Customer Reviews for ABC Mini Storage 1
(U-Haul Neighborhood Dealer)

92 reviews

2340 Florida St   Mandeville, LA 70448

(985) 626-5054

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 9:00 am

Services at this Location:

Contact Us

(985) 626-5054

2340 Florida St
Mandeville, LA 70448

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 9:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

For a senior citizen, check out is not easy on line.

Andre Chevalier 
Rating:
5.0

Great experience! The office is professional and friendly. Pick up of the rental went smoothly and everything went perfectly. Thanks!

Amy Holcomb 
Rating:
5.0

I can't remember her name but the woman working at this location deserves a raise. Super easy to rent and very helpful.

William Fitterer 
Rating:
5.0

Customer did not leave a comment.

Shawn Blair 
Rating:
5.0

Customer did not leave a comment.

Dale Mulkey 
Rating:
5.0

Customer did not leave a comment.

Treyna Batiste 
Rating:
5.0

Everything was great from start to finish! Thank you!

Terry Verdun 
Rating:
5.0

Very well organized. Courteous and easy to work with.

David Evans 
Rating:
5.0

I’m a repeat customer. It’s very convenient to rent a trailer.

Robert Reeves 
Rating:
5.0

This location has always taken care of our needs for equipment over the past 10 years.

William Bevans 
Rating:
5.0

Everything was great

Clifton Hill 
Rating:
5.0

Staff was super nice and made process very fast and easy. Rented 3 times during our move and every time was hassle free and affordable.

Jeffrey Januszek 
Rating:
5.0

Miss Tilly had everything perfect. I could not think of anything that could’ve worked better.

Leonard Ramon 
Rating:
5.0

Mobile check in is useless and wasted about 40 minutes of my time. The location rep saw me struggling and offered to check me in manually. She did a great job.

Brian Martinell 
Rating:
4.0

Customer did not leave a comment.

William Dearmas 
Rating:
5.0

I have used this location for years and I have always had a good experience!

Kieran Ginesi 
Rating:
5.0

Customer did not leave a comment.

LUIS Bautista 
Rating:
5.0

Ms Tilly was a doll and super helpful! She made sure we understood how to drive and load our trailer. She was super fast checking us in and the return was easy! I would DEFINITELY be using them again!

Brenda Kahaialii 
Rating:
5.0

Great experience with u-haul and the karff moving labor I purchased.

Jeff Thompson 
Rating:
5.0

Customer did not leave a comment.

Susan Shaffette 
Rating:
5.0

Customer did not leave a comment.

Steven Decker 
Rating:
5.0

Customer did not leave a comment.

Ned Leblanc 
Rating:
5.0

Customer did not leave a comment.

George Syll 
Rating:
5.0

Customer did not leave a comment.

John Lapouble 
Rating:
5.0

Customer did not leave a comment.

STACY TARDY 
Rating:
1.0

Customer did not leave a comment.

james schneider 
Rating:
5.0

Great Agent! Explained everything well. Quick transaction. Overall great experience.

Donald McLaren 
Rating:
5.0

I see no improvement for your website is easy to use and all transactions were excellent.

Jerry Pate 
Rating:
5.0

I reserved to pick up my uhaul in Kenner but I received a call saying there were none nearby. Luckily this location had one and was close to where I was moving. The rep in the office was the nicest rep I’ve dealt with at any uhaul location. I’ll definitely refer this one to anyone moving and needs a uhaul

cory laux 
Rating:
5.0

Miss Tilly and Erica Sharp were very helpful and welcoming!! I would definitely recommend them to anyone!

Marion Gonzales  |  Overall Experience 
Rating:
1.0

The address is incorrect for the drop-off. The personnel at the site were rude and stated that it was UHaul's fault for not telling me. Also, they make you park the vehicle over a mile away and then return to them to give them the keys. This is both inconvenient and disrespectful of your customer's time. If I had been told this initially, I would not have selected this location and will never do so again. If it's the only location I will rent from another company. The parking lot for the truck is a vacant lot with no security and no fence with no regard for the safety of your customers. This conclusion has completely ruined my opinion of UHAUL.

