Customer Reviews for MC Headley Construction LLC
(U-Haul Neighborhood Dealer)

25 reviews

6 Carl Midway Church Rd   Auburn, GA 30011

(678) 288-4712

Office Hours

  • Mon: 11 am–2 pm
  • Tue-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(678) 288-4712

6 Carl Midway Church Rd
Auburn, GA 30011

Services at this Location:

Office Hours

  • Mon: 11 am–2 pm
  • Tue-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The U-haul app didn't work. Couldn't find my location. Had to call customer service, then get transferred to someone who said to use the browser instead. Then when I dropped the truck off some lady was squawking at my to drop the keys in the box like I'm, some moron who can't read simple instructions. She was probably the owner, but jeez, mind your business Karen.

Christopher Charbonneau 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY PURDY 
Rating:
5.0

Maybe a little dirty inside but it's raining a lot (feminine) Maybe a little dirty inside but it's raining a lot (male)

Eritzon Paz 
Rating:
3.0

It was easy enough. The lady was nice, but said that I was lucky they didn't rent out my truck since I got there at 10:15 when I put 10 on my order. We waited 15 minutes while she was off doing something with the sheds in the yard..

Daniel Kutschied 
Rating:
5.0

Customer did not leave a comment.

Erich Turner 
Rating:
5.0

Customer did not leave a comment.

David Chile 
Rating:
2.0

The first thing I have to say is that the app was terrible when I went to pick up the truck on the first day on Thursday the 14th I couldn't get anybody to answer the phone or use the app to get the keys, and on Monday the 18th I was there at 7 Am and could use the app either, the account even wasn't there so I call and I talk to 3 different people, I was there for almost 3 hours till one of the ladies in customer service fix that but really, the app is absolutely worthless, takes forever to upload the pics so I was on the phone and on the app at the same time, 3 hours to pick it up and 1 1/2 hour to return and I took a pic of the site where I left the truck and I finish at home, it was really upsetting and was cold outside trying to do all that so, yeah, I had a bad experience, also I'm getting charge $25 for cleaning and the truck wasn't clean when I pick it up I took a pick of it, I return it clean or better than what it was when I pick it up, so that's why you are getting a bad review, sorry but that's what it is.

Herberth Campos 
Rating:
3.0

The customer service was excellent at this facility.

Cindy Nalls 
Rating:
5.0

Pick up and drop off was quick and easy! The vendor was very nice and quite helpful. I would use this location again.

LaDora Woods 
Rating:
5.0

Customer did not leave a comment.

Michael Sebree Jr. 
Rating:
5.0

Pick up and drop off was quick and easy. Would definitely recommend.

Greg Schwindler 
Rating:
5.0

Great customer service

Keeton Mcneal 
Rating:
5.0

It was great!

Travis Jones 
Rating:
5.0

Customer did not leave a comment.

Pat Butler 
Rating:
5.0

Fantastic service overall!

Ronald Smith 
Rating:
3.0

Dropped off at this location 2 days after rental, (Rented on Saturday, returned on Monday). Spoke to a lady there that said I was "good to go". 2.5 weeks later corporate is calling me wanting to know when I was going to return the unit?!? I explained the situation and gave them all the details. Corporate said they would take care of it... 3.5 weeks after rental corporate is calling me again asking questions about the unit and if I still had it?!? I explained it to them again. I also expressed my concern that this was the second call weeks after I returned the unit. They assured me that I was not going to be charged anything "extra" for fees or a lost unit. I did receive an email later that same day with a receipt attached showing a $0.00 balance. Just concerning that I was called twice, weeks after returning because U-Haul apparently couldn't get there internal communications correct. Jason

jason johnson 
Rating:
2.0

Customer did not leave a comment.

Lowell Vallentour 
Rating:
3.0

Customer did not leave a comment.

Tristin Simmons 
Rating:
5.0

Keep coming back because the service is very personal and up front. Really enjoy working with you li action in. Auburn/Carl, GA. Phyllis is a caring and emphatic human being! Thank you for having pHyllis on staff.

herrington littell 
Rating:
5.0

Very helpful. Phyllis communicated well with me, helped me when I was running late coming back, and helped with the problems with the app. She was amazing! Highly Recommend this location.

Sonya Vaverek 
Rating:
5.0

Always great and helpful also Always so friendly 😊 don't change anything. Thank you

Elizabeth harvey 
Rating:
5.0

Phyllis who runs this location was a real patient, understanding and kind person. We have had a myriad of issues involved i our move and had to keep extending our rental. Communication is key and you have a great asset in Phyllis! Thank you for having such a good person on staff.

herrington littell 
Rating:
5.0

Everything went well, the location was easy to find, and the truck was in good condition and very clean.

Jorge Martinez-Amaya 
Rating:
5.0

The truck was a ruff ride and seems to need a tune up or engine cleaning or something. There was a lot of jerking and when pushing the gas it seemed as though it was going to turn off.

Ajyl Parker-Oden 
Rating:
5.0

Customer did not leave a comment.

Juan Lopez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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