Customer Reviews for EZ Rent A Car
(U-Haul Neighborhood Dealer)

419 reviews

3290 Cherry Av   Long Beach, CA 90807

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    11 am–3 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

3290 Cherry Av
Long Beach, CA 90807

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    11 am–3 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael Bradford 
Rating:
5.0

Customer did not leave a comment.

D Randy Regier 
Rating:
5.0

Customer did not leave a comment.

Marisa Renberg 
Rating:
5.0

Customer did not leave a comment.

Gerardo Gonzalez 
Rating:
5.0

Customer did not leave a comment.

David Klaus 
Rating:
5.0

Customer did not leave a comment.

Victoria Sandoval 
Rating:
5.0

Customer did not leave a comment.

Donat Kirsch 
Rating:
1.0

Never using U-Haul again

dominic carollo 
Rating:
3.0

My pick up location was a large facility, I was expecting a similar experience at my drop-off location. Nothing bad about the drop-off facility; it is a small location with a few trucks parked in a small location. I had a 15ft truck. If I had rented a 26 ft truck, I would have been concerned about attempting to drive into this location. Staff member was friendly.

Mike Tovar 
Rating:
1.0

This whole experience was a nightmare because we were scammed into taking a bigger truck as a “favor” that we did not need. It cost over $100 in gas alone. It was a nightmare day.

Rafael Loza 
Rating:
5.0

Far better than the Uhaul across the street from my warehouse

Christopher Bradford 
Rating:
3.0

Charged way more then quoted

Tracy Thurber 
Rating:
3.0

The window knob was broken, and it was hard to roll down the window and they don't refund unused and unopened packaged blankets, which I remembered, I got a refund from another U-Haul place of business a few years ago. Otherwise, everything else was fine. I got to rent the truck two extra days due to storage and labor issues.

Vivien Vanderlee 
Rating:
5.0

Good customer 👍

Jose Velasco 
Rating:
5.0

Customer did not leave a comment.

Jazmin Reyes 
Rating:
4.0

Customer did not leave a comment.

Tyrone Rush 
Rating:
5.0

Customer did not leave a comment.

Audrey Ravia 
Rating:
5.0

Customer did not leave a comment.

Joshua Dimondstein 
Rating:
5.0

Everything was great

Pedro Cuellar 
Rating:
5.0

Quick return process

Christopher Bradford 
Rating:
5.0

Unbelievably easy and inexpensive to rent a trailer online, pickup was a breeze and the staff was extremely helpful and quick! I'll be back!

Lewis Goldsmith 
Rating:
5.0

Thes best place

Jose Velasco 
Rating:
2.0

Customer did not leave a comment.

Dean Volanti 
Rating:
5.0

The man who helped us was so helpful and friendly and inviting. Would definitely recommend this place. Best uhaul experience we’ve ever had

Kenneth Ellerbroek 
Rating:
1.0

We reserved a hand truck along with our truck and it was not available upon arrival for our reservation. Ended up taking an additional hour to locate a hand truck to rent, spent more on gas and mileage and paid $50 for a hand truck rental. This ALL could have been avoided if we were notified ahead of time that all the hand trucks were already reserved and none will be available for our rental. Not only did it cost us additional money, it cost us valuable time to meet our appointment to load our belongings which we were an hour late for. If this location would have communicated in advanced, then we would have known to locate a hand truck prior to picking up our Uhual for our reservation.

Esther Turner-Torres 
Rating:
5.0

Keep Ed around

Robert Roland Acuna 
Rating:
5.0

Attendant at site was very polite, helpful and knowledgeable .

Kevin McCall 
Rating:
5.0

Customer did not leave a comment.

Christopher Bradford 
Rating:
2.0

Dirty dark spooky No one around when I bright the car back ,sign said open. I called the number and guy said he was at lunch park the truck out back and drop the keys through the slot. Seemed a different way of doing it

Christopher Beck 
Rating:
5.0

Exelente services 👍

Jose Velasco 
Rating:
4.0

Customer did not leave a comment.

Rick Eriksen 
Rating:
5.0

Customer did not leave a comment.

Jose Gonzalezespana 
Rating:
5.0

Customer did not leave a comment.

Mike Laquatra 
Rating:
5.0

Customer did not leave a comment.

Bharat Patel 
Rating:
5.0

Customer did not leave a comment.

Raheem Mitchell 
Rating:
3.0

Kind of a tough location trying to maneuver a big truck in a small parking lot. I don't drive these trucks everyday, so it was a little concerning.

James Mooso 
Rating:
3.0

I was charged for fuel even though I returned the vehicle with the same fuel level.

Arnold Garcia 
Rating:
5.0

Customer did not leave a comment.

Corey Wyatt 
Rating:
4.0

Customer did not leave a comment.

Mark Devlahovich 
Rating:
5.0

Customer did not leave a comment.

Gary Scheppelmann 
Rating:
5.0

Excellent Support

Ajay Shah 
Rating:
5.0

Customer did not leave a comment.

darrell silverthorn 
Rating:
3.0

Ok location but late pick up was inconvenient.

JOHNNY Goossens 
Rating:
5.0

Customer did not leave a comment.

Jennifer Rodriguez 
Rating:
5.0

Customer did not leave a comment.

bill bullock 
Rating:
5.0

Great friendly service. This is my favorite Uhaul south of San Francisco

Robert Roland Acuna 
Rating:
5.0

The only problem I had is that the check engine light was on the entire time. It's hard not to be nervous when you're driving over 3000 miles with a check engine light. I blame Uhaul corporate because it was a corporate vehicle.

