up was great.

Nikki Dinnel 
Rating:
5.0

staff was very friendly. Excellent customer service.

eric Haider 
Rating:
5.0

Excellent service at Imperial U-Hall. staff was great.

Eric Haider 
Rating:
5.0

Customer did not leave a comment.

chad oxford 
Rating:
5.0

Chad, at pickup site, was very helpful. I am a return customer!

Shelly Geiser 
Rating:
5.0

Customer did not leave a comment.

Gina Blocher 
Rating:
3.0

Trailer was older, doors didn't meet up right. No door latch to keep doors open during loading, unloading.

SHIRLEY AND CI Hielscher 
Rating:
5.0

Chad takes care of customers better than the Ogallala Ne Location. Chad's location needs better and larger equipment, I had requested a 26 foot truck, he could not find one in Nebraska, Colorado nor Wyoming. I went by the location, physically drove by, in Cheyenne, Wyoming just off of I-80 and Hwy 85 had three 26 foot truck. Poor service by U haul for unavailable equipment.

wilma austin 
Rating:
5.0

Gave up personal time to meet me on the 4th of July and check the equipment in. Appreciated his time and effort.

Troy Hauxwell 
Rating:
4.0

Customer did not leave a comment.

Mark Franck 
Rating:
4.0

I had originally thought the 6 x 12 trailer that I had reserved would be at McCorkle Motors in McCook. I was informed by the UHaul rep by phone that a reservation isn't actually reserving the trailer I want at the location requested if it isn't available. To me, this is NOT a reservation. If I hadn't called on Sat to confirm the trailer reserved ( supposedly) for Monday morning, I wouldn't have had it. I had people arranged to load it and people that had driven to NE to take it back to San Antonio. All of those plans would have been trashed. I was NOT happy and don't feel that I will use Uhaul again in the future because more items will need to be moved in June. This was really stressful for me. The location in Imperial was very helpful and prompt on Monday morning. However, I had to find someone to drive 120 miles round trip to pick the trailer up from that location. Unacceptable!

Kathy Wilkinson 
Rating:
5.0

Customer did not leave a comment.

SCOTT HAMPTON 
Rating:
3.0

Moving blankets were filthy- including bloody-, and not folded. Just a heap of disgusting pads.

Laura Foster 
Rating:
4.0

Customer did not leave a comment.

ERIN MOUNSEY 
Rating:
3.0

Customer did not leave a comment.

jim dubas 
Rating:
4.0

This location was very helpful, but I really wanted to pick up the truck in Ogallala NE. This took me 2 hours of extra time to go and get the equipment.

RANDY CHRISTENSEN 
Rating:
5.0

Customer did not leave a comment.

John Herger 
Rating:
5.0

Customer did not leave a comment.

KRIS VOGT 
Rating:
5.0

Customer did not leave a comment.

Joseph Lefdal 
Rating:
4.0

Customer did not leave a comment.

JOHN METZGER 
Rating:
4.0

Customer did not leave a comment.

jim clayton 
Rating:
5.0

Customer did not leave a comment.

Douglas Barnes 
Rating:
5.0

Chad was an absolute angel! He was very friendly and we had exceptional service at the Triple O Service in Imperial Nebraska.

TAMMY WILL 
Rating:
5.0

Customer did not leave a comment.

Andrew Bauman 
Rating:
3.0

Customer did not leave a comment.

DELMAR REHN 
Rating:
5.0

Customer did not leave a comment.

David Younger 
Rating:
3.0

Customer did not leave a comment.

GINA BLOCHER 
Rating:
5.0

Customer did not leave a comment.

PAULA BROWN 
Rating:
5.0

Customer did not leave a comment.

MICHELLE KELLEY 
Rating:
4.0

Customer did not leave a comment.

Clint Goldenstein 
Rating:
5.0

Customer did not leave a comment.

tom benson 
No reviews have been submitted for this location.

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