Customer Reviews for Price Rite Tire & Auto Center
(U-Haul Neighborhood Dealer)

520 reviews

825 S 7th St   Phoenix, AZ 85034
(CHASE FIELD STADIUM 2 blocks south down the hill)

(602) 257-5698

Office Hours

  • Mon-Fri: 9 am–2 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(602) 257-5698

825 S 7th St
Phoenix, AZ 85034
(CHASE FIELD STADIUM 2 blocks south down the hill)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–2 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Volha P. 
Rating:
5.0

Only thing is that Sanders didn't have a car wash - and I was told there was a Uhaul drop off in Window Rock, AZ which would've been closer to my hometown.

Cynthia E. 
Rating:
5.0

Customer did not leave a comment.

Nicola F. 
Rating:
5.0

Customer did not leave a comment.

Roderick P. 
Rating:
5.0

Customer did not leave a comment.

Antonio C. 
Rating:
5.0

Vary good location

ADALBERTO V. 
Rating:
4.0

Customer did not leave a comment.

Carolina R. 
Rating:
3.0

Customer did not leave a comment.

Ahmed I. 
Rating:
3.0

Customer did not leave a comment.

nevaeh L. 
Rating:
5.0

Customer did not leave a comment.

UnderGod M. 
Rating:
5.0

I won't rent anywhere else. They make we feel like I am the reason they are there. Just for my business.

UnderGod M. 
Rating:
4.0

App was not working when returning the truck after hours. We were technically late due to this.

Cierra L. 
Rating:
4.0

Customer did not leave a comment.

Duane R. 
Rating:
5.0

Excellent service keep it up.

Vicky A. 
Rating:
5.0

EXCELLENT.

Franklin jose M. 
Rating:
2.0

Signs with instructions. Where to park, how to proceed etc

Jeff D. 
Rating:
5.0

Friendly and prompt. Thank you for always having what I need.

UnderGod M. 
Rating:
5.0

Very polite.

Lenora S. 
Rating:
5.0

The pickup and drop-off was extremely easy. I was greeted with great customer service and the management was very understanding and accommodating, I will definitely be using this location again.

Martha L. 
Rating:
5.0

We found ourselves needing a truck very unexpectedly. Jeff was so accommodating and we were able to on the road with time to spare. Appreciated the professionalism and exceptional customer service. We have already referred a friend to this location.

MATHEW M. 
Rating:
1.0

I rented a 15' truck from this U-Haul dealer on 9/12 and returned it on 9/14 after only driving it for a total of TWO miles. To my surprise, I was charged $17.25 for 3 gallons of gas. Keep in mind, only drove 2 miles. When I inquired about the charge, the dealer was unhelpful and unwilling to resolve the issue. So I get punished for their incompetence, and their lack of ability to do their job. That or it was a deliberate tactic to take advantage of the truck's vague gas gauge design to deceive the customer into thinking the gas gauge is where they “recorded” it. Not recorded as in an actual photo but instead writing it on paper. I strongly suggest finding another U-Haul dealer with better customer service. This dealer lacks accountability and willingness to help their customers.

Ricardo S. 
Rating:
5.0

Customer did not leave a comment.

cassady D. 
Rating:
1.0

Dont use them

Jeffrey Q. 
Rating:
5.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Gricelda B. 
Rating:
1.0

Took me over an hour in a half to rent the U-Hal, and the price quoted was no where near what I paid… I had to talk to 4 different people to get help getting the vehicle.

Erica N. 
Rating:
5.0

Customer did not leave a comment.

Theodore W. 
Rating:
4.0

Customer did not leave a comment.

ANDREW S. 
Rating:
4.0

Everything was great

linda B. 
Rating:
5.0

Customer did not leave a comment.

Kenny R. 
Rating:
2.0

Customer did not leave a comment.

Anastasia G. 
Rating:
3.0

Delivered back at 5:15 called before 5 but no answer, about 4:50. Got charged an extra 20 which I did not appreciate for after hours return. Got charged for a fill up on gas but picked up the truck less than full. Got charged a cleaning fee when it was as clean as when I picked up. There were a few recyclable items that I left in the cab on the passenger side. Truck drove fine and the service on the pickup end in Oakland was great.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN H. 
Rating:
5.0

Was a good experience overall, no problems. Would appreciate the ability for cruise control.

MIKE C. 
Rating:
5.0

Very friendly and expedient!

Evan B. 
Rating:
1.0

When I got to Gilbert Arizona, I had to return the trailer to some hole in the wall place by downtown Phoenix when there was a u haul store within a mile from my location. There are 6", non movable metal cones in the parking lot that you had to be careful not to hit. After you pull into the parking lot, person there tells you to be careful not to hit them. Very inconvenient pick up and return.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Jameson M. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

The location in South Phoenix is unnerving for some. Jeff was great.

