Customer Reviews for Coolidge Mini Storage
(U-Haul Neighborhood Dealer)

386 reviews

1035 S Arizona Blvd   Coolidge, AZ 85128

(520) 316-9369

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 316-9369

1035 S Arizona Blvd
Coolidge, AZ 85128

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service

Gerald Bagley 
Rating:
3.0

Customer did not leave a comment.

robert Lasley 
Rating:
5.0

Customer did not leave a comment.

Theodore Colisch 
Rating:
3.0

The only complaint we had was being charged more for the safe tow than what was quoted when making the reservation. It was only $3.00 more however don't understand why it would be higher than what we reserved. The guy at U-Haul said nothing he could do about it even when showing him our reservation quote. Otherwise everything went smoothly.

Jerry Henrikson 
Rating:
5.0

Customer did not leave a comment.

Frank Novotny 
Rating:
5.0

The man that helped us was awesome. He was kind and helpful. Our return was equally easy.

Melinda Moretz 
Rating:
4.0

Customer did not leave a comment.

Karen Alford 
Rating:
3.0

Customer did not leave a comment.

Denise Nash 
Rating:
5.0

Customer did not leave a comment.

jody Kinser 
Rating:
5.0

Customer did not leave a comment.

Clinton Bowers 
Rating:
5.0

Customer did not leave a comment.

mike lee 
Rating:
5.0

Customer did not leave a comment.

Monte Wilke 
Rating:
5.0

They are by far the best in town

Dylan Kittle 
Rating:
5.0

Customer did not leave a comment.

curtis stANDRE 
Rating:
5.0

Great people to deal with, I would definitely use them again!

Claude Henry 
Rating:
3.0

Customer did not leave a comment.

Rebecca Fikes 
Rating:
5.0

A place to park your vehicle after hours.

Greg Walker 
Rating:
3.0

Customer did not leave a comment.

patrick garcia 
Rating:
1.0

Basically I took a picture before in a picture after I bring the truck back and somebody else used the truck and basically they're trying to charge me $70 knowing that the gas was not what it said on the ticket and I'm going to dispute the charges

victor gortariz 
Rating:
5.0

Customer did not leave a comment.

Steven Dynda 
Rating:
5.0

Customer did not leave a comment.

Steven Dynda 
Rating:
5.0

Great service, great people!

JOSEPH SENRA 
Rating:
5.0

They always come through for me.

Dylan Kittle 
Rating:
5.0

The gentleman at the location was fast and efficient (he worked faster than the internet). Great experience!

Matthew Herron 
Rating:
4.0

Good customer service very helpful and knowledgeable

Randolph Saunders 
Rating:
5.0

Customer did not leave a comment.

Trace Rose 
Rating:
5.0

Very helpful and nice people. Easy pick up and drop off

Albert LaCroix 
Rating:
3.0

I rented an appliance dolly 1st. That guy was amazing. An excellent customer service person. But when I went to rent a truck the next day due to issues with my previous arrangement, I was told there was not even 1 to rent. So I went to another rental location and she didn't have any either. She helped me call a close by town to see if they had 1. The lady on the phone said there was 1 close to me, gave me a phone number and directions. It ended up being the 1st 1 I went to and was told there was nothing to rent. Then he got mad at me because his sister ( the one who told me he had 1) didn't tell him where I was coming from. I didn't get to fill out paperwork stating any marks or issues with the truck. He just pulled it up, left it running, handed me the key and ran inside. Sorry to say, but the customer service was horrible. I will not be going back to that 1 or recommending it due to him and his attitude.

kim spencer 
Rating:
4.0

Customer did not leave a comment.

Joe Copeland 
Rating:
5.0

The Attendant was very polite, the service was quick and easy with no hassle. I’m a first time customer and I truly loved the easy process!

Katherine White 
Rating:
4.0

Customer did not leave a comment.

John Leslie 
Rating:
5.0

Customer did not leave a comment.

Jon Wheeler 
Rating:
4.0

Customer did not leave a comment.

Gerald Bagley 
Rating:
5.0

Very easy to use, didn’t take long to get truck and be on my way, would use them again.

Frank Garcia 
Rating:
4.0

Customer did not leave a comment.

ben martin 
Rating:
5.0

Customer did not leave a comment.

