Customer Reviews for Happy Car Wash
(U-Haul Neighborhood Dealer)

2,174 reviews

126 W Bradley Av   El Cajon, CA 92020

(619) 956-0906

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(619) 956-0906

126 W Bradley Av
El Cajon, CA 92020

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing was all amazing

Ricardo Davila 
Rating:
5.0

Customer did not leave a comment.

Brandon Schaub 
Rating:
5.0

Customer did not leave a comment.

Vincent Dacquisto 
Rating:
5.0

The best location ever easy process 100%

Yousef Alnajjar 
Rating:
1.0

The trailer was filthy and the people working there were rude. They also had no clue what they were doing. When dropping off I was asked to unhook the trailer myself. They hooked it onto my truck I wasn’t unhooking it. I had a VIP certificate that they “couldn’t use”. Now waiting for a supervisor to call me because I only rented knowing I had the $20 off.

JOSHUA BIGLER 
Rating:
5.0

Customer did not leave a comment.

Joseph McCormick 
Rating:
4.0

We rent 15' U-Haul trucks at this location at least 5 times a year. Personnel here are always pleasant, and I have never had a problem with them not having the reservation.

BARBARA MCNAIR 
Rating:
5.0

Customer did not leave a comment.

Kathleen Carnes 
Rating:
5.0

Customer did not leave a comment.

Thomas Kuwazaki 
Rating:
5.0

Customer did not leave a comment.

Laurine Buck 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HERBST 
Rating:
5.0

Customer service very courteous. I would recommend this place to anyone.

Edgar Gilbert 
Rating:
5.0

Customer did not leave a comment.

David Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Nina Lonigan 
Rating:
5.0

Amazing experience the vehicle was clean and well kept. I felt safe driving it all the way to Yuma. And back. The customer service was very helpful. It made me feel valued, Penny Randazzo.

Penny Randazzo 
Rating:
5.0

Vehicle wasn't clean at all cigarettes pack on ground of cab with a cigarette on the dash and water bottles.. back of bed had hay or something in it

Kevin Carrizosa 
Rating:
3.0

Attentive staff very helpful

Danny Cripps 
Rating:
5.0

Customer did not leave a comment.

Victoria Owsley salazar 
Rating:
5.0

Customer did not leave a comment.

Lutgardo Menocal 
Rating:
5.0

These guys make it super easy and quick to get in and out with a u-haul. Nice work.

AARON DABLOW 
Rating:
4.0

Customer did not leave a comment.

Thomas Linnastruth 
Rating:
5.0

Rented a pick up truck for few hours. The vehicle was clean and almost like new. Smooth pick up and drop off experience. The people was friendly. Will definitely come back next time.

Patrick Pan 
Rating:
3.0

Customer did not leave a comment.

Christian Saether 
Rating:
5.0

Customer did not leave a comment.

Mark Wyckoff 
Rating:
5.0

Na

kregg buesig 
Rating:
3.0

Customer did not leave a comment.

Hilary Norman 
Rating:
5.0

The team was very helpful and very honest.

melvin ibana 
Rating:
4.0

Well prorated for ten miles but really got charged 10 miles wasnt corrected .89cense a mile really just drop under 2 miles!

Jay Reed 
Rating:
5.0

Whole process was easier than I imagined, great price, good service.

Michael poper 
Rating:
5.0

Customer did not leave a comment.

Jessica Oliver 
Rating:
2.0

Twice put our car on the dolly incorrectly and eventually had to be fixed in Amarillo, Texas. This resulted in total delays of approximately 1/2 day. Then, just before getting into Memphis, the right front wheel almost caught on fire probably due to loss of a wheel bearing. This resulted in the wheel and brake severely overheating and causing the wheel to come off and ride on the spindle. We sat on the 180 degree off ramp mainly used by semi truck and trailers going by us within a few feet. We were on that off ramp from approximately 11:30 pm to 4 am. This resulted in staying in Memphis overnight (or rather for a few hours) and then my having to pick up a new truck and take it over to a facility that repairs Uhaul equipment. Movers were hired by Uhaul and transferred all of my stuff from the original truck to the new one but it was almost 3 pm in the afternoon by then and I only had enough energy to get to Birmingham, Alabama and having to spend another night. All of these problems resulted in delays of approximately two days plus all the trauma from spending 4 hours on a dangerous off ramp. Improvements that need to be made include properly training your people how to put a car on a towing dolly and making sure equipment is properly maintained. We came very close to having the entire truck catch on fire.