KEITH COUTURE 
Rating:
5.0

Customer did not leave a comment.

Robert Stewart 
Rating:
5.0

Customer did not leave a comment.

RICHARD RAULT 
Rating:
5.0

Customer did not leave a comment.

Jay Seastrunk 
Rating:
5.0

Customer did not leave a comment.

Robin Hungerman 
Rating:
5.0

Customer did not leave a comment.

DENNIS PHILLIPS 
Rating:
5.0

Scan code should work better

Richard Burns 
Rating:
5.0

Erica was awesome and made everything a breeze!

Kyle LEUNISSEN 
Rating:
5.0

Customer did not leave a comment.

Jay Seastrunk 
Rating:
5.0

Customer did not leave a comment.

Stephen Stewart 
Rating:
5.0

Nothing much

Lloyd Giddens 
Rating:
5.0

Customer did not leave a comment.

Oleg Sverida 
Rating:
3.0

Had long wait as attendant misplaced the truck key. However, the attendant was as very helpful once the key was located.  Reason I wouldn't recommend to a friend is that you have to check in 1.2 miles from where you pick up the truck. Truck I had was in desperate need of windshield wipers and washer fluid.

JOSEPH BREEDEN 
Rating:
5.0

The lady at the Mandeville location was very friendly and helpful.

Craig Yoss 
Rating:
5.0

The staff was very kind and accommodating to me and this rental. I always enjoy renting from this location!

RICHARD RAULT 
Rating:
5.0

No problem with location. We were told multiple times when leaving pickup location this was where to drop off. After moving all day & dropping off I get home & see a text that gives a totally different drop off location another 5 miles out of the way. Too late truck & keys already dropped. Had to start making phone calls about this to avoid additional charges.

tina Jilbert 
Rating:
5.0

Nothing!

Lloyd Giddens 
Rating:
5.0

Customer did not leave a comment.

Dale Mulkey 
Rating:
4.0

Customer did not leave a comment.

Sidney Hursey 
Rating:
5.0

Customer did not leave a comment.

WILLIAM MCCLAIN 
Rating:
5.0

Very pleasant service, and pre driving instruction. Tilly helped us choose the perfect size trailer. Using the trailer beats buying and maintaining a truck.

Jim Landoe 
Rating:
5.0

Ms. Erica was very helpful with the rental process

Erika Roberts 
Rating:
2.0

Customer did not leave a comment.

Joseph LeFrere 
Rating:
5.0

GREAT SERVICE. VERY HELPFUL

PAUL GORNEY 
Rating:
5.0

Customer did not leave a comment.

Waitus Denham 
Rating:
4.0

Customer did not leave a comment.

Cristian Berrios 
Rating:
5.0

Great service………..

Elzie Berry 
Rating:
5.0

Customer did not leave a comment.

John Mander 
Rating:
5.0

Always good!

Jay Seastrunk 
Rating:
4.0

Customer did not leave a comment.

juanita haas 
Rating:
5.0

Customer did not leave a comment.

Chris Bodet 
Rating:
5.0

Customer did not leave a comment.

David Moore 
Rating:
5.0

Very helpful at delivery

Tad Lombard 
Rating:
5.0

Customer did not leave a comment.

Mark Graves 
Rating:
5.0

Awesome customer service with Erica

STEVEN TRESCH 
Rating:
1.0

Return address on reservation is not where the dealers wants you to return equipment. Very confusing. They have an unattended lot down the street that they keep the trucks and trailers at and a big sign on their door telling you where to go…. No help available to unhook trailer. Office is over a mile from their lot. Rude people on the phone act like you’re stupid even though the return address on the reservation is their office, where they don’t want you returning stuff. Get the addresses right.

WILLIAM MENARD 
Rating:
5.0

Everything went well.