Robert Faitel 
Rating:
5.0

Customer did not leave a comment.

victor gortariz 
Rating:
3.0

Customer did not leave a comment.

Jeremiah Armstrong 
Rating:
3.0

Customer did not leave a comment.

Samuel Cherry 
Rating:
4.0

Customer did not leave a comment.

Sam Horlacher 
Rating:
5.0

Customer did not leave a comment.

JILL BROWNMILLER 
Rating:
5.0

Best customer service. Nice pleasant and honest employee to have worked with!!? 5 stars

Robin Lawson 
Rating:
5.0

Customer did not leave a comment.

Stephanie Underdonk 
Rating:
5.0

Customer did not leave a comment.

Michael Hetrick 
Rating:
5.0

Very friendly

Candis Solis 
Rating:
5.0

Fast and efficient. Easy check out and turn in. Love those 6x12 trailers. Sturdy and can haul a bunch.

Sean Dullum 
Rating:
4.0

Customer did not leave a comment.

Robert Fratt 
Rating:
5.0

Customer did not leave a comment.

Sam Horlacher 
Rating:
5.0

Everything was great

Salvador Medina 
Rating:
5.0

Customer did not leave a comment.

Patrick Browne 
Rating:
3.0

Customer did not leave a comment.

tina marbury 
Rating:
1.0

No one was there when we stopped off the trailer even though they said they were open. We arrived over an hour before the closing time and couldn’t get ahold of anyone. It took us over 90min to get the trailer off our car and still no one was there to help. Very disappointed and will never rent from here again.

Mark Bostrom 
Rating:
3.0

Customer did not leave a comment.

Robert Doherty 
Rating:
1.0

Send a secret shopper and let them be the judge

DAVID ALLSOP 
Rating:
5.0

Customer did not leave a comment.

John Quirk 
Rating:
5.0

Customer did not leave a comment.

John Wallace 
Rating:
5.0

Customer did not leave a comment.

Judith Martin 
Rating:
2.0

Facility not well maintained and out of date.

Alex Brunner 
Rating:
5.0

Customer did not leave a comment.

Samuel Diaz 
Rating:
5.0

Friendly staff, had to change pick up date & he was very helpful.

Mark Hensley 
Rating:
5.0

Customer did not leave a comment.

Justin Cheater 
Rating:
5.0

Customer did not leave a comment.

Theresa Perry 
Rating:
4.0

Check brake fluid on auto transport had to repair myself in the bottom of a canyon with no phone service

Ernest Schmidt 
Rating:
4.0

They took my order at the last minute just before a holiday but the return policy was a bit cloudy

Richard Poweleit 
Rating:
5.0

Customer did not leave a comment.

Michael Bryant 
Rating:
5.0

Nothing

William Eikamp 
Rating:
5.0

Customer did not leave a comment.

Regan Lueders 
Rating:
5.0

Customer did not leave a comment.

George Frey 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BROOKS 
Rating:
5.0

Surprisingly easy and convenient. Easy to pick up and easy to drop off. Jonathan very friendly and helpful. Would recommend and may use again sometime.

JOSHUA RAMSEY 
Rating:
5.0

I would like to recommend everyone to deal with the mostly reliable Company in this country.

Ronel Jean 
Rating:
5.0

Customer did not leave a comment.

EDWIN MOLOKKEN 
Rating:
4.0

Vehicle was ready when I arrived, staff was ready to proceed with rental agreement. Nothing at the rental site needs improvement.

carol thomashefsky 
Rating:
1.0

I made the reservation at Sunlakes U-Haul for a 20 ftr truck and an auto trailer more than a month before D Day. Two days before D Day , Sunlakes U-Haul said they didn't have the truck. So they told me to pick it up from Coolidge 50 miles away. I was forced to accept due to time constraints. On D Day I saw many 20 ftr trucks at Sunlakes U-Haul. I believe your company would not have dared do this to a white person. SHAME ON YOU!

noel lorenzana 
Rating:
5.0

Customer did not leave a comment.

SYLVIA MARSHALL 
Rating:
5.0

Great customer service and support. Definitely recommend Coolidge Mini Storage U-Haul.