Randy Betts 
Rating:
5.0

Customer did not leave a comment.

Joseph McCormick 
Rating:
4.0

Customer did not leave a comment.

Sharon Needham 
Rating:
4.0

Customer did not leave a comment.

David Emery 
Rating:
4.0

No comments at this time - everything fine.

Pug Rescue of San Diego County 
Rating:
5.0

amazing experience, owner was kind and understanding

Ben Joven 
Rating:
5.0

Great service, value of customer

Gatlena Lat 
Rating:
5.0

Everything was fine was able to drive up. No problem at all back to mirror app like I said everything went so well.

Delia Silva 
Rating:
5.0

Customer did not leave a comment.

Renato Segura Jr 
Rating:
4.0

Customer did not leave a comment.

Randy Shimkus 
Rating:
5.0

Customer did not leave a comment.

KEVIN BORUM 
Rating:
3.0

Was told to bring it after closing and won’t be charge another fee, looked at my receipt got charged for two days when I used it for one day only!

EDGAR BRAVOSANTOS 
Rating:
5.0

Tommy is an excellent representative of non-moving center capabilities and staff! He was polite, knowledgeable and professional! Keep up the great work! Thank You!

Robert Amavisca 
Rating:
5.0

Customer did not leave a comment.

DOUG WHITNEY 
Rating:
5.0

Customer did not leave a comment.

VICTOR MURILLO 
Rating:
3.0

Interior of truck had dirt. Exterior of truck had mud spray. Representative was not friendly. App did not work and I could not get resolution thru support numbers so I ended up having to just take pictures and drop the keys in the slot.

Andrew Lee 
Rating:
5.0

Staff, location and overall process was great. No changes needed at this time.

David Bohn 
Rating:
5.0

My rep. Was good

Jacque Ace 
Rating:
5.0

Excellent customer service and wonderful attitude. Really understanding with our situation and easy to work with. I will DEFINITELY return there for moving and uhaul needs in the future.

Gabriela castaneda 
Rating:
3.0

The van I rented had a cracked side mirror making difficult to see out of. Would not have rented- safety issue. No choice, It was the only van available. Customer service was very poor. Will not be renting from this location again.

Theresa Reynoso 
Rating:
5.0

Customer did not leave a comment.

Justin Hocanson 
Rating:
5.0

Just dropped the keys in the 24 hour drop box and left. Thank you.

Tom Corbin 
Rating:
5.0

Customer did not leave a comment.

VICTOR MENDOZA 
Rating:
5.0

Drop off location staff was great. Staff friendly and helpful.

erica Cardwell 
Rating:
5.0

Customer did not leave a comment.

Peggy Kent 
Rating:
5.0

This location is always efficient, customer focused, and efficient.

Matthew Clark 
Rating:
5.0

Customer did not leave a comment.

Mark Iverson 
Rating:
2.0

Thank you

Bernabe Gonzalez 
Rating:
3.0

They overcharged me on mileage by 60 miles. They took my money immediately but I have to wait 3-5 business days for my refund. I will never return to this location.

Amber Klassen 
Rating:
5.0

Thank you for quick and helpful service

jeff applebaum 
Rating:
5.0

They always have the rental I need available even with short notice. Fast easy and convenient.

Natalie Loshkajian 
Rating:
5.0

Helpful rep did quick inspection of property, then signed us off. Helpful, good customer service.

Aldon Pierce 
Rating:
5.0

Customer did not leave a comment.

Racquel Robillos 
Rating:
5.0

They have gotten better at serving faster. They have so much going on there. I think it’s better organized with more wonderful employees!

Tammy Fitzgerald 
Rating:
5.0

I was very happy with the service at this U-Haul location. They made it easy for me to pick up return the truck. I will definitely use them again.

David Fenska 
Rating:
4.0

The attendant was friendly and very understanding. I saw a lot of equipment available. I would recommend this place for U-Haul needs.

FRANCIS IMPERIAL 
Rating:
5.0

Customer did not leave a comment.

charles quinlivan 
Rating:
5.0

a little better signage where to park. it was pretty obvious because of all the u-haul equipment in the area, but nevertheless a sign saying "park in this area' or something similar.

