Customer Reviews for City Building Supply
(U-Haul Neighborhood Dealer)

363 reviews

1128 S Wilbur   Mesa, AZ 85210
(Just west of Mesa Dr on Southern Ave - turn north on Wilbur)

(480) 833-0236

Office Hours

  • Mon-Fri: 7 am–11 am
  • Sat: Closed
  • Sun: 7 am–11 am

Services at this Location:

Contact Us

(480) 833-0236

1128 S Wilbur
Mesa, AZ 85210
(Just west of Mesa Dr on Southern Ave - turn north on Wilbur)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–11 am
  • Sat: Closed
  • Sun: 7 am–11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Kimberly Cameron 
Rating:
4.0

Nothing to be concerned with.

John Bittner 
Rating:
5.0

Everything was perfect. The truck was ready and waiting for us. And the 24 /7 mobile application was a perfect solution.

Michael LaJoy 
Rating:
5.0

Everyone was so helpful and kind. Katie, Victoria, and Eric thank you for your patience and awesome service!!!!

Abbie Locke 
Rating:
5.0

Customer did not leave a comment.

MARK MORTON 
Rating:
5.0

Customer did not leave a comment.

Asmaa Ahmed 
Rating:
5.0

Customer did not leave a comment.

Elizenda Lopez 
Rating:
5.0

Customer did not leave a comment.

RUBEN DROTZMANN 
Rating:
5.0

Customer did not leave a comment.

Jennifer Zinner 
Rating:
4.0

Customer did not leave a comment.

Art grecco 
Rating:
5.0

Great customer service. Called me ahead of time to arrange everything.

David Pawelke 
Rating:
5.0

The gentleman that works at this location was outstanding. Excellent experience. Thank you!

Aaron Farthing 
Rating:
5.0

The gentleman who helped us was great. Very friendly and great to chat with.

Kyle Richard Rockseth 
Rating:
5.0

Customer did not leave a comment.

MARK MORTON 
Rating:
5.0

I rent uhauls across the country monthly and this location was good and had 0 issues. Owner was nice and helpful

CHRISTOPHER SALMON 
Rating:
2.0

No one there drop off location not enough pace to park

Steven Woyciechowski 
Rating:
5.0

Customer did not leave a comment.

Karen Vegh 
Rating:
5.0

Nothing everything was explained and the rep was very helpful

Andreana Vasquez 
Rating:
5.0

Customer did not leave a comment.

Michael Holcomb 
Rating:
5.0

Customer did not leave a comment.

Sarah Leatherberry 
Rating:
4.0

Very personable and friendly. Appreciated his call and communication.

ANDREA METCALF 
Rating:
2.0

Customer did not leave a comment.

Jeffrey Woods 
Rating:
5.0

Customer did not leave a comment.

Dale Kemery 
Rating:
5.0

Customer did not leave a comment.

Robert Reeves 
Rating:
3.0

Place was closed and it was not the location we chose when we made our RESERVATION.

Michael Griego 
Rating:
5.0

Service is great.

Alejandro Martinez 
Rating:
5.0

I can not offer any improvements, at this location he was very kind and helpful.

Mary Pendleton 
Rating:
3.0

Was provided with a faulty trailer that immediately got a flat tire when it attached to the box truck and load was put on. Had to wait an hour for them to switch out trailers because they didn’t have any other trailers that were 100% in turn making my trip longer then expected.

Paloma Palomarez 
Rating:
5.0

Everything was perfect beginning to end. Very convenient and service was excellent.

Pat Scocuzza 
Rating:
2.0

Customer did not leave a comment.

Ashley Dutton 
Rating:
1.0

Have customer service...

Carol Vanwagoner  
Rating:
5.0

Beat storage unit ever. Super easy set up. Very kind people. Thank you:) Jp

Jesus Pino 
Rating:
5.0

Very friendly and helpful.

Kenyon Westbrook 
Rating:
3.0

The truck leaked while driving through the rain and damaged boxes (and possibly ruined items, I have not yet started opening them) as well as got into my mattress bag soaking areas of my mattress.

Allison Porter 
Rating:
3.0

Customer did not leave a comment.

Britni Siwuda 
Rating:
5.0

Customer did not leave a comment.

Charles Lippincott 
Rating:
5.0

Everyone was so helpful!

Maxwell Trask 
Rating:
2.0

I had a lot of issues picking up And dropping off the truck Please call back to resolve 5615290633

Aileen Montalvo 
Rating:
5.0

Smell like smoke Window bugs no wash windshield

Gary Beneventi 
Rating:
5.0

No improvements needed! Location was fantastic and very friendly

Ben McCalley 
Rating:
3.0

The no contact was a pain in the butt but overall good experience

Michael Ruiz 
Rating:
5.0

Perfect

Ralph De La O 
Rating:
5.0

Customer did not leave a comment.

Susan Coleman 
Rating:
5.0

Eric was very helpful on arranging drop off time

Alberto AvilaArias 
Rating:
4.0

Customer did not leave a comment.

Michael Gregg 
Rating:
5.0

The trailer was clean and ready to go with blankets already inside, it even had brand new tires on it!!