Richard New 
Rating:
5.0

The prices and local people and equipment were excellent. The uhaul website and app did not function to help an after hours return. Support was ineffective. The app wouldn't register my location and the website would not scan the location barcode. I wasted an hour trying. The local manager took care of everything the next day and was very nice.

DAVID CRAWFORD 
Rating:
5.0

Customer did not leave a comment.

Katie Chandler 
Rating:
5.0

Nothing, Erica was a huge help.

Allen Cole 
Rating:
1.0

Picking up and dropping off the rental truck was a nightmare. It took me 3 hours to finally be able to leave with the rental and about 2 hours to be able to leave the rental. Between having to go start my mobile pickup and mobile drop off the place had a different location than the actual pickup location that created a nightmare with the GPS check-in and checkout procedure. I had to run back and forth between the 2 locations. On top of all of this the app wasn't working and still isn't. I was informed by the after hours customer service to access via website and I still encounter error after error. We don't have time to mess around for hours while still trying to make sure we have everything packed and ready. Come on guys, what a miserable 24 hours I had due to the app, website and the rental place have a different pickup and dropoff location that was never changed through U-Haul. And I was not the only person having these issues. Hopefully it will be all sorted out for near future renters.

Julie Mason 
Rating:
5.0

Customer did not leave a comment.

Kimberly Golden 
Rating:
5.0

The customer service was excellent. I will be using this location every time I need to rent a uhaul. The employee’s are kind and extremely helpful. 10 out of 10!

alisa keegan 
Rating:
5.0

Great experience

VICTOR SANAKAIPAPI 
Rating:
5.0

The lady who helped me was awesome and very polite. Trailer was well maintained 100percent I would come back to this location. Awesome

Kent Maykut 
Rating:
5.0

I needed to rent a trailer, very short notice, and was helped at this location immediately. It was a great experience and a location I would recommend to others for their rental needs.

Brian Moore 
Rating:
5.0

Customer did not leave a comment.

Lee Guidry 
Rating:
5.0

Customer service was above reproach. Knowledgeable, staff, courteous, and very efficient. I would highly recommend this location.

Dale Williams 
Rating:
5.0

Customer did not leave a comment.

Doug MacEachern 
Rating:
5.0

Customer did not leave a comment.

Jean Hunn 
Rating:
3.0

The drop off address was wrong. It was the address of the Uhaul place 2340n Florida St Mandeville, LAbut the drop off was 6 blocks away and very tight to pull into first location to see address on door where to drop it off. 1235Florida ST Mandeville, LA. After hour on Saturday drop off.

Duane Swanson 
Rating:
5.0

The distributor was helpful, courteous and professional. Thank you.

Martin Latino 
Rating:
4.0

Staff is always friendly and polite. I needed a temp controlled unit for storage and needed to move another unit.

Heidi Brown  |  Overall Experience 
Rating:
5.0

Very nice people

Brett Berry  |  Overall Experience 
Rating:
5.0

It's been a real pleasure doing business with 'em! 'Service was exceptional!!

Tracy Shepard  |  Overall Experience 
Rating:
5.0

You are good folks,thanks ! Bill

BILL EVANS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

archibald grefer  |  Overall Experience 
Rating:
5.0

Mother to owner is secretary that is very rude. I left June 31 and called them to say so July 1. They quickly charged my credit card without authorization which for a year I’d call to give them authority’s to charge.. bad experience.

michael rosen  |  Overall Experience 
Rating:
5.0

It was perfect!

Terri Mayer  |  Overall Experience 
Rating:
5.0

Great service

timothy cunningham  |  Overall Experience 
Rating:
5.0

Ms. Tilly and her son were extremely polite as well as professional. I would not hesitate to use this facility and or recommend this facility. fact of the matter I would not use any other location.

Lawrence Clasen  |  Overall Experience 
Rating:
5.0

Very pleasant and helpful

Robert Ballantyne  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top