Paul Kip Otis-Diehl 
Rating:
5.0

I'm very happy with everything. Walk-in and there ready to help. Love it!!!

ANA DUARTE 
Rating:
1.0

They walk you through an inspection that doesn’t include the cargo area. When I added comments about the condition the employee told me I didn’t need to do that (that’s the point). Once I got home we opened the cargo area to a disgusting mess. We had to clean it with bleach and a scraper. They also gave me the truck on empty and said just bring it back like that, that’s impossible. They said they would credit me for the extra gas when I got back but they were closed. UHaul won’t help me because they said I need to get a refund form them (they were closed how do I do that). Also the truck would stall out if I had the air conditioner on and the brakes were terrible with the ABS light coming on as I braked on any down grade. I returned it early for safety reasons BUT NO ONE WAS THERE!!!!

James Golembiewski 
Rating:
3.0

Customer did not leave a comment.

Michelle Macea-Astacio 
Rating:
5.0

Customer did not leave a comment.

Wesley Cate 
Rating:
5.0

Customer did not leave a comment.

Bryan Orozco 
Rating:
5.0

Clean van, quick check in and check out, good service!

John P Widay 
Rating:
4.0

A bit hard to locate the ‘front desk’. Co-located with a car wash. But staff was great (knowledgeable and very helpful)

Michael Pors 
Rating:
5.0

Customer did not leave a comment.

Rula Bombard 
Rating:
5.0

Great, fast service. It definitely helps to do the online pre checkout to expedite the process

Robert Gillespie 
Rating:
5.0

Customer did not leave a comment.

Dino Tavolazzi 
Rating:
5.0

Customer did not leave a comment.

RICARDO QUINTERO 
Rating:
4.0

Customer did not leave a comment.

Kevin Nguyen 
Rating:
4.0

Customer did not leave a comment.

Joshua Laxton 
Rating:
5.0

This location offered many services and the staff was able to tend to all customers and their needs. The reservation was quick and easy. Thanks you!!!

Kayla Lewis 
Rating:
5.0

Customer did not leave a comment.

David Getman 
Rating:
4.0

Customer did not leave a comment.

ROBERT ALEXANDER 
Rating:
5.0

These guys were really helpful and friendly. I dropped the tow dolly off on one day and the truck of on another. Both guys I dealt with were awesome.

Todd Jager 
Rating:
5.0

Customer did not leave a comment.

Christina Calixtro 
Rating:
5.0

Cannot suggest any improvements. Van was ready for pickup, in good condition, and ran / handled perfectly. I use this location at least 7 times a year in connection with our non-profit rescue operations. I have always found the operators to be efficient and friendly, and the equipment is always ready as reserved.

Barbara McNair 
Rating:
5.0

Trailer had trash in it when we arrived. The employee cleaned it out no problem but it was strange that the trash left behind from previous customer wasn’t cleaned out before we used it. Other than that, great experience!

Robert Celiceo 
Rating:
4.0

Need more signage of office location. Can barely spot where it is. Just so happen to see the tiny sign looking for a bigger sign. Good thing I looked up

Margaret Wilson 
Rating:
3.0

Customer did not leave a comment.

Jose Guzman 
Rating:
4.0

When we picked up the trailer it had a open can of beer spilled in it and a to go food container with spoiled Mexican food in it. We had to wash out the trailer at home before using it. Not exactly the best way to start out...

LEONARD BUCKMASTER 
Rating:
5.0

Customer did not leave a comment.

CESAR ORTEGA 
Rating:
3.0

I left with a tail light out on the trailer even after the guy checked told me it was fine to leave like that

Javier Cid 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN MANISCALCO 
Rating:
5.0

Depending on what we need

Rebecca Perez 
Rating:
5.0

Customer did not leave a comment.

Sydney Segal 
Rating:
5.0

Just Keep doing what you're doing

LEONARD BUCKMASTER 
Rating:
5.0

Customer did not leave a comment.

john taibe 
Rating:
5.0

It was clean but to have a car wash next to it you should have it cleaner. Lol Guys are really friendly;-)

ANA DUARTE 
Rating:
5.0

Excellent service everytime

Tammy Harvey 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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