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Larry Judd
Customer Reviews for Bux Bear Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tonya at Buxbear Storage was so helpful and professional. I highly recommend getting a U-Haul truck with her.
Raine StublaskiOur experience has been great.
Marie FowlerThe office manager was very helpful and I appreciate it. Robert helping me secure the key for the U-Haul when I was having issues with it I will definitely use this facility again.
Marie FowlerPerhaps I just didn’t see it but I was looking on the U-Haul app for a place to extend my truck rental.
RANDALL GREENOur original reservation was at a different location in Medford. It was moved to Bux Bear Storage and we never received notification. We went to the original location and found out that they no longer had our reservation. Although the text reminders indicated Bux Bear location, the on-line reservation still showed the original location. This cost us 1.5 hours of confusion and frustration. Also, the on-line pickup was not responding, and we had to wait on hold to get someone to fix it, so we could get the code to pick up the truck. Another 1/2 hour wasted. Except for the quality of the equipment, the overall experience was miserable.
Eliza Kauder