Customer Reviews for Hometown Auto Repair
(U-Haul Neighborhood Dealer)

39 reviews

284 Main St   Cadiz, KY 42211

(270) 350-4387

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(270) 350-4387

284 Main St
Cadiz, KY 42211

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Steve Skinner 
Rating:
5.0

I called and she was kinda rude but it's ok and I just dropped it off and put keys and paper in the boxes and a guy came outta nowhere and asked me what did I drop off and where I put the key, overall small town run but not bad , I'm happy 😊

Kayla Hightower 
Rating:
1.0

I live in Canada, never rented from uhaul, and this person has been using my email address.

Steven Oesch 
Rating:
5.0

Service was great and easy. Just wish they had dollies or made known before renting the uhal so if it is needed can find other arrangements.

Mary Wallace 
Rating:
5.0

Customer did not leave a comment.

David Uebelhack 
Rating:
3.0

Customer did not leave a comment.

David Burton 
Rating:
4.0

Please give the dealer some windex to clean the inside windows! Other than that it was a great experience.

Robert Bishop 
Rating:
3.0

Dropped into a box / unsure on security

Matthew Harp 
Rating:
5.0

People who rent your uhauls aren't the most customer friendly people

William White 
Rating:
1.0

Original reservation was for uhaul in Clarksville Tennessee, when arrived to pick up was told there was nothing available

Beverly Galbreath 
Rating:
3.0

Dropped the Uhaul off when they were closed. There was a mailbox to drop the key in, but it was not secure.

Kristopher Crary 
Rating:
5.0

Customer did not leave a comment.

deidre belcher 
Rating:
4.0

Nothing

Shelly Vinson 
Rating:
2.0

Customer did not leave a comment.

Harley Henderson 
Rating:
1.0

No drop box for keys. Have to come back tomorrow when business is open to drop keys off

Sean McElwain 
Rating:
1.0

Get rid of this location! The men are rude, no blankets and he wouldn’t give us the dolly. Said he did we drove 40 miles to destination and no dolly. Had to drive back before they closed at 12 to get it and then they didn’t want to let us have it, cause they only had 1. I was going to move my mother home from Florida, but I’ll hire movers cause Uhaul is not the answer. No blankets. Why don’t y’all tell the customer before we come and get it and there isn’t any. BAD BUSINESS

Audra Rager 
Rating:
5.0

Customer did not leave a comment.

Kyle Watts 
Rating:
3.0

Customer did not leave a comment.

Tiffany Carroll 
Rating:
4.0

Better check in. Great service on hooking up, check in/out!

Greg Batts 
Rating:
2.0

Customer did not leave a comment.

Michael Ochs 
Rating:
2.0

The worker, I think he goes by Tank, was rude on the phone and when I got to location I couldn’t get the truck. After calling UHaul directly we worked out the details and I got the truck. Opened the back discovered he had not put the furniture pads or dolly in the truck. Sent my daughter to pick up Friday morning and he wasn’t open when posted. She finally got him to respond to phone calls and he was very rude to her. They didn’t have enough pads to fulfill my order. Very rough rental. Truck had STRONG gas smell.

LEISA HART 
Rating:
2.0

I have to be honest. I've rented U-Haul equipment from different places, but at this location I became very frustrated, the vibe in this shop is never calming, plus I don't appreciate the person running it or responsible for the equipment. From other that have done business there, how is he still operating? The trailer I rented was cleaner after I returned it before I picked it up. Plus when I checked out the equipment the gentleman in charge would not listen to my expectation, or story he just goes ahead and charges my card for the equipment does not even give me the courtesy of explaining. So in short, I will not rent there again, I'll drive 10 or 30 miles just to rent if it means never to do business there again.

Vincent Visconti 
Rating:
4.0

Everything was easy - from making the reservation online to the pickup to the drop off. Trailer (6 x 12) pulled and tracked nicely.

Daniel Kopp 
Rating:
5.0

Customer did not leave a comment.

Todd Rasmussen 
Rating:
2.0

Customer did not leave a comment.

Glenn Marcotte 
Rating:
5.0

Customer did not leave a comment.

Andrea Clark 
Rating:
1.0

Didn’t have the equipment I ordered and paid for. Fuel was almost empty and I got charged for it.

Kristen Cunningham 
Rating:
5.0

Great people and great service. Thank you!

Jason White 
Rating:
4.0

Customer did not leave a comment.

Anthony Pajk 
Rating:
5.0

Great people to work with

Gary Rocca 
Rating:
4.0

The windshield was filled with bugs being splattered that I had to stop at the 1st place to clean some of the bugs off, so I could see the road Otherwise the truck was clean.

Harold Cole 
Rating:
1.0

Rude made us wait over twenty minutes while several of them worked in a car there . Very unwelcome feeling stares and looks from all the mechanics workers at this location truck parked down the street . Everything difficult and unprofessional about this location . I was overcharged for the $28.00 insurance package on the truck after I told him I didn’t want it. I was not given a paper printed contract so I didn’t notice the charge until later . They refused to take it off the bill . I would like the $ 28.00 refund please.

Gregory Wenzell 
Rating:
2.0

The wait was too long to get the trailer. His shop issues prevented him from giving me the trailer for more than an hour.

Mark Allen 
Rating:
5.0

Customer did not leave a comment.

Julie Dean 
Rating:
3.0

Na

Robert Kauff 
Rating:
5.0

Customer did not leave a comment.

Karen Fish 
Rating:
5.0

Excellent staff, knowledgeable and friendly let everyone know to see them for a rental.

Michael Asta 
Rating:
5.0

Everything was great. THANK YOU

Frances Sears 
Rating:
5.0

Customer did not leave a comment.

Mary Skamra 
No reviews have been submitted for this location.

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