Michael L. 
Rating:
5.0

Pick up place in Arizona was great. The man was very helpful and made sure our lights worked on trailer. The trailer was in great shape. It had brand new tires. Online reservation and online drop off was super easy….. thanks Uhaul for making our move from Phoenix to Louisiana easier…

Elvin M. 
Rating:
1.0

absolutely the worst U-Haul experience I've ever had. They charge me a whole bunch of add-on fees that were completely made up my U-Haul was completely clean. All I transported was a single couch, and they told me that they had to use heavy duty material to clean it out, which was a complete lie, but yet there's nothing I can do about it, they were also extremely rude to both me and my father when we try to ask them what these charges will be Leah to end up costing me $100 plus some in extra fees that seemed practically made up

Allison A. 
Rating:
3.0

Trailer was old and door was hard to open/close

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Devan M. 
Rating:
5.0

Customer did not leave a comment.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Jake C. 
Rating:
5.0

nothing gentlemen was polite knowledgeable had everything ready was pleased give him 5 stars price Rite tire and auto center phx

Richard R. 
Rating:
5.0

Just keep doing what you are doing! I always appreciate the focus on the tires being correctly filled and balanced.

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
2.0

Not charge me for a full tank when the truck wasn't full to begin with.

Ira H. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
1.0

Call and apologize to me. Train your people to deal with the public. And if they are not capable replace them

Ted K. 
Rating:
5.0

Customer did not leave a comment.

Rocky M. 
Rating:
5.0

Outstanding customer service! The gentleman at the counter was an absolute gentleman!

Andrei C. 
Rating:
3.0

Customer did not leave a comment.

Avery K. 
Rating:
5.0

Did share truck pickup for the first time and it worked well

Steve R. 
Rating:
5.0

Friendly, efficient, easy to do business!

Bill I. 
Rating:
4.0

Customer did not leave a comment.

Duane W. 
Rating:
3.0

Customer did not leave a comment.

jay W. 
Rating:
5.0

Customer did not leave a comment.

Justin A. 
Rating:
1.0

Our advice is "return U-Haul equipment anywhere other than at Price Right Tire & Auto Center" unless you enjoy discourteous, incompetent, negligent no-customer-service. We were negligently overcharged at this location by an arrogant, gratuitously nasty manager (owner?). And be very careful: THIS LOCATION CLOSES FOR U-HAUL BUSINESS AT 2:00 PM.

GWilliam W. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Everyone was friendly and helpful! Easy access to / from i17

Nicholas C. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
1.0

I was giving the track dirty and I got charged for cleaning the truck how is that possible???

Cedric M. 
Rating:
3.0

Customer did not leave a comment.

Adrianna R. 
Rating:
5.0

Customer care was extremely amazing !!!!!

Dacossta N. 
Rating:
3.0

Twist the chains from trailer to hitch so they didn't spark as we went over bumps. Once I twisted them more we were golden. Twisting helps protect your chains Anda stronger hold. My uncle whom is a mechanic taught me the importance of this.

Amanda H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Gabriel O. 
Rating:
1.0

transmission kept slipping, flat rate fee was expensive already and I was barely $10 short on the gas gauge and got charged $20

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

Jen P. 
Rating:
5.0

Customer did not leave a comment.

Alexis W. 
Rating:
5.0

Customer did not leave a comment.

Diana O. 
Rating:
2.0

Don't quote a price and they charge more than you said you would!

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

JoAnne P. 
Rating:
3.0

This was below par experience. The vehicle had some front facing bumper damage. Return we were informed can be at any place in Tucson. But we were quickly informed that delivery is scheduled and we got scheduled at at a location that was 24minutes away from our home. I requested a drop off location less than 2minutes away from our move. Upon our scheduled location we found out it was not a Uhaul location but rather a sub location that was very hard and not bee accommodating. We had to call Uhaul and request a drop off of cos since there was no staff there to accommodate. This was a less than good experience. I do think I will not be using Uhaul for my next moving experience.

Yvette P. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

nick A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
1.0

Customer did not leave a comment.

Kevin B. 
Rating:
1.0

For few potato chips on the floor the Location In Phoenix charge me 40$. And he was not friendly

Eli Y. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

I dropped the truck off after hours, so I didn't have a personal exchange with anyone.

Azar B. 
Rating:
3.0

Customer did not leave a comment.

Mike W. 
Rating:
5.0

Customer did not leave a comment.

Ashley O. 
Rating:
5.0

The trailer had an oily odor and got our belongings dirty

Elliot M. 
Rating:
5.0

I liked the location and the service was great. The only issue I had was I requested it from a different location and UHaul changed it on me. I was going to walk over and get the truck instead I had to find a ride to the new location.

Richard L. 
Rating:
1.0

Not the best part of town, and already closed at 4:21pm. I had to leave the trailer unlocked in a non-secure area. This is not the best feeling knowing that if it gets stolen I will have some legal issues to answer. I took many pics but still, closed before 5pm.

ERIK B. 
Rating:
5.0

Friendly service.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
3.0

Customer did not leave a comment.

Caroline C. 
No reviews have been submitted for this location.

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