Stanley Yates 
Rating:
4.0

I was a bit concerned leaving my vehicle there, as there was no where secure to park it while I used the Uhaul. I dropped off the Uhaul at 9 pm at night and it was very dark on the street - so I was a bit nervous.

Mary Cattelino 
Rating:
5.0

Very friendly owner!

Toby Nixon 
Rating:
5.0

Continuing your constant communication👍

BRIAN BASKERVILLE 
Rating:
5.0

Same as above comment very welcoming and friendly, made me feel like they appreciated my business

STEVEN CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Roy Iverson 
Rating:
4.0

The guy who helped us was great. Friendly and informative.

Grahame Aitchison 
Rating:
5.0

Eric was great!

Roger Schultz 
Rating:
5.0

Everything went smoothly and pickup was a breeze!

Bob Roblyer 
Rating:
5.0

Customer did not leave a comment.

Jason Peterson 
Rating:
3.0

Customer did not leave a comment.

MICHAEL CARRILLO 
Rating:
5.0

Customer did not leave a comment.

Richard Berglund 
Rating:
5.0

Customer did not leave a comment.

Robert Schmitz 
Rating:
5.0

Eric was very helpful and professional, provided detail directions and instructions. Answers the phone every time with a positive attitude, friendly with great customer service.

Jeffrey Quon 
Rating:
5.0

Customer did not leave a comment.

Charlene Collins 
Rating:
5.0

Customer did not leave a comment.

MANUEL VELAZQUEZ 
Rating:
4.0

Customer did not leave a comment.

DAVID BENSON 
Rating:
5.0

Customer did not leave a comment.

Steven Ceplius 
Rating:
5.0

The owner and staff were very helpful and provided very good support. He made you feel like family and wanted the experience to be positive. The experience was far above expectation.

CRAIG JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Shane McBride 
Rating:
5.0

All good service. Thanks.

Sharon Hall 
Rating:
5.0

Customer did not leave a comment.

Barbara Jackson 
Rating:
5.0

He called 2 days in advance to see how we were doing stress wise. Funny and kind man. He said he was easy and would meet us or we could drop with key. He said call when dropping if we needed help. ABOVE and beyond a complete JOY

BRENDA WHITING 
Rating:
3.0

No one was there, sign in door said be back in an hour. I dropped the trailer and hauled ass to do greater things.

George Rolen 
Rating:
5.0

Eric was most helpful. Finished in minutes. Great experience.

Kendra Bock 
Rating:
5.0

Excellent Service!

Vicki Hunt 
Rating:
5.0

Customer did not leave a comment.

Bobby Berry 
Rating:
1.0

The original pickup for the trailer looked more like a chop shop run by a gang. I did it feel comfortable and safe.

JOSEPH DWYER 
Rating:
5.0

Very friendly guy in office

ANDRIA LOCKHART 
Rating:
5.0

I never received final bill email after returning the rental. What were my final charges?

JOHN HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

John Crewdson 
Rating:
5.0

Customer did not leave a comment.

ALFRED PIPPIN 
Rating:
5.0

Free dolly use!

Sherry Ramsay 
Rating:
5.0

Eric was personable and helpful, no other needs

DENNIS DOUGHTY 
Rating:
3.0

Customer did not leave a comment.

Shannon D'Andrea 
Rating:
5.0

By Far Best Vet Service.

CARLYLYN FRONDA-MANSFIELD 
Rating:
5.0

I've dealt with multiple U-haul counter people and Eric has got to be the best! He was kind and very helpful!

Bryce Hockenberry 
Rating:
5.0

Customer did not leave a comment.

Jody Lidgett 
Rating:
5.0

It will be difficult to improve on the awesome service that I received!!!

NEIL CLAYTON 
Rating:
5.0

Customer did not leave a comment.

Becky Steffen 
Rating:
5.0

Customer did not leave a comment.

Barbara Peters 
Rating:
5.0

Customer did not leave a comment.

ROBERT SMITH 
Rating:
4.0

Customer did not leave a comment.

Eric Slatcher 
Rating:
3.0

Customer did not leave a comment.

Keith Flynn 
Rating:
4.0

Customer did not leave a comment.

DORIS WALKER 
Rating:
1.0

no one there, does not answer phone after 4 pm

Curtis Spaur 
Rating:
5.0

Customer did not leave a comment.

PETER MAHABIR 
Rating:
5.0

Truck windshield was so dirty, inside and out. I had to clean it personally, to ensure a safe trip.

Thomas Seller 
Rating:
5.0

Customer did not leave a comment.

Cynthia Brown 
Rating:
3.0

I passed the business a few times because it's not visible from a major street.

Robert Lyons 
Rating:
4.0

Staff was rude, instructions were incorrect.

Shardel Ehmann 
Rating:
5.0

Customer did not leave a comment.

STEPHEN KANTRUD 
Rating:
5.0

Customer did not leave a comment.

Richard Rosales 
Rating:
5.0

Really great experience, above and beyond!

Matthew Murphy 
Rating:
5.0

Customer did not leave a comment.

Mitch Lawrence 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top