Customer Reviews for 2628413 Ontario Inc
(U-Haul Neighborhood Dealer)

30 reviews

526 Kennedy Rd   Scarborough, ON M1K2A8

(647) 497-9236

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(647) 497-9236

526 Kennedy Rd
Scarborough, ON M1K2A8

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Thomas Huang 
Rating:
1.0

It was not a good experience, i booked my reservation and did not get a can assigned. There was no headsup and when i transferred to a different location customer service took forever.

Tricia Kaye Bacalso 
Rating:
2.0

My initial U-Haul was booked at another store for 7 and it closed at 8, when arriving at 6:30 the location was already closed and when I switched locations I got double charged for the time slot, pretty disappointed with the service

owen law 
Rating:
5.0

Need better warning that there is no one at site to help. I didn't arrive with a smartphone so I couldn't do the online checkin.

H Peter White 
Rating:
2.0

No one on site, mobile pickup very cumbersome. Equipment I prebooked was not in van. Van was dirty inside.

Laurie Hall 
Rating:
5.0

Very nice and polite person with loveable personality. High professional I specifically recommend this place to fulfill your need.thanks for good service regards Akram-ullah joyia

Akram joyia 
Rating:
5.0

Customer did not leave a comment.

Samuel Leakemariam 
Rating:
1.0

We had a reservation for 3pm. The worker/agent was not on site. Once said worker was contacted via phone through a mechanic at the shop, he couldn’t connect to the network, and so we waited on hold for roughly 15 minutes. The agent/worker refused to answer my question regarding an alternative way of completing the intake process when the network is down. After a second U-Haul contact person joined the call, he stated, “sir, I’m just trying to help you,” which insinuates that my frustration with the lack of efficiency was unwarranted and overblown. The service was absolute horseshit. I wouldn’t recommended it in hell.

Alex MacLeod 
Rating:
5.0

Customer did not leave a comment.

Tuan Hung Pham 
Rating:
5.0

Very efficient, quick out / in. Will be using this location again

Corrado Fermo 
Rating:
3.0

Very hard to park the vehicle when finished as the spots are too short for the vans, and the lot is not very large. In addition, return instructions are unclear - at pickup there is mention not to lock the vans, at drop off it says to lock them. The key return process is also very unclear.

Chloe Vezina 
Rating:
3.0

Mobile pickup should be much easier. Adding more pictures at most of the steps would be helpful for first time users.

Shubham kamra 
Rating:
5.0

Initially it was difficult to find out where the vehicle key was kept but speaking with the customer service and local agent finally figured out.

Abm Alam 
Rating:
1.0

Too much cost

Md Niaz Hossain 
Rating:
5.0

Customer did not leave a comment.

Vasyl Synychak 
Rating:
5.0

Customer did not leave a comment.

VASYL SYNYCHAK 
Rating:
4.0

i used the mobile pick-up, a keybox with coded locks would be nice. Just a heads up to whoever going to use the mobile pick-up on this location, if you need assistance call the number on the big u haul sign board. The person i talked with was helpful and polite. I find the parking area tight and hard to manuever. Overall a positive experience.

Mario Apollo ferolin 
Rating:
1.0

No directions to pick up and drop off and Center supposed close 5 I went at 4.30 no was there. Filled fuel More then expected not clear meter. First time taking uhal and never going to take again.

Surendhra Ganji 
Rating:
4.0

Customer did not leave a comment.

Qamar Khan 
Rating:
5.0

All good.

Nelson Paul 
Rating:
3.0

A lot easeier to deal with a person when picking up van and returning itThe rest online was fine

Robert Fyfleo 
Rating:
5.0

Customer did not leave a comment.

A K M TOWFIQUE AZIZ 
Rating:
5.0

Have already told many people about renting from this location. The person helping me was amazing. I will use them again. Thank you

Barbara Mitchell 
Rating:
5.0

NOTHING

Cynthia Stephens 
Rating:
5.0

Everything worked smoothly, I checked in through u haul app and the process was simple as well as detailed.

Naina Naina 
Rating:
5.0

Customer did not leave a comment.

Shyamal Debnath 
Rating:
5.0

Customer did not leave a comment.

Vigneshwaran Srinivasan 
Rating:
5.0

Customer did not leave a comment.

BRANDEN EDWARDS 
Rating:
5.0

No hassle, clean rentals.

Branden Edwards 
Rating:
1.0

Customer did not leave a comment.

Walid Benaouda 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top