Steven TESSIER 
Rating:
5.0

Whole experience was very easy and efficient; agents on phone and in store were very friendly- will definitely use again!

Ralph Siemsen 
Rating:
5.0

Customer did not leave a comment.

ALLIE HARMON 
Rating:
2.0

I rented the cargo van at 11:36am Friday and returned it at 11:56am was over by few mins not even hour bc I had to gas it up(actually filled gas lil over than the expected) but I got charge a whole day plus the total mileage...another $136. Was crap!

Claudine Calacsan 
Rating:
5.0

Customer did not leave a comment.

Dawn Martinez 
Rating:
5.0

Good service 👍

Jose Velasco 
Rating:
5.0

I was so easy and effortlessly to rent from this location.

Maria Euyoque 
Rating:
5.0

Customer did not leave a comment.

GONZALO ANDRADEAGUILERA 
Rating:
5.0

Customer did not leave a comment.

Armando de Armas 
Rating:
5.0

Customer did not leave a comment.

Patricia Combs 
Rating:
5.0

Customer did not leave a comment.

Joseph Olmeda 
Rating:
5.0

Customer did not leave a comment.

THIEN TRAN 
Rating:
5.0

Customer did not leave a comment.

Dan Dismuke 
Rating:
5.0

Customer did not leave a comment.

Clemens Kruse 
Rating:
5.0

Customer did not leave a comment.

Adrian Cooper 
Rating:
5.0

Customer did not leave a comment.

Larry Blunden 
Rating:
5.0

Customer did not leave a comment.

TOMAS MANCIA 
Rating:
3.0

The traffic is pretty bad here. If there is no other available option then I would return.

JULIE GOBERT 
Rating:
5.0

Customer did not leave a comment.

Scott Primrose 
Rating:
5.0

Customer did not leave a comment.

Sergio Ortega 
Rating:
3.0

Customer did not leave a comment.

Caleb Smeraldi 
Rating:
5.0

Customer service was fast and easy .

GREGORY MARS 
Rating:
4.0

Customer did not leave a comment.

jason owen 
Rating:
4.0

Customer did not leave a comment.

TRISHA Pierce 
Rating:
4.0

Customer did not leave a comment.

giovanni molina 
Rating:
2.0

Tuck needs work. Shocks, alignment, and brakes. Location employee didn't know you need to loosen side mirrors to adjust and told me they couldn't be adjusted.

Matt Jacobs 
Rating:
5.0

Excellent service and wonderful flexibility from Ed who is a huge asset to u haul ,he's the best at friendly efficient professional dedicated service for your company,you are lucky to have such a gentleman representing your company, sincerely Dennis Ardecki

Dennis Ardecki 
Rating:
5.0

Easy in and out. Nice friendly employee.

David Samuelson 
Rating:
5.0

Customer did not leave a comment.

Mike Carrillo 
Rating:
3.0

Customer did not leave a comment.

LAVERNE MCGUIRE 
Rating:
3.0

Customer did not leave a comment.

Charles Simpson 
Rating:
5.0

Customer did not leave a comment.

CARL GEIBERGER 
Rating:
5.0

Book a UHAUL was straight forward with Ed. Despite my delay in picking up the truck, Ed followed up with a polite phone call and the pick up process was simple.

Linda Li 
Rating:
5.0

They didn't have the truck size I requested and called me 2 days before. It caused the job to be more difficult.

Jeff Briones 
Rating:
5.0

The service rep was very polite and efficient

Stat Pena 
Rating:
5.0

Overall good experience and I‘ll be back again.

ROBERT BARTUS 
Rating:
5.0

Fred, makes the entire process efortless, straight forward, thoughtful and courteous . I am now an avowed regular customer.

Robert Roland Acuna 
Rating:
5.0

Service was impeccable, flexible and kind. Ed was so very accommodating and I am so happy to have found the service when U-Haul was not available. Thank you so much

NINA TAWEEPONG 
Rating:
5.0

Good fast service.

ENRIQUE DAVALOSRODRIGUEZ 
Rating:
5.0

Great customer service. Highly recommend

Erik Jackson 
Rating:
5.0

Customer did not leave a comment.

Jake Dowling 
Rating:
2.0

Was there for over 90 minutes trying to check out and return vehicle because app didn't work, no one amswered the customer service return line for 40 minutes, and no one was at the rental location the entire time during normal business hours.

Jacob Lynn 
Rating:
5.0

Customer did not leave a comment.

Rodney Johnson 
Rating:
5.0

Customer did not leave a comment.

DEIDRE ELLISON 
Rating:
5.0

Customer did not leave a comment.

Sherrie Moore 
Rating:
5.0

Customer did not leave a comment.

JORGE MENDOZACORTES 
Rating:
4.0

Leave the front door unlocked during business hours

Ricky Brown 
Rating:
5.0

I paid for moving help and was promised that the labor would be available. But I had to call the company only to find out that they were never notified of my purchase and they were on another job and hung up in my face when I complained that I was losing hundreds of dollars due to uhal not showing up

bridgette lynnette 
Rating:
5.0

Edward was extremely patient and professional. The rental was as advertised and the final bill was what he had speculated based on our rough mileage estimates. Excellent experience

James McKnight 
Rating:
5.0

The service rep was very good 👍and the facility was clean would recommend this place and no long lines.

DONNA DANIELS 
Rating:
4.0

Customer did not leave a comment.

Scott Leachman 
Rating:
5.0

Nothing all the service was great The truck very handy thank you do much for helping us

Maria Hopson 
Rating:
3.0

Customer did not leave a comment.

Marcia Erb 
Rating:
5.0

Great Customer Service.

richard Lopez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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