Customer Reviews for On Point Auto Sales
(U-Haul Neighborhood Dealer)

63 reviews

7131 S Calhoun St   Fort Wayne, IN 46807

(260) 918-0070

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(260) 918-0070

7131 S Calhoun St
Fort Wayne, IN 46807

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Have more space

James Irvin 
Rating:
5.0

Customer did not leave a comment.

Adam Geiger 
Rating:
5.0

Great service!! Polite, respectful and kind get you in and out!!!!

PREONDRA MCGEE 
Rating:
3.0

24/7 was the only reason for choosing this location Mileage pricing was high

Gabriella Gooding 
Rating:
5.0

Customer did not leave a comment.

Robert Brocher 
Rating:
4.0

Customer did not leave a comment.

Angela Barbour 
Rating:
4.0

They were very nice and I would recommend them to a friend.

KATHY KEEL 
Rating:
5.0

JUST KEEP GIVING EXCELLENT SERVICE!! THANK YOU!

JOYCELYN GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

Connie Culpepper 
Rating:
4.0

Customer did not leave a comment.

ROBERT CROMWELL 
Rating:
4.0

Customer did not leave a comment.

DUANE RICE 
Rating:
4.0

Customer did not leave a comment.

TEKEE SCOTT 
Rating:
3.0

Just make sure it's clean and that the equipment people order is actually in there. I never got my dolly but was still charged for it.

Michaela Hoshour 
Rating:
5.0

Customer did not leave a comment.

BRENDA MERRIWEATHER 
Rating:
5.0

Customer did not leave a comment.

Lindsey Lawson 
Rating:
3.0

Paid for dolly and no dolly included. Pickup was 1 1/2 hours after time scheduled due to location issues.

Emilea Bruno 
Rating:
4.0

Tie down equipment was sub par,Rusty and hard to operate

george Holliday 
Rating:
5.0

Customer did not leave a comment.

KANITA COKER 
Rating:
2.0

I traveled about 20 miles all together and my rental cost was $30. Plus I filled the truck back were i received it at. However i was charged an additional $30 for what I'm still confused. I called for an explanation and a price adjustment. No response and it's been 5 days. So this is why I rated this site the way I did. I wouldn't recommend nobody rent from this location

SHAYETTE KIZER 
Rating:
3.0

Customer did not leave a comment.

Daniel Fleming 
Rating:
5.0

Nothing off hand. The business owner was very accommodating. Perhaps reply to special requests.

Lewis Davis 
Rating:
5.0

keith was great help an nice guy

Lee Carr 
Rating:
3.0

Customer did not leave a comment.

James Thompson 
Rating:
5.0

Keep doing what you are doing.

GENE WILLING 
Rating:
5.0

Customer did not leave a comment.

VEDA PITMAN 
Rating:
5.0

Customer did not leave a comment.

jack woods 
Rating:
5.0

Customer did not leave a comment.

Gary Bush 
Rating:
5.0

Nothing different. They got me in and out with no issues.

PREONDRA MCGEE 
Rating:
5.0

Very professional

Theresa Last 
Rating:
5.0

Customer did not leave a comment.

Ramona Blackmon 
Rating:
5.0

Customer did not leave a comment.

Tiaunshai King 
Rating:
5.0

Customer did not leave a comment.

Samantha Preece 
Rating:
5.0

Customer did not leave a comment.

TARA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

will balam 
Rating:
5.0

GREAT HELP TREATS CUTOMERS VERY NICE KEITH & BRENT THANKS GUYS

RONETTE BONDS 
Rating:
1.0

Customer did not leave a comment.

Tivonte Eldridge 
Rating:
5.0

Great customer service! The truck was clean and the air conditioning work really well because it was 90 degrees both days I had the truck! I will definitely be returning when I need another U-Haul

KIMMERE TABB 
Rating:
1.0

Didn’t even gave us our money back and said to us that we went over 57 miles over but went only about 15miles

rama ahli 
Rating:
5.0

Great Service!! If you need a Uhaul, this is the place to go.

Gwendolyn Peterson 
Rating:
5.0

Customer did not leave a comment.

PAUL MCCOY 
Rating:
5.0

Keith was amazing very helpful and made sure I understood all of my charges when returning the uhaul.

INDIA RICHARDSON 
Rating:
5.0

Customer did not leave a comment.

Larry Whitt 
Rating:
1.0

I am still waiting for your company to call me back regarding the mishandling of the vehicle and overcharging me. I will never use this location for anything. I intend on writing a review detailing my experience online

Yolanda Turner 
Rating:
3.0

The staff member was more interested in talking to his co worker than helping me with returning the UHaul truck. Not the great customer service.

Yolanda Drewery 
Rating:
5.0

Great service quick Keith was friendly

SALLIE PERRY 
Rating:
5.0

Customer did not leave a comment.

Kip Boroff 
Rating:
5.0

Customer did not leave a comment.

tomas morgan 
Rating:
5.0

Waited a little while longer than expected to get keys since only 1 guy on shift took care of the uHaul stuff and he had to leave so had to wait for him to get back. Other than that overall it was great!

Michael Sylvester 
Rating:
5.0

I was scheduled for a mobile pick up, but Keith called and said that he had come in early because it was so cold and a little ice and snow. He came in to warm up and clean off the truck and let me know that he would be there when I came in so I did not have to stand out in the cold doing the mobile check in.

Patrick Spitler 
Rating:
2.0

The prices are ridiculous. And then when picked up there was no gas in it. They told me it was empty, it would be fine if we put gas in for our trip, and when we returned we could leave it where it was when we picked it up. But the day after the return they charged me $48.72 for gas. We shouldn't even rented from Uhaul, it cost approximately $200 to drive it 60 miles. We will not recommend Uhaul to anyone.

Dawn Holmes 
Rating:
3.0

Customer did not leave a comment.

Jakob Smith 
Rating:
5.0

Was very flexible or and helped me out when my ride was late. :)

Caitlin Holcomb 
Rating:
5.0

Customer did not leave a comment.

Jayla Easterly 
Rating:
5.0

Brent And The Other Guy Are Great Made Sure Everything Functioned Properly

Jaylan Campbell 
Rating:
3.0

Didn’t have appliance dolly as ordered. Had to go back for blankets that were ordered. Was distracted by family/friends took 3x as long as it should have to complete rental.

LISA MORGAN 
Rating:
5.0

N/A

Larry Tinker 
Rating:
1.0

I was charged 2 times for one trip less than 8 hours

Hassane Kara 
Rating:
5.0

Customer did not leave a comment.

tamara cansler 
Rating:
5.0

Keith and his crew were above-and-beyond awesome in kindness, helpfulness, and service. They were truly amazing, and we were incredibly grateful as we were doing a one-way move of my mom from a town we don't live in.

Victoria Spain 
Rating:
1.0

Customer did not leave a comment.

CATRICE Owens 
Rating:
5.0

HEY...Theres a great Dealer here. Mr Keith thank you for keeping me posted on the always changing operating hours and making sure everything went well b4 and after my move. I Really appriated that extra Sir. U Rock!! Next time i will check here 1st..So Thanks on great sales & ur service.... Sincerely Bsmiley Always..aka..That OG out of Fort Wayne IN.4 na😉

Bernetta Smiley 
Rating:
5.0

Customer did not leave a comment.

Michael Flotow 
Rating:
5.0

Customer did not leave a comment.

Kati Neal 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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