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Anthony T
Customer Reviews for Mid-Hill Golf Center of Eastvale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience with haul was excellent. Every employee that I talked to were helpful and professional.
Jairo MThe are very professional and friendly the good customer service 🙂
Manuel RI was supposed to pick up my truck Friday evening 5:45pm however when I called at 530 to tell them I am on my way no one answered, I called 3-4 more times without answer, I arrived at the lot and no one was inside, I left and got a call around 730 asking if I was still picking up the truck. I scheduled to pick it up at 830am and lost a whole evening of moving my belongings, when I picked up the truck I confirmed their number and proceeded to rent the truck; it had dirt, gravel, wood and small miscellaneous trash inside the cargo area. Overall, my experience here
nicky nGreat job done by all of the employees. Prompt, polite & very helpful. The location was great! I loved the surrounding property.. it added a bit of being back in nature. Thank you!
Jill OVery friendly and accommodating thank you!
Ricky BThe equipment had mud up the fender and on the trailer. The biggest issues one of the straps was cut so short it wouldn’t go over the tire into the ratchet. I called the location and was told to use one of my own straps. Then told I can go pick up another trailer when I was about 45 minutes away with the car on the trailer. I finally let out all the air of the one tire and kept moving the car and got it to secure. The equipment should be checked before renting it out.
Ron MNothing! Easy pick up, courteous staff. No complaints! Will surely be a returning customer for future needs.
Elsa Dgreat service
ERica SThe location is not the issue. UHAUL making.my reservation here which is 45 mins away is the issue. Email showed a pickup 5 mins from home. When I arrived the day of the move I was told my pickup was not there.
Antonio BThere was no signal on the employee’s computer, I left 40 minutes after my scheduled appointment. The first truck they gave me was on empty and she asked if that was okay. I asked if the truck would make it to a gas station she shrugged her shoulders and asked if I wanted a different truck. I did get a different truck with half a tank, once I hit highway speeds it felt like the truck was going to fall apart.
Thomas RVery helpful
Michela GMy experience was great. I did not have a reservation and they were still able to help ma and they did it very quickly. The young lady that helped me in the morning was very helpful and had a smile the entire time. There was a young man that helped me when I returned the truck and he was very nice. I pulled up and wasn't even out of the truck and he was there to help and make sure that everything went well. Great location, I will definitely go back the next time I need a truck.
david hThe employee’s were very friendly and helpful. I highly recommend this location.
Wayne LExelent customer service, I'm happy!
Pedro JHonestly, it’s was a professional, personable, quick experience for me. I would recommend your business , use your business again. ( you were recommended to me)!
Yolanda CVery accommodating with after hours drop off which we appreciated. Thank you.
DOWA RIt was very close to home and convenient.
Perla NThere is no room for improvement. This place has a good set up and location. The staff at the Mid-hill Golf Center in Eastvale were very accommodating and great to work with. I would recommend this place to anyone especially if you live in Eastvale.
Rodolfo VEveryone was very polite and helpful. My only complaint is with my actual reservation. I was suppose to pick up truck at van buren location and the morning of I was told my truck wasn’t available now and that I would have to go to the corona location on Temescal road. I had to call and change it this location in Eastvale/Norco because it was toward where I would be using it. It was inconvenient to have to start the morning like that.
SYLVIA CFriendliest and most efficient Uhaul dealer I have dealt with ever. They are my Go -to place
Michele FGreat experience
Charles OMaribel Fernández
maribel FMobile pickup
Christopher LGreat experience.
Eric SStaff was extremely helpful and courteous even when I had to have the equipment for an extra day or so they were awesome and handled business perfectly. It was a great experience and I would recommend this location to anybody I know.
Paul BExcellent place for your rentals needs. Check and check in was easy as 1-2-3.
Christian ERemove sign outside office which states to "stay with your vehicle until some one comes out to help you if you are returning the vehicle" while that is not what the employees actually expect.
DAVID TExcellent service. I use this location for all my equipment needs.
Francine CGreat place!
LOUAY MThey are always open, even during lunch time! Even when they are attending to other customers, they do not make us wait long. Friendly people too.
Abigail PConvenient location, plenty of room to hook up trailer.
Stephen MQuick and easy trailer rental.
Mike WEverything was great. Good job Beth.
Ollie VExcellent in person customer service!
MARY CBefore I left the attendant said I could come back with the tank 3/4 full since it was just above 3/4 when I left. I returned it with 3/4 tank. They then charged me for $14 for 2 gallons of gas. Not happy Will never recommend them
Kevin SKeep doing what you're doing
Natividad RExcellent service all the time!
rommel dThis was location was the absolute best! Totally different experience from what I previously had in La Puente. The staff was super friendly and helpful. I'll definitely be using them again when I need a truck.
Daniel PLoved the girls in the office. The manager was so sweet and very knowledgeable. It was a great experience overall
Danika SNone excellent servo
terri aCarman and Cade are both so nice and great! Plus the manager was there to greet me so well! YES! Highly recommended!! No Tricky or behind the window stuffs like others. Simple and quick! This location is the BEST! 11/13/2023
Trycia LSuper kind folks running that place. Came here last minute on moving day when Budget messed up with a truck that didn't pass inspection. Not surprised as that truck looked pretty beat up. Your trucks were in way better condition plus the great service, doesn't get any better. Thank you for being there when we needed you and may your rental business continue to prosper.
Elizabeth FEverything went smoothly and we had no problems at all, thank you for your services.
Maria EThe system was a little slow when we were picking up the trucks we rented, but everything else was great! It is a very nice location, and we will definitely rent future vehicles from there!
Lesley PI love the convenience of this location. Everyone is always nice and helpful
Talitha TStaff were great. Professional and personable. 2nd time renting here and will always come back.
Meghan MDespite having clear notes in the system and me returning it in less than 24 hours, I was charged for a second day and then was forced to spend hours on the phone calling multiple people to get it resolved. U-Haul corporate also made an error with my reservation that resulted an additional $40 out-of-pocket for gas to bring the vehicle back to its pick up location. I was originally booked for a one-way truck only to be told it’s not available when I arrived.
Jason BWind shield and all mirrors very dirty
Bharatbhai VMy only feedback is for the location to check the vehicles thoroughly before renting. My van had a low tire pressure light on as soon as I started it. The location switched out my vehicle with no problem; however, it could have been avoided had a check been done prior to my arrival. Overall, I was pleased with this location and the service received.
Talitha Tpave the parking lot smooth
judy dYou have a security issue!!!!! The catalytic converted was stolen off our RV. Office staff are very nice, but usually only 1 person working resulting in long wait time..
Francis M | Overall Experiencei WAS NEVER THERE AT NIGHT SO I DON'T KNOW ABOUT THE LIGHTING.
Darrell W | Overall ExperienceYes,I appreciate everything.. I'm always referring Good PEOPLE
WILLIE B | Overall ExperienceMy RV was vandalized recently along with several others which were broken into. The facility is not well-light at night. There is no longer a fence that separates the facility from the neighboring park. Then I come to find out an RV was stolen at the beginning of the month and still, no changes were implemented for better security and safety of our personal property. I am sorry to say...NO, I would not recommend this facility to anyone that cares about the security of their property.
sarah o | Overall ExperienceI had no issues with the storage facility. I was concerned about accessibility from anyone walking by but I had no incidents. I would recommend this facility based on price and location. The staff was excellent and very friendly and helpful. Thank you for finding us a spot to rent. The location made everything convenient.
carl f | Overall Experience