JEAN CRESSMAN 
Rating:
1.0

Customer did not leave a comment.

Teri Griswold 
Rating:
5.0

Customer did not leave a comment.

ERNESTO FLORES 
Rating:
4.0

Customer did not leave a comment.

Peter Rogers 
Rating:
3.0

The mobile pick up was Inconvenient and a hassle and took too much extra time

Garrett Hyle 
Rating:
5.0

Customer did not leave a comment.

MARK RAMIREZ 
Rating:
5.0

Customer did not leave a comment.

Devin Cline 
Rating:
3.0

Customer did not leave a comment.

LEIGH SCHROYER 
Rating:
2.0

Reservations was not guaranteed... I first reserved a truck, then received a call that my reservation was being moved to a new facility. The new facility call me the morning of and said no trucks were available. I then had to refind/schedule a new truck. Who do talk to about receiving the $50 guarantee you offer?? 520-431-4495, - Jose

Jose Martinez 
Rating:
5.0

Customer did not leave a comment.

Linda Borden 
Rating:
5.0

Very friendly and concerned I understood everything that was being done so I didn't leave wondering if all matters were addressed. OUTSTANDING customer service.

Richard Whitaker 
Rating:
5.0

AAAAAA

Theresa Perry 
Rating:
5.0

Nothing. I had a great experience with my rental and the company renting it

Robert Faitel 
Rating:
5.0

Never send people wanting to do business in Coolidge to the convenience store T & L , which is the location my spouse had been booked and prepaid. The people working there said they could not assist us that the person who could help us was not there. They were also denying serve to a woman returning a trailer. The rental at the storage unit was EXCELLENT. Mr Ortega was above and beyond helpful, courteous and provided outstanding customer service.

Mary Romweber 
Rating:
5.0

Customer did not leave a comment.

Tom Gray 
Rating:
5.0

Customer did not leave a comment.

Edward Zeiter 
Rating:
5.0

Nothing. I had excellent service.

Robert Faitel 
Rating:
5.0

fast

Richard De Groot 
Rating:
5.0

These guys are amazing. Always have what I need and they go out of there way for they’re customers

Dylan Kittle 
Rating:
5.0

Had to still talk to person in office because the my location could not be found from my phone. Setting was correct and even reboot didn’t work. Otherwise as always U-Haul was absolutely great!

WILLIAM WEBB 
Rating:
5.0

Customer did not leave a comment.

Bruce Odegaard 
Rating:
5.0

Customer did not leave a comment.

amber savory 
Rating:
5.0

They always have what I need and are always very helpful. Wouldn’t go any place else

Dylan Kittle 
Rating:
3.0

Need to double check on all their tires . before they rent them out. I had to stop to put in air 4x

Amy Paddock 
Rating:
4.0

Customer did not leave a comment.

Carol Cade 
Rating:
1.0

I did not move in I was trying to find some details of how to get my stuff into the storage locker after 5 o'clock and I tried calling and it was before 5 and nobody answered tried calling several tim

Rebecca Bishop  |  Reservation 
Rating:
1.0

I reserved a storage space online last Thursday, I loaded my truck to claim my reservation and unload. When I arrived the gate was open, but no answer at the locked office. what ridiculous experience.

Phillip Agee  |  Reservation 
Rating:
4.0

It was good. Was able to get in and out of there quick and easy.

Justin Lowry  |  Reservation 
Rating:
5.0

Not because of what you set up when I got there there was no reservation. The man who runs the storage took care of everything, if it hadn’t been for the owner there I would had to find another plac.

LEEANN ALLARD  |  Reservation 
Rating:
3.0

We were told by the gentleman working that the hours for the gates to be open were changed to 7am-5pm. Online it says 7am-7pm.

Brittany Curtis  |  Reservation 
Rating:
5.0

The customer service was outstanding.

ESTHER RODRIGUEZ  |  Overall Experience 
Rating:
5.0

excellent in cleanliness and communication. Will recommend highly.

Privacy Request  |  First Impressions 
Rating:
4.0

The gentleman was friendly, after reviewing the items we had to put in storage he recommended a storage size upgrade. We were thankful for the size upgrade and we got set up on auto billing.

IRENE SOLIZ  |  First Impressions 
No reviews have been submitted for this location.

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