Customer Reviews for By Pass Self Storage
(U-Haul Neighborhood Dealer)

779 reviews

4028 Hwy 90 S   Silver City, NM 88061
(S Of Ridge Rd Next To School)

(575) 388-5607

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(575) 388-5607

4028 Hwy 90 S
Silver City, NM 88061
(S Of Ridge Rd Next To School)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Nicole Oconnell 
Rating:
5.0

We've used this location before and always impressed with their customer service and upbeat demeanor.

Paul King 
Rating:
5.0

Customer service was excellent!

jimbo barriga 
Rating:
4.0

Customer did not leave a comment.

Carson Hilton 
Rating:
5.0

Customer did not leave a comment.

Evan Griffoths 
Rating:
5.0

Customer did not leave a comment.

FRED JIMENEZ 
Rating:
5.0

Nothing to improve. Super friendly and helpful plus a very fair price.

John Gregorius 
Rating:
5.0

Customer did not leave a comment.

Natalie Smith 
Rating:
5.0

Customer did not leave a comment.

sally tilton 
Rating:
5.0

I loved the staff (Belinda) ! Made the whole experience 10 times better

Ashlee Nolan 
Rating:
5.0

Super helpful and knowledgeable staff.

Christopher Emma 
Rating:
5.0

Customer did not leave a comment.

Bruce Christman 
Rating:
5.0

Customer did not leave a comment.

Bruce Christman 
Rating:
5.0

Customer did not leave a comment.

Skyler McGiveron 
Rating:
5.0

Customer did not leave a comment.

Homer Miller 
Rating:
5.0

Picked up in Silver City NM. The gentleman was very helpful.

salvador garcia 
Rating:
5.0

Customer did not leave a comment.

Ashley Teets 
Rating:
5.0

Customer did not leave a comment.

THOMAS RODSTROM 
Rating:
5.0

Customer did not leave a comment.

Joe Riley 
Rating:
5.0

Everyone at ByPass has treated me very well, very helpful. I am exhausted from this long relocation back to New Mexico, so they were very understanding and accommodating. Their storage facility is extremely well set up for security and accessibility, much appreciated!

lynn hammonds 
Rating:
5.0

Customer did not leave a comment.

Allen Johnson 
Rating:
5.0

We will go to this location over any other! Best customer service ever & always so friendly & helpful.

PATRICIA DIFIORE 
Rating:
5.0

Customer did not leave a comment.

Stephen Mudge 
Rating:
5.0

Drop off was excellent. They even rented me a storage space on Sunday, their day off. Thank you very much for your excellent service. Will highly recommend.

LEE MADERAZO 
Rating:
5.0

Professional and courteous staff. Amazing experience and very helpful through the entire process. On a scale of 1-10 they were a 20.

CHARLES CLAIR 
Rating:
5.0

Very friendly service went and got a 15’ on the spot and one was available right then and there also was running late and they did not make it a big deal would definitely be getting another truck from them!

Eric Perrz 
Rating:
2.0

For some reason, the strap came off the driver's side tire. They also didn't give me the mattress cover it paid for online.

Mary Stowe 
Rating:
5.0

Nothing needed to improve.

FRANK MORALES 
Rating:
5.0

Customer did not leave a comment.

Susan Vanderbeek 
Rating:
5.0

Customer did not leave a comment.

Eric Aselin 
Rating:
5.0

Very efficient and helpful.

Frank Accaira 
Rating:
5.0

Customer did not leave a comment.

Roy Lewis 
Rating:
4.0

Customer did not leave a comment.

Austin Rudy 
Rating:
3.0

The no lobby access policy and the attitude from those in the lobby is not helpful.

Jennifer Peters 
Rating:
5.0

Customer did not leave a comment.

KRISTIN IACONO 
Rating:
5.0

Customer did not leave a comment.

karen sue timson 
Rating:
5.0

Customer did not leave a comment.

Nick Foy 
Rating:
5.0

Customer did not leave a comment.

Enrique Salazar 
Rating:
4.0

Customer did not leave a comment.

Nick Foy 
Rating:
5.0

Friendly and had access to people to unload

Richard Piatt 
Rating:
5.0

Excellent service

Henry Morales 
Rating:
5.0

They were quick and efficient during pickup and drop off.

Raymond Stryker 
Rating:
4.0

Customer did not leave a comment.

Grady Barrens 
Rating:
4.0

We were told that we went above our milage but we took the most direct route to our destination and did not drive around town any more than necessary.

SKYE FISCHER 
Rating:
5.0

Customer did not leave a comment.

Philip Newby 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Homer Miller 
Rating:
5.0

Customer did not leave a comment.

William Lee 
Rating:
5.0

Belinda was extremely nice and helpful. Wonderful experience!

Gayle Bone 
Rating:
5.0

Keep the woman who was in charge of the U-Haul operation yesterday happy and content. She was very helpful in getting us hooked up and later in getting the equipment checked back in.

