All good.
Brian C
Customer Reviews for Sams Lucky Mart Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were wonderful I had to keep it an extra day and they were very polite worked with me on adjusting my reservation. I would highly recommend this location to anyone.
Jessica RThe back was dirty and the guy running the U-Haul needs to listen to his clients because he just said yes to what I said and did what he wanted. Now I’m being charged a fee for dropping off at a wrong location never will I go back to that location. Poor customer service shows up late and trying to get one on you .
Yann BGreat customer service
David AThe guy tried to double charge me. Claimed insurance had million dollar coverage. He was eating and spitting chips everywhere while talking to us. The trailer had a none working tail light and he kinda just threw his hands up like oh well
Hannah HEverything went well
Nancy VI was told that mileage was not an issue then see that I was charged $1.00 per mile for 98 miles upon my drop off location in Tulsa; my original reservation said that my reservation was a flat fee and that there were no additional mileage charge. I’m certainly making a complaint because I know that I was taken advantage of based on ethnicity and gender. You should be interested in this too
Tedra WThe guy gave the truck and Dolly I rented away. It was super hard to move furniture and what not without the dolly. They did give us a bigger truck, which was inconveniently big. I was way over charged for what I got. I wouldn’t go here again.
Yvette M