Paul Sherrell 
Rating:
5.0

Customer did not leave a comment.

David Harroun 
Rating:
5.0

Very helpful. Great service.

Joel Alexander 
Rating:
5.0

Nothing

Thomas Hernandez 
Rating:
5.0

I booked online over the holiday weekend and when I showed up at 8a Monday, they were ready for me. I was out of there in less than 15 minutes. Easy return, too.

Hal Rosenthal 
Rating:
5.0

Customer did not leave a comment.

Donald Adams 
Rating:
3.0

Customer did not leave a comment.

Max Davis 
Rating:
5.0

Customer did not leave a comment.

David Keener 
Rating:
5.0

Very nice and courteous staff - helpful and very efficient

Steve Hunter 
Rating:
5.0

Nothing needs improvement at this location.

Dale Sanderson 
Rating:
5.0

Nothing

Chastity Bauman 
Rating:
4.0

Customer did not leave a comment.

KEITH TOWNSLEY 
Rating:
5.0

Customer did not leave a comment.

Richelle ChaseSaiz 
Rating:
5.0

I have rented uhaul many times and this agency is the model and best

Robert Sherman 
Rating:
5.0

Customer did not leave a comment.

Kathrine Brooks 
Rating:
4.0

Customer did not leave a comment.

Sheila Vega 
Rating:
5.0

never received an email receipt

Joseph Behm 
Rating:
5.0

Quick and easy pick up and drop off, as well as nice helpful staff

kevin ortega 
Rating:
2.0

Customer did not leave a comment.

William Grijalba 
Rating:
5.0

Customer did not leave a comment.

Valerie Lehmer 
Rating:
5.0

Check-in was easy and after-hours drop-off was available. This process couldn't have gone smoother.

Hal Rosenthal 
Rating:
5.0

Customer did not leave a comment.

Billy Donnel 
Rating:
5.0

Customer did not leave a comment.

Michael Tillar 
Rating:
5.0

Customer did not leave a comment.

Mike LaMarre 
Rating:
5.0

Love the people at this location - very helpful & friendly!

PATRICIA DIFIORE 
Rating:
5.0

Customer did not leave a comment.

Barry Clepper 
Rating:
5.0

Pricing was a little high, but overall it was a great experience

Thomas Tepper 
Rating:
5.0

Service was great! Very friendly and helpful

Michael Orlet 
Rating:
5.0

Not a thing. These people are wonderful and super helpful.

jotham arnoldy 
Rating:
5.0

Customer did not leave a comment.

Edward Gomez 
Rating:
5.0

Customer did not leave a comment.

Kelsey Blatnick 
Rating:
5.0

The family that runs this U Haul and Bypass Storage is professional and spot on in every way. I knew they were when I first went in 2 yrs ago with equipment and storage needed and when I finished my business in New Mexico this week. Would not hesitate to do business again there. Thank you, Cliff Robb

CLIFF ROBB 
Rating:
5.0

Customer did not leave a comment.

Sandra Logan 
Rating:
5.0

Customer did not leave a comment.

Antonietta Romero 
Rating:
5.0

The representative did a great job assisting me in parking the trailer and in expeditiously and professionally unhooking the trailer.

Russell Tolley 
Rating:
5.0

excellent service !

Raymond Borst 
Rating:
5.0

Very accommodating crew. We needed extra time and they made it easy. Perfect location 90 and truck by pass in silver city...huge storage also.

Jack Briggs 
Rating:
5.0

Customer did not leave a comment.

THOMAS KIRK 
Rating:
5.0

Customer did not leave a comment.

Christopher Rivera 
Rating:
5.0

Touch free...pick up and drop off. Amazing staff and crew. Only thing I could improve on might be a nice sun porch. 10 out of 10

Jack Briggs 
Rating:
5.0

Customer did not leave a comment.

Robert Lamb 
Rating:
5.0

Customer did not leave a comment.

Patricia Kingsley 
Rating:
5.0

Great business!!!!

Mark VanBuskirk 
Rating:
3.0

Great Service from all personnel at this location. It was disturbing that all transactions were conducted out of doors. Perhaps they could provide a sheltered area with pass through window for safety instead of standing outside.

Rick P 
Rating:
5.0

Customer did not leave a comment.

Ricky Hammack 
Rating:
5.0

Excellent service Thank you for your patience

Allen Smith 
Rating:
3.0

Very expensive

Joann Melendez 
Rating:
5.0

Customer did not leave a comment.

Renee Villegas 
Rating:
5.0

Customer did not leave a comment.

Anthony Lechuga 
Rating:
5.0

Customer did not leave a comment.

Rick Truitt 
Rating:
5.0

EXCELLENT customer service. Paul was helpful and understanding on every front and took good care of me. Very much appreciated and I would highly recommend this business.

zana briski 
No reviews have been submitted for this location.

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